Intercom Fin AI policy evolution
Before/after stance changes across captured policy versions, with exact citations. If no before/after delta is available yet, AIRIN shows the latest citation-backed stance events instead.
No before/after stance delta is available for this filter yet. Latest citation-backed stance events are shown below.
Jun 17, 2026ownershipmedium
content license
Latest stance: broad license
“2.5. Intercom Code. The right to use the Services includes the right to deploy Intercom Code on Customer Properties in order to enable messaging, calling, chat and other functionality and to collect Customer Data for use with the Services as further described herein. Subject to all of the terms and conditions of this Agreement, Intercom grants to Customer a limited, non-transferable, non-sublicensable, non-exclusive license during any applicable Subscription Term to copy and implement the Intercom Code in the form provided by Intercom on Customer Properties solely to support Customer's use of the Service and otherwise in accordance with the Documentation and this Agreement. Customer must implement Intercom Code on the Customer Properties in order to enable the relevant features of the Services. Customer will implement all necessary Intercom Code in strict accordance with the Documentation and other instructions provided by Intercom. Customer acknowledges that any changes made to the Customer Properties after initial implementation of Intercom Code may cause the Services to cease working or to function improperly and that Intercom will have no responsibility for the impact of any such Customer changes. If Intercom makes access to any APIs available as part of the Services, Intercom reserves the right to place limits on access to such APIs (e.g., limits on numbers of calls or requests). Further, Intercom may monitor Customer's usage of such APIs and limit the number of calls or requests Customer may make if Intercom believes that Customer's usage is in breach of this Agreement or may negatively affect the security, operability, or integrity of the Services (or otherwise impose liability on Intercom).”
Open citationJun 17, 2026ownershiphigh
content license
Latest stance: sublicensable or transferable
“2.5. Intercom Code. The right to use the Services includes the right to deploy Intercom Code on Customer Properties in order to enable messaging, calling, chat and other functionality and to collect Customer Data for use with the Services as further described herein. Subject to all of the terms and conditions of this Agreement, Intercom grants to Customer a limited, non-transferable, non-sublicensable, non-exclusive license during any applicable Subscription Term to copy and implement the Intercom Code in the form provided by Intercom on Customer Properties solely to support Customer's use of the Service and otherwise in accordance with the Documentation and this Agreement. Customer must implement Intercom Code on the Customer Properties in order to enable the relevant features of the Services. Customer will implement all necessary Intercom Code in strict accordance with the Documentation and other instructions provided by Intercom. Customer acknowledges that any changes made to the Customer Properties after initial implementation of Intercom Code may cause the Services to cease working or to function improperly and that Intercom will have no responsibility for the impact of any such Customer changes. If Intercom makes access to any APIs available as part of the Services, Intercom reserves the right to place limits on access to such APIs (e.g., limits on numbers of calls or requests). Further, Intercom may monitor Customer's usage of such APIs and limit the number of calls or requests Customer may make if Intercom believes that Customer's usage is in breach of this Agreement or may negatively affect the security, operability, or integrity of the Services (or otherwise impose liability on Intercom).”
Open citationGenerated from live stance events. Informational only, not legal advice.