Rally

" users and businesses located in the European Union (EU) and the United Kingdom (UK) . By registering for our Services, you represent that your primary place of business or residence is within the EU or"

" fraudulent or illegal transactions, money laundering, funding of illicit activities, or any other purpose that is not permitted by law. You may not use Rally’s Services in violation of financial sanctions, anti-corruption laws, or other regulatory restrictions. We may monitor transactions and account activity, and we will report or take action against any use of the Services that appears unlawful or unauthorized."

" repeatedly violated these Terms or other policies applicable to the Services. For example, if you misuse the Services for unauthorized purposes, provide false information, or otherwise breach your contractual obligations, Rally may terminate your use. This includes any use of the Services that is fraudulent, abusive, causes harm to Rally’s systems, or infringes on the rights of others."

" requirements, or you fail to meet ongoing compliance obligations. This covers situations such as failing to pass required KYC re-verification, being identified as a restricted or sanctioned party, or engaging in transactions that Rally (in good faith) believes are unlawful (e.g. money laundering or fraud). Rally must comply with Dutch and EU financial regulations; if you pose an unacceptable risk under those regulations, we may refuse to continue the business relationship and terminate your account to maintain compliance."

" Limitation of Liability (Direct Damages Cap): To the extent permitted by Dutch law, Rally’s liability to you for any claims arising out of or related to the Services or these Terms is limited to direct damages actually incurred by you. In other words, if Rally is found liable to you, we will only compensate you for proven direct losses and not for any indirect or consequential losses ."

" loss of profit, loss of revenue, loss of business opportunity, loss of data, or any indirect, incidental, or punitive damages. Rally will not be responsible for damages that are not a direct result of our breach or wrongdoing (for example, we are not liable for harm caused by third-party services, or for your own failure to comply with your obligations)."

" do not sell or rent your information to third parties for their own commercial purposes. However, to run our business and provide our services, we sometimes need to share data with trusted third parties. We only share the minimum necessary data and only for the purposes described in this policy. The types of third parties with whom we may share personal data are:"

" minimize the data shared and ensure that appropriate safeguards are in place. We require any third party receiving personal data to provide sufficient guarantees that your data will be kept secure and used only for the intended purpose. Rally never shares your personal data with third parties for their marketing purposes or any use not described in this Privacy Policy. If we ever need to share your data for any other reason, we will obtain your consent or inform you clearly of the reason and legal basis."

" under a transparent fee policy . We will clearly communicate any fees or charges applicable to the Services before you incur them. All service fees, usage charges, or applicable taxes will be disclosed via our website, mobile app, or in a fee schedule provided to you, in accordance with Dutch and EU law. We do not charge any fees beyond those that are legally permitted and justified for the service provided. For example, we do not impose unjustified surcharges on transactions; any fees (such as card issuance fees, account subscription fees, or transaction fees) will comply with EU regulations and caps. If certain services are legally required to be offered for free or at cost (for instance, basic payment services under EU rules), we will adhere to those requirements. Rally will also include any mandatory government taxes or levies in the fees we charge (such as VAT), and those will be indicated to you as part of the total cost."

" promptly. If you are incorrectly charged a fee or if a transaction is processed in error, we will correct the mistake and refund any amount that was not due. We do not offer refunds for fees or charges that were properly incurred under these Terms (for example, if you voluntarily cancel the service mid-term, any prepaid fees may only be refunded at our discretion or as required by applicable law). However, if you terminate your account or services and have paid fees for a period you will not use, Rally will review and issue pro-rata refunds for the unused portion if required by law or our own refund policy . Any specific refund terms for certain services (e.g. a money-back guarantee or trial period) will be communicated to you in the relevant service documentation."

" This section explains how and why an account or service agreement may be suspended or terminated by either the user or Rally. “Termination” can include permanent closure of your Rally account and cancellation of access to the Services, while “suspension” may refer to a temporary block on account access or card usage. Rally reserves the right to suspend or terminate accounts in accordance with the conditions below:"

" terminate your Rally account or stop using the Services at any time. You may do this by providing notice to Rally (for example, via an account settings page or by contacting customer support to request account closure) and discontinuing use of the Services. Upon termination by you, we will deactivate your account and card(s) after completing any pending transactions or obligations. Any prepaid fees covering periods after the termination date will be handled in accordance with our refund policy (see Fees and Payments above). We will not charge you any penalty or termination fee for closing your account. Note that terminating your account will not immediately delete records we are required to retain for regulatory purposes (such as transaction logs or KYC data), which we will maintain as required by law. Also, you remain responsible for any fees or charges accrued up to the date of termination."

" immediately suspend or terminate your account access (including disabling your Rally cards) if we determine that there is a justified reason to do so, including but not limited to the following circumstances:"

" obligations, meaning you have overdue fees or charges despite payment reminders. If you do not pay amounts owed for the Services, Rally may suspend your account access and, after continued non-payment, terminate the account for breach of contract. We will usually provide a notice (e.g. an email warning) and a reasonable opportunity to pay overdue amounts before termination. However, if payment is excessively overdue or it’s clear you do not intend to pay, we reserve the right to terminate access. Non-payment is expressly a cause for service termination."

" terminate immediately if your account use poses a security threat to our platform or systems, or if we reasonably suspect that the account has been compromised, is being used by an unauthorized third party, or is involved in fraudulent or illegal activities. In such cases, termination or suspension is necessary to protect us and other users."

" In any of the above situations, Rally will, where practicable, give you notice of the suspension/termination and the reason for it (unless legal restrictions or security concerns prevent us from doing so). For example, if we terminate due to suspected financial crime, we may be restricted by law from disclosing details. When your account is terminated for cause, you must immediately cease using the Services and you remain liable for any unpaid amounts or damages resulting from your breach."

" terminate accounts that have been inactive for an extended period. If your account has no activity (such as no logins, transactions, or card use) for a continuous period of time (e.g., 12 months or more), we may designate the account as inactive. Prior to terminating an inactive account, we will provide notice to you (for instance, by email) to inform you that your account is at risk of closure due to inactivity. If you do not respond or reactivate your account by logging in or making a transaction within the time specified in the notice, we may proceed to close your account. After termination for inactivity, any remaining funds in your account will be handled according to applicable law – for example, we may attempt to return funds to you or, if law requires, escheat unclaimed funds to a governmental authority after a certain period. No fees will be charged solely for inactivity-based termination, but monthly maintenance fees (if applicable) may continue to be deducted until the account is closed."

" for-cause terminations above, Rally may terminate the provision of the Services or your account for convenience (i.e. for any reason or no specific reason), but only with advance notice. Except in emergency cases or where a shorter period is required by law or regulator, we will give you reasonable prior written notice of such termination – typically at least 30 days’ notice . For example, if Rally decides to discontinue the Services entirely or cease operations in a certain jurisdiction, we will notify users in advance as required (the notice period may be longer if mandated by law for consumers). During the notice period, your account will generally remain active so you can wrap up affairs (e.g., pay off any outstanding card balance or download your transaction records). After the notice period expires, we will close your account. If we terminate your account for convenience and you have paid for services beyond the termination date, we will refund the unused portion of any prepaid fees. Rally will not be liable for any losses or damages due to a termination for convenience, beyond the obligation to refund applicable prepaid fees and to provide the required notice."