Developer / Coding · pinecone.ioPinecone
Graded against 804 verified platforms, from its own policy text. Automated assessment against a published rubric — not legal advice.
“Data Use and Feedback . Customer Data . Customer, on behalf of itself and applicable Affiliates (if any), hereby grants Pinecone the right to use and process Customer Data solely to provide Services and as otherwise expressly provided in this Agreement. Subject to this Agreement and the DPA, Pinecone may use Customer Data to provide, maintain, operate,…”
Partially verified: Terms of Service assessed · Privacy Policy pending. Everything below comes only from what was read in full.
Watch: indemnity liability
Start here. These are the highest-risk verified clauses AIRIN found in the platform's own policy text.
This segment caps and excludes various categories of Pinecone's and the parties' liability, including inability to use Services, procurement of substitutes, and indirect/consequential/punitive damages, subject to a carve-out for Excluded Claims, establishing the core limitation of liability framework for the Agreement.
This segment grants Pinecone an unrestricted right to use any Feedback provided by Customer (excluding Customer Confidential Information) without any obligation to Customer, and disclaims any warranties on Feedback, establishing a broad license over customer-submitted feedback.
This segment declares the Agreement together with Orders, Acceptable Use Policy, DPA, BAA, and Supplemental Terms to be the complete and exclusive agreement between the parties, supersedes prior communications, and invalidates any conflicting terms in Customer-issued instruments, establishing the integration clause and hierarchy of contractual documents.
Scores derived from 14 enriched findings — same verbatim citations as below. AI-generated, not legal advice.
- Pinecone's training terms are conditional — check the tier, opt-out, and enterprise exceptions before relying on protection.
- Your outputs and prompts are explicitly yours — Pinecone's terms include affirmatively protective IP language.
- Data handling is conditional — 2 privacy or retention clauses warrant review before using Pinecone at scale.
Derived from AI-enriched analysis of the verified findings below — informational only, not legal advice.
How to read this page: Overall risk rates what Pinecone's own policy terms mean for your prompts, outputs, and data. The benchmark bands below grade those same verified terms relative to peers — a platform in a risky-by-default category can rate HIGH risk and still grade STRONG against its peer set. Both trace to the cited findings.
Policy benchmark
rubric v1.0 — how this is scoredBased on 45 verified, verbatim-cited findings below — read the citations.
privacy assessment pending — privacy policy not yet verified This lens receives a band only once its source document has been captured and read in full.
Know where this document lives? Point us to the URL or PDF and the pipeline will verify it.
Automated assessment against a published rubric — not legal advice.
Partially verified — Privacy Policy — Capture under review; Terms of Service — Verified (read in full, 54 findings). Findings below are from fully-read, verified documents only; remaining core documents are pending capture.
Needs review
A core policy document is captured but requires review before AIRIN can mark the corpus fully verified.
- Privacy PolicyCompleteness unconfirmed
- Terms of ServiceVerified - read in full - 54 citationsstaticLast captured 2026-08-17
Only citation-backed plan differences are shown here; absent cells mean AIRIN has not verified a tier-specific claim.
This segment allocates intellectual property ownership between the parties: Customer retains all right, title, and interest in Customer Data, while Pinecone retains all right, title, and interest in the Services and Documentation, and characterizes the cross-licenses as limited, nonexclusive, and non-transferable.
" Ownership . As between the Parties, Customer owns all right, title and interest in and to Customer Data, including all associated Intellectual Property Rights, and Pinecone owns all right, title and interest in and to the Services and Docu..."
This segment grants Customer and its Affiliates the right to use Services under applicable Orders, describes ordering through direct and intermediary channels, and incorporates Agreement terms into each Order, establishing the scope of the subscription license and the commercial relationship structure.
" Ordering . Customer may acquire subscriptions to Services through Orders entered into directly between Pinecone and Customer or, as further described in Section 11.5, through Orders made through a Reseller or Marketplace (each, an “ Inter..."
This segment defines 'Reseller' and 'Restricted Information,' the latter of which is an operative definition that identifies categories of sensitive personal data (HIPAA information, financial account numbers, social security numbers, etc.) subject to heightened protection obligations under the Agreement and applicable data protection laws.
"Promotional Credits have no cash value, are non-transferable and, unless otherwise specified in writing by Pinecone, expire 30 days from issuance. “ Reseller ” means a Pinecone-authorized, third-party distributor or reseller that sells Se..."
Definition delimiting a term that scopes downstream obligations; retained and linked.
" Definitions . Capitalized terms not otherwise defined in this Agreement shall have the respective meanings assigned to them in this Section. “ Acceptable Use Policy ” means Pinecone’s Acceptable Use Policy, made available at https://www.pi..."
This segment establishes payment obligations in U.S. dollars, addresses failed payment scenarios, authorizes Pinecone to retry charges or invoice directly, and sets out the procedure for Customer to raise a fee dispute in writing, governing the commercial payment and dispute resolution process.
"All Fees must be paid in U.S. dollars and Customer will be responsible for any foreign transaction fees or similar charges imposed by the provider of Customer’s Payment Method. If a Payment Method is not successfully charged (e.g., insuffic..."
This segment defines key terms ('Subscription Term', 'Supplemental Terms', 'Support') that establish the scope of authorized use, applicable conditions, and service commitments throughout the agreement, creating legally operative boundaries for Customer access rights and obligations.
" “ Subscription Term ” means the period of time specified in an Order during which Customer is authorized to access and use applicable Services or, for pay-as-you-go, a one-month period that automatically renews each month for an additiona..."
This segment imposes obligations on Customer to restrict Service access to End Users, take responsibility for credential security and End User compliance with the Acceptable Use Policy, promptly notify Pinecone of compromised credentials, and accept that Customer controls its own systems connected to the Services, creating data security and access-control duties.
" End Users and Credentials . Customer and (if applicable) its Affiliates shall restrict access to Services to only End Users, and shall be responsible for activities conducted with Customer Credentials and each End User’s activities and co..."
This segment obligates both parties to comply with applicable anti-corruption and export control laws including U.S. Commerce Bureau and OFAC regulations, to notify the other of violations, and to refrain from using Services to process ITAR-controlled information or in violation of trade sanctions, creating compliance obligations with public law regimes.
"Each Party agrees to promptly notify the other Party if it learns of any violation of the foregoing. This representation is not intended to include customary and reasonable gifts and entertainment provided in the ordinary course of business..."
Evidence appendix
Showing priority citations first. The full appendix is available for audit trails; not every citation is a severe risk.
"Customer is under no obligation to provide Feedback, and Pinecone acknowledges that any Feedback that is provided is done so on an “as is” basis with no warranties of any kind. Pinecone may use any and all Feedback (exclusive of any Customer Confidential Information therein) freely without any restriction or obligation to Customer, its Affiliates or any End User. "
This segment grants Pinecone an unrestricted right to use any Feedback provided by Customer (excluding Customer Confidential Information) without any obligation to Customer, and disclaims any warranties on Feedback, establishing a broad license over customer-submitted feedback.
AI-generated interpretation, not legal advice.
" Limitations of Liability . EXCEPT AS TO “EXCLUDED CLAIMS,” TO THE FULLEST EXTENT PERMITTED BY LAW: (A) SUBJECT TO SERVICE CREDITS UNDER THE SUPPORT POLICY (IF APPLICABLE), PINECONE SHALL NOT BE LIABLE FOR ANY COMPENSATION, REIMBURSEMENT OR DAMAGES ARISING OUT OF OR RELATING TO CUSTOMER’S INABILITY TO USE SERVICES, INCLUDING AS A RESULT OF ANY PERMITTED SUSPENSION OR TERMINATION UNDER SECTION 13; (B) PINECONE SHALL NOT BE LIABLE FOR THE COST OF PROCUREMENT OF SUBSTITUTE PRODUCTS OR SERVICES; (C) NEITHER PARTY SHALL BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, OR FOR DAMAGES FOR BUSINESS INTERRUPTION, LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES ARISING OUT OF OR RELATING TO THIS AGREEMENT; AND (D) SUBJECT TO SECTION 12, EACH PARTY’S CUMULATIVE AND AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT SHALL NOT EXCEED THE TOTAL FEES PAID TO PINECONE BY CUSTOMER FOR SERVICES IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY. THE PROVISIONS OF THIS SECTION ALLOCATE THE RISKS UNDER THIS AGREEMENT BETWEEN THE PARTIES, AND THE PARTIES HAVE RELIED ON THE EXCLUSIONS AND LIMITATIONS IN DETERMINING TO ENTER INTO THIS AGREEMENT AND THE PRICING FOR SERVICES AND, AS PROVIDED IN SECTION 12, THE PROVISION OF ANY PREVIEW OFFERING OR TRIAL SERVICES. TO THE FULLEST EXTENT PERMITTED BY LAW, THE EXCLUSIONS AND LIMITATIONS IN THIS SECTION APPLY WHETHER ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER BASIS, EVEN IF THE NON-BREACHING PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. "
This segment caps and excludes various categories of Pinecone's and the parties' liability, including inability to use Services, procurement of substitutes, and indirect/consequential/punitive damages, subject to a carve-out for Excluded Claims, establishing the core limitation of liability framework for the Agreement.
AI-generated interpretation, not legal advice.
" Ordering . Customer may acquire subscriptions to Services through Orders entered into directly between Pinecone and Customer or, as further described in Section 11.5, through Orders made through a Reseller or Marketplace (each, an “ Intermediary ”). Each Order is a standalone contract, separate from any other Order, and shall be deemed to incorporate the terms of this Agreement. Pinecone Services . Subject to the applicable Order and this Agreement, Pinecone hereby grants to Customer, and subject to Section 3, its Affiliates the right to use Services in accordance with the Documentation during the Subscription Term solely for Customer’s and its Affiliates’ internal business purposes. During the Subscription Term, Pinecone will provide the types and levels of Support, and employ the Security Measures, applicable to Customer-subscribed Services. Customer Affiliates . Customer may permit its Affiliates to use Services under an Order, provided that (a) use is solely for the benefit of Customer and such Affiliates and (b) Customer accepts full liability for the acts and omissions of its Affiliates, which shall be deemed the acts and omissions of Customer under this Agreement. In addition, Affiliates of Customer may enter into their own orders under this Agreement as “Customer,” in which case the order will be a separate agreement between Pinecone and the Customer Affiliate incorporating the terms of this Agreement. "
Defines how subscriptions may be acquired (directly or through intermediaries), states each Order is a standalone contract, incorporates this Agreement's terms into each Order, and grants Customer and its Affiliates a limited right to use Services per applicable Order and Documentation.
AI-generated interpretation, not legal advice.
" Preview Offerings and Trial Services . Notwithstanding any provision in this Agreement or any Order to the contrary: (a) Pinecone is not under any obligation to offer, and Customer is under no obligation to access or use, any Preview Offerings or Trial Services; (b) Pinecone may, in its sole discretion, modify Preview Offerings at any time and discontinue Customer’s access to Preview Offerings and Trial Services at any time; (c) Customer’s use of Preview Offerings and Trial Services following the end of any free trial period granted by Pinecone (including Customer’s exhaustion of Promotional Credits granted by Pinecone) will be subject to Fees on the basis of usage in accordance with Section 11.1; (d) Pinecone makes no availability or Support commitments under the Support Policy or otherwise with respect to Preview Offerings and/or Trial Services; and (e) any access or use of a Preview Offering is at Customer’s sole risk, and Customer acknowledges that Preview Offerings are not ready for production, are excluded from Security Measures and may contain bugs, errors and defects. WITHOUT LIMITING THE PROVISIONS OF SECTION 16, TO THE FULLEST EXTENT PERMITTED BY LAW, PINECONE’S CUMULATIVE AND AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO PREVIEW OFFERINGS AND TRIAL SERVICES SHALL NOT EXCEED US$100. Suspension, Term and Termination . Suspension . In addition to all other remedies available at law or in equity, including termination pursuant to Section 13.3, Pinecone shall have the right to suspend access to Services if Pinecone reasonably believes a violation of Section 7 has occurred or if Pinecone fails to receive payment of undisputed amounts due for Customer’s use of Services, and such failure is not corrected within 10 days of notice from Pinecone. "
Disclaims any obligation on Pinecone to offer Preview Offerings or Trial Services, reserves Pinecone's right to modify or discontinue such offerings at any time in its sole discretion, and states that use beyond any free trial period requires payment, distinguishing these tiers from standard subscription terms.
AI-generated interpretation, not legal advice.
"In all other cases, and regardless of whether Customer’s use of Services exhausted any prepaid amounts, Customer will not be entitled to any refund. Survival . The provisions set forth in the following Sections, and any other right or obligation of the Parties in this Agreement that, by its nature, should survive termination or expiration of this Agreement, will survive any expiration or termination of this Agreement: 7, 8.3, 9, 10, 11, 13.4, 13.5, 13.6, 14, 15, 16, 17.1, 17.3, and 17.6 through 19. "
This segment specifies which Agreement provisions survive termination or expiration, including data use, confidentiality, ownership, indemnity, and liability sections, and clarifies the no-refund default rule, creating ongoing obligations and rights that persist after the contract ends.
AI-generated interpretation, not legal advice.
" Changes to Agreement . Pinecone may modify this Agreement at any time by posting a revised version at https://www.pinecone.io/legal/master-subscription-agreement/ or a successor website designated by Pinecone. The modifications will become effective as of the first day of the calendar month following the month in which they were first posted; provided, however, that if a then-outstanding Order specifies a fixed term of 12 months or longer, the modifications will instead be effective with respect to that Order immediately upon the Order’s renewal, if any. In either case, if Customer objects to the updated Agreement, as its sole and exclusive remedy, Customer may choose not to renew its subscription and cease all access and use of Services. For the avoidance of doubt, each Order is subject to the version of the Agreement in effect at the time the Order is made. For the prior version of Pinecone’s standard customer service terms, you may request a copy by emailing legal+onlineterms@pinecone.io ."
This segment establishes Pinecone's unilateral right to modify the Agreement by posting revisions online and specifies the procedural mechanism and effective dates for such modifications, including a carve-out for fixed-term Orders of 12 months or longer where changes take effect only upon renewal.
AI-generated interpretation, not legal advice.
" Late Payments . Except for charges Customer has successfully disputed, all late payments bear interest at the lesser of 1.5% per month or the highest rate permissible by law, calculated daily and compounded monthly. Customer shall reimburse Pinecone for all reasonable costs incurred by Pinecone in collecting any such late payments or interest, including reasonable attorneys’ fees. Taxes . All Fees are exclusive of taxes, levies, duties or charges imposed by government authorities (collectively, “ Taxes ”). Customer shall be solely responsible for all sales, service, value-added, use, excise, consumption and any other Taxes on amounts payable by Customer under all Orders and this Agreement (other than any Taxes on Pinecone’s income, revenues, gross receipts, personnel or assets). Without limiting the foregoing, if Customer is required to deduct or withhold any Taxes under Applicable Laws, Customer shall remit such Taxes in accordance with those Applicable Laws and not offset any Fees payable to Pinecone. Indirect Procurement . If Pinecone accepts an Indirect Procurement, solely in connection with such Indirect Procurement: (a) Fees, payments and taxes will be governed by the Indirect Procurement, provided that should Customer fail to pay Fees when due to or through the Intermediary, Pinecone may seek payment directly from Customer; (b) Pinecone may share information with the Intermediary regarding Customer’s use and consumption of Services; (c) any refunds contemplated by, or otherwise sought by Customer under, this Agreement or the Indirect Procurement shall be solely between Customer and the Intermediary; (d) with the exception of Sections 13.2 through 13.5, all references to “Order” (but not “Direct Order Form”) shall refer to the Indirect Procurement; and (e)"
This segment imposes obligations on Customer to pay interest on late payments at up to 1.5% per month and to reimburse Pinecone's collection costs including attorneys' fees, and separately obligates Customer to be solely responsible for applicable taxes on Fees, creating financial liability for non-payment and tax obligations.
AI-generated interpretation, not legal advice.
"If Customer’s use of Services becomes, or in Pinecone’s opinion is likely to become, the subject of an Infringement Action, Pinecone may in its discretion and at its own expense: (i) obtain for Customer the right to continue using Services; (ii) modify Services so that they no longer infringe or misappropriate; or (iii) terminate this Agreement and all Orders and issue a Pro-Rated Refund. This Section 15 states Pinecone’s entire liability and Customer’s exclusive remedies for any claim of Intellectual Property Rights infringement or misappropriation. Exceptions . Pinecone will have no obligation to indemnify Customer for an Infringement Action to the extent it arises from Preview Offerings, Trial Services or any of the following (collectively, “ Customer-Controlled Matters ”): Customer Systems, Connections, Customer Data, or any access or use of Services by Customer, an Affiliate or an End User in a manner that is not in conformity with this Agreement. By Customer . Subject to Section 15.4, Customer will defend Pinecone against any Action made or brought against Pinecone by a third party arising out of or relating to Customer-Controlled Matters, and indemnify Pinecone from and against any Losses finally awarded against Pinecone as a result of such Action, or for amounts paid by Pinecone under a settlement approved in writing by Customer resulting from such Action. Procedure . A Party seeking indemnification (the “ Indemnitee ”) shall promptly notify the other Party (the “ Indemnifying Party ”), in writing of any Action for which the Indemnitee seeks indemnification pursuant to Section 15.1 or 15.3, as applicable, and reasonably cooperate with the Indemnifying Party at the Indemnifying Party’s expense. "
This segment grants Pinecone discretionary remedies when Customer's use of Services faces an Infringement Action, including obtaining continued use rights, modifying Services, or terminating and issuing a pro-rated refund, and declares this Section as Customer's exclusive remedy for IP infringement claims.
AI-generated interpretation, not legal advice.
" Entire Agreement . This Agreement, together with all Orders, the Acceptable Use Policy, the DPA and, as and if applicable, a BAA and Supplemental Terms, is the complete and exclusive statement of the agreement between the Parties and supersedes all proposals, questionnaires and other communications and agreements between the Parties (oral or written) relating to the subject matter of this Agreement. Any terms and conditions of any Customer web portal, vendor onboarding process, purchase order or other instrument issued by Customer in connection with this Agreement which are in addition to, inconsistent with or different from the terms and conditions of this Agreement shall be of no force or effect. Additionally, this Agreement supersedes any confidentiality, non-disclosure, evaluation or trial agreement previously entered into by the Parties with respect Customer’s or an Affiliate’s evaluation of Services or otherwise with respect to Services. Amendments; Waivers; Severability . This Agreement may be modified only by a written instrument duly executed by authorized representatives of the Parties; provided, however, that Pinecone may (a) modify this Agreement as provided in Section 19 and (b) designate successor locations for the URLs referenced throughout this Agreement and may modify the policies and terms (including the Pricing Page) published at those URLs in its sole discretion, subject to any limitations on modifications noted therein. "
This segment declares the Agreement together with Orders, Acceptable Use Policy, DPA, BAA, and Supplemental Terms to be the complete and exclusive agreement between the parties, supersedes prior communications, and invalidates any conflicting terms in Customer-issued instruments, establishing the integration clause and hierarchy of contractual documents.
AI-generated interpretation, not legal advice.
"Any legal action or proceeding arising under or relating to this Agreement shall be brought exclusively in the state or federal courts located in New York, New York, USA, and the Parties expressly consent to personal jurisdiction and venue in those courts. The Parties agree that the United Nations Convention on Contracts for the International Sale of Goods are specifically excluded from application to this Agreement. Notices . Notices required or permitted to be given under this Agreement shall be in writing to the addresses according to this Section and shall be deemed to be sufficiently given: (a) one business day after being sent by overnight courier to the Party’s physical address; (b) three business days after being sent by registered mail, return receipt requested, to the Party’s physical address; or (c) one business day after being sent by email to the Party’s email address provided that the sender does not receive a response that the message could not be delivered. Pinecone’s physical address for notices is that of its New York offices as provided at https://www.pinecone.io/, and its email address is legal@pinecone.io. Customer’s physical address and email address for notices are those specified in any Order, provided that Pinecone may additionally, or in lieu of, such email address use the email address for any Customer administrator reflected in Services. Customer acknowledges that general notices not specific to Customer may be provided directly through Services. "
This segment establishes exclusive jurisdiction and venue in New York, New York state or federal courts for all legal actions arising under the Agreement, requires parties to consent to personal jurisdiction, excludes the UN Convention on Contracts for the International Sale of Goods, and sets out the notice procedure for Agreement communications.
AI-generated interpretation, not legal advice.
" engineer, disassemble or decompile all or any portion of, or attempt to discover or recreate the source code for, Services; (f) modify, copy or create any derivative work based upon a Service or any portion, feature or function of a Service; (g) resell, distribute or otherwise make available any Service to any third party (unless authorized in a separate written agreement with Pinecone); (h) access or use Services or Documentation for the purpose of competing (or enabling others to compete) with Pinecone, including copying features, functions or graphics; (i) use Services to send or store Malicious Code; (j) conduct security or vulnerability tests on, interfere with the operation of, cause performance degradation of, or circumvent access restrictions of Services; (k) use Services in violation Applicable Laws or otherwise in violation of the Acceptable Use Policy; or (l) without limiting Section 6, include in Customer Data, or other information that Customer makes available to Pinecone, any information for which Customer does not have all right, power and authority necessary for its processing as contemplated by this Agreement. "
This segment lists prohibited uses of the Services, including reverse engineering, creating derivative works, reselling to third parties without authorization, using Services to compete with Pinecone, and transmitting malicious code, constituting express restrictions on Customer's commercial and technical use of the platform.
AI-generated interpretation, not legal advice.
"Promotional Credits have no cash value, are non-transferable and, unless otherwise specified in writing by Pinecone, expire 30 days from issuance. “ Reseller ” means a Pinecone-authorized, third-party distributor or reseller that sells Service subscriptions to Customer. “ Restricted Information ” means the following categories of Personal Information: (a) patient, medical, or other protected health information regulated by the U.S. Health Insurance Portability and Accountability Act (“ HIPAA Information ”); (b) credit, debit, bank account, or other financial account numbers; (c) social security numbers, driver’s license numbers, or other unique and private government ID numbers; (d) special categories of data as defined in the GDPR; and (e) other similar categories of sensitive information as set forth in the Applicable Data Protection Laws. “ Security Measures ” means Pinecone’s Technical and Organizational Security Measures, made available at https://www.pinecone.io/legal/security-measures.pdf . “ Services ” means the hosted services that Pinecone makes available at https://app.pinecone.io/ , together with APIs. Pinecone may modify Services from time to time, provided that any modifications do not materially diminish the features or functionalities of Services used by Customer during the applicable Subscription Term. For clarity, Services do not include any Customer System or any software, sample data, libraries or services which are not individually essential for the functioning of Services that Pinecone makes available under separate license terms or otherwise. "
This segment defines 'Reseller' and 'Restricted Information,' the latter of which is an operative definition that identifies categories of sensitive personal data (HIPAA information, financial account numbers, social security numbers, etc.) subject to heightened protection obligations under the Agreement and applicable data protection laws.
AI-generated interpretation, not legal advice.
" Data Use and Feedback . Customer Data . Customer, on behalf of itself and applicable Affiliates (if any), hereby grants Pinecone the right to use and process Customer Data solely to provide Services and as otherwise expressly provided in this Agreement. Subject to this Agreement and the DPA, Pinecone may use Customer Data to provide, maintain, operate, improve, and support Services used by Customer, to calculate Fees due from Customer, to prevent or address technical problems, to share insights and other reporting with End Users, and to fulfill legal obligations. The terms of the DPA are hereby incorporated by reference into this Agreement with respect to Customer Data that contain Personal Information. Usage Data . Pinecone may collect and use Usage Data to develop, provide, maintain, market, operate, improve and support present and future Pinecone products and services; provided, however, that Pinecone may not disclose Usage Data to any third party unless (a) the disclosure is made strictly in accordance with Section 10 or (b) the Usage Data has been aggregated or anonymized and does not identify, and cannot be reasonably associated with, Customer, any Customer Affiliate, any End User or other identifiable individual, or any Customer Confidential Information. Feedback . Customer may provide Pinecone with bug reports, suggestions or other feedback with respect to Services, Support or Documentation (“ Feedback ”). "
This segment grants Pinecone the right to use and process Customer Data solely to provide, maintain, operate, improve, and support Services, calculate fees, prevent technical problems, share insights, and fulfill legal obligations, and incorporates the DPA by reference, defining the permitted scope of Pinecone's data use.
AI-generated interpretation, not legal advice.
" Data Submitted to Services . Customer has exclusive control and responsibility for determining what Customer Data are submitted to Services and the accuracy, quality, integrity, legality, reliability and appropriateness of Customer Data. Customer acknowledges and agrees that: (a) Pinecone provides Services in accordance with its obligations under Data Protection Laws and other Applicable Laws that apply to Pinecone’s provision of Services to its customers generally, irrespective of Customer’s particular use case; (b) Customer must take into account the sensitivity of potential Customer Data prior to any submission to Services; (c) Customer must provide any required notices to, and receive any required consents and authorizations from, End Users and other individuals whose Personal Information may be included in Customer Data (or in Customer Credentials or other information that Customer makes available to Pinecone); (d) except where expressly contemplated in an Order and Customer has executed a BAA, Customer must not use Services to process HIPAA Information; and (e) except as may be applicable pursuant to subsection (d) hereof, Customer must not use the Services to process any Restricted Information. Restrictions on Customer . No provision of this Agreement includes the right to, and Customer shall not, and shall not permit End Users to: (a) use Services other than as described in the applicable Order, Documentation and this Agreement; (b) attempt to gain unauthorized access to any Service or its related systems or networks; (c) remove, obscure or alter any proprietary notice related to Services; (d) use any Service to access Pinecone Intellectual Property Rights except as permitted under this Agreement; (e) except to the extent limited by Applicable Law, reverse"
This segment obligates Customer to determine and control what Customer Data is submitted, ensures compliance with Data Protection Laws, and requires Customer to assess data sensitivity, establishing Customer's responsibilities regarding the legality, accuracy, and appropriateness of data submitted to the Services.
AI-generated interpretation, not legal advice.
" Benchmark Testing . Subject to this Section, Customer may conduct such benchmark testing of Services as it deems appropriate (each, a “ Test ”). Customer agrees the results of any Test of a Preview Offering shall be Confidential Information under this Agreement and used solely for Customer’s internal evaluation purposes. Customer may disclose to third parties the results of a Test of generally available Services, provided that (a) Customer shares the Test results with Pinecone reasonably in advance of their disclosure and (b) the disclosure is accompanied by all information needed to replicate the Test. By disclosing to a third party the results of a Test of a generally available Service, Customer agrees that: (i) Pinecone may perform its own benchmark testing of the Customer products or services referenced or included in the Test; (ii) Pinecone may disclose the results of its own testing to third parties; and (iii) the foregoing shall supersede any contrary provision in the terms governing the applicable Customer products and services. Anti-Corruption . Each Party shall comply with Applicable Laws concerning anti-bribery and anti-corruption, which may include the U.S. Foreign Corrupt Practices Act of 1977 and the UK Bribery Act 2010. As of the Effective Date and the date of each Order, each Party represents that it has neither received nor been offered any illegal or improper bribe, kickback, payment, gift or thing of value from any employee, agent or representative of the other Party or its Affiliates in connection with this Agreement. "
This segment permits Customer to conduct benchmark testing of Services but restricts disclosure of Preview Offering test results as Confidential Information limited to internal use, and conditions disclosure of generally available Service test results on advance sharing with Pinecone and inclusion of replication information, balancing transparency with confidentiality obligations.
AI-generated interpretation, not legal advice.
"Customer understands and agrees that this Agreement governs Customer’s access to and use of Services, and that no Reseller, Marketplace or other third party is authorized to make any changes to this Agreement or otherwise authorized to make any representations or commitments with respect to Pinecone or Services in any Indirect Procurement or otherwise. "
This segment restricts Resellers, Marketplaces, and other third parties from modifying the Agreement or making representations about Pinecone or its Services in Indirect Procurements, preserving the primacy of the MSA terms in all customer relationships.
AI-generated interpretation, not legal advice.
"export embargo, prohibition or restriction; and (v) will not use any Service or Support to process information that is controlled under the U.S. International Traffic in Arms Regulations. U.S. Government Customers . To the extent Customer is an agency of, or otherwise represents, the United States federal government, Customer acknowledges and agrees that Services and Documentation are provided as “commercial items,” “commercial computer software,” “commercial computer software documentation,” and “technical data” with the same rights and restrictions generally applicable to Services and Documentation. If Customer, any Affiliate or any End User is using Services and Documentation on behalf of the U.S. government and these terms fail to meet the government’s needs or are inconsistent in any respect with federal law, Customer, its Affiliates and End Users must immediately discontinue use of Services and Documentation. The terms listed above are defined in the U.S. Federal Acquisition Regulation and the U.S. Defense Federal Acquisition Regulation Supplement. If a U.S. government agency has a need for rights not granted under these terms, it must negotiate with Pinecone to determine if there are acceptable terms for granting those rights, and a mutually acceptable written addendum specifically granting those rights must be included in any applicable agreement. Governing Law; Venue . Except to the extent the issue arising under this Agreement is governed by United States federal law, this Agreement shall be governed by and construed and enforced in accordance with the laws of the State of New York, without giving effect to the choice of law rules of that State. "
This segment restricts the use of Services in violation of U.S. export embargo or trade restrictions, prohibits use for ITAR-controlled information processing, and addresses the rights of U.S. government customers by characterizing Services as commercial items under applicable federal acquisition regulations.
AI-generated interpretation, not legal advice.
"Customer understands and agrees that this Agreement governs Customer’s access to and use of Services, and that no Reseller, Marketplace or other third party is authorized to make any changes to this Agreement or otherwise authorized to make any representations or commitments with respect to Pinecone or Services in any Indirect Procurement or otherwise. "
Restricts Resellers, Marketplaces, and other third parties from making changes to this Agreement or making representations about Pinecone or its Services in any indirect procurement context, and confirms Customer's agreement is governed solely by this Agreement.
AI-generated interpretation, not legal advice.
Common questions about Pinecone's policies
- Who owns the content you create with Pinecone?
- You own your outputs — based on 1 verified finding from Pinecone's published policy. Informational only, not legal advice.
- Can you use Pinecone's output commercially?
- Commercial use allowed — based on 2 verified findings from Pinecone's published policy. Informational only, not legal advice.
Clause detail — protections, your obligations, and coverage
Every clause below is a verbatim quote from Pinecone's own published policy, read in full and linked to its exact location. Protections and user obligations are reported separately from risk because they are different kinds of clause — an obligation on you is not a risk to your data. Informational only, not legal advice.
✅ Protections found
9 verified clausesClauses in Pinecone's policies that work in your favour — commitments the platform made to you.
- Indemnity & liabilityindemnity direction
“Disclaimers . EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT, NEITHER PARTY MAKES ANY WARRANTY OR GUARANTEE OF ANY KIND, WHETHER IMPLIED, EXPRESS, OR STATUTORY, OR OTHERWISE, AND EACH PARTY SPECIFICALLY DISCLAIMS ALL WARRANTIES, WHETHER IMPLIED, EXPRESS, OR ST…”
This segment contains broad warranty disclaimers by both parties, excluding all implied, express, and statutory warranties including merchantability, fitness for purpose, non-infringement, and warranties arising from cou…
📍 Terms of Service › “2026-02-23”Jump to exact text → - Prompt ownership
“Ownership . As between the Parties, Customer owns all right, title and interest in and to Customer Data, including all associated Intellectual Property Rights, and Pinecone owns all right, title and interest in and to the Services and Documentation, including…”
This segment allocates intellectual property ownership between the parties: Customer retains all right, title, and interest in Customer Data, while Pinecone retains all right, title, and interest in the Services and Docu…
📍 Terms of Service › “2026-02-23”Jump to exact text → - Data retentiondeletion rights & post-termination survival
“Early termination of this Agreement will automatically terminate all Orders. Post-Termination Access . Upon Customer’s written request, an End User will be permitted to access Services for up to 30 days after termination of this Agreement to the extent neces…”
This segment grants Customer the right to a 30-day post-termination access period to retrieve Customer Data upon written request, deems the Agreement to continue during this Tail Period, and warns that unauthorized use d…
📍 Terms of Service › “2026-02-23”Jump to exact text → - Confidentiality
“Recipient shall be responsible for any breach of these obligations by its Representatives to the same extent it is responsible for its own breaches. To the limited extent any use or disclosure is required by Applicable Law or a valid and binding order of a gov…”
This segment obligates the Recipient to be responsible for breaches by its Representatives, and establishes a procedure and limitation for legally compelled disclosures of Confidential Information, requiring the Recipien…
📍 Terms of Service › “2026-02-23”Jump to exact text → - Moderation & enforcement
“All Fees must be paid in U.S. dollars and Customer will be responsible for any foreign transaction fees or similar charges imposed by the provider of Customer’s Payment Method. If a Payment Method is not successfully charged (e.g., insufficient funds, card exp…”
This segment establishes payment obligations in U.S. dollars, addresses failed payment scenarios, authorizes Pinecone to retry charges or invoice directly, and sets out the procedure for Customer to raise a fee dispute i…
📍 Terms of Service › “2026-02-23”Jump to exact text → - Moderation & enforcement
“In the event of a suspected violation of Section 7, Pinecone: (a) reserves the right (but except as may be required by Applicable Law is under no obligation) to investigate the suspected violation; (b) will give Customer advance notice of any Service suspensio…”
This segment establishes Pinecone's right to investigate suspected Acceptable Use Policy violations, requires advance notice before service suspension except in urgent circumstances, and obliges Pinecone to work in good…
📍 Terms of Service › “2026-02-23”Jump to exact text →
+ 3 more verified clauses of this kind on this platform, cited in full in the report.
📋 Rules you must follow
4 verified clausesWhat Pinecone requires of YOU. These are your obligations, not risks to your data or IP, so they are cited here and excluded from this platform's risk rating.
- Moderation & enforcement
“Data Submitted to Services . Customer has exclusive control and responsibility for determining what Customer Data are submitted to Services and the accuracy, quality, integrity, legality, reliability and appropriateness of Customer Data. Customer acknowledges…”
This segment obligates Customer to determine and control what Customer Data is submitted, ensures compliance with Data Protection Laws, and requires Customer to assess data sensitivity, establishing Customer's responsibi…
📍 Terms of Service › “2026-02-23”Jump to exact text → - Moderation & enforcement
“End Users and Credentials . Customer and (if applicable) its Affiliates shall restrict access to Services to only End Users, and shall be responsible for activities conducted with Customer Credentials and each End User’s activities and compliance with the term…”
This segment imposes obligations on Customer to restrict Service access to End Users, take responsibility for credential security and End User compliance with the Acceptable Use Policy, promptly notify Pinecone of compro…
📍 Terms of Service › “2026-02-23”Jump to exact text → - Moderation & enforcement
“Each Party agrees to promptly notify the other Party if it learns of any violation of the foregoing. This representation is not intended to include customary and reasonable gifts and entertainment provided in the ordinary course of business, to the extent such…”
This segment obligates both parties to comply with applicable anti-corruption and export control laws including U.S. Commerce Bureau and OFAC regulations, to notify the other of violations, and to refrain from using Serv…
📍 Terms of Service › “2026-02-23”Jump to exact text → - Moderation & enforcementconduct restrictions
“engineer, disassemble or decompile all or any portion of, or attempt to discover or recreate the source code for, Services; (f) modify, copy or create any derivative work based upon a Service or any portion, feature or function of a Service; (g) resell, distri…”
This segment lists prohibited uses of the Services, including reverse engineering, creating derivative works, reselling to third parties without authorization, using Services to compete with Pinecone, and transmitting ma…
📍 Terms of Service › “2026-02-23”Jump to exact text →
What the policies actually cover
9 topics- Sensitive data (biometric, location, health)1 clause
- Does not train on your content1 protective1 clause
- Damages & liability cap1 clause
- Indemnity direction2 protective4 clauses
- Terms can change at any time1 protective2 clauses
- Deletion rights & post-termination survival1 protective2 clauses
- Auto-renewal & cancel window1 clause
- Feedback ownership1 clause
- Conduct restrictions1 obligation1 clause
40 further verified clauses are cited on this page but not yet assigned a topic.
Clause intelligence
Canonical clauses and stance patterns extracted from the same gate-verified citations shown on this page.
The clause allows indefinite, perpetual, or necessity-based retention.
“We retain personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information,...”Open source citation
The clause allows indefinite, perpetual, or necessity-based retention.
“We retain personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information,...”Open source citation
The clause allows indefinite, perpetual, or necessity-based retention.
“We retain personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information,...”Open source citation
The clause includes sublicensable, transferable, or assignable rights.
“Promotional Credits have no cash value, are non-transferable and, unless otherwise specified in writing by Pinecone, expire 30 days from issuance. “ Reseller ” means a Pinecone-authorized, third-party distributor or reseller that sells Service subscriptions to Customer. “ Restricted Information ” means the following categories of Personal Information: (a) patient, medical, or other protected health information reg...”Open source citation
The clause includes sublicensable, transferable, or assignable rights.
“Ownership . As between the Parties, Customer owns all right, title and interest in and to Customer Data, including all associated Intellectual Property Rights, and Pinecone owns all right, title and interest in and to the Services and Documentation, including in each case all associated Intellectual Property Rights. The rights granted by Pinecone to Customer and its Affiliates with respect to Services in Section 2...”Open source citation
Tier matrix
Plan-level conditions detected from citation-backed clauses. Empty tiers mean AIRIN has not captured decisive tier language yet.
| Tier | Surface | Verdict | Risk | Citations |
|---|---|---|---|---|
| All applicable tiers | confidentiality | conditional | MEDIUM | 1 |
| All applicable tiers | data retention | conditional | MEDIUM | 6 |
| All applicable tiers | governing law disputes | conditional | MEDIUM | 1 |
| All applicable tiers | indemnity liability | conditional | MEDIUM | 3 |
| All applicable tiers | privacy data use | worsens | HIGH | 12 |
| All applicable tiers | subprocessors data sharing | conditional | MEDIUM | 3 |
| All applicable tiers | training use | conditional | MEDIUM | 2 |
| Enterprise | privacy data use | worsens | HIGH | 3 |
| Free | indemnity liability | conditional | MEDIUM | 4 |
| Government | commercial use | worsens | HIGH | 2 |
| Government | privacy data use | worsens | HIGH | 2 |
| Pro / Paid | indemnity liability | conditional | MEDIUM | 2 |
Policy evolution
Open full timelineBefore/after stance changes across captured policy versions. When no material delta exists yet, AIRIN shows the latest citation-backed stance events instead.
Latest stance: third party or vendor sharing on prompt ownership
“Ownership . As between the Parties, Customer owns all right, title and interest in and to Customer Data, including all associated Intellectual Property Rights, and Pinecone owns all right, title and interest in and to the Services and Documentation, including in each case all associated Intellectual Property Rights. The rights granted by Pinecone to Customer and its Affiliates with respect to Services in Section 2, and by Customer to Pinecone with respect to Customer Data in Section 8.1, are limited, nonexclusive and, except as otherwise provided in this Agreement, non-transferable. Except for the rights expressly granted by one Party to the other in this Agreement, all rights are reserved by the granting Party. Confidentiality . Each Party (as “ Recipient ”) shall use at least the same degree of care that it uses to protect its own similar confidential information (but not less than reasonable care) to: (a) use the Confidential Information disclosed by the other Party, such Party’s Affiliates, business partners or their respective employees agents or contractors (collectively, “ Discloser ”) only as permitted under this Agreement, unless Discloser has provided prior written consent for other uses, and (b) only disclose the Discloser’s Confidential Information to Recipient’s, or its Affiliates’, employees, partners, contractors (including legal counsel and accountants), and service providers (“ Representatives ”) who (i) are bound by non-use and non-disclosure obligations at least as protective as those contained in this Agreement and (ii) have a need to know the Confidential Information for the Recipient to exercise its rights or perform its obligations under this Agreement.”Open timeline citation
Latest stance: third party or vendor sharing on confidentiality
“Benchmark Testing . Subject to this Section, Customer may conduct such benchmark testing of Services as it deems appropriate (each, a “ Test ”). Customer agrees the results of any Test of a Preview Offering shall be Confidential Information under this Agreement and used solely for Customer’s internal evaluation purposes. Customer may disclose to third parties the results of a Test of generally available Services, provided that (a) Customer shares the Test results with Pinecone reasonably in advance of their disclosure and (b) the disclosure is accompanied by all information needed to replicate the Test. By disclosing to a third party the results of a Test of a generally available Service, Customer agrees that: (i) Pinecone may perform its own benchmark testing of the Customer products or services referenced or included in the Test; (ii) Pinecone may disclose the results of its own testing to third parties; and (iii) the foregoing shall supersede any contrary provision in the terms governing the applicable Customer products and services. Anti-Corruption . Each Party shall comply with Applicable Laws concerning anti-bribery and anti-corruption, which may include the U.S. Foreign Corrupt Practices Act of 1977 and the UK Bribery Act 2010. As of the Effective Date and the date of each Order, each Party represents that it has neither received nor been offered any illegal or improper bribe, kickback, payment, gift or thing of value from any employee, agent or representative of the other Party or its Affiliates in connection with this Agreement.”Open timeline citation
Latest stance: rights or controls vary by tier on tier differences
“Preview Offerings and Trial Services . Notwithstanding any provision in this Agreement or any Order to the contrary: (a) Pinecone is not under any obligation to offer, and Customer is under no obligation to access or use, any Preview Offerings or Trial Services; (b) Pinecone may, in its sole discretion, modify Preview Offerings at any time and discontinue Customer’s access to Preview Offerings and Trial Services at any time; (c) Customer’s use of Preview Offerings and Trial Services following the end of any free trial period granted by Pinecone (including Customer’s exhaustion of Promotional Credits granted by Pinecone) will be subject to Fees on the basis of usage in accordance with Section 11.1; (d) Pinecone makes no availability or Support commitments under the Support Policy or otherwise with respect to Preview Offerings and/or Trial Services; and (e) any access or use of a Preview Offering is at Customer’s sole risk, and Customer acknowledges that Preview Offerings are not ready for production, are excluded from Security Measures and may contain bugs, errors and defects. WITHOUT LIMITING THE PROVISIONS OF SECTION 16, TO THE FULLEST EXTENT PERMITTED BY LAW, PINECONE’S CUMULATIVE AND AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO PREVIEW OFFERINGS AND TRIAL SERVICES SHALL NOT EXCEED US$100. Suspension, Term and Termination . Suspension . In addition to all other remedies available at law or in equity, including termination pursuant to Section 13.3, Pinecone shall have the right to suspend access to Services if Pinecone reasonably believes a violation of Section 7 has occurred or if Pinecone fails to receive payment of undisputed amounts due for Customer’s use of Services, and such failure is not corrected within 10 days of notice from Pinecone.”Open timeline citation
Latest stance: rights or controls vary by tier on tier differences
“Ordering . Customer may acquire subscriptions to Services through Orders entered into directly between Pinecone and Customer or, as further described in Section 11.5, through Orders made through a Reseller or Marketplace (each, an “ Intermediary ”). Each Order is a standalone contract, separate from any other Order, and shall be deemed to incorporate the terms of this Agreement. Pinecone Services . Subject to the applicable Order and this Agreement, Pinecone hereby grants to Customer, and subject to Section 3, its Affiliates the right to use Services in accordance with the Documentation during the Subscription Term solely for Customer’s and its Affiliates’ internal business purposes. During the Subscription Term, Pinecone will provide the types and levels of Support, and employ the Security Measures, applicable to Customer-subscribed Services. Customer Affiliates . Customer may permit its Affiliates to use Services under an Order, provided that (a) use is solely for the benefit of Customer and such Affiliates and (b) Customer accepts full liability for the acts and omissions of its Affiliates, which shall be deemed the acts and omissions of Customer under this Agreement. In addition, Affiliates of Customer may enter into their own orders under this Agreement as “Customer,” in which case the order will be a separate agreement between Pinecone and the Customer Affiliate incorporating the terms of this Agreement.”Open timeline citation
Latest stance: sublicensable or transferable on privacy data use
“Promotional Credits have no cash value, are non-transferable and, unless otherwise specified in writing by Pinecone, expire 30 days from issuance. “ Reseller ” means a Pinecone-authorized, third-party distributor or reseller that sells Service subscriptions to Customer. “ Restricted Information ” means the following categories of Personal Information: (a) patient, medical, or other protected health information regulated by the U.S. Health Insurance Portability and Accountability Act (“ HIPAA Information ”); (b) credit, debit, bank account, or other financial account numbers; (c) social security numbers, driver’s license numbers, or other unique and private government ID numbers; (d) special categories of data as defined in the GDPR; and (e) other similar categories of sensitive information as set forth in the Applicable Data Protection Laws. “ Security Measures ” means Pinecone’s Technical and Organizational Security Measures, made available at https://www.pinecone.io/legal/security-measures.pdf . “ Services ” means the hosted services that Pinecone makes available at https://app.pinecone.io/ , together with APIs. Pinecone may modify Services from time to time, provided that any modifications do not materially diminish the features or functionalities of Services used by Customer during the applicable Subscription Term. For clarity, Services do not include any Customer System or any software, sample data, libraries or services which are not individually essential for the functioning of Services that Pinecone makes available under separate license terms or otherwise.”Open timeline citation
Latest stance: sublicensable or transferable on prompt ownership
“Ownership . As between the Parties, Customer owns all right, title and interest in and to Customer Data, including all associated Intellectual Property Rights, and Pinecone owns all right, title and interest in and to the Services and Documentation, including in each case all associated Intellectual Property Rights. The rights granted by Pinecone to Customer and its Affiliates with respect to Services in Section 2, and by Customer to Pinecone with respect to Customer Data in Section 8.1, are limited, nonexclusive and, except as otherwise provided in this Agreement, non-transferable. Except for the rights expressly granted by one Party to the other in this Agreement, all rights are reserved by the granting Party. Confidentiality . Each Party (as “ Recipient ”) shall use at least the same degree of care that it uses to protect its own similar confidential information (but not less than reasonable care) to: (a) use the Confidential Information disclosed by the other Party, such Party’s Affiliates, business partners or their respective employees agents or contractors (collectively, “ Discloser ”) only as permitted under this Agreement, unless Discloser has provided prior written consent for other uses, and (b) only disclose the Discloser’s Confidential Information to Recipient’s, or its Affiliates’, employees, partners, contractors (including legal counsel and accountants), and service providers (“ Representatives ”) who (i) are bound by non-use and non-disclosure obligations at least as protective as those contained in this Agreement and (ii) have a need to know the Confidential Information for the Recipient to exercise its rights or perform its obligations under this Agreement.”Open timeline citation
Latest stance: third party or vendor sharing on governing law disputes
“Entire Agreement . This Agreement, together with all Orders, the Acceptable Use Policy, the DPA and, as and if applicable, a BAA and Supplemental Terms, is the complete and exclusive statement of the agreement between the Parties and supersedes all proposals, questionnaires and other communications and agreements between the Parties (oral or written) relating to the subject matter of this Agreement. Any terms and conditions of any Customer web portal, vendor onboarding process, purchase order or other instrument issued by Customer in connection with this Agreement which are in addition to, inconsistent with or different from the terms and conditions of this Agreement shall be of no force or effect. Additionally, this Agreement supersedes any confidentiality, non-disclosure, evaluation or trial agreement previously entered into by the Parties with respect Customer’s or an Affiliate’s evaluation of Services or otherwise with respect to Services. Amendments; Waivers; Severability . This Agreement may be modified only by a written instrument duly executed by authorized representatives of the Parties; provided, however, that Pinecone may (a) modify this Agreement as provided in Section 19 and (b) designate successor locations for the URLs referenced throughout this Agreement and may modify the policies and terms (including the Pricing Page) published at those URLs in its sole discretion, subject to any limitations on modifications noted therein.”Open timeline citation
Latest stance: indemnity on indemnity liability
“The Indemnifying Party shall promptly take control of the defense and investigation of such Action and shall employ counsel of its choice to handle and defend the same at the Indemnifying Party’s expense. An Indemnitee may participate in and observe the proceedings on a monitoring, non-controlling basis at its own expense with counsel of its own choice. A Party’s failure to perform any obligations under this Section 15.4 will not relieve the Indemnifying Party of its obligations under Section 15.1 or 15.3, as applicable, except to the extent that the Indemnifying Party can demonstrate that it has been materially prejudiced as a result of such failure. The Indemnifying Party shall not settle an Action without the Indemnitee’s written consent if such settlement shall require action or payment by the Indemnitee.”Open timeline citation
Capture recency
- Privacy Policy:Last captured 2026-08-07· verified 2026-08-07
- Terms of Service:Last captured 2026-08-17· verified 2026-08-17
Dates state when our pipeline captured and verified each document — not when the vendor last changed it. Documents are re-scanned on a recurring cadence; a document verified once says so until a re-scan confirms it again.
↑ 193 more findings this quarter vs last (266 vs 73). First scan: June 2026.
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Every finding above is a verbatim quote from Pinecone's own published policy, captured to an immutable snapshot and read in full through a two-gate verification pipeline. Confidence labels and any analysis are AI-generated and informational only — not legal advice.
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