tier differences · Terms of Service

Pinecone policy finding

“ Ordering . Customer may acquire subscriptions to Services through Orders entered into directly between Pinecone and Customer or, as further described in Section 11.5, through Orders made through a Reseller or Marketplace (each, an “ Intermediary ”). Each Order is a standalone contract, separate from any other Order, and shall be deemed to incorporate the terms of this Agreement. Pinecone Services . Subject to the applicable Order and this Agreement, Pinecone hereby grants to Customer, and subject to Section 3, its Affiliates the right to use Services in accordance with the Documentation during the Subscription Term solely for Customer’s and its Affiliates’ internal business purposes. During the Subscription Term, Pinecone will provide the types and levels of Support, and employ the Security Measures, applicable to Customer-subscribed Services. Customer Affiliates . Customer may permit its Affiliates to use Services under an Order, provided that (a) use is solely for the benefit of Customer and such Affiliates and (b) Customer accepts full liability for the acts and omissions of its Affiliates, which shall be deemed the acts and omissions of Customer under this Agreement. In addition, Affiliates of Customer may enter into their own orders under this Agreement as “Customer,” in which case the order will be a separate agreement between Pinecone and the Customer Affiliate incorporating the terms of this Agreement. ”

Document

Terms of Service

Captured

2026-08-17

Location

Terms of Service › “2026-02-23”

Snapshot SHA-256

4c3322451b846f6ee0e95dca1c57aba5a9bb941a34d8f2a59e6f5534dbfaafda

Informational only, not legal advice. Terms change; verify the source and capture date.