indemnity liability · Terms of Service

Pinecone policy finding

“ Limitations of Liability . EXCEPT AS TO “EXCLUDED CLAIMS,” TO THE FULLEST EXTENT PERMITTED BY LAW: (A) SUBJECT TO SERVICE CREDITS UNDER THE SUPPORT POLICY (IF APPLICABLE), PINECONE SHALL NOT BE LIABLE FOR ANY COMPENSATION, REIMBURSEMENT OR DAMAGES ARISING OUT OF OR RELATING TO CUSTOMER’S INABILITY TO USE SERVICES, INCLUDING AS A RESULT OF ANY PERMITTED SUSPENSION OR TERMINATION UNDER SECTION 13; (B) PINECONE SHALL NOT BE LIABLE FOR THE COST OF PROCUREMENT OF SUBSTITUTE PRODUCTS OR SERVICES; (C) NEITHER PARTY SHALL BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, OR FOR DAMAGES FOR BUSINESS INTERRUPTION, LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES ARISING OUT OF OR RELATING TO THIS AGREEMENT; AND (D) SUBJECT TO SECTION 12, EACH PARTY’S CUMULATIVE AND AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT SHALL NOT EXCEED THE TOTAL FEES PAID TO PINECONE BY CUSTOMER FOR SERVICES IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY. THE PROVISIONS OF THIS SECTION ALLOCATE THE RISKS UNDER THIS AGREEMENT BETWEEN THE PARTIES, AND THE PARTIES HAVE RELIED ON THE EXCLUSIONS AND LIMITATIONS IN DETERMINING TO ENTER INTO THIS AGREEMENT AND THE PRICING FOR SERVICES AND, AS PROVIDED IN SECTION 12, THE PROVISION OF ANY PREVIEW OFFERING OR TRIAL SERVICES. TO THE FULLEST EXTENT PERMITTED BY LAW, THE EXCLUSIONS AND LIMITATIONS IN THIS SECTION APPLY WHETHER ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER BASIS, EVEN IF THE NON-BREACHING PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ”

Document

Terms of Service

Captured

2026-06-08

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Terms of Service › “2026-02-23”

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28bd00af0d17dca3d45ff1f0db5aa171c7bf77c9095cc04e0107364a83636206

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