MadeThis procurement policy evidence
Only topics backed by verified findings appear below. Each row preserves the platform's exact policy words and capture provenance.
| Topic | Plan or tier | Risk | Their words | Source |
|---|---|---|---|---|
| Data retention | All applicable tiers | unknown | “We will also facilitate transfer of a custom domain registered for your business through MadeThis where it is transferable, subject to registrar rules, transfer locks, identity verification, and your authority over the business. MadeThis subdomains are not transferable. This assisted coordination is separate from any self-service domain transfer available through the Services, which has no three-month subscription requirement and remains subject to registrar rules and transfer locks. The handoff excludes MadeThis's proprietary platform and agent infrastructure, shared systems, credentials, other users' data, and materials or services that cannot lawfully be transferred. Third-party licenses and restrictions continue to apply. You are responsible for replacement hosting, provider accounts, transfer and ongoing third-party charges, and any changes needed to run your business elsewhere. The handoff does not include rebuilding the business for another platform, ongoing migration assistance, or a guarantee that MadeThis-dependent features will operate elsewhere. Request the handoff at support@madethis.com while your paid subscription remains active and before deleting your account or any business you want included. A scheduled cancellation does not prevent a request during the remaining paid subscription period. We will verify ownership and coordinate the export and any domain transfer with you, including confirming a handoff schedule. ” | Captured 2026-09-25Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “A timely request remains eligible for completion after the subscription ends. Subject to legal restrictions, we will preserve the materials needed to fulfill that request until the handoff is complete or the request lapses. You must cooperate with ownership verification, provide a destination for the export, and respond to scheduling requests. If you do not respond within 30 days after we send a written reminder that your response is needed to proceed, we may close the request and end this preservation obligation, subject to applicable law and privacy rights. Registrar transfer locks do not by themselves cause a request to lapse. The eligibility requirement limits this assisted handoff only; it does not delay your ownership of User Content, restrict downloads or self-service domain transfers already available through the Services (including any available after business deletion), prevent cancellation at any time, or limit any access, deletion, or portability rights required by privacy law.” | Captured 2026-09-25Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ We use PostHog for product analytics, including page views, feature usage, and aggregated user behavior. We use Google Analytics to measure traffic to our websites, including madethisreviews.com. We use Sentry for error tracking, which may capture session replays when errors occur to help us diagnose and fix issues. These services may collect your IP address, browser type, and interaction data. You may opt out of analytics tracking by enabling “Do Not Track” in your browser settings.” | Captured 2026-09-25Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.” | Captured 2026-09-25Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ The Services may integrate with or rely on third-party services, including AI model providers, cloud infrastructure providers, and payment processors. Your use of any third-party services is subject to the respective third-party's terms of service and privacy policies. MadeThis is not responsible for the availability, accuracy, or content of third-party services.” | Captured 2026-09-25Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ We may share your information with third parties that perform services for us or on our behalf, including cloud hosting (Vercel, Convex), authentication (Clerk), payment processing (Stripe), AI model providers (such as Anthropic and OpenAI), email services, analytics (PostHog, Google Analytics), and error monitoring (Sentry). Inputs and relevant business context may be sent to AI and other service providers to carry out your requests and support the uses described above. Their handling of that information is subject to the applicable service arrangements and legal requirements. Our permission to improve MadeThis does not itself grant an AI provider permission to train its own general-purpose models on your private content.” | Captured 2026-09-25Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ Once your account has maintained an uninterrupted paid subscription for more than three consecutive months, you may request a one-time export and handoff covering all businesses owned by your account in a single request to leave MadeThis. Eligibility begins after the third monthly anniversary of the start of that uninterrupted paid subscription. Paying for three months in advance does not accelerate eligibility; annual subscriptions qualify based on elapsed paid service. Free trials and free-plan periods do not count. A gap in paid subscription coverage restarts the period; changing paid plans without a gap does not. A payment delay that is later cured without ending paid subscription coverage does not by itself restart the period. Monthly anniversaries use the original start date, or the last day of a shorter month when that date does not occur in that month. A subscription pause offered through the Services does not count toward the required paid service or restart the qualifying period; instead, it defers the eligibility date by the length of the pause. If you already qualified before the pause, you may request the handoff during it. If your subscription is past due but has not ended, you may request a handoff based on qualifying paid service already completed. Canceling a past-due subscription may end it immediately, so submit your request before canceling. The handoff includes a one-time copy of your business's code, including MadeThis template and pre-existing code incorporated into it (licensed under Section 7), and the customer-owned content and business data we hold for your business in the file formats in which we maintain them or a commonly used export format. ” | Captured 2026-09-25Open source →Finding permalink → |
Informational only, not legal advice. Terms can change; verify every cited source and capture date during procurement review.
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