Fireflies.ai procurement policy evidence
Only topics backed by verified findings appear below. Each row preserves the platform's exact policy words and capture provenance.
| Topic | Plan or tier | Risk | Their words | Source |
|---|---|---|---|---|
| DPA, audit rights & data residency | All applicable tiers | low | “ Fireflies.ai is based in the United States, and we and our service providers process and store personal information on servers located in the United States and other countries. Whenever we make restricted international transfers of personal information, we take steps to ensure that your personal information receives an adequate level of protection (by putting in place appropriate safeguards, such as contractual clauses) or ensure that we can rely on an appropriate derogation under data protection laws. Where relevant, you may request access to any safeguard which we use to transfer your personal information outside of the European Economic Area, the United Kingdom, or Switzerland (although we may need to redact data transfer agreements for confidentiality reasons). For personal information about EEA, Swiss, and UK individuals, Fireflies.ai complies with the EU-U.S. and Swiss-U.S. Data Privacy Frameworks and the UK Extension to the EU-U.S. Data Privacy Framework (collectively, the “Frameworks”), each as set forth by the U.S. Department of Commerce. As described in our Frameworks certification, Fireflies.ai has certified that it adheres to the Frameworks Principles with regard to the processing of personal information received from the EEA, Switzerland, and the UK in reliance on the Frameworks. In accordance with the Frameworks, we remain responsible under the Onward Transfer Principle for personal information that we disclose to third parties for processing on our behalf. ” | Captured 2026-06-07Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | low | “To learn more about the Frameworks or to view our certification, please visit the Frameworks website . The Federal Trade Commission has jurisdiction over Fireflies.ai's compliance with the Frameworks. Fireflies.ai commits to resolve Frameworks Principles-related inquiries and complaints about our processing of personal data under the Frameworks, and EEA, Swiss, and UK individuals with such inquiries or complaints can contact us at: [email protected] .” | Captured 2026-06-07Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | low | “In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Fireflies AI Corp commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner's Office (ICO) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF.” | Captured 2026-06-07Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | medium | “Fireflies.ai is based in the United States, and we and our service providers process and store personal information on servers located in the United States and other countries.” | Captured 2026-06-07Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | low | “ In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Fireflies AI Corp commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner's Office (ICO) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of human resources data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF in the context of the employment relationship. In certain circumstances, the DPF provides the right to invoke binding arbitration to resolve complaints not resolved by other means, as described in Annex I to the Framework Principles .” | Captured 2026-06-07Open source →Finding permalink → |
| Data retention | All applicable tiers | low | “We also impose a Zero Data Retention policy for meeting content, which includes audio, video, transcripts, and summaries of the meeting. This means that your meeting content is not: (1) stored by any third-party vendor after processing; (2) accessed by any third-party vendor once the service is completed; or (3) used for training internal or external AI models.” | Captured 2026-06-07Open source →Finding permalink → |
| Data retention | All applicable tiers | medium | “ The license granted above is perpetual and irrevocable , provided that if you delete your User Content from the Services, Fireflies will delete copies of such content within a reasonable timeframe, unless such content remains in another user's account and subject to our retention of copies for archival, backup, and legal compliance purposes. Notwithstanding the breadth of the license granted above, Fireflies:” | Captured 2026-07-20Open source →Finding permalink → |
| Data retention | All applicable tiers | low | “ We store personal information associated with your account for as long as your account remains active. If you close your account, we will delete personal information related to your account within 30 days. We store other personal information for as long as necessary to carry out the purposes for which we originally collected it and for other business purposes explained in this Privacy Policy. We also impose a Zero Data Retention policy for meeting content, which includes audio, video, transcripts, and summaries of the meeting. This means that your meeting content is not: (1) stored by any third-party vendor after processing; (2) accessed by any third-party vendor once the service is completed; or (3) used for training internal or external AI models.” | Captured 2026-06-07Open source →Finding permalink → |
| Data retention | All applicable tiers | medium | “We store personal information associated with your account for as long as your account remains active. If you close your account, we will delete personal information related to your account within 30 days. We store other personal information for as long as necessary to carry out the purposes for which we originally collected it and for other business purposes explained in this Privacy Policy.” | Captured 2026-06-07Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | low | “ Fireflies.ai users and other meeting participants” | Captured 2026-06-07Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “Corporate Affiliates. Personal information is disclosed between and among Fireflies.ai and our parents, affiliates, subsidiaries, and other companies under common control and ownership.” | Captured 2026-06-07Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ We obtain information from other sources. For example, we receive information from third parties when you enable integrations that link our Services with a third-party service, such as Google, Microsoft, Slack, Webex, or Zoom. The information we receive will depend on the specific integration and may include information such as your name, email address, calendar and meeting information, profile information, email, message, and chat content, and any information you provide to enable the integration. You can see and manage your integrations by signing into your account. Additionally, if you create or log in to your Fireflies.ai account through a third-party platform (such as Google or Microsoft), we will have access to certain information from that platform, such as: (1) account data, such as your name, profile picture, username; (2) calendar data, including event titles, descriptions, dates and times, and guest lists; (3) email data, such as your email address; and (4) any other information the third-party platform discloses about you, in accordance with the authorization procedures determined by such platform.” | Captured 2026-06-07Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “Law Enforcement Authorities and Individuals Involved in Legal Proceedings. We may disclose personal information in response to a request for information if we believe that disclosure is in accordance with, or required by, any applicable law, regulation, or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.” | Captured 2026-06-07Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ We disclose personal information as described in this Privacy Policy and in the following ways: Vendors and Service Providers. We make personal information available to our vendors, service providers, contractors and consultants who perform services on our behalf, such as companies that assist us with analyzing meeting recordings, web hosting and cloud infrastructure, payment processing, fraud prevention, security, customer service, analytics, and marketing. More information about our subprocessors is available at https://trust.fireflies.ai/subprocessors . Integration Partners. If you choose to use integrations we offer on our Services, such as collaboration tools or external AI connectors, we will provide or make available certain information to those partners as needed to enable the integration. Information provided to integration partners will be handled in accordance with their own privacy policy and terms, which you should review carefully. Fireflies.ai Users and Other Meeting Participants. We share certain information with other users and meeting participants when we have your consent to do so. For example, depending on your settings, we may send a meeting recap email (which may include a summary and a link to meeting content) to select recipients. Community Visitors. If you interact on our community site, such as to provide product feedback, ask a question, or otherwise post content, your content will be visible to other users of the community site. ” | Captured 2026-06-07Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “Corporate Transactions. We may disclose personal information in connection with, or during negotiations of, certain corporate transactions, including a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.” | Captured 2026-06-07Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | low | “ We also disclose aggregated or de-identified information that cannot reasonably be used to identify you. We maintain and use this information only in a de-identified fashion and will not attempt to re-identify such information, except as permitted by law.” | Captured 2026-06-07Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ Law Enforcement Authorities and Individuals Involved in Legal Proceedings. We may disclose personal information in response to a request for information if we believe that disclosure is in accordance with, or required by, any applicable law, regulation, or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements. To Protect the Rights of Fireflies.ai and Others. We may disclose personal information if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of Fireflies.ai, our users, the public, or others. Professional Advisors. We disclose personal information to our legal, financial, insurance, and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests. Corporate Transactions. We may disclose personal information in connection with, or during negotiations of, certain corporate transactions, including a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company. Corporate Affiliates. Personal information is disclosed between and among Fireflies.ai and our parents, affiliates, subsidiaries, and other companies under common control and ownership. With Your Consent or at Your Direction. We make personal information available to third parties when we have your consent or you intentionally direct us to do so. ” | Captured 2026-06-07Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “To Protect the Rights of Fireflies.ai and Others. We may disclose personal information if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of Fireflies.ai, our users, the public, or others.” | Captured 2026-06-07Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “Vendors and Service Providers. We make personal information available to our vendors, service providers, contractors and consultants who perform services on our behalf, such as companies that assist us with analyzing meeting recordings, web hosting and cloud infrastructure, payment processing, fraud prevention, security, customer service, analytics, and marketing. More information about our subprocessors is available at https://trust.fireflies.ai/subprocessors .” | Captured 2026-06-07Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ Third parties as needed to protect our users, the public, or our rights” | Captured 2026-06-07Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ Your Recurring Subscription may include a specific allotment of credits each Subscription Period that can be redeemed for certain Services or features (collectively, “Credits” ). You may also be permitted to separately purchase additional Credits. Credits may only be redeemed as permitted by the Services, and Fireflies may modify the number of Credits required for Services or features at any time. Credits are not legal tender or currency, have no cash value, and are not redeemable for cash or refunds. Credits are non-transferable, non-assignable, and may not be shared, sold, or transferred to any other person or account. Unless otherwise stated in your Offer Terms, Credits expire at the end of a Subscription Period and do not roll over to subsequent periods. You are responsible for monitoring your Credit balance and using Credits before they expire; Fireflies has no obligation to refund or rollover unused Credits.” | Captured 2026-07-20Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ We may offer trial periods or discounted initial rates (each, a “Promotional Offer” ) for a Recurring Subscription. If we offer you a Promotional Offer, the specific terms of your Promotional Offer will be provided in the marketing materials describing the particular offer or at registration ( “Offer Terms” ). You must meet all eligibility requirements stated in these Terms and the Offer Terms to enroll, and Fireflies reserves the right to determine eligibility or modify offers at any time. Unless the Offer Terms state otherwise, valid payment information is required to enroll. By enrolling in a Promotional Offer, you enroll in a Recurring Subscription, and the Subscription Fee for your Recurring Subscription will, during the promotional period, be the price stated in the Offer Terms. Upon the end of the promotional period, your Recurring Subscription will automatically renew at the then-current Subscription Fee unless you have canceled before the end of the promotional period as stated above.” | Captured 2026-07-20Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ All prices on the Services are subject to change at any time without notice, and, unless otherwise indicated, prices shown on our Services exclude taxes. You will have an opportunity to review taxes before you confirm a purchase.” | Captured 2026-07-20Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ To complete your purchase, you must have a valid billing address within a country that can be selected as part of the purchase process on our Services.” | Captured 2026-07-20Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ A “Business User” is a user who maintains an active Recurring Subscription for a plan designated as “Business” or “Enterprise” or has been assigned a Seat under such a plan. You are a Business User only for the duration that you maintain such a Recurring Subscription or occupy a Seat under such a plan. If you cancel your Recurring Subscription, switch to a subscription plan other than Business or Enterprise, or are no longer assigned a Seat under such a plan, you are no longer a Business User.” | Captured 2026-07-20Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ Your Recurring Subscription may include an automatic tier upgrade feature ( “Auto-Upgrade” ). You may opt out of Auto-Upgrade at any time through your account settings; however, you must opt out prior to exceeding your Credit allotment to avoid automatically upgrading. If Auto-Upgrade is enabled and your use of Credits exceeds the limit for your current tier, your Recurring Subscription will automatically upgrade to the next available tier. Upon such upgrade, you authorize Fireflies to charge your payment method the prorated difference between your current Subscription Fee and the fee for the upgraded tier for the remainder of the current Subscription Period. The upgraded tier will apply to all subsequent Subscription Periods until you downgrade or cancel your Recurring Subscription. Any additional Credits received from an upgrade will expire at the end of the applicable Subscription Period.” | Captured 2026-07-20Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ Business Users are subject to the Business User Supplemental Terms (“Business Terms”) . The Business Terms are Supplemental Terms. If there is any conflict or inconsistency between these Terms and the Business Terms, the Business Terms will control with respect to your use of the Services as a Business User.” | Captured 2026-07-20Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ We reserve the right to modify our Services or to suspend or terminate providing all or part of our Services at any time; charge, modify, or waive any fees required to use the Services; or offer opportunities to some or all end users of the Services. We may provide you with notice in advance of the suspension or discontinuation of all or part of our Services, such as by sending an e-mail or providing a notice through our Services. All modifications and additions to the Services will be governed by the Terms or Supplemental Terms, unless otherwise expressly stated by Fireflies in writing. You also have the right to stop using our Services at any time. You may terminate these Terms by closing any account you have with us and permanently ceasing use of our Services. The parties' respective rights and obligations under Sections 1, 5(b), 6, 7 (with respect to payment of any outstanding amounts), 9(a), 10, and 12 through 25 of these Terms, together with all other provisions that may reasonably be construed to survive, will survive the expiration or termination of these Terms for any reason. We are not responsible for any loss or harm related to your inability to access or use our Services.” | Captured 2026-07-20Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ Your Subscription Fee is based on the number of seat licenses you purchase for users to access and use the Services under your Recurring Subscription (each a “Seat” ). If your Recurring Subscription includes only a single Seat, then you may not allow anyone else to access the Services under your Recurring Subscription. If your Recurring Subscription includes more than one Seat, then you may only permit individuals to access the Services under your Recurring Subscription if they have a valid user account and have been assigned a Seat by you. An individual Seat is personal to the user to which it has been assigned, and you must reassign a Seat before allowing it to be utilized by a different user. A user may access the Services from multiple devices while still only occupying a single Seat. Conversely, two users accessing the Services from a single device would occupy two Seats. If you exceed your Seat limit, Fireflies may automatically increase your Subscription Fee to include the additional Seat licenses at the then-current Seat price. You may not reassign Seats for the purpose of time-sharing or rotating access among multiple users.” | Captured 2026-07-20Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ You may be permitted to enroll in a subscription for certain Services on either a monthly or yearly basis ( “Subscription Period” ) for the recurring fee indicated at the time you enroll ( “Subscription Fee” ). Such subscriptions ( “Recurring Subscriptions” ) are continuous until you cancel them, and you authorize Fireflies to charge your payment method the then-current Subscription Fee both (i) when you initially enroll in a Subscription and (ii) at the beginning of each subsequent Subscription Period until you cancel. Notice: You must cancel your Recurring Subscription at least 24 hours before the end of the current Subscription Period to avoid being charged the Subscription Fee for the next Subscription Period.” | Captured 2026-07-20Open source →Finding permalink → |
Informational only, not legal advice. Terms can change; verify every cited source and capture date during procurement review.
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