Workflow & Automation · fireflies.aiFireflies.ai
Graded against 804 verified platforms, from its own policy text. Automated assessment against a published rubric — not legal advice.
“We do not collect, use, or sell personal data for the purpose of training large language models.”
Watch: audit rights dpa residency
Start here. These are the highest-risk verified clauses AIRIN found in the platform's own policy text.
The clause discloses that third-party service providers have access to and process personal information, but does not identify them or specify storage countries other than the US. This limits user ability to assess subprocessor risk.
The 30-day deletion commitment applies only to account-related data. Residual personal information tied to 'business purposes' has no defined maximum retention period.
Characterizes the granted license as perpetual and irrevocable but limits this by requiring deletion of User Content copies within a reasonable timeframe upon user deletion, subject to exceptions for content remaining in another user's account and for archival, backup, and legal compliance retention.
Scores derived from 33 enriched findings — same verbatim citations as below. AI-generated, not legal advice.
- Fireflies.ai's terms explicitly protect your inputs from training use — the policy is affirmatively favorable on this point.
- Data handling is conditional — 4 privacy or retention clauses warrant review before using Fireflies.ai at scale.
Derived from AI-enriched analysis of the verified findings below — informational only, not legal advice.
How to read this page: Overall risk rates what Fireflies.ai's own policy terms mean for your prompts, outputs, and data. The benchmark bands below grade those same verified terms relative to peers — a platform in a risky-by-default category can rate HIGH risk and still grade STRONG against its peer set. Both trace to the cited findings.
Policy benchmark
rubric v1.0 — how this is scoredBased on 116 verified, verbatim-cited findings below — read the citations.
Based on 140 verified, verbatim-cited findings below — read the citations.
Automated assessment against a published rubric — not legal advice.
Fully verified — complete core corpus captured and read in full.
- Terms of ServiceVerified - read in full - 92 citationsstaticLast captured 2026-08-21
- Privacy PolicyVerified - read in full - 53 citationsstaticLast captured 2026-08-28
Only citation-backed plan differences are shown here; absent cells mean AIRIN has not verified a tier-specific claim.
Grants the user a limited, nonexclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for personal and internal business use only, conditioned on compliance with the Terms, and states that any use beyond what is specifically authorized is strictly prohibited and will terminate the license.
" Subject to your compliance with these Terms, you are granted a limited, nonexclusive, non-transferable, non-sublicensable, revocable license to access and use our Services for your own personal and internal business use. Any use of the Ser..."
Under GDPR, 'legitimate interests' is a broad lawful basis that does not require user consent. The platform's enumeration of data analytics and product/service improvement under this basis means substantial processing can occur without opt-in. Users in Europe may object to such processing but must take affirmative steps to do so.
"When we process your personal data as described in this Privacy Policy, we do so in reliance on the following lawful bases: To perform our responsibilities under our contract with you (e.g., processing payments for and providing the produc..."
Defines the scope of the Privacy Policy by identifying the controller (Fireflies.ai Corp. and affiliates), the categories of processing activities covered (collect, use, disclose, process), the services in scope, and explicitly excludes User Content processed on behalf of business customers, directing that to separate Terms.
" This Privacy Policy describes how Fireflies.ai Corp. and our subsidiaries and affiliated companies (collectively, “Fireflies.ai,” “we,” or “us” ) collect, use, disclose, and otherwise process information when you access or use our websites..."
Enumerates the categories of personal information collected directly from users (name, company, email, address, phone, account credentials, transaction data, usage information), establishing what data is collected and the legal basis for that collection activity.
" We collect information you provide directly to us. This includes: Information you provide in connection with registering for an account, such as your name, company name, email address, physical address, phone number, and any other informa..."
Permits the platform to derive usage, statistical, and other data from User Content and to use such derived data for internal business purposes including analyzing and improving the Services, distinguishing this from direct use of User Content.
" You acknowledge and agree, however, that Fireflies may derive usage, statistical, and other data from your User Content and use such derived data for its internal business purposes, including analyzing and improving the Services."
Prohibits the user from creating, posting, storing, or sharing User Content constituting protected health information as defined by the referenced regulatory definition unless a business associate agreement has been executed with the platform, and specifies that an executed BAA will be incorporated by reference into the Terms.
" You may not create, post, store, or share any User Content that includes or constitutes “protected health information,” as defined in 45 CFR § 160.103, unless you have entered into a business associate agreement (“BAA”) with Fireflies. Upo..."
Defines Private Storage options and places sole responsibility on the user for proper configuration, maintaining backups of User Content, and complying with applicable laws and regulations, establishing affirmative user obligations regarding stored data.
" Certain Recurring Subscriptions may include options for you to store User Content in a dedicated storage environment managed by Fireflies or in your own cloud storage account ( “Private Storage” ). The availability and functionality of Pri..."
Reserves sole discretion to the platform to enforce or not enforce its Terms without waiver, disclaims any third-party right of action or expectation that prohibited content will be absent or promptly removed, and expressly disclaims any duty or obligation to monitor User Content — platform-favorable disclaimer of monitoring obligations.
" We can enforce these Terms, including this Section 6, at our sole discretion. Choosing not to enforce these Terms in some instances does not mean we waive our right to enforce it in other instances. This Section 6 does not create any right..."
Evidence appendix
Showing priority citations first. The full appendix is available for audit trails; not every citation is a severe risk.
" As described in the Collection of Information section above, our service providers may extract or generate Voice Data from voice recordings that may be considered “biometric identifiers” or “biometric information” under Illinois law. Our service providers do not use Voice Data to identify or authenticate individuals and we never receive or process Voice Data on our own servers. In addition, to the extent Voice Data is considered “biometric identifiers” or “biometric information,” we maintain a written retention schedule and guidelines for permanently destroying such information when the initial purpose for collecting or obtaining it has been satisfied or within three (3) years of an individual's last interaction with us, whichever occurs first. Where this information is generated or processed by our service providers on our behalf, we require such service providers to permanently destroy it in accordance with this schedule."
Describes service providers' handling of Voice Data that may qualify as biometric identifiers under Illinois law, imposes obligations including a written retention schedule and destruction guidelines, and clarifies that Fireflies.ai does not receive or process Voice Data on its own servers, establishing compliance obligations under BIPA.
AI-generated interpretation, not legal advice.
"Depending on where you reside, you may opt out of these disclosures by filling out our web form . The activities described in this section may constitute “targeted advertising,” “sharing,” or “selling” under certain privacy laws. See the Additional Information for Specific Jurisdictions section below for details. You can also learn more about interest-based ads, or opt out of having your web browsing information used for behavioral advertising purposes by companies that participate in the Digital Advertising Alliance, by visiting www.aboutads.info/choices or www.youronlinechoices.eu (if you reside in Europe). Your device may also include a feature that allows you to opt out of having certain information collected through mobile apps used for behavioral advertising purposes."
Grants users a right to opt out of targeted advertising disclosures through a web form and references that such activities may constitute 'selling' or 'sharing' under applicable privacy laws, with cross-references to jurisdiction-specific sections and third-party opt-out mechanisms.
AI-generated interpretation, not legal advice.
" We may derive information or draw inferences about you based on the information we collect. For example, we may infer or derive information about your approximate location based on your IP address. We may also infer your company affiliation based on your email address and certain meeting characteristics based on the recordings generated, such as the general purpose of a meeting."
Grants Fireflies.ai permission to derive inferences about users (location from IP address, company affiliation from email, meeting purpose from recordings), establishing the legal basis for inference-based processing.
AI-generated interpretation, not legal advice.
" Any other information you may want to share with us, such as personal information related to recruitment / job applications. Additionally, if another user refers you to us by providing us with your e-mail address, we may send you a message. However, we will use your email address only to send such other user's messages, unless you otherwise affirmatively provide your information to us."
Restricts use of an email address obtained through a referral to only sending that referral message, unless the referred user affirmatively provides their information; also covers collection of recruitment-related personal information.
AI-generated interpretation, not legal advice.
"Our service providers do not use Voice Data to identify or authenticate individuals, and we never receive or process this information on our own servers. Information Collected by Cookies and Similar Tracking Technologies: We use tracking technologies, such as cookies, pixels, and SDKs, to collect information about your interactions with the Services and our marketing communications. These technologies help us improve our Services and marketing communications, personalize your experience, and analyze your interactions with us, including to see which areas and features of our Services are popular and count visits. For more information about the cookies and similar tracking technologies we use, and the choices available to you, see the Targeted Advertising and Analytics and the Your Choices sections below. Your Content: With your permission, we collect information and content stored on your device. For example, if you connect your calendar or enable certain integrations, we may access your contacts and calendar."
Restricts service providers from using Voice Data to identify or authenticate individuals and states that Fireflies.ai never receives or processes Voice Data on its own servers; also describes cookie and tracking technology use for analytics and personalization.
AI-generated interpretation, not legal advice.
"We use the information we collect to provide, operate, and improve our Services, including to capture audio and visual recordings of meetings, generate transcripts and summaries, and enable other integrations you select."
The clause grants a broad operational license to process highly sensitive meeting content (audio/visual recordings, transcripts, summaries). While necessary for the product, users should be aware that extensive meeting data is captured and processed by the platform and its vendors.
AI-generated interpretation, not legal advice.
" In addition to the other restrictions in these Terms, you will not, and will not aid or encourage others to, do any of the following in connection with the Services: Violate any applicable law, contract, intellectual property right, or other third-party right or commit a tort; Engage in any harassing, threatening, intimidating, predatory, or stalking conduct; Use or attempt to use another user's account or information without authorization from that user and Fireflies; Impersonate or post on behalf of any person or entity or otherwise misrepresent your affiliation with a person or entity; Sell, resell, sublicense, distribute, or rent our Services to another person or entity; Incorporate our Services into your own product or services on a “stand-alone basis” (this means, for example, that your products and services must reasonably add value beyond the value of our Services and our Services must be merely a component of your products and services and not its primary focus) Copy, reproduce, distribute, publicly perform, or publicly display all or portions of our Services, except as expressly permitted by us or our licensors; Conduct security or vulnerability tests of the Services; Modify our Services, remove any proprietary rights notices or markings, or otherwise make any derivative works based upon our Services; Use our Services in any manner that could interfere with, disrupt, negatively affect, or inhibit other users from fully enjoying our Services or that could damage, disable, overburden, or impair the functioning of our Services in any manner; Reverse engineer any aspect of our Services or do anything that might discover or reveal source code, or bypass or circumvent measures employed to prevent or limit access to any part of our Services; Use any"
Enumerates a broad set of prohibited user conduct including violating applicable law, harassment, unauthorized account use, and impersonation, restricting these behaviors in connection with use of the Services.
AI-generated interpretation, not legal advice.
"We store personal information associated with your account for as long as your account remains active. If you close your account, we will delete personal information related to your account within 30 days. We store other personal information for as long as necessary to carry out the purposes for which we originally collected it and for other business purposes explained in this Privacy Policy."
The 30-day deletion commitment applies only to account-related data. Residual personal information tied to 'business purposes' has no defined maximum retention period.
AI-generated interpretation, not legal advice.
" The license granted above is perpetual and irrevocable , provided that if you delete your User Content from the Services, Fireflies will delete copies of such content within a reasonable timeframe, unless such content remains in another user's account and subject to our retention of copies for archival, backup, and legal compliance purposes. Notwithstanding the breadth of the license granted above, Fireflies:"
Characterizes the granted license as perpetual and irrevocable but limits this by requiring deletion of User Content copies within a reasonable timeframe upon user deletion, subject to exceptions for content remaining in another user's account and for archival, backup, and legal compliance retention.
AI-generated interpretation, not legal advice.
" To the fullest extent permitted by applicable law, Fireflies and the other Fireflies Parties will not be liable to you under any theory of liability—whether based in contract, tort, negligence, strict liability, warranty, or otherwise—for any indirect, consequential, exemplary, incidental, punitive, or special damages or lost profits, data or goodwill, even if Fireflies or the other Fireflies Parties have been advised of the possibility of the damages."
Limits Fireflies' liability to the fullest extent permitted by law by excluding all indirect, consequential, exemplary, incidental, punitive, or special damages and lost profits, data, or goodwill under any theory of liability, even with prior notice of possible damages.
AI-generated interpretation, not legal advice.
"To Protect the Rights of Fireflies.ai and Others. We may disclose personal information if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of Fireflies.ai, our users, the public, or others."
The standard is Fireflies.ai's own belief, not an objective legal determination, giving wide discretion to share personal data with undefined third parties.
AI-generated interpretation, not legal advice.
"Corporate Transactions. We may disclose personal information in connection with, or during negotiations of, certain corporate transactions, including a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company."
Data sharing is permissible even during preliminary negotiations, meaning user data could be accessed by third parties without a deal completing, and with no opt-out mechanism stated.
AI-generated interpretation, not legal advice.
"Law Enforcement Authorities and Individuals Involved in Legal Proceedings. We may disclose personal information in response to a request for information if we believe that disclosure is in accordance with, or required by, any applicable law, regulation, or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements."
The clause permits disclosure to public authorities, including for national security purposes, which may override user confidentiality expectations under applicable law.
AI-generated interpretation, not legal advice.
"Corporate Affiliates. Personal information is disclosed between and among Fireflies.ai and our parents, affiliates, subsidiaries, and other companies under common control and ownership."
No limitation on purpose, scope, or type of data shared with affiliated entities. Users have no direct recourse against affiliates.
AI-generated interpretation, not legal advice.
"Vendors and Service Providers. We make personal information available to our vendors, service providers, contractors and consultants who perform services on our behalf, such as companies that assist us with analyzing meeting recordings, web hosting and cloud infrastructure, payment processing, fraud prevention, security, customer service, analytics, and marketing. More information about our subprocessors is available at https://trust.fireflies.ai/subprocessors ."
Sharing meeting recordings and personal data with multiple subprocessors increases data exposure risk. The reference to an external subprocessor list means the effective scope of data sharing can expand without a formal policy update, limiting users' ability to track changes.
AI-generated interpretation, not legal advice.
"Fireflies.ai is based in the United States, and we and our service providers process and store personal information on servers located in the United States and other countries."
The clause discloses that third-party service providers have access to and process personal information, but does not identify them or specify storage countries other than the US. This limits user ability to assess subprocessor risk.
AI-generated interpretation, not legal advice.
" Except for individual disputes that qualify for small claims court (provided that the small claims court does not permit class or similar representative actions or relief) and any disputes exclusively related to the intellectual property rights of you or Fireflies, including any disputes in which you or Fireflies seek injunctive or other equitable relief for the alleged unlawful use of your or Fireflies' intellectual property (“IP Claims”), all Claims, including Claims that are not related to intellectual property or intellectual property rights but are jointly filed with IP Claims, that are not resolved in accordance with Section 20(b) must be resolved by a neutral arbitrator through final and binding arbitration rather than in court. Claims subject to binding arbitration include, without limitation, disputes arising out of or relating to the interpretation or application of this arbitration provision, including the enforceability, revocability, or validity of this arbitration provision or any portion of it."
Carves out individual small-claims-court disputes and IP claims seeking injunctive or equitable relief from the binding arbitration requirement, while subjecting all other Claims, including non-IP claims filed jointly with IP Claims, to arbitration.
AI-generated interpretation, not legal advice.
" PLEASE READ THIS SECTION CAREFULLY BECAUSE IT REQUIRES YOU AND FIREFLIES TO ARBITRATE CERTAIN DISPUTES AND LIMITS THE MANNER IN WHICH YOU AND FIREFLIES CAN SEEK RELIEF FROM EACH OTHER. ARBITRATION PRECLUDES YOU AND FIREFLIES FROM SUING IN COURT OR HAVING A JURY TRIAL. YOU AND FIREFLIES AGREE THAT ARBITRATION WILL BE SOLELY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ARBITRATION, CLASS ACTION, OR ANY OTHER KIND OF REPRESENTATIVE PROCEEDING. YOU AND FIREFLIES ARE EACH WAIVING THE RIGHT TO TRIAL BY A JURY. YOU AND FIREFLIES EACH ACKNOWLEDGE THE TERMS OF THIS SECTION ARE INTENDED TO REDUCE THE FINANCIAL BURDENS ASSOCIATED WITH RESOLVING DISPUTES AND ARE NOT INTENDED TO DELAY ADJUDICATION OF EITHER PARTY'S CLAIMS. FOLLOW THE INSTRUCTIONS BELOW, IN SECTION 20(J) , IF YOU WISH TO OPT OUT OF THE REQUIREMENT OF ARBITRATION ON AN INDIVIDUAL BASIS."
Requires arbitration of certain disputes on an individual basis, restricts the ability to sue in court or have a jury trial, and prohibits class arbitration or representative proceedings, constituting a mutual waiver of jury trial rights.
AI-generated interpretation, not legal advice.
Common questions about Fireflies.ai's policies
- Does Fireflies.ai train its AI models on your data?
- No training on your content by default — based on 7 verified findings from Fireflies.ai's published policy. Informational only, not legal advice.
- Who owns the content you create with Fireflies.ai?
- You own your outputs — based on 2 verified findings from Fireflies.ai's published policy. Informational only, not legal advice.
- Can you use Fireflies.ai's output commercially?
- Commercial use allowed — based on 7 verified findings from Fireflies.ai's published policy. Informational only, not legal advice.
Clause detail — protections, your obligations, and coverage
Every clause below is a verbatim quote from Fireflies.ai's own published policy, read in full and linked to its exact location. Protections and user obligations are reported separately from risk because they are different kinds of clause — an obligation on you is not a risk to your data. Informational only, not legal advice.
✅ Protections found
22 verified clausesClauses in Fireflies.ai's policies that work in your favour — commitments the platform made to you.
- Audit rights, DPA & residency
“Fireflies.ai is based in the United States, and we and our service providers process and store personal information on servers located in the United States and other countries. Whenever we make restricted international transfers of personal information, we tak…”
Obligates the company to implement appropriate safeguards such as contractual clauses for restricted international transfers of personal information, and grants users the right to request access to those safeguards, esta…
📍 Privacy Policy › “International Transfers”Jump to exact text → - Model trainingdoes-not-train
“We use the information we collect to provide, operate, and improve our Services, including to capture audio and visual recordings of meetings, generate transcripts and summaries, and enable other integrations you select. We do not use personal information for…”
Explicitly restricts Fireflies.ai from using personal information for AI model training, and imposes a contractual prohibition on vendors from using such information for their own model training; also lists permitted use…
📍 Privacy Policy › “Use of Information”Jump to exact text → - Privacy & data usesale/sharing of personal data
“You may opt out of activities that we engage in that constitute “sales,” “sharing,” or “targeted advertising” under the State Privacy Laws by: Cookies and Similar Technologies: Following the prompts behind the Your Privacy Choices link in the footer of our we…”
Describes the specific mechanisms and steps users must follow to exercise their opt-out right from sales, sharing, and targeted advertising, including browser-based and app-based opt-out methods and their limitations.
📍 Privacy Policy › “Opt Out of Sales, Sharing, and Targeted Advertising”Jump to exact text → - Privacy & data use
“You have the right to (1) access your personal data, including in a portable format, (2) request erasure of your personal data, and (3) request correction of inaccurate personal data. In addition, you may have the right to object to certain processing or reque…”
Grants European users rights of access, erasure, correction, objection, and restriction under GDPR, specifies the procedure for exercising these rights via email, and provides the right to lodge a complaint with a superv…
- Designated security contact: [email protected]
📍 Privacy Policy › “Data Subject Requests”Jump to exact text → - Privacy & data use
“When we process your personal data as described in this Privacy Policy, we do so in reliance on the following lawful bases: To perform our responsibilities under our contract with you (e.g., processing payments for and providing the products and services you…”
Under GDPR, 'legitimate interests' is a broad lawful basis that does not require user consent. The platform's enumeration of data analytics and product/service improvement under this basis means substantial processing ca…
📍 Privacy Policy › “Legal Basis for Processing”Jump to exact text → - Audit rights, DPA & residency
“In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Fireflies AI Corp commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs) and the UK I…”
Obligates Fireflies AI Corp to cooperate with EU, UK, and Swiss data protection authorities regarding unresolved complaints about human resources data handling under the Data Privacy Frameworks in the employment context,…
📍 Privacy Policy › “Dispute Resolution – Human Resources Data”Jump to exact text →
+ 16 more verified clauses of this kind on this platform, cited in full in the report.
📋 Rules you must follow
0 verified clausesWhat Fireflies.ai requires of YOU. These are your obligations, not risks to your data or IP, so they are cited here and excluded from this platform's risk rating.
No user-conduct rule has been verified in Fireflies.ai's published policies yet.
What the policies actually cover
9 topics- Product telemetry & usage tracking3 clauses
- Advertising & tracking2 protective7 clauses
- Sale or sharing of personal data1 protective2 clauses
- Sensitive data (biometric, location, health)1 clause
- Children's data1 protective1 clause
- Government & law-enforcement disclosure4 clauses
- Does not train on your content5 protective6 clauses
- Terms can change at any time1 clause
- Deletion rights & post-termination survival1 protective2 clauses
118 further verified clauses are cited on this page but not yet assigned a topic.
Cross-clause notes
Two verified clauses intersect on the same subject matter: the Terms of Service, Terms of Service › “(c) License Limitations and Data Use” addresses how long content is retained, and the Terms of Service, Terms of Service › “(d) Prohibited Conduct” addresses use of content in connection with model training or service improvement. Both clauses are in force at the same time — read them together.
The Privacy Policy, Privacy Policy › “Use of Information” describes a way to decline model training, and the Terms of Service, Terms of Service › “(a) Business User Status” states that terms differ by plan or tier. Whether the opt-out applies on every tier is determined by those clauses together — read both before relying on the opt-out.
Automated cross-reference against the published rubric — not legal advice.
Clause intelligence
Canonical clauses and stance patterns extracted from the same gate-verified citations shown on this page.
The clause allows indefinite, perpetual, or necessity-based retention.
“We store personal information associated with your account for as long as your account remains active. If you close your account, we will delete personal information related to your account within 30 days. We store other personal information for as long as necessary to carry out the purposes for which we originally collected it and for other business purposes explained in this Privacy Policy.”Open source citation
The clause allows indefinite, perpetual, or necessity-based retention.
“We store personal information associated with your account for as long as your account remains active. If you close your account, we will delete personal information related to your account within 30 days. We store other personal information for as long as necessary to carry out the purposes for which we originally collected it and for other business purposes explained in this Privacy Policy. We also impose a Zero...”Open source citation
The clause allows indefinite, perpetual, or necessity-based retention.
“The license granted above is perpetual and irrevocable , provided that if you delete your User Content from the Services, Fireflies will delete copies of such content within a reasonable timeframe, unless such content remains in another user's account and subject to our retention of copies for archival, backup, and legal compliance purposes. Notwithstanding the breadth of the license granted above, Fireflies:”Open source citation
The clause allows indefinite, perpetual, or necessity-based retention.
“The license granted above is perpetual and irrevocable , provided that if you delete your User Content from the Services, Fireflies will delete copies of such content within a reasonable timeframe, unless such content remains in another user's account and subject to our retention of copies for archival, backup, and legal compliance purposes. Notwithstanding the breadth of the license granted above, Fireflies:”Open source citation
The clause allows indefinite, perpetual, or necessity-based retention.
“The license granted above is perpetual and irrevocable , provided that if you delete your User Content from the Services, Fireflies will delete copies of such content within a reasonable timeframe, unless such content remains in another user's account and subject to our retention of copies for archival, backup, and legal compliance purposes. Notwithstanding the breadth of the license granted above, Fireflies:”Open source citation
Tier matrix
Plan-level conditions detected from citation-backed clauses. Empty tiers mean AIRIN has not captured decisive tier language yet.
| Tier | Surface | Verdict | Risk | Citations |
|---|---|---|---|---|
| All applicable tiers | data retention | conditional | MEDIUM | 3 |
| All applicable tiers | governing law disputes | conditional | MEDIUM | 43 |
| Team / Business | data retention | conditional | MEDIUM | 4 |
Policy evolution
Open full timelineBefore/after stance changes across captured policy versions. When no material delta exists yet, AIRIN shows the latest citation-backed stance events instead.
data sharing improved from high/sale or sell to medium/third party or vendor sharing.
“To the extent we collect sensitive personal information, we only process this data with your consent or to provide you with a requested product or service. We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you. As described in the Collection of Information section above, we collect personal information from various sources, including directly from you, automatically when you access or use our Services, and from third-party sources. We retain personal information as described above in the Data Retention section. We do not collect, use, or sell personal data for the purpose of training large language models.”Before citation
“Fireflies.ai is based in the United States, and we and our service providers process and store personal information on servers located in the United States and other countries. Whenever we make restricted international transfers of personal information, we take steps to ensure that your personal information receives an adequate level of protection (by putting in place appropriate safeguards, such as contractual clauses) or ensure that we can rely on an appropriate derogation under data protection laws. Where relevant, you may request access to any safeguard which we use to transfer your personal information outside of the European Economic Area, the United Kingdom, or Switzerland (although we may need to redact data transfer agreements for confidentiality reasons). For personal information about EEA, Swiss, and UK individuals, Fireflies.ai complies with the EU-U.S. and Swiss-U.S. Data Privacy Frameworks and the UK Extension to the EU-U.S. Data Privacy Framework (collectively, the “Frameworks”), each as set forth by the U.S. Department of Commerce. As described in our Frameworks certification, Fireflies.ai has certified that it adheres to the Frameworks Principles with regard to the processing of personal information received from the EEA, Switzerland, and the UK in reliance on the Frameworks. In accordance with the Frameworks, we remain responsible under the Onward Transfer Principle for personal information that we disclose to third parties for processing on our behalf.”After citation
model training worsened from low/no training claim to high/training permitted.
“(ii) will not use your User Content to train, retrain, fine-tune or otherwise improve any generative artificial intelligence models.”Before citation
“We store personal information associated with your account for as long as your account remains active. If you close your account, we will delete personal information related to your account within 30 days. We store other personal information for as long as necessary to carry out the purposes for which we originally collected it and for other business purposes explained in this Privacy Policy. We also impose a Zero Data Retention policy for meeting content, which includes audio, video, transcripts, and summaries of the meeting. This means that your meeting content is not: (1) stored by any third-party vendor after processing; (2) accessed by any third-party vendor once the service is completed; or (3) used for training internal or external AI models.”After citation
content license worsened from medium/broad license to high/sublicensable or transferable.
“The license granted above is perpetual and irrevocable , provided that if you delete your User Content from the Services, Fireflies will delete copies of such content within a reasonable timeframe, unless such content remains in another user's account and subject to our retention of copies for archival, backup, and legal compliance purposes. Notwithstanding the breadth of the license granted above, Fireflies:”Before citation
“Except for the license you grant below, as between you and Fireflies, you retain all rights in and to your User Content, excluding any portion of the Services included in your User Content. You grant Fireflies a nonexclusive, royalty-free, worldwide, fully paid, and sublicensable (through multiple tiers) license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly or otherwise perform and display, and exploit your User Content in all media formats and channels now known or later developed without compensation to you or any third party . You irrevocably waive any “moral rights” or other rights with respect to attribution of authorship or integrity of materials regarding User Content that you may have under any applicable law or under any legal theory.”After citation
legal burden changed from medium/indemnity to medium/liability limited.
“To the fullest extent permitted by applicable law, you will indemnify and hold harmless Fireflies and our officers, directors, agents, partners, and employees (individually and collectively, the “Fireflies Parties”) from and against any losses, liabilities, claims, demands, damages, expenses, or costs (including reasonable attorneys' fees) arising out of or related to:”Before citation
“Your use of our Services and any content or materials provided in or with our Services is at your sole risk . Except as otherwise provided in a writing by us and to the fullest extent permitted under applicable law, our Services, and any content or materials provided in or with our Services are provided “as is” and “as available” without warranties of any kind, either express or implied. Fireflies disclaims all warranties with respect to the foregoing, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. In addition, Fireflies does not represent or warrant that our Services or any content provided in or with our Services is accurate, complete, reliable, current, or error-free or that access to our Services or any content provided in or with our Services will be uninterrupted. While Fireflies attempts to make your use of our Services safe, we cannot and do not represent or warrant that our Services or any content provided in or with our Services or our servers are free of viruses or other harmful components, contents, or materials. You assume the entire risk as to the quality and performance of the Services and any content provided in or with our Services. All disclaimers of any kind (including in this section and elsewhere in these Terms) are made for the benefit of Fireflies and the other Fireflies Parties as well as their respective successors and assigns.”After citation
model training improved from high/training permitted to low/no training claim.
“(ii) will not use your User Content to train, retrain, fine-tune or otherwise improve any generative artificial intelligence models.”After citation
content license improved from high/sublicensable or transferable to medium/broad license.
“Except for the license you grant below, as between you and Fireflies, you retain all rights in and to your User Content, excluding any portion of the Services included in your User Content. You grant Fireflies a nonexclusive, royalty-free, worldwide, fully paid, and sublicensable (through multiple tiers) license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly or otherwise perform and display, and exploit your User Content in all media formats and channels now known or later developed without compensation to you or any third party . You irrevocably waive any “moral rights” or other rights with respect to attribution of authorship or integrity of materials regarding User Content that you may have under any applicable law or under any legal theory.”Before citation
“The license granted above is perpetual and irrevocable , provided that if you delete your User Content from the Services, Fireflies will delete copies of such content within a reasonable timeframe, unless such content remains in another user's account and subject to our retention of copies for archival, backup, and legal compliance purposes. Notwithstanding the breadth of the license granted above, Fireflies:”After citation
Latest stance: third party or vendor sharing on privacy data use
“Fireflies.ai is based in the United States, and we and our service providers process and store personal information on servers located in the United States and other countries. Whenever we make restricted international transfers of personal information, we take steps to ensure that your personal information receives an adequate level of protection (by putting in place appropriate safeguards, such as contractual clauses) or ensure that we can rely on an appropriate derogation under data protection laws. Where relevant, you may request access to any safeguard which we use to transfer your personal information outside of the European Economic Area, the United Kingdom, or Switzerland (although we may need to redact data transfer agreements for confidentiality reasons). For personal information about EEA, Swiss, and UK individuals, Fireflies.ai complies with the EU-U.S. and Swiss-U.S. Data Privacy Frameworks and the UK Extension to the EU-U.S. Data Privacy Framework (collectively, the “Frameworks”), each as set forth by the U.S. Department of Commerce. As described in our Frameworks certification, Fireflies.ai has certified that it adheres to the Frameworks Principles with regard to the processing of personal information received from the EEA, Switzerland, and the UK in reliance on the Frameworks. In accordance with the Frameworks, we remain responsible under the Onward Transfer Principle for personal information that we disclose to third parties for processing on our behalf.”Open timeline citation
Latest stance: no training claim on training use
“We use the information we collect to provide, operate, and improve our Services, including to capture audio and visual recordings of meetings, generate transcripts and summaries, and enable other integrations you select. We do not use personal information for AI model training and we contractually prohibit our vendors from using this information for their own model training. We also use the information we collect to: Administer your use of the Services and any accounts you may have with us; Develop new products and Services; Personalize your experience with us; Send you technical notices, security alerts, support messages, and other transactional or relationship messages; Send you marketing communications (see the Your Choices section below for information about how to opt out of these communications at any time); Monitor and analyze trends, usage, and activities in connection with our products and Services; Target advertisements to you on third-party platforms and websites (for more information and to opt out, see the Targeted Advertising and Analytics section below); Facilitate promotions, contests, and sweepstakes and process and deliver entries and rewards; Detect, investigate, respond to, prosecute, and help protect against security incidents and other malicious, deceptive, fraudulent, or illegal activity, and help protect the rights and property of Fireflies.ai and others;”Open timeline citation
Latest stance: third party or vendor sharing on training use
“We use the information we collect to provide, operate, and improve our Services, including to capture audio and visual recordings of meetings, generate transcripts and summaries, and enable other integrations you select. We do not use personal information for AI model training and we contractually prohibit our vendors from using this information for their own model training. We also use the information we collect to: Administer your use of the Services and any accounts you may have with us; Develop new products and Services; Personalize your experience with us; Send you technical notices, security alerts, support messages, and other transactional or relationship messages; Send you marketing communications (see the Your Choices section below for information about how to opt out of these communications at any time); Monitor and analyze trends, usage, and activities in connection with our products and Services; Target advertisements to you on third-party platforms and websites (for more information and to opt out, see the Targeted Advertising and Analytics section below); Facilitate promotions, contests, and sweepstakes and process and deliver entries and rewards; Detect, investigate, respond to, prosecute, and help protect against security incidents and other malicious, deceptive, fraudulent, or illegal activity, and help protect the rights and property of Fireflies.ai and others;”Open timeline citation
Latest stance: third party or vendor sharing on privacy data use
“We disclose certain categories of personal information to show you targeted ads on third-party properties and expand the reach and effectiveness of our own marketing campaigns. These disclosures may be considered “sales,” “sharing,” or use of personal information for “targeted advertising” under State Privacy Laws, and the table below covers the categories of personal information we disclose for these purposes and the categories of third parties that receive it.”Open timeline citation
Capture recency
- Terms of Service:Last captured 2026-08-21· verified 2026-08-21
- Privacy Policy:Last captured 2026-08-28· verified 2026-08-28
Dates state when our pipeline captured and verified each document — not when the vendor last changed it. Documents are re-scanned on a recurring cadence; a document verified once says so until a re-scan confirms it again.
↑ 232 more findings this quarter vs last (347 vs 115). First scan: June 2026.
Compare and stack are saved in your browser. Open compare · View your stack. A correction triggers an automated re-read of Fireflies.ai's policies — no human edits the data.
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Every finding above is a verbatim quote from Fireflies.ai's own published policy, captured to an immutable snapshot and read in full through a two-gate verification pipeline. Confidence labels and any analysis are AI-generated and informational only — not legal advice.
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