Fathom
Graded against 804 verified platforms, from its own policy text. Automated assessment against a published rubric — not legal advice.
“Based on how you configure your account settings, we may use and create de-identified data generated from Meeting Content Information to improve our Services by training, improving, and customizing our in-house artificial intelligence models. You can opt out from this use of your data in your account settings. We do not authorize third parties (e.g.,…”
Watch: Data retention
Start here. These are the highest-risk verified clauses AIRIN found in the platform's own policy text.
The 'commercially reasonable efforts' qualifier weakens the deletion commitment. Pseudonymization (rather than full deletion) under legal holds still means data persists in identifiable-adjacent form. Business account users are entirely excluded from self-service deletion rights.
Explicit disclaimer of liability for data loss (including user content) and device/system damage places the entire risk of service use on the user.
Caps Fathom's liability by excluding indirect, incidental, special, consequential, and punitive damages to the fullest extent permitted by law, regardless of the legal theory or prior notice of potential damage, directly limiting Fathom's financial exposure for service-related claims.
Scores derived from 39 enriched findings — same verbatim citations as below. AI-generated, not legal advice.
- Fathom's training terms are conditional — check the tier, opt-out, and enterprise exceptions before relying on protection.
- Output ownership has conditions — review the commercial use and license carve-outs before building on these outputs.
- Data handling is conditional — 3 privacy or retention clauses warrant review before using Fathom at scale.
Derived from AI-enriched analysis of the verified findings below — informational only, not legal advice.
How to read this page: Overall risk rates what Fathom's own policy terms mean for your prompts, outputs, and data. The benchmark bands below grade those same verified terms relative to peers — a platform in a risky-by-default category can rate HIGH risk and still grade STRONG against its peer set. Both trace to the cited findings.
Policy benchmark
rubric v1.0 — how this is scoredBased on 116 verified, verbatim-cited findings below — read the citations.
Based on 150 verified, verbatim-cited findings below — read the citations.
Automated assessment against a published rubric — not legal advice.
Fully verified — complete core corpus captured and read in full.
- Privacy PolicyVerified - read in full - 43 citationsstaticLast captured 2026-08-21
- Terms of ServiceVerified - read in full - 34 citationsstaticLast captured 2026-08-28
Only citation-backed plan differences are shown here; absent cells mean AIRIN has not verified a tier-specific claim.
This segment defines the types of User Content users may generate through the Service and grants Fathom a limited license to use, reproduce, and format User Content only as necessary to provide the Service, restricting Fathom's use of user content while enabling service delivery.
" Your Content. You may be able to record or transmit content using the Service, including content that is accessible by or visible to third parties, such as other users of the Service. This may include messages, images, text, audio content ..."
This segment defines ownership of User Content: individual account users retain copyright and proprietary rights in their personal account content, while content in a Team Account belongs to the employing company, and access/sharing is governed by administrator settings — establishing a tiered content ownership framework.
" Your Ownership of Your Content. Except as provided in these Terms, if you sign up for a personal individual account, you retain any copyright and other proprietary rights that you may have in your User Content in your personal individual a..."
This segment defines 'Confidential Information' as non-public, proprietary business content including business plans, technical information, product designs, and recordings created using the Service, and imposes an obligation on Fathom to use commercially reasonable efforts to prevent unauthorized use or disclosure through technical, administrative, and organizational security measures.
"Any User Content that is non-public and proprietary to your business, including your business and marketing plans, technology and technical information, product plans and designs, and business processes, and any recordings or other embodime..."
This segment restricts users from making the Service or AI-generated content available outside their Team Account, renting, leasing, sublicensing, selling, or transferring rights, and from attempting or assisting in any prohibited acts, limiting the commercial exploitation of the Service.
" Service by any means whatsoever; make the Service or content generated by Service available to anyone other than the members of your Team Account or use it for benefit of any other customer; rent, lease, sublicense, sell or otherwise tra..."
Describes the procedure by which Fathom collects profile information through third-party login (Google, Microsoft, SSO) and calendar/conferencing integrations, and identifies the types of personal data collected (name, email, job title) when users sign up for notifications or contact Fathom.
" Profile Information. You provide us with Registration Information when you connect to our Services using third-party login options such as Google, Microsoft, or a single sign-on (“SSO”). At account registration, our Services will link to y..."
Imposes an obligation on the user to read and agree to the Privacy Policy and Terms of Service as a condition of accessing Services, and establishes Fathom's accountability as the responsible entity for personal information processing.
" Please read this Privacy Policy carefully so that you understand your rights in relation to your personal information, and how we will collect, use and process your personal information. If you do not agree with this Privacy Policy, our Te..."
Grants users the right to withdraw consent to processing at any time and free of charge with prospective effect, while clarifying that prior lawful processing is unaffected, and imposes identity verification as a procedural prerequisite before rights are exercised, with Fathom reserving the right to refuse on valid legal grounds.
"You may withdraw any consent you previously provided to us regarding the processing of your personal information, at any time, and free of charge. We will apply your preferences going forward and this will not affect the lawfulness of the p..."
This segment grants users a limited, non-exclusive, non-transferable, non-sublicensable, revocable license for personal or internal business use of the Service and application, and imposes age eligibility requirements including representations and warranties from the user, establishing the scope of permitted use.
" Rights. Subject to your compliance with these Terms, we grant you, solely for your personal or internal business use, a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to: (a) (if applicable) install and use ..."
Clause A states that a customer's privacy policy will apply to the processing of user information in certain circumstances, while Clause B generally asserts that *this* Privacy Policy defines user rights and how the platform processes personal information, creating confusion about which policy is authoritative.
"Where we have an arrangement in place with a customer who is encouraging you to use our Service (for example, your employer or another business or organization), we in some circumstances obtain and process your personal information on behalf of and at the instructions of such a customer. Their privacy policies will apply to the processing of your information and we encourage you to read their privacy policies."
" Please read this Privacy Policy carefully so that you understand your rights in relation to your personal information, and how we will collect, use and process your personal information. If you do not agree with this Privacy Policy, our Terms of Service or any part thereof, you should not access or use any part of our Services, or otherwise provide us with your personal information. If you change your mind in the future, you must stop using our Services and you may exercise your rights in relation to your personal information as set out in this Privacy Policy. Fathom is the entity responsible for the processing of your personal information, and for the purpose of the European Union’s General Data Protection Regulation, is the data controller in respect of the processing of your personal information. Where we have an arrangement in place with a customer who is encouraging you to use our Services (for example, your employer or another business or organization), we in some circumstances obtain and process your personal information on behalf of and at the instructions of such a customer. Such customers will be considered as the data controllers under the European Union’s General Data Protection Regulation and we will be considered as the data processors. Their privacy policies will apply to the processing of your information and we encourage you to read their privacy policies."
Across documentsClause A states that a customer's privacy policy will apply to the processing of user information in certain circumstances, while Clause B generally asserts that *this* Privacy Policy defines user rights and how the platform processes personal information, creating confusion about which policy is authoritative.
"Where we have an arrangement in place with a customer who is encouraging you to use our Service (for example, your employer or another business or organization), we in some circumstances obtain and process your personal information on behalf of and at the instructions of such a customer. Their privacy policies will apply to the processing of your information and we encourage you to read their privacy policies."
" Please read this Privacy Policy carefully so that you understand your rights in relation to your personal information, and how we will collect, use and process your personal information. If you do not agree with this Privacy Policy, our Terms of Service or any part thereof, you should not access or use any part of our Services, or otherwise provide us with your personal information. If you change your mind in the future, you must stop using our Services and you may exercise your rights in relation to your personal information as set out in this Privacy Policy. Fathom is the entity responsible for the processing of your personal information, and for the purpose of the European Union’s General Data Protection Regulation, is the data controller in respect of the processing of your personal information. Where we have an arrangement in place with a customer who is encouraging you to use our Services (for example, your employer or another business or organization), we in some circumstances obtain and process your personal information on behalf of and at the instructions of such a customer. Such customers will be considered as the data controllers under the European Union’s General Data Protection Regulation and we will be considered as the data processors. Their privacy policies will apply to the processing of your information and we encourage you to read their privacy policies."
Across documents
Evidence appendix
Showing priority citations first. The full appendix is available for audit trails; not every citation is a severe risk.
"Based on how you configure your account settings, we may use and create de-identified data generated from Meeting Content Information to improve our Services by training, improving, and customizing our in-house artificial intelligence models. You can opt out from this use of your data in your account settings. We do not authorize third parties (e.g., OpenAI, Anthropic, Google, etc) to use your personal information or Meeting Content Information to train their artificial intelligence models;"
An opt-out default for using personal/meeting content to train proprietary AI models places the burden on users to discover and exercise the setting. Under GDPR, this may require a legitimate-interest assessment or explicit consent depending on the sensitivity of Meeting Content Information processed. The carve-out for third-party AI trainers is a notable mitigating factor.
AI-generated interpretation, not legal advice.
"You can opt out from this use of your data in your account settings. We do not authorize third parties (e.g., OpenAI, Anthropic, Google, etc) to use your personal information or Meeting Content Information to train their artificial intelligence models; For compliance purposes, including enforcing our Terms of Service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency; and For other purposes for which we provide specific notice at the time the information is collected. If you are in the European Economic Area or the UK, we only process your personal information when we have a valid lawful basis. Consent . We may use your personal information when you have given your consent to do so. Contractual necessity . We may use your personal information to perform our end of our contracts with you. For example, to provide you with the Services. Legal obligation . We may use your personal information when we are legally required to. For example, to comply with tax and accounting obligations, or to comply with a court order. Legitimate interest . We may use your personal information when we, or a third party, have a legitimate interest in doing so. For example, we have a legitimate interest in understanding usage and improving the Services. We only rely on our or a third party’s legitimate interests to process personal information when these interests are not overridden by your rights and interests."
Explicitly restricts third-party AI providers (OpenAI, Anthropic, Google, etc.) from using personal information or Meeting Content Information to train their AI models, and grants users the right to opt out of certain data uses via account settings; also covers compliance-related use and jurisdiction-specific legal bases.
AI-generated interpretation, not legal advice.
"If we receive an account deletion request, we will use commercially reasonable efforts to delete your recordings and personal information within 30 days of your account deletion request, although we cannot guarantee that deletion will always occur within this timeframe. However, if we are legally required to retain that information under applicable laws, we will retain your personal information, subject to the “Data Retention” Section above, but we will take measures to pseudonymize it."
The 'commercially reasonable efforts' qualifier weakens the deletion commitment. Pseudonymization (rather than full deletion) under legal holds still means data persists in identifiable-adjacent form. Business account users are entirely excluded from self-service deletion rights.
AI-generated interpretation, not legal advice.
"We encourage you to check our website periodically for current pricing information. We may change the fees for any feature of the Service, including new or additional fees or charges, we will give you advance notice of changes before they apply in the next billing cycle. We may make promotional offers with different features and different pricing to any of our customers. These promotional offers, unless made to you, will not apply to your offer or these Terms. We reserve the right to suspend your Service if you fail to pay your fees when they are due."
This segment notifies users of Fathom's right to change fees with advance notice before the next billing cycle, describes promotional offer discretion, states promotional pricing not made to a user does not apply to their account, and reserves Fathom's right to suspend Service for non-payment — establishing fee change procedures and enforcement rights.
AI-generated interpretation, not legal advice.
" We will post any adjustments to the Privacy Policy on this page, and the revised version will be effective when it is posted. If we materially change the ways in which we use or disclose personal information previously collected from you through the Services, we may notify you through the Services, by email, or other communication. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes."
Establishes the procedure for updating the Privacy Policy by posting changes on the page with the revised version effective upon posting, commits to notifying users of material changes through the Services, email, or other communication, and deems continued use of the Services after changes as acceptance of those changes, creating a binding mechanism for policy amendment.
AI-generated interpretation, not legal advice.
" You can delete your Fathom account at any time from your account settings. If you no longer use our Services, your account and the personal information in it will remain unless you actively delete the account from your account settings. If we receive an account deletion request, we will use commercially reasonable efforts to delete your recordings and personal information within 30 days of your account deletion request, although we cannot guarantee that deletion will always occur within this timeframe. However, if we are legally required to retain that information under applicable laws, we will retain your personal information, subject to the “Data Retention” Section above, but we will take measures to pseudonymize it. If you deauthorize Fathom through your Google or Outlook account settings, your Fathom account will be disabled until you reconnect either an Outlook Calendar or Google Calendar account. As noted above, linking an Outlook Calendar or a Google Calendar account is core to our Services and without a linked Outlook Calendar or a Google Calendar, you will not be able to successfully use our Services. Please note that, if you use our Services through a business account of one of our customers, for example your employer or another business or organization, their privacy policies will apply to the processing and deletion of your information. We will not be able to delete the personal information on the business account on your request. If you have questions about your privacy on the Services or this Privacy Policy, please contact us at privacy@fathom.video ."
Grants users the right to delete their Fathom account at any time, while noting that inactive accounts persist until actively deleted, and establishes Fathom's obligation to process deletion requests with commercially reasonable efforts within 30 days subject to legal retention exceptions.
AI-generated interpretation, not legal advice.
"You can opt out from this use of your data in your account settings. We do not authorize third parties (e.g., OpenAI, Anthropic, Google, etc) to use your personal information or Meeting Content Information to train their artificial intelligence models; For compliance purposes, including enforcing our Terms of Service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency; and For other purposes for which we provide specific notice at the time the information is collected. If you are in the European Economic Area or the UK, we only process your personal information when we have a valid lawful basis. Consent . We may use your personal information when you have given your consent to do so. Contractual necessity . We may use your personal information to perform our end of our contracts with you. For example, to provide you with the Services. Legal obligation . We may use your personal information when we are legally required to. For example, to comply with tax and accounting obligations, or to comply with a court order. Legitimate interest . We may use your personal information when we, or a third party, have a legitimate interest in doing so. For example, we have a legitimate interest in understanding usage and improving the Services. We only rely on our or a third party’s legitimate interests to process personal information when these interests are not overridden by your rights and interests."
Prohibits third parties from using personal information or Meeting Content Information to train their artificial intelligence models, identifies this as user-protective; also notes users can opt out of certain data use in account settings, references compliance and legal enforcement purposes, and mentions additional context-specific notice for other uses — the core operative provision prohibits third-party AI training use, which is user-favorable.
AI-generated interpretation, not legal advice.
"NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE SERVICE OR FATHOM ENTITIES OR ANY MATERIALS OR CONTENT AVAILABLE THROUGH THE SERVICE WILL CREATE ANY WARRANTY REGARDING ANY OF THE FATHOM ENTITIES OR THE SERVICE THAT IS NOT EXPRESSLY STATED IN THESE TERMS. WE ARE NOT RESPONSIBLE FOR ANY DAMAGE THAT MAY RESULT FROM THE SERVICE AND YOUR DEALING WITH ANY OTHER USER OF THE SERVICE. YOU UNDERSTAND AND AGREE THAT YOU USE THE SERVICE AT YOUR OWN DISCRETION AND RISK, AND THAT WE ARE NOT RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY (INCLUDING YOUR COMPUTER SYSTEM OR MOBILE DEVICE USED IN CONNECTION WITH THE SERVICE) OR ANY LOSS OF DATA, INCLUDING USER CONTENT."
Explicit disclaimer of liability for data loss (including user content) and device/system damage places the entire risk of service use on the user.
AI-generated interpretation, not legal advice.
" TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE FATHOM ENTITIES BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, OR ANY OTHER INTANGIBLE LOSS) ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE SERVICE OR ANY MATERIALS OR CONTENT ON THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT ANY FATHOM ENTITY HAS BEEN INFORMED OF THE POSSIBILITY OF DAMAGE. TO THE FULLEST EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF THE FATHOM ENTITIES TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR ANY INABILITY TO USE ANY PORTION OF THE SERVICE OR OTHERWISE UNDER THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, IS LIMITED TO THE GREATER OF (I) US$100 AND (II) THE AMOUNT PAID BY YOU OR PAYABLE BY YOU UNDER THESE TERMS DURING THE 12-MONTH PERIOD PRIOR TO THE DATE THE CLAIM AROSE. EACH PROVISION OF THESE TERMS THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS INTENDED TO AND DOES ALLOCATE THE RISKS BETWEEN THE PARTIES UNDER THESE TERMS. THIS ALLOCATION IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES. EACH OF THESE PROVISIONS IS SEVERABLE AND INDEPENDENT OF ALL OTHER PROVISIONS OF THESE TERMS. THE LIMITATIONS IN THIS SECTION 14 WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE."
Caps Fathom's liability by excluding indirect, incidental, special, consequential, and punitive damages to the fullest extent permitted by law, regardless of the legal theory or prior notice of potential damage, directly limiting Fathom's financial exposure for service-related claims.
AI-generated interpretation, not legal advice.
"TO THE FULLEST EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF THE FATHOM ENTITIES TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR ANY INABILITY TO USE ANY PORTION OF THE SERVICE OR OTHERWISE UNDER THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, IS LIMITED TO THE GREATER OF (I) US$100 AND (II) THE AMOUNT PAID BY YOU OR PAYABLE BY YOU UNDER THESE TERMS DURING THE 12-MONTH PERIOD PRIOR TO THE DATE THE CLAIM AROSE."
The $100 floor is notably low for free-tier users who pay nothing. Even paid users face a cap at 12 months of fees, which may be disproportionate to actual losses from service failures.
AI-generated interpretation, not legal advice.
"TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE FATHOM ENTITIES BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, OR ANY OTHER INTANGIBLE LOSS) ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE SERVICE OR ANY MATERIALS OR CONTENT ON THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT ANY FATHOM ENTITY HAS BEEN INFORMED OF THE POSSIBILITY OF DAMAGE."
Broad consequential damages exclusion means users cannot recover for lost business, lost profits, or reputational harm even if caused by Fathom's negligence.
AI-generated interpretation, not legal advice.
"THE SERVICE AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE SERVICE ARE PROVIDED “AS IS” AND ON AN “AS AVAILABLE” BASIS. WE DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING: (A) ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, OR NON-INFRINGEMENT; AND (B) ANY WARRANTY ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE. WE DO NOT WARRANT THAT THE SERVICE OR ANY PORTION OF THE SERVICE, OR ANY MATERIALS OR CONTENT OFFERED THROUGH THE SERVICE, WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS, VIRUSES, OR OTHER HARMFUL COMPONENTS, AND WE DO NOT WARRANT THAT ANY OF THOSE ISSUES WILL BE CORRECTED."
Comprehensive warranty disclaimer eliminates virtually all implied and express warranties, leaving the user with no contractual recourse for service quality issues.
AI-generated interpretation, not legal advice.
"To the fullest extent permitted by law, you are responsible for your use of the Service, and you will defend and indemnify Fathom, its affiliates, and their respective shareholders, directors, managers, members, officers, employees, consultants, and agents (together, the “Fathom Entities”) from and against every claim brought by a third party, and any related liability, damage, loss, and expense, including attorneys’ fees and costs, arising out of or connected with: (a) your unauthorized use of, or misuse of, the Service; (b) your violation of these Terms or any applicable law or regulation; (c) your violation of any third-party right, including any intellectual property right or publicity, confidentiality, other property, or privacy right; (d) gross negligence or willful misconduct; or (e) any dispute or issue between you and a third party. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (without limiting your indemnification obligations with respect to that matter), and in that case, you agree to cooperate with our defense of those claims; provided that if you have a Team Account, you as the organization shall have the right to control the defense of those claims. You will not settle any claim without our written consent, such consent not to be unreasonably withheld."
The indemnity clause is expansive: it covers every third-party claim 'arising out of or connected with' a broad list of user actions, including any dispute between the user and a third party (clause (e)), which is extremely broad and could sweep in disputes having only tangential connection to platform use. The platform's right to take over defense without releasing the user from indemnity obligations is particularly aggressive. The settlement consent requirement further limits user autonomy.
AI-generated interpretation, not legal advice.
"If you do not wish to receive such ads, please visit their opt-out pages to learn about how you may opt out of receiving web-based ads from member companies. You can access any settings offered by your mobile operating system to limit ad tracking, or you can install the AppChoices mobile app to learn more about how you may opt out of ads in mobile apps. Information received by these parties includes Device Information. For the avoidance of doubt, information received by these third parties does not include your Meeting Content Information, Registration Information, or your Fathom account information. As Required By Law and Similar Disclosures. We may access, preserve, and disclose your personal information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order, subpoena or other legal process; (b) respond to your requests; (c) detect and investigate security incidents and potentially illegal or prohibited activities; or (d) protect your, our, or others’ rights, property, or safety. For the avoidance of doubt, the disclosure of your information may occur if you post any objectionable content on or through the Services. Merger, Sale, or Other Asset Transfers. We may transfer your personal information to advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our assets or stock. "
Restricts third-party ad networks and analytics providers from receiving Meeting Content Information, Registration Information, or Fathom account information, limiting their data receipt to Device Information only, and describes opt-out mechanisms for ad tracking.
AI-generated interpretation, not legal advice.
"We may provide tools through the Service that enable you to export information (such as User Content) to third-party services, including through features that allow you to link to an account on the third-party service, such as through your CRM systems. By using one of these tools, you agree that we may transfer that information to the applicable third-party service. Third-party services are not under our control, and, to the fullest extent permitted by law, we are not responsible for any third-party service’s use of your exported information."
The clause operates as a blanket consent to data transfer upon use of integration tools. The platform's liability exclusion for third-party use is broad ('fullest extent permitted by law'). Users bear all risk for any misuse, breach, or unauthorized processing by third-party integrations they enable.
AI-generated interpretation, not legal advice.
"Any User Content that is non-public and proprietary to your business, including your business and marketing plans, technology and technical information, product plans and designs, and business processes, and any recordings or other embodiments of that information created using the Service is your “Confidential Information”. We will use commercially reasonable efforts to prevent any unauthorized use or disclosure of your or Customer’s Confidential Information, including by implementing technical, administrative, and organizational security measures to ensure the security, integrity and confidentiality of your or Customer’s Confidential Information, and to notify you if we become aware of any unauthorized access or use of your Confidential Information. Training AI. We do not authorize third parties to use your personal information or User Content to train their artificial intelligence models. We may use and create de-identified data generated from your User Content to train, customize or improve our in-house artificial intelligence models in order to improve our Service. You can opt out of the use of your de-identified data in this manner within your Fathom account settings. Your Warranties. By providing User Content via the Service, you represent and warrant to us that: you own your User Content, or have the necessary licenses, rights, and consents to grant the licenses to your User Content under these Terms; your User Content, and the use of your User Content in accordance with these Terms, does not and will not: (i) infringe, violate, or misappropriate any third-party right, including any copyright, trademark, patent, trade secret, moral right, or any other intellectual property or proprietary right; (ii) slander, defame, libel, or invade the right of privacy,"
This segment defines 'Confidential Information' as non-public, proprietary business content including business plans, technical information, product designs, and recordings created using the Service, and imposes an obligation on Fathom to use commercially reasonable efforts to prevent unauthorized use or disclosure through technical, administrative, and organizational security measures.
AI-generated interpretation, not legal advice.
" Employment and Recruitment If you send us an application to be considered for an advertised position (or unsolicited), this information may be used to assess your application or suitability for employment with us. This information may be disclosed to our related bodies corporate and service providers for purposes such as aptitude and psychological testing or other human resources management activities. As part of the application process, you may be asked for your consent to the use and disclosure of certain personal information about pre-employment testing. We may also ask you to consent to the disclosure of your personal information to those people who you nominated to provide references. A refusal to provide any of this information, or to consent to its proposed disclosure, may affect the success of the application. This policy does not apply to our handling of information about our employees. Our handling of employee records is exempt from the Australian Privacy Principles under the Privacy Act 1988 (Cth) (the "Australian Privacy Act") if the act or practice is directly related to: either a current or former employment relationship between us and the individual; and an employee record held by us relating to the individual. For information about our practices relating to employee records, please contact us at privacy@fathom.video ."
Establishes Fathom's obligations regarding employment-related personal information in Australia, permitting use of application data for assessment purposes and disclosure to related bodies corporate and service providers for HR activities including aptitude testing, and requiring consent for certain pre-employment data uses, creating both data processing permissions and consent obligations.
AI-generated interpretation, not legal advice.
" Profile Information. You provide us with Registration Information when you connect to our Services using third-party login options such as Google, Microsoft, or a single sign-on (“SSO”). At account registration, our Services will link to your Google Calendar or Outlook Calendar. You may also elect to connect your Fathom account to your Zoom account or other compatible third-party conferencing applications. If you sign up for notifications or updates, or participate in our surveys, we may ask you for your name, email address, and job title or role. Communications. If you contact us directly, we may receive additional personal information about you. For example, when you contact our Customer Support Team, we will receive your name, email address, the contents of a message or attachments that you may send to us, and other information you choose to provide. If you subscribe to our newsletter, then we will collect certain information from you, such as your email address. When we send you emails, we may track whether you open them to learn how to deliver a better customer experience and improve our Services. You may opt-out or unsubscribe from these emails at any time by clicking the “Unsubscribe” link in the email. Meeting Recordings. If you use our Services to record or transcribe your meetings, we will receive the personal information contained in the content of those meetings. If you use our Services to tag, take notes on, or rate your meetings, we will similarly receive the personal information contained in the content and timestamps of those actions."Permalink to this finding →
Describes the procedure by which Fathom collects profile information through third-party login (Google, Microsoft, SSO) and calendar/conferencing integrations, and identifies the types of personal data collected (name, email, job title) when users sign up for notifications or contact Fathom.
AI-generated interpretation, not legal advice.
Common questions about Fathom's policies
- Does Fathom train its AI models on your data?
- Training possible — conditions or opt-outs apply — based on 3 verified findings from Fathom's published policy. Informational only, not legal advice.
- Can you use Fathom's output commercially?
- Commercial use allowed — based on 1 verified finding from Fathom's published policy. Informational only, not legal advice.
Clause detail — protections, your obligations, and coverage
Every clause below is a verbatim quote from Fathom's own published policy, read in full and linked to its exact location. Protections and user obligations are reported separately from risk because they are different kinds of clause — an obligation on you is not a risk to your data. Informational only, not legal advice.
✅ Protections found
23 verified clausesClauses in Fathom's policies that work in your favour — commitments the platform made to you.
- Indemnity & liabilityindemnity direction
“To the fullest extent permitted by law, you are responsible for your use of the Service, and you will defend and indemnify Fathom, its affiliates, and their respective shareholders, directors, managers, members, officers, employees, consultants, and agents (to…”
Imposes a broad indemnification obligation on the user to defend and hold harmless Fathom and its affiliates against third-party claims arising from unauthorized use, misuse, or violation of the Terms, including liabilit…
📍 § 12 (COVERAGE IN CERTAIN SITUATIONS)Jump to exact text → - Privacy & data usebreach notification promises
“A notifiable data breach scheme is currently in place in Australia. We are committed to adhering to this scheme as an important step in preventing and managing serious privacy breaches. A "data breach" means unauthorised access to, or disclosure, alteration, l…”
Defines 'data breach' and 'eligible data breach' under the Australian Privacy Act, commits Fathom to adhere to the notifiable data breach scheme, and establishes obligations to prevent and manage serious privacy breaches…
- Breach notice window: as soon as practicable
- Designated security contact: Office of the Australian Information Commissioner
📍 Privacy Policy › “Notifiable Data Breaches”Jump to exact text → - Audit rights, DPA & residency
“Throughout these Terms the use of the word “including” means “including but not limited to.” If any part of these Terms is held to be invalid or unenforceable, the unenforceable part will be given effect to the greatest extent possible, and the remaining parts…”
Defines the term 'including' as used in the Terms, addresses severability, and explicitly incorporates the Fathom Privacy Policy by reference into the Terms, making its data collection, use, storage, and disclosure provi…
📍 § 16 (OTHER IMPORTANT BITS TO KNOW)Jump to exact text → - Privacy & data usesale/sharing of personal data
“Alternatively, you may also authorize an agent to exercise your rights on your behalf (“Authorized Agent”). To do this, you must provide your Authorized Agent with written permission to exercise your rights on your behalf, and we may request a copy of this wri…”
Establishes the procedure by which users may authorize an agent to exercise privacy rights on their behalf, requiring written permission and allowing Fathom to request a copy of that permission, and commits Fathom to res…
📍 Privacy Policy › “Your Rights and Choices”Jump to exact text → - Audit rights, DPA & residency
“Fathom complies with the EU-U.S. Data Privacy Framework (the “EU-U.S. DPF”), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (“Swiss-U.S. DPF”) as set forth by the U.S. Department of Commerce. Fathom has certified to the U.S. Dep…”
Establishes Fathom's legal obligation to comply with the EU-U.S. DPF, UK Extension to the EU-U.S. DPF, and Swiss-U.S. DPF Principles by certifying adherence to the U.S. Department of Commerce, creating binding commitment…
📍 Privacy Policy › “Compliance with Data Privacy Frameworks”Jump to exact text → - Privacy & data usesale/sharing of personal data
“Marketing Communications. You can unsubscribe from our promotional emails via the link provided in the emails. Even if you opt out of receiving promotional messages from us, you will continue to receive administrative messages from us. Do Not Track. There is…”
Grants users the right to unsubscribe from promotional emails, confirms continued receipt of administrative messages, states Fathom's position on Do Not Track signals (non-response), confirms compliance with Global Priva…
📍 Privacy Policy › “Your Rights and Choices”Jump to exact text →
+ 17 more verified clauses of this kind on this platform, cited in full in the report.
📋 Rules you must follow
3 verified clausesWhat Fathom requires of YOU. These are your obligations, not risks to your data or IP, so they are cited here and excluded from this platform's risk rating.
- Moderation & enforcementconduct restrictions
“third-party intellectual property right; interfere with the operation of the Service or any user’s enjoyment of the Service, including by: (i) uploading or otherwise disseminating any virus, adware, spyware, worm, or other malicious code; (ii) making any unso…”
This segment restricts users from infringing third-party intellectual property rights, interfering with Service operation, uploading malicious code, making unsolicited offers, collecting personal information without cons…
📍 § 2 (HERE’S WHAT YOU CAN AND CAN’T DO)Jump to exact text → - Commercial useconduct restrictions
“Service by any means whatsoever; make the Service or content generated by Service available to anyone other than the members of your Team Account or use it for benefit of any other customer; rent, lease, sublicense, sell or otherwise transfer your rights und…”
This segment restricts users from making the Service or AI-generated content available outside their Team Account, renting, leasing, sublicensing, selling, or transferring rights, and from attempting or assisting in any…
📍 § 2 (HERE’S WHAT YOU CAN AND CAN’T DO)Jump to exact text → - Moderation & enforcement
“publicity or other property rights of any person; or (iii) cause us to violate any law or regulation; and your User Content is not objectionable, profane, indecent, pornographic, harassing, threatening, embarrassing, hateful, or otherwise inappropriate.”
This segment restricts users from submitting User Content that violates publicity or property rights, causes Fathom to violate law, or is objectionable, profane, pornographic, harassing, or otherwise inappropriate — esta…
📍 § 4 (YOUR CONTENT)Jump to exact text →
What the policies actually cover
16 topics- Product telemetry & usage tracking2 clauses
- Advertising & tracking3 clauses
- Sale or sharing of personal data4 protective4 clauses
- Sensitive data (biometric, location, health)2 clauses
- Children's data1 protective1 clause
- Government & law-enforcement disclosure2 clauses
- Data shared with other AI providers1 protective1 clause
- Trains by default, opt-out available2 clauses
- Arbitration & class-action waiver2 protective3 clauses
- Damages & liability cap7 clauses
- Indemnity direction2 protective4 clauses
- Terms can change at any time2 protective4 clauses
- Deletion rights & post-termination survival1 protective5 clauses
- Auto-renewal & cancel window1 clause
- Breach-notification promises1 protective3 clauses
- Conduct restrictions2 obligations2 clauses
31 further verified clauses are cited on this page but not yet assigned a topic.
Cross-clause notes
Two verified clauses intersect on the same subject matter: the Privacy Policy, Privacy Policy › “Delete your Account or Pose a Question” addresses how long content is retained, and the Terms of Service, § 4 (YOUR CONTENT) addresses use of content in connection with model training or service improvement. Both clauses are in force at the same time — read them together.
Verified retention clauses point in different directions: the Privacy Policy, Privacy Policy › “Data Retention” describes broad or open-ended retention, while the Privacy Policy, Privacy Policy › “Delete your Account or Pose a Question” describes deletion or erasure. Which clause controls in a given situation is not resolved by the documents' text alone — this is surfaced as an ambiguity, treated as Caution.
Automated cross-reference against the published rubric — not legal advice.
Clause intelligence
Canonical clauses and stance patterns extracted from the same gate-verified citations shown on this page.
The clause allows indefinite, perpetual, or necessity-based retention.
“We store all personal information for as long as necessary to fulfill the purposes set out in this Privacy Policy, or for as long as we are required to do so by law or in order to comply with a regulatory obligation. When deleting personal information, we will take measures to render such personal information irrecoverable or irreproducible, and the electronic files which contain personal information will be perma...”Open source citation
The clause allows indefinite, perpetual, or necessity-based retention.
“A notifiable data breach scheme is currently in place in Australia. We are committed to adhering to this scheme as an important step in preventing and managing serious privacy breaches. A "data breach" means unauthorised access to, or disclosure, alteration, loss, or destruction of, personal information —or, an action that prevents us from accessing personal information on either a temporary or permanent basis. An...”Open source citation
The clause allows indefinite, perpetual, or necessity-based retention.
“We store all personal information for as long as necessary to fulfill the purposes set out in this Privacy Policy, or for as long as we are required to do so by law or in order to comply with a regulatory obligation. When deleting personal information, we will take measures to render such personal information irrecoverable or irreproducible, and the electronic files which contain personal information will be perma...”Open source citation
The clause allows indefinite, perpetual, or necessity-based retention.
“We store all personal information for as long as necessary to fulfill the purposes set out in this Privacy Policy, or for as long as we are required to do so by law or in order to comply with a regulatory obligation. When deleting personal information, we will take measures to render such personal information irrecoverable or irreproducible, and the electronic files which contain personal information will be perma...”Open source citation
The clause allows indefinite, perpetual, or necessity-based retention.
“A notifiable data breach scheme is currently in place in Australia. We are committed to adhering to this scheme as an important step in preventing and managing serious privacy breaches. A "data breach" means unauthorised access to, or disclosure, alteration, loss, or destruction of, personal information —or, an action that prevents us from accessing personal information on either a temporary or permanent basis. An...”Open source citation
Tier matrix
Plan-level conditions detected from citation-backed clauses. Empty tiers mean AIRIN has not captured decisive tier language yet.
| Tier | Surface | Verdict | Risk | Citations |
|---|---|---|---|---|
| All applicable tiers | data retention | conditional | MEDIUM | 8 |
| All applicable tiers | governing law disputes | conditional | MEDIUM | 25 |
| All applicable tiers | tier differences | worsens | HIGH | 1 |
| Pro / Paid | moderation enforcement | worsens | HIGH | 1 |
| Team / Business | commercial use | worsens | HIGH | 3 |
| Team / Business | data retention | improves | LOW | 5 |
| Team / Business | output ownership | worsens | HIGH | 6 |
| Team / Business | tier differences | worsens | HIGH | 1 |
Policy evolution
Open full timelineBefore/after stance changes across captured policy versions. When no material delta exists yet, AIRIN shows the latest citation-backed stance events instead.
retention improved from medium/indefinite or necessity based to low/deletion or time bound.
“We store all personal information for as long as necessary to fulfill the purposes set out in this Privacy Policy, or for as long as we are required to do so by law or in order to comply with a regulatory obligation. Voiceprints are retained as set forth in our Biometric Information Collection and Consent – Notice of Collection . When deleting personal information, we will take measures to render such personal information irrecoverable or irreproducible, and the electronic files which contain personal information will be permanently deleted.”Before citation
“Your Ownership of Your Content. Except as provided in these Terms, if you sign up for a personal individual account, you retain any copyright and other proprietary rights that you may have in your User Content in your personal individual account. If you sign up for our Service as an Authorized User as part of your company’s business Team Account, the User Content in that Team Account belongs to your company. Access to, and sharing of, any User Content in a Team Account will be subject to your Team Account administrator’s settings and the settings of Authorized Users under that Team Account. Deletion of Your Content. We want you to have as much control over your User Content as possible. When you request deletion of any or all of your User Content, we will do our best to promptly remove it from the Service in accordance with our data retention policies and in alignment with our Privacy Policy . However, you acknowledge that: (a) it may take us some time to remove your User Content from the Service; and (b) copies of your User Content may persist in database backups for up to 30 days. When you uninstall or otherwise remove the Service from your device, we will still retain User Content unless you delete your account and upon electing to do so, we will permanently delete your User Content and other data provided by you to us, unless we have your consent to retain it. Confidentiality. We understand that when you use the Service for personal or internal business purposes, you are trusting us with your information.”After citation
legal burden changed from medium/indemnity to medium/liability limited.
“Welcome, and thank you for your interest in Fathom Video Inc. (“Fathom,” “we,” or “us”) and our website at https://fathom.ai , along with our related websites, applications, and other services provided by us (collectively, the “Service”). These Terms of Service are a legally binding contract between you and Fathom regarding your use of the Service. PLEASE READ THE FOLLOWING TERMS CAREFULLY: BY CLICKING “SIGN IN” (OR SIMILAR LANGUAGE) OR BY DOWNLOADING, INSTALLING, OR OTHERWISE ACCESSING OR USING THE SERVICE, YOU AGREE THAT YOU HAVE READ AND UNDERSTOOD, AND, AS A CONDITION TO YOUR USE OF THE SERVICE, YOU AGREE TO BE BOUND BY, THE FOLLOWING TERMS AND CONDITIONS, INCLUDING FATHOM’S PRIVACY POLICY (TOGETHER, THESE “TERMS”). If you are not eligible, or do not agree to the Terms, then you do not have our permission to use the Service. YOUR USE OF THE SERVICE, AND OUR PROVISION OF THE SERVICE TO YOU, CONSTITUTES AN AGREEMENT BY FATHOM AND BY YOU TO BE BOUND BY THESE TERMS IMPORTANT ARBITRATION NOTICE. Except for certain kinds of disputes, you agree that disputes between us will be resolved by binding, individual arbitration, and BY ACCEPTING THESE TERMS, YOU AND FATHOM ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN ANY CLASS ACTION OR REPRESENTATIVE PROCEEDING. YOU AGREE TO GIVE UP YOUR RIGHT TO GO TO COURT to assert or defend your rights under these Terms, and that your rights will be determined by a NEUTRAL ARBITRATOR and NOT a judge or jury. See Section 15 (How We Manage Conflict Resolution).”Before citation
“TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE FATHOM ENTITIES BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, OR ANY OTHER INTANGIBLE LOSS) ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE SERVICE OR ANY MATERIALS OR CONTENT ON THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT ANY FATHOM ENTITY HAS BEEN INFORMED OF THE POSSIBILITY OF DAMAGE. TO THE FULLEST EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF THE FATHOM ENTITIES TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR ANY INABILITY TO USE ANY PORTION OF THE SERVICE OR OTHERWISE UNDER THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, IS LIMITED TO THE GREATER OF (I) US$100 AND (II) THE AMOUNT PAID BY YOU OR PAYABLE BY YOU UNDER THESE TERMS DURING THE 12-MONTH PERIOD PRIOR TO THE DATE THE CLAIM AROSE. EACH PROVISION OF THESE TERMS THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS INTENDED TO AND DOES ALLOCATE THE RISKS BETWEEN THE PARTIES UNDER THESE TERMS. THIS ALLOCATION IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES. EACH OF THESE PROVISIONS IS SEVERABLE AND INDEPENDENT OF ALL OTHER PROVISIONS OF THESE TERMS. THE LIMITATIONS IN THIS SECTION 14 WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.”After citation
data sharing improved from high/sale or sell to medium/third party or vendor sharing.
“Alternatively, you may also authorize an agent to exercise your rights on your behalf (“Authorized Agent”). To do this, you must provide your Authorized Agent with written permission to exercise your rights on your behalf, and we may request a copy of this written permission from your Authorized Agent when they make a request on your behalf. We endeavor to respond to a verifiable Consumer request within the timeframes set forth in the CCPA. We will not discriminate against you for exercising your rights under the CCPA. We will not deny you our goods or services, charge you different prices or rates, or provide you a lower quality of goods and services if you exercise your rights under the CCPA. Fathom does not sell or share your personal information with third parties for monetary consideration. We use online analytics as described in the Cookies, Pixels, and Trackers Section to provide targeted marketing and use third party advertising for cookies, beacons and similar tracking technologies. For example, We use HubSpot as one of our online analytics providers. The HubSpot tracking code monitors website traffic by collecting personal information such as IP address, the company domain address of corporate visitors to our Service, timestamps, and pages viewed. HubSpot may use this information to improve its products and services. California data privacy laws may classify this sharing as a “sale” or “share” of personal information.”Before citation
“Your Content. You may be able to record or transmit content using the Service, including content that is accessible by or visible to third parties, such as other users of the Service. This may include messages, images, text, audio content (including voice, sound recordings, and musical works), comments, photos, video (including all sound recordings and musical works embodied therein) or other types of works of authorship (your “User Content”). We may use, reproduce, and format for proper display, your User Content only as necessary for us to provide you the Service and we will distribute your User Content to your users and third parties as you may select. We may use third party subprocessors listed on trust.fathom.video that assist us in providing the Service to you and your User Content may be transmitted through or stored on their systems. Other users of the Service and any other third parties with whom you elect to share your User Content using the Service may access and use your User Content as permitted by the Terms and the functionality of the Service. Multiple Accounts and Your Content. For security purposes, the User Content in your account is tied to a specific email address used to create the account and cannot be transferred to another account. This means that even if you have multiple accounts with different email addresses, such as an individual account and/or a Team Account, the User Content cannot be transferred between them.”After citation
retention worsened from low/deletion or time bound to medium/indefinite or necessity based.
“Your Ownership of Your Content. Except as provided in these Terms, if you sign up for a personal individual account, you retain any copyright and other proprietary rights that you may have in your User Content in your personal individual account. If you sign up for our Service as an Authorized User as part of your company’s business Team Account, the User Content in that Team Account belongs to your company. Access to, and sharing of, any User Content in a Team Account will be subject to your Team Account administrator’s settings and the settings of Authorized Users under that Team Account. Deletion of Your Content. We want you to have as much control over your User Content as possible. When you request deletion of any or all of your User Content, we will do our best to promptly remove it from the Service in accordance with our data retention policies and in alignment with our Privacy Policy . However, you acknowledge that: (a) it may take us some time to remove your User Content from the Service; and (b) copies of your User Content may persist in database backups for up to 30 days. When you uninstall or otherwise remove the Service from your device, we will still retain User Content unless you delete your account and upon electing to do so, we will permanently delete your User Content and other data provided by you to us, unless we have your consent to retain it. Confidentiality. We understand that when you use the Service for personal or internal business purposes, you are trusting us with your information.”Before citation
“We store all personal information for as long as necessary to fulfill the purposes set out in this Privacy Policy, or for as long as we are required to do so by law or in order to comply with a regulatory obligation. When deleting personal information, we will take measures to render such personal information irrecoverable or irreproducible, and the electronic files which contain personal information will be permanently deleted.”After citation
data sharing worsened from medium/third party or vendor sharing to high/sale or sell.
“Your Content. You may be able to record or transmit content using the Service, including content that is accessible by or visible to third parties, such as other users of the Service. This may include messages, images, text, audio content (including voice, sound recordings, and musical works), comments, photos, video (including all sound recordings and musical works embodied therein) or other types of works of authorship (your “User Content”). We may use, reproduce, and format for proper display, your User Content only as necessary for us to provide you the Service and we will distribute your User Content to your users and third parties as you may select. We may use third party subprocessors listed on trust.fathom.video that assist us in providing the Service to you and your User Content may be transmitted through or stored on their systems. Other users of the Service and any other third parties with whom you elect to share your User Content using the Service may access and use your User Content as permitted by the Terms and the functionality of the Service. Multiple Accounts and Your Content. For security purposes, the User Content in your account is tied to a specific email address used to create the account and cannot be transferred to another account. This means that even if you have multiple accounts with different email addresses, such as an individual account and/or a Team Account, the User Content cannot be transferred between them.”Before citation
“Alternatively, you may also authorize an agent to exercise your rights on your behalf (“Authorized Agent”). To do this, you must provide your Authorized Agent with written permission to exercise your rights on your behalf, and we may request a copy of this written permission from your Authorized Agent when they make a request on your behalf. We endeavor to respond to a verifiable Consumer request within the timeframes set forth in the CCPA. We will not discriminate against you for exercising your rights under the CCPA. We will not deny you our goods or services, charge you different prices or rates, or provide you a lower quality of goods and services if you exercise your rights under the CCPA. Fathom Does Not Sell or Share Your Personal Information in California. Fathom does not sell or share your personal information with third parties. Our website is designed to ensure that by default we do not enable non-essential cookies. These non-essential cookies are enabled only if you explicitly consent by opting-in. If you choose to opt-in, we will use your personal information in accordance with this Privacy Policy. You can change your preferences at any time by accessing the cookie settings, [click here] . And, we do not otherwise share your personal information with nonaffiliated third party marketing companies without your express permission. EEA, SWITZERLAND or UK RESIDENTS. If you are located in the EEA, Switzerland or in the UK, you may also have the following additional rights in relation to your personal information that we hold: Access .”After citation
data sharing improved from high/sale or sell to medium/third party or vendor sharing.
“Other Meeting Participants. When you use our Services to record a meeting, we may share a copy of that meeting with other meeting participants (according to your Services automatic sharing configurations and requests) if we have their email address. Vendors and Service Providers. We may disclose any information we receive with vendors and service providers retained in connection with the provision of our Services. We disclose Meeting Content Information with a limited number of service providers and vendors solely to help us provide and deliver the Services to you. Third Party App Integrations. When you connect a third party application such as Google, Microsoft, Zoom or any other compatible third-party conferencing application to our Services, we may share information such as your meeting notes, links to video clips, or portions of the meeting transcript with that third party. Please note that you will not be able to successfully use our Services without connecting your Google or Microsoft calendar to our Services. Marketing. We do not sell, or share your personal information with non affiliated companies for their own direct marketing purposes, unless we have your permission. We do not sell Meeting Content Information or information about your meeting attendees to anyone. Third Party Advertising. We work with third party advertisers to show you ads for Fathom’s Services. Some of our third party advertisers are members of the Network Advertising Initiative ( https://optout.networkadvertising.org ) or the Digital Advertising Alliance ( https://optout.aboutads.info ).”Before citation
“Our Services may contain links to other websites, products, or services that we do not own or operate. We are not responsible for the privacy practices of these third parties. Please be aware that this Privacy Policy does not apply to your activities on these third party services or any information you disclose to these third parties. We encourage you to read their privacy policies before providing any information to them.”After citation
Latest stance: platform claims or reserves rights on moderation enforcement
“We encourage you to check our website periodically for current pricing information. We may change the fees for any feature of the Service, including new or additional fees or charges, we will give you advance notice of changes before they apply in the next billing cycle. We may make promotional offers with different features and different pricing to any of our customers. These promotional offers, unless made to you, will not apply to your offer or these Terms. We reserve the right to suspend your Service if you fail to pay your fees when they are due.”Open timeline citation
Latest stance: platform claims or reserves rights on subprocessors data sharing
“To use the Service as your Authorized User, each Authorized User must (a) be invited to a Team Account and agree to be added to the Team Account; and (b) agree to these Terms. You are solely responsible for your Authorized Users. We reserve the right to suspend or terminate the access to and use of the Service by any Authorized User who breaches these Terms. As a Customer with a Team Account, your Team Account administrator can configure the access and sharing rules for workspaces and User Content within your Team Account. Individual Authorized Users under a Team Account may further configure how they share workspaces and User Content subject to the Team Account administrator’s settings. License Restrictions. You must comply with all applicable laws, including U.S. export control laws, when using the Service. Unless such a restriction is impermissible under applicable law or the activity is enabled by a functionality of the Service, you may not: (a) reproduce, distribute, publicly display, or publicly perform the Service; (b) make modifications to the Service; (c) interfere with, disable, or circumvent any feature of the Service, including any security features or access control mechanism; or (d) reverse engineer or attempt to discover the source code of any portion of the Service. If you are prohibited under applicable law from using the Service, you may not use it. Prohibited Conduct. To use the Service, you agree not to: use the Service for any illegal purpose or in violation of any local, state, national, international law, or these Terms; harass, threaten, demean, embarrass, bully, defraud, or otherwise harm any other user of the Service; violate, or encourage others to violate, any right of a third party, including by infringing or misappropriating any”Open timeline citation
Latest stance: liability limited on indemnity liability
“TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE FATHOM ENTITIES BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, OR ANY OTHER INTANGIBLE LOSS) ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE SERVICE OR ANY MATERIALS OR CONTENT ON THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT ANY FATHOM ENTITY HAS BEEN INFORMED OF THE POSSIBILITY OF DAMAGE. TO THE FULLEST EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF THE FATHOM ENTITIES TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR ANY INABILITY TO USE ANY PORTION OF THE SERVICE OR OTHERWISE UNDER THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, IS LIMITED TO THE GREATER OF (I) US$100 AND (II) THE AMOUNT PAID BY YOU OR PAYABLE BY YOU UNDER THESE TERMS DURING THE 12-MONTH PERIOD PRIOR TO THE DATE THE CLAIM AROSE. EACH PROVISION OF THESE TERMS THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS INTENDED TO AND DOES ALLOCATE THE RISKS BETWEEN THE PARTIES UNDER THESE TERMS. THIS ALLOCATION IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES. EACH OF THESE PROVISIONS IS SEVERABLE AND INDEPENDENT OF ALL OTHER PROVISIONS OF THESE TERMS. THE LIMITATIONS IN THIS SECTION 14 WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.”Open timeline citation
Latest stance: deletion or time bound on data retention
“Your Ownership of Your Content. Except as provided in these Terms, if you sign up for a personal individual account, you retain any copyright and other proprietary rights that you may have in your User Content in your personal individual account. If you sign up for our Service as an Authorized User as part of your company’s business Team Account, the User Content in that Team Account belongs to your company. Access to, and sharing of, any User Content in a Team Account will be subject to your Team Account administrator’s settings and the settings of Authorized Users under that Team Account. Deletion of Your Content. We want you to have as much control over your User Content as possible. When you request deletion of any or all of your User Content, we will do our best to promptly remove it from the Service in accordance with our data retention policies and in alignment with our Privacy Policy . However, you acknowledge that: (a) it may take us some time to remove your User Content from the Service; and (b) copies of your User Content may persist in database backups for up to 30 days. When you uninstall or otherwise remove the Service from your device, we will still retain User Content unless you delete your account and upon electing to do so, we will permanently delete your User Content and other data provided by you to us, unless we have your consent to retain it. Confidentiality. We understand that when you use the Service for personal or internal business purposes, you are trusting us with your information.”Open timeline citation
Capture recency
- Privacy Policy:Last captured 2026-08-21· verified 2026-08-21
- Terms of Service:Last captured 2026-08-28· verified 2026-08-28
Dates state when our pipeline captured and verified each document — not when the vendor last changed it. Documents are re-scanned on a recurring cadence; a document verified once says so until a re-scan confirms it again.
↑ 45 more findings this quarter vs last (188 vs 143). First scan: June 2026.
Compare and stack are saved in your browser. Open compare · View your stack. A correction triggers an automated re-read of Fathom's policies — no human edits the data.
Need this for procurement or legal diligence?
Free shows today's risk. A Stack Audit gives you a citable, verbatim-sourced PDF across your whole AI stack — and flags the moment a vendor's terms change.
Every finding above is a verbatim quote from Fathom's own published policy, captured to an immutable snapshot and read in full through a two-gate verification pipeline. Confidence labels and any analysis are AI-generated and informational only — not legal advice.
AIRIN Brief
Built for compliance officers, legal counsel, and SaaS founders. Subscribe to the email digest — one short brief when a tracked vendor materially changes its terms, training policy, or risk rating. Prefer in-app? Watch platforms in your alerts inbox instead.