Canva AI procurement policy evidence
Only topics backed by verified findings appear below. Each row preserves the platform's exact policy words and capture provenance.
| Topic | Plan or tier | Risk | Their words | Source |
|---|---|---|---|---|
| DPA, audit rights & data residency | All applicable tiers | low | “ we act as a "Data Processor" as per the terms of our Data Processing Addendum. ” | Captured 2026-06-10Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | low | “ If you are part of a subscription that enables you to create a Team, or you’re a Canva Pro user collecting personal data subject to Applicable Privacy Laws (as defined in the Data Processing Addendum) through a Canva Site or other Design type where the primary functionality of the Design type is to collect information from end users, then Canva collects, uses, transfers, discloses and stores certain personal data on your behalf as a data processor in connection with your use of the Service. In those cases, our Data Processing Addendum (opens in a new tab or window) applies and is incorporated into these Terms. Our Data Processing Addendum sets out the personal data Canva collects and processing operations Canva performs on your behalf as a data processor. In the event of any conflict between these Terms and the Data Processing Addendum, the Data Processing Addendum will prevail. Any categories of personal data or processing operations that are not set out in our Data Processing Addendum will be processed and protected by Canva as a data controller subject to and in accordance with Canva’s Privacy Policy (opens in a new tab or window) . ” | Captured 2026-06-10Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ b. Purchasing a Domain Name Through Canva . When you purchase, renew or transfer a domain name through Canva, Canva Pty Ltd acts as a reseller for domain name registration services through our third-party registrar, Tucows, Inc. (“Tucows”). If you purchase a domain name through Canva, you agree to and are subject to the Tucows Master Registration Agreement (opens in a new tab or window) (the “Tucows Terms”). A breach of the Tucows Terms is a breach of these Terms. ” | Captured 2026-06-10Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “b. Purchasing a Domain Name Through Canva. When you purchase, renew or transfer a domain name through Canva, Canva Pty Ltd acts as a reseller for domain name registration services through our third-party registrar, Tucows, Inc. (“Tucows”). If you purchase a domain name through Canva, you agree to and are subject to the [Tucows Master Registration Agreement(opens in a new tab or window)](https://opensrs.com/wp-content/uploads/Tucows_ExhibitA.html) (the “Tucows Terms”). A breach of the Tucows Terms is a breach of these Terms.” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “You must provide Canva with such cooperation and support as Canva may reasonably request to provide the Service as it relates to your Canva Site, including by (i) responding promptly to Canva’s communications; (ii) providing accurate and prompt responses to our requests for any information or documentation reasonably required, including to meet ICANN’s verification requirements; (iii) agreeing to your information being shared with ICANN and Tucows; and (iv) obtaining any and all necessary intellectual property rights clearances and/or other consents and authorisations in respect of your proposed domain name.” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “You may elect to use the Service in conjunction with third-party services, websites, platforms or apps (including, but not limited to, those available at [canva.com/apps(opens in a new tab or window)](https://www.canva.com/apps)), (“Third Party Service(s)”) as well as services, websites, platforms or apps owned by our affiliates. Your use of a Third Party Service or affiliate service is subject to the terms and conditions applicable to that Third Party Service or affiliate service (as applicable). Canva makes no representations or warranties in relation to Third Party Services and, to the extent permitted by law, expressly disclaims all liability arising from your use of Third Party Services.” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ If you’ve signed up for the Service using an Administered Account, at the Admin Entity’s request, Canva may: share your email address, name and account information with your Admin Entity; and ” | Captured 2026-06-10Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “Your use of our domain services is subject to the policies of Internet Corporation for Assigned Names and Numbers ( [https://icann.org(opens in a new tab or window)](https://icann.org/)) (“ICANN”). You agree to comply with ICANN’s requirements, standards, policies, procedures and practices. Your rights and responsibilities as a domain name registrant under ICANN’s 2009 Registrar Accreditation Agreement are summarized [here(opens in a new tab or window)](https://www.icann.org/resources/pages/responsibilities-2014-03-14-en). You can learn more about domain name registration in general [here(opens in a new tab or window)](https://www.icann.org/resources/pages/educational-2012-02-25-en).” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “You can use services created by third parties in connection with Canva. Those services might have their own set of terms that apply to you and because the services were created by third parties, we can’t be responsible for them.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “a. Subscriptions and Renewals. If you're subscribing to a paid plan your subscription (excluding any one-time payments) will automatically renew each billing cycle, for example, on a monthly or annual basis as applicable. We'll notify you before auto-renewal of your subscription. You can cancel your subscription at any time, subject to section (d) below.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “e. Free Trials and Pilots. Canva may offer you a free trial or pilot to allow you to try our Service. Canva reserves the right to set eligibility requirements and the duration for free trials and pilots.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “At the end of your free trial, Canva will charge the relevant subscription fee for the next billing cycle to your nominated payment method, unless you cancel your subscription prior to the end of the free trial. If you have access to a free trial or pilot, your access to features made available as part of that free trial or pilot will cease if you do not enter into a paid subscription prior to the end of the pilot period.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “d. Cancellation. You can stop using the Service and/or cancel your subscription and/or Add-Ons at any time via your account settings. If you cancel your subscription and/or Add-Ons, your subscription and/or Add-Ons will be cancelled at the end of your then-current billing cycle and you will not be entitled to a refund of any fees already paid (except where required by law) and any outstanding fees will become immediately due and payable.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “You can create or join a “Team” on Canva that allows you to collaborate with others. The creator of the Team is the “Team Owner.” Each Team may have one or more people identified as administrators (each, an “Administrator”) by the Team Owner or another Administrator. Both the Team Owners and Administrators can (i) add, modify or remove people or seats from the Team as well as manage permissions and access to User Content and Designs. Only the Team Owner may assign a new Team Owner. If you add a person to a seat in a Team, you represent and warrant that you or your organization have obtained all necessary consents from that person to be added. If you enable account management services which allow you to manage the Teams and Users using Canva at your organization, you represent and warrant that you're authorized to do so on behalf of your Team and/or organization.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “f. Changes to Pricing. Canva reserves the right to change its prices and plans at any time. If you're on a subscription plan and we increase your price, any increase in price will not apply until your next renewal or thirty (30) days after notice, whichever is later. If you do not wish to pay the increased price, you may cancel your subscription.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “c. Taxes. Your subscription fees are inclusive of all taxes unless otherwise specified in an agreement with Canva, within the Service or on an applicable invoice. Tax rates are calculated based on the billing information you provide and the applicable tax rate at the time of your subscription charge. You represent and warrant that information you provide to Canva about your billing address will be current and accurate.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “Canva offers free and paid Services. You can learn more about Canva’s various subscription offerings [here(opens in a new tab or window)](https://www.canva.com/pricing/). Canva may also offer additional paid features or functionality that can be purchased on top of your paid plan ("Add-Ons") and form part of your subscription as either a one-time payment or a recurring charge. Pricing may vary by location and will be based on the billing information you provide us at the time of purchase. If you're on a Team, the Team Owner will be billed for and is responsible for payment of subscription fees.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ You can use the Service to design and publish a website (“Canva Site”). Users of Canva’s free offering may publish up to five (5) Canva Sites using a free my.canva.site URL. If you're on a paid subscription, you can publish unlimited Canva Sites using a free my.canva.site URL. You can purchase an unlimited number of domains, and if you're on a paid subscription connect up to five (5) of your own existing domains. Canva Education and Nonprofit subscribers can create unlimited Canva Sites connect up to one (1) existing domain. Each Team is allotted one free sub-domain on the my.canva.site URL. ” | Captured 2026-06-10Open source →Finding permalink → |
| Tier differences | All applicable tiers | low | “ Canva offers free and paid Services. You can learn more about Canva’s various subscription offerings here (opens in a new tab or window) . Canva may also offer additional paid features or functionality that can be purchased on top of your paid plan ("Add-Ons") and form part of your subscription. Pricing may vary by location and will be based on the billing information you provide us at the time of purchase. If you're on a Team, the Team Owner will be billed for and is responsible for payment of subscription fees. ” | Captured 2026-06-10Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “If you're using Canva Education, the [Canva Education Additional Terms(opens in a new tab or window)](https://www.canva.com/policies/edu-additional-terms/) also apply.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | low | “ have a subscription that enables you to have multiple seats; or ” | Captured 2026-06-10Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “1. have a subscription that enables you to have multiple seats; or” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “f. Purchasing through a Reseller. If You purchase the Service through an authorized distributor or reseller (“Reseller”) these Terms apply to your use of the Service unless you have entered into a separate agreement with Canva for such use. If billing is managed by the Reseller, Section 9 (Billing) does not apply. Resellers are not authorized to make any representations or commitments on Canva’s behalf and, unless otherwise agreed via a mutually executed agreement between You and Canva, Canva is not bound to any obligations other than those set forth in these Terms.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “b. Pricing for Additional Seats on your Team.If you're on a plan that enables you to create a Team, you're billed according to Canva’s “Pay as You Grow” model. When you add seats to a Team, you will be billed for them on your next Billing Date (as defined below) unless they are removed from your Team by the Team Owner or an Administrator prior to the Billing Date. Three (3) days prior to the Billing Date, Canva will notify via email the billing contact associated with your Canva Team account of the number of additional seats and the associated subscription fees. The applicable “Billing Date” is as follows: (i) if you're on a monthly subscription, the date of your next monthly renewal; (ii) if you're on an annual subscription, every 3 months after the start date of your subscription. You will not receive a refund or credit for removing seats from your Team that have already been paid for.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “o. Changes to the Service. Canva may add, change or remove features or functionality to the Service; modify or introduce limitations to storage or other features (which may vary by plan type); or discontinue the Service altogether at any time. If you're on a paid subscription and Canva discontinues the Service you're using during your subscription, Canva will migrate or make available to you a substantially similar service provided by Canva (if available) and if it’s unable to do so, Canva will provide you a pro-rata refund of fees prepaid for the remaining period of your subscription.” | Captured 2026-07-19Open source →Finding permalink → |
Informational only, not legal advice. Terms can change; verify every cited source and capture date during procurement review.
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