CRM & Content Operations · canva.comCanva AI
Graded against 804 verified platforms, from its own policy text. Automated assessment against a published rubric — not legal advice.
“a. User Content . You represent and warrant that you own all rights, title, and interest in and to your User Content or that you have otherwise secured all necessary rights in your User Content as may be necessary to permit the access, use and distribution thereof as contemplated by these Terms. As between you and Canva, you own all right, title and…”
Watch: governing law disputes
Start here. These are the highest-risk verified clauses AIRIN found in the platform's own policy text.
Restricts the user from assigning the Terms or their rights without Canva's written consent (except in merger/acquisition/change-of-control scenarios), while granting Canva an unrestricted right to transfer or assign its rights and obligations at any time without notice.
Caps each party's aggregate cumulative liability at the greater of $100 USD or subscription fees paid in the preceding twelve months, and excludes consequential, incidental, indirect, and special damages, while carving out the cap for indemnification obligations and breaches of the restrictions section.
This clause restricts use of free Canva-provided URLs by requiring a reporting tool and Canva badge on the site, and grants Canva discretion to reject or remove domain names that violate the Acceptable Use Policy, imposing content and branding compliance obligations on users of free URLs.
Scores derived from 24 enriched findings — same verbatim citations as below. AI-generated, not legal advice.
- Canva AI's training terms are conditional — check the tier, opt-out, and enterprise exceptions before relying on protection.
- Your outputs and prompts are explicitly yours — Canva AI's terms include affirmatively protective IP language.
- Data handling is conditional — 5 privacy or retention clauses warrant review before using Canva AI at scale.
Derived from AI-enriched analysis of the verified findings below — informational only, not legal advice.
How to read this page: Overall risk rates what Canva AI's own policy terms mean for your prompts, outputs, and data. The benchmark bands below grade those same verified terms relative to peers — a platform in a risky-by-default category can rate HIGH risk and still grade STRONG against its peer set. Both trace to the cited findings.
Policy benchmark
rubric v1.0 — how this is scoredBased on 160 verified, verbatim-cited findings below — read the citations.
Based on 197 verified, verbatim-cited findings below — read the citations.
Automated assessment against a published rubric — not legal advice.
Fully verified — complete core corpus captured and read in full.
- Privacy PolicyVerified - read in full - 0 citationsstaticLast captured 2026-08-24
- Terms of ServiceVerified - read in full - 156 citationspdf textLast captured 2026-08-24
Only citation-backed plan differences are shown here; absent cells mean AIRIN has not verified a tier-specific claim.
This segment contains a user representation/warranty of ownership or rights in User Content, an affirmation that Canva does not acquire ownership, and a grant to Canva of a royalty-free, sublicensable license to display, host, copy, store, and use User Content for Service provision and security enforcement purposes.
" a. User Content . You represent and warrant that you own all rights, title, and interest in and to your User Content or that you have otherwise secured all necessary rights in your User Content as may be necessary to permit the access, use..."
This clause grants users a non-exclusive, limited, non-transferable, freely revocable licence to access and use the Service for business or personal use, conditioned on compliance with the Terms, and restricts sharing of account credentials with other parties.
"b. Access to the Service. Subject to your compliance with these Terms, you're granted a non-exclusive, limited, non-transferable, freely revocable license to access and use the Service for business or personal use. Canva reserves all rights..."
References a specific policy governing data retention obligations under U.S. COPPA for children under 13 using Canva Education, incorporating those data retention and children's privacy rules by reference into the overall terms.
" Children under 13 using Canva Education (U.S. COPPA) – data retention "
This segment specifies a second condition—Canva Pro users collecting personal data about others through certain Design types—under which Canva acts as a data processor, defining the scope of processing activities subject to the DPA.
" if you're a Canva Pro user, to the extent that you're collecting personal data about others through certain Design types, "
This clause defines the roles of Team Owner and Administrator, specifies their permissions to add, modify, or remove seats and manage access to User Content and Designs, and establishes that adding a person to a Team requires a representation and warranty of authorization, creating the governance framework for collaborative content ownership and access rights.
" You can create or join a “Team” on Canva that allows you to collaborate with others. The creator of the Team is the “Team Owner.” Each Team may have one or more people identified as administrators (each, an “Administrator”) by the Team Own..."
This segment notes that third-party services may impose different age restrictions and confirms the Canva Education free plan's COPPA and FERPA certification, establishing compliance status and tier-specific regulatory context.
" When you use your Canva account to access other services, such as Third Party Services, different age or service restrictions may apply to those services, as set by those service providers. Our free Canva Education plan for students has be..."
Identifies the conditions under which Canva acts as a data processor on the user's behalf and incorporates the Data Processing Addendum as the governing instrument for those processing activities.
"If you are part of a subscription that enables you to create a Team, or you’re a Canva Pro user collecting personal data subject to Applicable Privacy Laws (as defined in the Data Processing Addendum) through a Canva Site or other Design ty..."
Defines a second qualifying condition (Canva Pro users collecting personal data about others through certain Design types) that triggers data processor treatment under the Data Processing Addendum.
"2. if you're a Canva Pro user, to the extent that you're collecting personal data about others through certain Design types,"
Clause A states student data is shared solely for business or technology support functions, while Clause B permits sharing of 'your information' (which includes student data) for broader purposes such as legitimate interests or consent, creating conflicting conditions for student data sharing.
"We will share student data with our third party service providers who have security, privacy, and data retention policies consistent with our policies and solely to the extent necessary for them to perform a business or technology support function for us. This may include data processing, account management or providing us with usage analytics. Canva does not sell student data. The following third party service providers will process student data for the sole purpose of delivering the Canva Education service. If a school deletes their Canva Education account, or requests the deletion of personally identifiable information associated with a student’s account, Canva will direct these services to delete any such information they hold: "
" We share your information with Canva affiliates and third-party service providers for the purpose of providing the Service to you, to facilitate Canva’s legitimate interests or if you consent. These parties are vetted by us, and will only be provided with access to your information as is reasonably necessary for the purpose that Canva has engaged that party. We require that such parties comply with applicable laws, and have security, privacy and data retention policies consistent with our policies to the extent necessary for them to perform a business or technology support function for us. Some of the parties with whom Canva may share your personal information assist Canva with functions such as: Billing; "
Within one document
Evidence appendix
Showing priority citations first. The full appendix is available for audit trails; not every citation is a severe risk.
" c. Designs . Your Designs may include a combination of User Content and Licensed Content. While you retain ownership of your User Content, any use of Designs containing Licensed Content are subject to the applicable terms of the Content License Agreement (opens in a new tab or window) . "
This clause grants the user retained ownership of their User Content within Designs while imposing a restriction that Designs containing Licensed Content are subject to the Content License Agreement, defining the scope of ownership and conditional use rights over combined outputs.
AI-generated interpretation, not legal advice.
" a. User Content . You represent and warrant that you own all rights, title, and interest in and to your User Content or that you have otherwise secured all necessary rights in your User Content as may be necessary to permit the access, use and distribution thereof as contemplated by these Terms. As between you and Canva, you own all right, title and interest in and to your User Content. You grant Canva a royalty-free and sublicensable license to display, host, copy, store and use your User Content to provide the Service to you, including to keep the Service safe and secure, and to enforce our Acceptable Use Policy (opens in a new tab or window) and these terms. These protections apply at all times to protect our community and are an essential part of providing the Service. To the extent you include User Content in a Design that you’ve shared with others, you grant Canva a perpetual, royalty-free, sublicensable, license to display, host, copy, store and use your User Content to the extent necessary to continue to make that Design available. "
This segment contains a user representation/warranty of ownership or rights in User Content, an affirmation that Canva does not acquire ownership, and a grant to Canva of a royalty-free, sublicensable license to display, host, copy, store, and use User Content for Service provision and security enforcement purposes.
AI-generated interpretation, not legal advice.
" Your Privacy Settings (opens in a new tab or window) allow you to control whether your general usage data and/or User Content can improve AI-powered features. Canva and its trusted partners may use this to develop and improve AI-powered features if this is consistent with your Privacy Settings (opens in a new tab or window) , which you can review and update at any time. We will not use User Content of Canva Education for AI training. Your privacy and choice are important to us and you’re always in control of your settings. Learn more here (opens in a new tab or window) . "
This segment grants Canva and its trusted partners permission to use user content and general usage data to develop and improve AI-powered features, subject to and conditional upon the user's Privacy Settings, while explicitly restricting Canva Education content from AI training use.
AI-generated interpretation, not legal advice.
" b. Licensed Content . You may use Licensed Content in connection with the Service. The use of Licensed Content is subject to additional license rights and restrictions set forth in the Content License Agreement (opens in a new tab or window) . The applicable license rights and restrictions vary depending on the type and source of the Licensed Content. You can determine which Content License Terms apply by hovering over the item of Licensed Content and clicking on the info icon. "
This segment confirms permission to use Licensed Content in connection with the Service, incorporates the Content License Agreement by reference for additional rights and restrictions, and provides a procedure for determining which license terms apply to specific content items.
AI-generated interpretation, not legal advice.
" You can create or join a “Team” on Canva that allows you to collaborate with others. The creator of the Team is the “Team Owner.” Each Team may have one or more people identified as administrators (each, an “Administrator”) by the Team Owner or another Administrator. Both the Team Owners and Administrators can (i) add, modify or remove people or seats from the Team as well as manage permissions and access to User Content and Designs. Only the Team Owner may assign a new Team Owner. If you add a person to a seat in a Team, you represent and warrant that you or your organization have obtained all necessary consents from that person to be added. If you enable account management services which allow you to manage the Teams and Users using Canva at your organization, you represent and warrant that you're authorized to do so on behalf of your Team and/or organization. "
This clause defines the roles of Team Owner and Administrator, specifies their permissions to add, modify, or remove seats and manage access to User Content and Designs, and establishes that adding a person to a Team requires a representation and warranty of authorization, creating the governance framework for collaborative content ownership and access rights.
AI-generated interpretation, not legal advice.
" If you’ve signed up for the Service using an Administered Account, at the Admin Entity’s request, Canva may: share your email address, name and account information with your Admin Entity; and "
This segment grants Canva permission, upon Admin Entity request, to share the user's email address, name, and account information with the Admin Entity, constituting a data-sharing and disclosure provision.
AI-generated interpretation, not legal advice.
" a. Free URLs provided by Canva . If you use a free my.canva.site URL provided by Canva, your website will include a tool to report Canva Sites that do not comply with these Terms and a badge that states “Designed with Canva” (or similar wording) that links to canva.com. Canva may, at its reasonable discretion, reject or remove any domain names that it deems inappropriate (for example, if the domain name does not comply with Canva’s Acceptable Use Policy (opens in a new tab or window) . "
This clause restricts use of free Canva-provided URLs by requiring a reporting tool and Canva badge on the site, and grants Canva discretion to reject or remove domain names that violate the Acceptable Use Policy, imposing content and branding compliance obligations on users of free URLs.
AI-generated interpretation, not legal advice.
"a. Free URLs provided by Canva. If you use a free my.canva.site URL provided by Canva, your website will include a tool to report Canva Sites that do not comply with these Terms and a badge that states “Designed with Canva” (or similar wording) that links to canva.com. Canva may, at its reasonable discretion, reject or remove any domain names that it deems inappropriate (for example, if the domain name does not comply with Canva’s [Acceptable Use Policy(opens in a new tab or window)](https://www.canva.com/policies/acceptable-use-policy/)."
Requires free-URL Canva Sites to include a reporting tool and a 'Designed with Canva' badge, and reserves Canva's discretion to reject or remove domain names it deems inappropriate or non-compliant with its Acceptable Use Policy.
AI-generated interpretation, not legal advice.
" In no event will either party’s aggregate cumulative liability (whether in contract, tort, negligence, strict liability in tort or by statute or otherwise) exceed the greater of (i) $100 USD or (ii) the subscription fees paid by you to Canva during the twelve-month period preceding the event or occurrence giving rise to such liability. These limitations will not apply to liabilities arising out of your indemnification obligations or your breach of the section entitled ‘restrictions on use of the service.’ In no event will either party be liable for any consequential, incidental, indirect, special, exemplary or punitive damages, losses, or expenses (including but not limited to business interruption, lost business or lost profits) even if it has been advised of their possible existence and notwithstanding the failure of essential purpose of any remedy. These limitations will not apply to liabilities arising out of your indemnification obligations or your breach of the section entitled ‘Restrictions on Use of the Service.’ Canva is not responsible for, and assumes no liability for, the contents of User Content. These terms do not affect consumer rights that cannot by law be waived or limited. These terms do not exclude or limit liability arising out of either party’s gross negligence, fraud or willful misconduct. "
Caps each party's aggregate cumulative liability at the greater of $100 USD or subscription fees paid in the preceding twelve months, and excludes consequential, incidental, indirect, and special damages, while carving out the cap for indemnification obligations and breaches of the restrictions section.
AI-generated interpretation, not legal advice.
" g. Assignment . You may not assign these Terms or any of your rights under these Terms without Canva’s written consent except to any successor by way of a merger, acquisition, or change of control. Canva may transfer or assign any of its rights and obligations under these Terms, in whole or in part, at any time with or without notice. "
Restricts the user from assigning the Terms or their rights without Canva's written consent (except in merger/acquisition/change-of-control scenarios), while granting Canva an unrestricted right to transfer or assign its rights and obligations at any time without notice.
AI-generated interpretation, not legal advice.
" You can use the Service to design and publish a website (“Canva Site”). Users of Canva’s free offering may publish up to five (5) Canva Sites using a free my.canva.site URL. If you're on a paid subscription, you can publish unlimited Canva Sites using a free my.canva.site URL. You can purchase an unlimited number of domains, and if you're on a paid subscription connect up to five (5) of your own existing domains. Canva Education and Nonprofit subscribers can create unlimited Canva Sites connect up to one (1) existing domain. Each Team is allotted one free sub-domain on the my.canva.site URL. "
This clause defines the tiered entitlements for free, paid, Education, and Nonprofit subscribers regarding the number of Canva Sites and domains they may publish or connect, establishing the scope of rights by subscription tier.
AI-generated interpretation, not legal advice.
"You can create or join a “Team” on Canva that allows you to collaborate with others. The creator of the Team is the “Team Owner.” Each Team may have one or more people identified as administrators (each, an “Administrator”) by the Team Owner or another Administrator. Both the Team Owners and Administrators can (i) add, modify or remove people or seats from the Team as well as manage permissions and access to User Content and Designs. Only the Team Owner may assign a new Team Owner. If you add a person to a seat in a Team, you represent and warrant that you or your organization have obtained all necessary consents from that person to be added. If you enable account management services which allow you to manage the Teams and Users using Canva at your organization, you represent and warrant that you're authorized to do so on behalf of your Team and/or organization."
Defines the roles of Team Owner and Administrator and specifies their respective permissions to add, modify, remove seats, manage permissions and access to User Content and Designs, including a representation and warranty that required consents have been obtained before adding members.
AI-generated interpretation, not legal advice.
"Canva offers free and paid Services. You can learn more about Canva’s various subscription offerings [here(opens in a new tab or window)](https://www.canva.com/pricing/). Canva may also offer additional paid features or functionality that can be purchased on top of your paid plan ("Add-Ons") and form part of your subscription as either a one-time payment or a recurring charge. Pricing may vary by location and will be based on the billing information you provide us at the time of purchase. If you're on a Team, the Team Owner will be billed for and is responsible for payment of subscription fees."
Defines the structure of Canva's free and paid service tiers, introduces the concept of Add-Ons as supplemental paid features, and specifies that the Team Owner bears billing responsibility for the Team subscription, establishing the scope of billing obligations across tiers.
AI-generated interpretation, not legal advice.
"a. Subscriptions and Renewals. If you're subscribing to a paid plan your subscription (excluding any one-time payments) will automatically renew each billing cycle, for example, on a monthly or annual basis as applicable. We'll notify you before auto-renewal of your subscription. You can cancel your subscription at any time, subject to section (d) below."
Describes the auto-renewal procedure for paid subscription plans on a monthly or annual cycle, including the obligation to provide advance notice before renewal and the right to cancel at any time subject to a referenced sub-section, setting out billing cycle mechanics.
AI-generated interpretation, not legal advice.
"b. Pricing for Additional Seats on your Team.If you're on a plan that enables you to create a Team, you're billed according to Canva’s “Pay as You Grow” model. When you add seats to a Team, you will be billed for them on your next Billing Date (as defined below) unless they are removed from your Team by the Team Owner or an Administrator prior to the Billing Date. Three (3) days prior to the Billing Date, Canva will notify via email the billing contact associated with your Canva Team account of the number of additional seats and the associated subscription fees. The applicable “Billing Date” is as follows: (i) if you're on a monthly subscription, the date of your next monthly renewal; (ii) if you're on an annual subscription, every 3 months after the start date of your subscription. You will not receive a refund or credit for removing seats from your Team that have already been paid for."
Defines the 'Pay as You Grow' billing model for Team seats, specifying the Billing Date concept, the three-day advance email notification obligation, and the conditions under which additional seat charges are incurred or avoided, establishing procedural billing obligations for Team plans.
AI-generated interpretation, not legal advice.
"d. Cancellation. You can stop using the Service and/or cancel your subscription and/or Add-Ons at any time via your account settings. If you cancel your subscription and/or Add-Ons, your subscription and/or Add-Ons will be cancelled at the end of your then-current billing cycle and you will not be entitled to a refund of any fees already paid (except where required by law) and any outstanding fees will become immediately due and payable."
Specifies the cancellation procedure for subscriptions and Add-Ons through account settings, establishes that cancellation takes effect at the end of the current billing cycle, disclaims any refund entitlement for fees already paid except where required by law, and makes outstanding fees immediately due upon cancellation.
AI-generated interpretation, not legal advice.
"e. Free Trials and Pilots. Canva may offer you a free trial or pilot to allow you to try our Service. Canva reserves the right to set eligibility requirements and the duration for free trials and pilots."
Reserves to Canva the right to set eligibility requirements and duration for free trials and pilots, granting Canva discretion over who may access and for how long trial offerings are available.
AI-generated interpretation, not legal advice.
"At the end of your free trial, Canva will charge the relevant subscription fee for the next billing cycle to your nominated payment method, unless you cancel your subscription prior to the end of the free trial. If you have access to a free trial or pilot, your access to features made available as part of that free trial or pilot will cease if you do not enter into a paid subscription prior to the end of the pilot period."
Describes the procedure at the end of a free trial, whereby the user's nominated payment method will be charged the subscription fee unless the user cancels before the trial ends, and specifies that pilot features cease upon expiry if no paid subscription is entered into.
AI-generated interpretation, not legal advice.
Common questions about Canva AI's policies
- Does Canva AI train its AI models on your data?
- Training possible — conditions or opt-outs apply — based on 2 verified findings from Canva AI's published policy. Informational only, not legal advice.
- Who owns the content you create with Canva AI?
- You own outputs — with license carve-outs — based on 4 verified findings from Canva AI's published policy. Informational only, not legal advice.
- Can you use Canva AI's output commercially?
- Commercial use allowed — with conditions — based on 10 verified findings from Canva AI's published policy. Informational only, not legal advice.
Clause detail — protections, your obligations, and coverage
Every clause below is a verbatim quote from Canva AI's own published policy, read in full and linked to its exact location. Protections and user obligations are reported separately from risk because they are different kinds of clause — an obligation on you is not a risk to your data. Informational only, not legal advice.
✅ Protections found
8 verified clausesClauses in Canva AI's policies that work in your favour — commitments the platform made to you.
- Audit rights, DPA & residency
“If you are part of a subscription that enables you to create a Team, or you’re a Canva Pro user collecting personal data subject to Applicable Privacy Laws (as defined in the Data Processing Addendum) through a Canva Site or other Design type where the primary…”
This segment identifies conditions under which Canva acts as a data processor and incorporates the Data Processing Addendum by reference, making it part of the agreement for qualifying subscription tiers and use cases in…
📍 § 3 (Security and Data Privacy)Jump to exact text → - Prompt ownership
“a. Using Canva. Canva is a visual communications platform that empowers people to design and collaborate on virtually anything, including logos, posters and presentations, videos, documents, whiteboards, websites and other materials (each a “Design”). When you…”
This segment defines key terms including 'Design,' 'Licensed Content,' and 'User Content,' and identifies that use of Licensed Content is subject to the Content License Agreement, establishing the foundational scope of u…
📍 § 1 (Overview)Jump to exact text → - Moderation & enforcementterms can change anytime
“n. Changes to these Terms . We may modify these Terms (and any policies or agreements referenced in these Terms) at any time. We will post the most current version of these Terms on Canva.com. We will provide you with reasonable advance notice of any change to…”
Establishes the procedure for modifying the Terms, requiring Canva to post the current version and provide reasonable advance notice of material adverse changes via the Service or email, and stating that continued use co…
- Terms changes: advance notice promised
📍 § 16 (Miscellaneous)Jump to exact text → - Moderation & enforcementterms can change anytime
“o. Changes to the Service . Canva may add, change or remove features or functionality to the Service; modify or introduce limitations to storage or other features (which may vary by plan type); or discontinue the Service altogether at any time. If you're on a…”
Grants Canva the right to add, change, remove features, modify limitations, or discontinue the Service at any time, while imposing an obligation to migrate users to a substantially similar service or provide a prorated r…
- Terms changes: no advance notice promised
📍 § 16 (Miscellaneous)Jump to exact text → - Privacy & data usechildren's data
“When you use your Canva account to access other services, such as Third Party Services, different age or service restrictions may apply to those services, as set by those service providers. Our free Canva Education plan for students has been certified complian…”
This segment notes that third-party services may impose different age restrictions and confirms the Canva Education free plan's COPPA and FERPA certification, establishing compliance status and tier-specific regulatory c…
📍 § 2 (Using the Service)Jump to exact text → - Moderation & enforcement
“Where an Admin Entity has requested control of an existing Administered Account, Canva will make reasonable efforts to provide you with advance notice so that you can transfer your content and designs to a personal Canva account (subject to you providing us wi…”
This segment obliges Canva to make reasonable efforts to provide advance notice to the user before Admin Entity control is transferred, allowing the user to migrate content to a personal account, creating a procedural da…
📍 § 1 (Overview)Jump to exact text →
+ 2 more verified clauses of this kind on this platform, cited in full in the report.
📋 Rules you must follow
4 verified clausesWhat Canva AI requires of YOU. These are your obligations, not risks to your data or IP, so they are cited here and excluded from this platform's risk rating.
- Moderation & enforcementconduct restrictions
“e. Restrictions on Use of the Service. You will not yourself or through any third party (i) rent, lease, sell, distribute, offer in a service bureau, sublicense, or otherwise make available the Service or the Licensed Content to any third party (except as perm…”
This segment restricts users and their agents from sublicensing, reselling, reverse-engineering, benchmarking, or using the Service to build competing products, directly limiting the commercial and technical exploitation…
📍 § 2 (Using the Service)Jump to exact text → - Moderation & enforcement
“c. Export Restrictions . The Service is subject to trade compliance laws and regulations that govern the import, export, and use of the Service. These laws or regulations may prohibit Canva from providing you the Service or require that we discontinue making i…”
Restricts the user's use of the Service to comply with all applicable trade compliance laws, sanctions, export and import regulations, and prohibits making the Service available to non-compliant parties, while reserving…
📍 § 16 (Miscellaneous)Jump to exact text → - Moderation & enforcement
“d. Anti-discrimination. Canva doesn't support and won't tolerate its Service being used to discriminate against others, especially when based on race, religion, sex, sexual orientation, age, disability, ancestry or national origin. You're not permitted to use…”
This segment prohibits users from using the Service in ways that incite, promote, or support discrimination based on protected characteristics, or that incite hostility or violence, constituting a content and conduct res…
📍 § 2 (Using the Service)Jump to exact text → - Moderation & enforcement
“a. Compliance with Applicable Law . You agree to abide by all applicable local, state, national and foreign laws, treaties and regulations, in connection with your use of the Service. Canva agrees to abide by all applicable local, state, national and foreign l…”
Imposes a legal obligation on both the user and Canva to comply with all applicable local, state, national, and foreign laws, treaties, and regulations in connection with their respective use and provision of the Service…
📍 § 16 (Miscellaneous)Jump to exact text →
What the policies actually cover
10 topics- Product telemetry & usage tracking1 clause
- Advertising & tracking1 clause
- Children's data1 protective3 clauses
- Trains by default, opt-out available1 clause
- Damages & liability cap3 clauses
- Indemnity direction2 clauses
- Terms can change at any time3 protective3 clauses
- License survival after account deletion1 clause
- Auto-renewal & cancel window4 clauses
- Conduct restrictions1 obligation1 clause
136 further verified clauses are cited on this page but not yet assigned a topic.
Cross-clause notes
The Terms of Service, § 4 (Content and Designs) describes rights the platform takes in user content, and the Terms of Service, § 5 (Using Canva to Publish a Website) describes disclosure of data to third parties or subprocessors. Both clauses are in force at the same time — read them together.
Automated cross-reference against the published rubric — not legal advice.
Clause intelligence
Canonical clauses and stance patterns extracted from the same gate-verified citations shown on this page.
The clause provides a deletion or time-bounded retention path.
“Upon termination, you must cease using the Service. You will lose access to your Designs, User Content, and any other information uploaded to the Service (and we may delete all such data unless legally prohibited) after termination. User Content included in any shared Design will continue to available within that Design even after the expiration of Your Subscription. Unless your account was terminated due to a Vio...”Open source citation
The clause provides a deletion or time-bounded retention path.
“Upon termination, you must cease using the Service. You will lose access to your Designs, User Content, and any other information uploaded to the Service (and we may delete all such data unless legally prohibited) after termination. User Content included in any shared Design will continue to available within that Design even after the expiration of Your Subscription. Unless your account was terminated due to a Vio...”Open source citation
The clause provides a deletion or time-bounded retention path.
“Upon termination, you must cease using the Service. You will lose access to your Designs, User Content, and any other information uploaded to the Service (and we may delete all such data unless legally prohibited) after termination. User Content included in any shared Design will continue to available within that Design even after the expiration of Your Subscription. Unless your account was terminated due to a Vio...”Open source citation
The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.
“d. Dispute Resolution . If you have a dispute arising out of these Terms, contact us here (opens in a new tab or window) first and we’ll attempt to work with you to resolve the dispute. In the event that we’re unable to resolve a dispute directly, you and Canva each agree to resolve any claim, dispute, or controversy (excluding any Canva claims for injunctive or other equitable relief) arising out of or in conne...”Open source citation
The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.
“d. Dispute Resolution. If you have a dispute arising out of these Terms, contact us [here(opens in a new tab or window)](https://www.canva.com/help/legal-form/) first and we’ll attempt to work with you to resolve the dispute. In the event that we’re unable to resolve a dispute directly, you and Canva each agree to resolve any claim, dispute, or controversy (excluding any Canva claims for injunctive or other equit...”Open source citation
Tier matrix
Plan-level conditions detected from citation-backed clauses. Empty tiers mean AIRIN has not captured decisive tier language yet.
| Tier | Surface | Verdict | Risk | Citations |
|---|---|---|---|---|
| All applicable tiers | commercial use | worsens | HIGH | 2 |
| All applicable tiers | data retention | improves | LOW | 5 |
| All applicable tiers | governing law disputes | conditional | MEDIUM | 2 |
| All applicable tiers | indemnity liability | conditional | MEDIUM | 4 |
| All applicable tiers | moderation enforcement | conditional | MEDIUM | 1 |
| All applicable tiers | output ownership | improves | LOW | 2 |
| All applicable tiers | privacy data use | worsens | HIGH | 10 |
| All applicable tiers | subprocessors data sharing | conditional | MEDIUM | 1 |
| All applicable tiers | training use | worsens | HIGH | 2 |
| Free | indemnity liability | conditional | MEDIUM | 2 |
| Free | output ownership | worsens | HIGH | 3 |
| Free | prompt ownership | worsens | HIGH | 3 |
Policy evolution
Open full timelineBefore/after stance changes across captured policy versions. When no material delta exists yet, AIRIN shows the latest citation-backed stance events instead.
data sharing worsened from medium/third party or vendor sharing to high/sale or sell.
“b. Violations. If Canva, in its reasonable discretion, determines that you or your use of the Service, your User Content, or your Designs violate these Terms, including but not limited to, Canva’s Acceptable Use Policy, the Section entitled ‘Restrictions on Use of the Service', the Section entitled 'Anti-discrimination', (any of which is considered a “Violation”) Canva may take one or more of the following actions: (i) delete or otherwise restrict the prohibited User Content or Designs; (ii) suspend your access to the Service; (iii) terminate and delete your account along with all Designs and User Content associated with that account (iv) permanently ban you from using the Service; and/or (v) disclose the prohibited User Content or Designs and related information to appropriate third parties, such as government authorities or law enforcement.”Before citation
“We will share student data with our third party service providers who have security, privacy, and data retention policies consistent with our policies and solely to the extent necessary for them to perform a business or technology support function for us. This may include data processing, account management or providing us with usage analytics. Canva does not sell student data. The following third party service providers will process student data for the sole purpose of delivering the Canva Education service. If a school deletes their Canva Education account, or requests the deletion of personally identifiable information associated with a student’s account, Canva will direct these services to delete any such information they hold:”After citation
data sharing improved from high/sale or sell to medium/third party or vendor sharing.
“We will share student data with our third party service providers who have security, privacy, and data retention policies consistent with our policies and solely to the extent necessary for them to perform a business or technology support function for us. This may include data processing, account management or providing us with usage analytics. Canva does not sell student data. The following third party service providers will process student data for the sole purpose of delivering the Canva Education service. If a school deletes their Canva Education account, or requests the deletion of personally identifiable information associated with a student’s account, Canva will direct these services to delete any such information they hold:”Before citation
“b. Violations. If Canva, in its reasonable discretion, determines that you or your use of the Service, your User Content, or your Designs violate these Terms, including but not limited to, Canva’s Acceptable Use Policy, the Section entitled ‘Restrictions on Use of the Service', the Section entitled 'Anti-discrimination', (any of which is considered a “Violation”) Canva may take one or more of the following actions: (i) delete or otherwise restrict the prohibited User Content or Designs; (ii) suspend your access to the Service; (iii) terminate and delete your account along with all Designs and User Content associated with that account (iv) permanently ban you from using the Service; and/or (v) disclose the prohibited User Content or Designs and related information to appropriate third parties, such as government authorities or law enforcement.”After citation
model training worsened from low/no training claim to high/training permitted.
“Your [Privacy Settings(opens in a new tab or window)](https://www.canva.com/settings/privacy-preferences) allow you to control whether your general usage data and/or User Content can improve AI-powered features. Canva and its trusted partners may use this to develop and improve AI-powered features if this is consistent with your [Privacy Settings(opens in a new tab or window)](https://www.canva.com/settings/privacy-preferences), which you can review and update at any time. We will not use User Content of Canva Education for AI training. Your privacy and choice are important to us and you’re always in control of your settings. Learn more [here(opens in a new tab or window)](https://www.canva.com/trust/privacy/).”Before citation
“You can manage (opens in a new tab or window) your preferences relating to how Canva and the third party service providers we engage to enable functionality within the Service, may use your data for training AI, including through the use of machine learning technologies. Please visit this page (opens in a new tab or window) for further information.”After citation
model training improved from high/training permitted to low/no training claim.
“For Service improvement (including analytics and machine learning) : We may analyze your activity, content, media uploads and related data in your account to provide and customize the Service, including generating and storing that data as Memories, and to train our algorithms, models and AI products and services using machine learning to develop, improve and provide our Service. You can manage the use of your data for training AI to improve our Service in the privacy controls page under your privacy settings (opens in a new tab or window) . You can manage your Memories in your AI personalization settings (opens in a new tab or window) .”Before citation
“Your [Privacy Settings(opens in a new tab or window)](https://www.canva.com/settings/privacy-preferences) allow you to control whether your general usage data and/or User Content can improve AI-powered features. Canva and its trusted partners may use this to develop and improve AI-powered features if this is consistent with your [Privacy Settings(opens in a new tab or window)](https://www.canva.com/settings/privacy-preferences), which you can review and update at any time. We will not use User Content of Canva Education for AI training. Your privacy and choice are important to us and you’re always in control of your settings. Learn more [here(opens in a new tab or window)](https://www.canva.com/trust/privacy/).”After citation
legal burden changed from medium/indemnity to medium/liability limited.
“You agree, to the extent permitted by law, to defend, indemnify and hold harmless Canva and its affiliates, officers, directors, agents, licensors and employees from and against any and all claims, costs, damages, losses, liabilities and expenses (including reasonable attorneys’ fees and costs) resulting from or related to (i) your violation of these Terms or (ii) your User Content.”Before citation
“The Service is provided on an “as-is” and “as-available” basis. To the maximum extent permitted by applicable law and subject to any non-excludable rights and remedies you may have under applicable law, Canva, its licensors, and its suppliers, expressly disclaim any and all warranties of any kind, whether express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement. Canva does not warrant that your use of the Service will be uninterrupted or error-free. Canva does not warrant that it will review your data for accuracy or that it will preserve or maintain your data without loss. You understand that use of the Service necessarily involves transmission of your data over networks that Canva does not own, operate, or control, and that Canva is not responsible for any of your data lost, altered, intercepted or stored across such networks. Canva will not be liable for delays, interruptions, service failures, or other problems inherent in use of the internet and electronic communications or other systems outside Canva’s reasonable control.”After citation
data sharing worsened from medium/third party or vendor sharing to high/sale or sell.
“b. Violations . If Canva, in its reasonable discretion, determines that you or your use of the Service, your User Content, or your Designs violate these Terms, including but not limited to, Canva’s Acceptable Use Policy, the Section entitled ‘Restrictions on Use of the Service', the Section entitled 'Anti-discrimination', (any of which is considered a “Violation”) Canva may take one or more of the following actions: (i) delete or otherwise restrict the prohibited User Content or Designs; (ii) suspend your access to the Service; (iii) terminate and delete your account along with all Designs and User Content associated with that account (iv) permanently ban you from using the Service; and/or (v) disclose the prohibited User Content or Designs and related information to appropriate third parties, such as government authorities or law enforcement.”Before citation
“We will share student data with our third party service providers who have security, privacy, and data retention policies consistent with our policies and solely to the extent necessary for them to perform a business or technology support function for us. This may include data processing, account management or providing us with usage analytics. Canva does not sell student data. The following third party service providers will process student data for the sole purpose of delivering the Canva Education service. If a school deletes their Canva Education account, or requests the deletion of personally identifiable information associated with a student’s account, Canva will direct these services to delete any such information they hold:”After citation
Latest stance: third party or vendor sharing on privacy data use
“You may make a request by contacting us at privacy@canva.com. We will authenticate your request using the email address associated with your Canva account and if necessary, proof of residency. Depending on applicable state law, you may also appeal a refusal to take action on a request by contacting us at privacy@canva.com. You may opt out of the “selling or sharing” of your personal information, which may include us sharing your information with third party advertising partners as described in section 4 "Advertising" or providing your employer with information confirming whether or not you use Canva using their email domain, as described in section 3(d) "Your employer". You can opt out by following the instructions on the “Do not sell or share my personal information” banner, or by emailing privacy@canva.com. Canva Education: We do not sell or share personal information of students using Canva Education.”Open timeline citation
Latest stance: third party or vendor sharing on privacy data use
“Welcome to Canva. Our Privacy Policy explains how the Canva Contracting Entity (as defined in the Terms of Use) (“Canva”, “we” or “us”) and its affiliates collect, use, disclose, and protect information when you use Canva’s services (the "Service") or interact with us, and your choices about the collection and use of your information. Capitalized terms that are not defined in this Privacy Policy have the meaning given to them in our Terms of Use (opens in a new tab or window) . If you do not want your information processed in accordance with this Privacy Policy in general or any part of it, you should not use our Service. This policy applies to all users of the Service, including, but not limited to users of our Developer Portal (opens in a new tab or window) .”Open timeline citation
Latest stance: third party or vendor sharing on subprocessors data sharing
“Summary: We might share some information about you with our affiliates, business partners and third-party service providers in order to provide the Service to you or to fulfill Canva’s legitimate business interests.”Open timeline citation
Latest stance: third party or vendor sharing on data retention
“We share your information with Canva affiliates and third-party service providers for the purpose of providing the Service to you, to facilitate Canva’s legitimate interests or if you consent. These parties are vetted by us, and will only be provided with access to your information as is reasonably necessary for the purpose that Canva has engaged that party. We require that such parties comply with applicable laws, and have security, privacy and data retention policies consistent with our policies to the extent necessary for them to perform a business or technology support function for us. Some of the parties with whom Canva may share your personal information assist Canva with functions such as: Billing;”Open timeline citation
Capture recency
- Privacy Policy:Last captured 2026-08-24· verified 2026-08-24
- Terms of Service:Last captured 2026-08-24· verified 2026-08-24
Dates state when our pipeline captured and verified each document — not when the vendor last changed it. Documents are re-scanned on a recurring cadence; a document verified once says so until a re-scan confirms it again.
↑ 256 more findings this quarter vs last (455 vs 199). First scan: June 2026.
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Every finding above is a verbatim quote from Canva AI's own published policy, captured to an immutable snapshot and read in full through a two-gate verification pipeline. Confidence labels and any analysis are AI-generated and informational only — not legal advice.
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