awen procurement policy evidence
Only topics backed by verified findings appear below. Each row preserves the platform's exact policy words and capture provenance.
| Topic | Plan or tier | Risk | Their words | Source |
|---|---|---|---|---|
| DPA, audit rights & data residency | All applicable tiers | low | “ "IP Audit Tool" means an optional automated feature that reviews recorded generation steps and surfaces points for the User's further review, as described in Section 6.6.” | Captured 2026-07-19Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | unknown | “ The Personal Data we process is stored by our cloud providers on servers located within the European Union.” | Captured 2026-07-19Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | unknown | “ (a) establish that the User holds the necessary rights in any Input;” | Captured 2026-07-19Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | unknown | “ they are located in a country considered having an adequate level of protection by the European Union in terms of personal data or,” | Captured 2026-07-19Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | unknown | “ (a) is an informational, User-operated aid only;” | Captured 2026-07-19Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | unknown | “ (c) record activities or modifications occurring outside the Service; or” | Captured 2026-07-19Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | unknown | “ In either case, provenance records do not:” | Captured 2026-07-19Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | low | “ they abide by contractual provisions ensuring an equivalent level of protection of your Personal Data (such as standard contractual clauses established by the European Commission).” | Captured 2026-07-19Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | unknown | “ Awen may rely on Basic Provenance and, where available, the Lineage Data and awen.zip export when assessing how an asset was created and whether Third-Party Materials were introduced through the Service.” | Captured 2026-07-19Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | unknown | “ In order to perform the Services, we may transfer some of your Personal Data to third party service providers located or using servers located outside the European Union (the "EU") and the European Economic Area (the "EEA"). In such a case, we make sure that:” | Captured 2026-07-19Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | unknown | “ User Accounts and the data they contain are hosted by Awen on the CloudFlare server in the European Union.” | Captured 2026-07-19Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | unknown | “ The Processor ensures that all data is stored in servers located within the European Union and is subject to European Union regulations on information security. This means that the data is protected from unauthorized access and other security breaches according to EU regulations.” | Captured 2026-07-19Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | unknown | “ (d) constitute legal advice or legal clearance.” | Captured 2026-07-19Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | low | “ IP Audit Tool. Where activated, the IP Audit Tool reviews recorded generation steps and surfaces points for the User's attention. The IP Audit Tool:” | Captured 2026-07-19Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | unknown | “ 9.3. Data stored in servers in the EU and respect EU regulations on information security” | Captured 2026-07-19Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | unknown | “ (b) establish that an Output Content item does not infringe third-party rights;” | Captured 2026-07-19Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | unknown | “ 6.4.3 Role of Traceability. Basic Provenance is recorded and made available to all Users in respect of eligible assets, and constitutes the record used to identify how an asset was created and whether Third-Party Materials were introduced through the Service. Where the User has activated the Traceability Functionality, the full Lineage Data and the applicable awen.zip export constitute the complete, exportable technical record of the Inputs, prompts, references, models, parameters, processing steps, and outputs recorded within the Service.” | Captured 2026-07-19Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ "Basic Provenance" means the per-asset, view-only record made available to all Users at no additional charge showing the Inputs, prompts, and model associated with an individual item of Output Content. Basic Provenance is accessible through the Service only for so long as the associated asset has been saved and the asset and the relevant account continue to exist within the Service and have not been deleted, and ceases to be available upon deletion of the asset or account or upon termination or expiry of the subscription. Awen gives no undertaking to retain, restore, or reconstruct Basic Provenance, and the User is responsible for accessing and exporting it while available. Basic Provenance does not include the cross-asset lineage map, the data associated with steps beyond the displayed asset, awen.zip or other structured export, extended retention, or the IP Audit Tool.” | Captured 2026-07-19Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “(ii) Where the User had activated the Traceability Functionality at the time the Output Content was generated, the full Lineage Data and the awen.zip export for the asset are additionally accessible to the User through the Service, subject to the same conditions and limitations set out in paragraph (a)(i), and the User is responsible for downloading and retaining them while available.” | Captured 2026-07-19Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ categories of personal data processed: Prospect information (name, surname, contact details, request for a demo…) ;” | Captured 2026-07-19Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ Data backup is performed every month, and the data is stored on encrypted hard drives. The retained data is subject to the subscription duration of the user, which means it is kept as long as the user is subscribed to the platform. The Processor ensures that backed-up data is protected from unauthorized access and other security breaches according to EU regulations.” | Captured 2026-07-19Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ Therefore, Awen shall only retain your personal data for the following periods:” | Captured 2026-07-19Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ "awen.zip" means Awen's standard structured export containing the available Lineage Data associated with an eligible asset, including such Inputs, prompts, references, outputs, generation records, processing information, visual maps, and metadata as were recorded and are technically available within the Service.” | Captured 2026-07-19Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ retention period: 3 years or upon request from subject for data to be deleted, whichever is soonest” | Captured 2026-07-19Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ This licence continues only for the duration reasonably necessary to provide the Services and complete any applicable retention, export, backup, security, or deletion process.” | Captured 2026-07-19Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ Reason for retention period: to make statistics, to give you access to a demo account and otherwise contact you.” | Captured 2026-07-19Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ categories of personal data processed: Identification data (name, surname, email address etc…) ; Any contractual document entered into by you and Awen ; Billing and financial information (payment, refunds…) ;” | Captured 2026-07-19Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ (i) Regardless of the User's plan, the Basic Provenance for an asset is accessible to the User through the Service for so long as the asset has been saved and the asset and account continue to exist within the Service and have not been deleted. The User is responsible for accessing and exporting the Basic Provenance while it is available. Awen gives no undertaking to retain, restore, reconstruct, or otherwise make the Basic Provenance accessible, cannot and shall not be required to make it accessible where the asset or account has been deleted or no longer exists, and shall have no liability in any such case.” | Captured 2026-07-19Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ Your Personal Data will be handled in accordance with this Policy as long as it is needed in order to:” | Captured 2026-07-19Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ categories of personal data processed: cookies” | Captured 2026-07-19Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ has backed up the data on one or more reliable media prior to any use before activating the User Account, and undertakes to make any periodic back-ups of his or her data when using his or her User Account.” | Captured 2026-07-19Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ The User acknowledges that his User Account may be deleted, in compliance with applicable legislation and/or the Subscription Contract, at the end of the contract between the User and the Customer or at the end of the Subscription Contract between Awen and the Customer, it being specified that the Customer will be responsible for informing his employees of the deletion of their User Account.” | Captured 2026-07-19Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ retention period: 13 months after they were first installed on your terminal” | Captured 2026-07-19Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ The User shall download the documents and data from his account before the end of the period of accessibility of his User Account, it being specified that such content is not kept indefinitely by Awen.” | Captured 2026-07-19Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ "Lineage Data" means the information recorded by the Service concerning the creation, generation, editing, or transformation of an eligible asset, which may include Inputs, prompts, references, intermediate outputs, final outputs, models, tools, parameters, processing steps, timestamps, user or project information, and associated metadata.” | Captured 2026-07-19Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ comply with the law and namely prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation and take other actions permitted by law.” | Captured 2026-07-19Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ retention period: 6 years after termination of the Contract” | Captured 2026-07-19Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ When we have no ongoing legitimate business need to process your personal data, we will delete it as soon as it is technically possible.” | Captured 2026-07-19Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ Reason for retention period: to make statistics and more generally for evidentiary purposes, given that most claims are subject to a 6 year statute of limitation” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ The model used may depend on the task requested, the technical requirements of the workflow, model availability, performance, cost, safety, latency, and the configuration of Awen's infrastructure at the relevant time.” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Awen may update this section from time to time to reflect changes in its infrastructure, service providers, technical architecture, or product capabilities.” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Awen may use the following models for text generation, reasoning, conversation, content editing, summarization, translation, analysis, and other text-based tasks:” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Awen may use the following models and tools for video generation, video transformation, video enhancement, and video upscaling:” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Unless expressly specified otherwise by the user, Awen is responsible for selecting, routing, configuring, and parametering the models and technical systems used to process a user request.” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ This section explains which models may be used by Awen, how model selection is handled, and how this list is maintained.” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ (d) notify the User without undue delay upon becoming aware of any material adverse change in a provider's data-use commitments.” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Awen may use the following models and tools for image generation, image editing, image transformation, visual asset creation, and image upscaling:” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ In some cases, a user may request a model or technical route that is not compatible with the requested task, output format, input type, safety requirements, or available infrastructure. In such cases, Awen may adapt the technical route, select a different model, modify parameters, use additional supporting tools, or otherwise adjust the workflow as necessary to complete the request or preserve the proper functioning of the service.” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Upon such notification, the User may object, and Awen shall, as the User's exclusive remedy, cease routing the User's Data to the relevant provider, which may result in the unavailability of the affected functionality without breach of these Terms.” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ This means that Awen may determine which model, tool, provider, workflow, parameters, settings, or sequence of technical operations is most appropriate for a given task. This selection may be based on factors such as quality, speed, availability, model capabilities, infrastructure constraints, safety requirements, cost, latency, and compatibility with the requested output.” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Awen uses a combination of proprietary, third-party, and ancillary artificial intelligence models to provide its agentic features, including text generation, image generation, video generation, 3D generation, image and video enhancement, document processing, tagging, and related automated workflows.” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ The specific model used for a given task may vary and may change without requiring a separate notice to users, provided that such use remains consistent with Awen's applicable terms, privacy commitments, and customer agreements.” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ In addition to our Subprocessors, your Personal Data may be disclosed to independent contractors in order to perform part of the Services (only the data strictly necessary for them to perform their duties).” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ We may disclose your personal data to third-party service providers (the "Subprocessors"). When we do so, we make sure to work only with companies that safeguard and protect your personal data and comply with the Applicable Law in the same way that we do. Therefore, in accordance with Article 28 of the UK GDPR, access to your Personal Data by our Subprocessors is subject to the signature of a written agreement which allows us to monitor and control the way our Subprocessors handle your personal data.” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ In connection with the use of the Services, some of your Personal Data may be processed by Third Parties for the purpose of carrying out some of the processing operations listed out above.” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ You can find a list of Subprocessors and their use here: https://compliance.awen.ai/subprocessors .” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ This list is kept up to date as soon as changes are made to Awen's infrastructure, including the addition, replacement, upgrade, removal, or deprecation of any model or model provider.” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Users remain entirely able to direct Awen to select a specific model, provider, workflow, or technical route where such instruction is expressly defined by the user. Awen will follow such direction where technically feasible and compatible with the capabilities, limitations, and intended use of the requested model or route.” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Awen may use the following models for 3D asset generation, 3D reconstruction, and related spatial or visual generation tasks:” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ With respect to third-party model and infrastructure providers, Awen shall:” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Updates may include adding new models, replacing existing models, removing deprecated models, or changing the purpose for which a model is used.” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ By using Awen, users acknowledge and accept that the Awen agent may rely on one or more of the models listed in this section.” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Users acknowledge that they may not always be informed of the specific model, parameters, or technical route used for each individual operation, unless such information is expressly made available within the Awen interface or required under an applicable customer agreement.” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Awen will keep this list reasonably up to date so that users have visibility over the categories of models that may be used when interacting with the platform.” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Awen may also use ancillary models to support the operation of the platform. These models may be used for tasks such as document processing, optical character recognition, tagging, classification, extraction, routing, moderation support, formatting, metadata generation, and other infrastructure-level or workflow-support functions.” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ (a) engage only providers identified in the subprocessor list referenced in the applicable data-protection terms;” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ Each action performed through the Services consumes a portion of the available Capacity Allocation based on the type of operation, computational intensity, generation duration, resolution, model used, or other technical parameters determined by Awen.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ API access, automated extraction, high-volume processing, and bulk exports may require a separate arrangement.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ Administrator Accounts enable the employees in charge to manage their employees' accounts on Awen. The customer may, under his sole responsibility, offer dedicated access to an Administrator Account to third parties who are exclusively contractual partners of the customer and who are authorized to consult/use its content (private data, for example).” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ (f) per-user or per-department usage limits;” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ Enterprise subscriptions may operate on an organization-level capacity model rather than a per-seat model.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ The Traceability Functionality is available on a buy-in basis and is provided only where the User has subscribed to the applicable plan, which may be subject to additional fees, capacity limits, retention conditions, and usage requirements. The Traceability Functionality includes:” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ Capacity consumption rates may vary depending on the Services, features, or models used and may be updated by Awen from time to time.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ Where the available Capacity Allocation reaches zero (0), access to generation functionalities may be suspended until:” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ Generative capacity represents the amount of computational and processing resources made available to the User or Customer for the generation of content through the Services, including but not limited to images, videos, text, 3D assets, rendering operations, model executions, transformations, and related actions.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ All paying accounts shall be payable monthly in advance, on the first (1st) day of each billing cycle. Awen AI Corporation (United States) shall issue a secure payment link through Stripe for first time subscriptions or an automatic debit on any pre-registered card for as long as the subscription remains active.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ Users may cancel their subscription at any time in accordance with the Subscription Agreement.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ Awen makes Basic Provenance available to all Users at no additional charge, enabling the User to view, for any individual item of Output Content, the Inputs, prompts, and model associated with that item.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ Employee Accounts allow the Customer's employees and other personnel to access and use Awen's technologies in the course of their business. Users of Employee Accounts have access to the Services under conditions defined between their employer (the Customer) and Awen in the Subscription Contract. Employee Accounts are configured by a User with an Administrator Account.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ (b) unlimited or flexible user provisioning;” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ (h) other enterprise management functionalities defined in the applicable Subscription Agreement.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ Individual and Team subscription plans are structured on a per-seat basis.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ The Customer acknowledges that displayed usage metrics are provided for informational and operational purposes and that Awen's internal usage calculations and logs shall prevail in the event of discrepancy.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ (b) access to the data associated with each step;” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ Specific enterprise capacity allocations, limitations, service levels, and commercial conditions shall be defined in the applicable Subscription Agreement or Order Form.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ For Team subscriptions, capacity allocations may be assigned, pooled, distributed, or restricted between users depending on the features included within the applicable plan.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ Any cancellation of a paid subscription shall take effect at the end of the current billing cycle. The User will retain access to the Services until the conclusion of the paid period, after which access may be suspended unless the subscription is renewed.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ The Services enable Customers to use Awen's technologies for creative activities. In this context, Awen provides user accounts (hereinafter "User Accounts") for its Customers (hereinafter "Administrator Accounts") and, in the case of teams subscriptions, their employees (hereinafter "Employee Accounts") on the basis of the subscription contract entered into with the Customers.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ Each purchased seat grants access to a specific amount of generative capacity associated with the applicable subscription tier.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ In addition, prior to entering into a Subscription Agreement, potential customers may benefit from a demonstration account (hereinafter a "Demo Account") for a limited period. At the end of the trial period, the potential customer must conclude a Subscription Contract in order to continue using the services.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ Enterprise Customers may receive access to:” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ Due to the computational resources and energy consumption required to generate content, all generations performed through the Services are final and non-refundable once initiated and completed, regardless of the outcome or usability of the generated content.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ Users shall have access within their account interface to usage-related information, including where applicable:” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ "Traceability Functionality" means the advanced lineage and governance features made available on a buy-in basis, including:” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ (a) navigation of the full lineage map across all recorded generation, editing, and transformation steps;” | Captured 2026-07-19Open source →Finding permalink → |
Informational only, not legal advice. Terms can change; verify every cited source and capture date during procurement review.
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