How long does MadeThis keep your data?

Describes the scope of the export handoff, including facilitation of custom domain transfer subject to registrar rules, identity verification, and transfer locks; specifies that MadeThis subdomains are not transferable; and explicitly excludes MadeThis's proprietary platform, agent infrastructure, shared systems, and credentials from the handoff, defining the boundaries of what user data and assets can be taken on exit from the platform.

Their words · Terms of Service

“We will also facilitate transfer of a custom domain registered for your business through MadeThis where it is transferable, subject to registrar rules, transfer locks, identity verification, and your authority over the business. MadeThis subdomains are not transferable. This assisted coordination is separate from any self-service domain transfer available through the Services, which has no three-month subscription requirement and remains subject to registrar rules and transfer locks. The handoff excludes MadeThis's proprietary platform and agent infrastructure, shared systems, credentials, other users' data, and materials or services that cannot lawfully be transferred. Third-party licenses and restrictions continue to apply. You are responsible for replacement hosting, provider accounts, transfer and ongoing third-party charges, and any changes needed to run your business elsewhere. The handoff does not include rebuilding the business for another platform, ongoing migration assistance, or a guarantee that MadeThis-dependent features will operate elsewhere. Request the handoff at support@madethis.com while your paid subscription remains active and before deleting your account or any business you want included. A scheduled cancellation does not prevent a request during the remaining paid subscription period. We will verify ownership and coordinate the export and any domain transfer with you, including confirming a handoff schedule. ”

Captured 2026-09-25. Open captured source →Snapshot SHA-256: fb48eb1f011932fb761a528dd87d01ff1ac37084e343f00f40e74823eb50c0ee

Permalink to this finding →

Informational only, not legal advice. Terms can change; check the cited policy and capture date before relying on this answer.

The same question for other platforms

📢 POLICY UPDATES ALERT

AIRIN Brief

Built for compliance officers, legal counsel, and SaaS founders. Subscribe to the email digest — one short brief when a tracked vendor materially changes its terms, training policy, or risk rating. Prefer in-app? Watch platforms in your alerts inbox instead.