How long does 21st keep your data?

Establishes specific retention periods by data category: account data for the account lifetime plus a post-closure period; conversation and agent run data retained per user settings or until deletion request; logs and diagnostic data for up to twelve months unless security or legal needs require longer; and billing records for a legally required period.

Their words · Privacy Policy

“ We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include: Account data: for the life of the account plus a reasonable period after closure for legal and audit purposes. Conversation history and agent run data (21st Agents): retained on your behalf and deleted in accordance with your settings or upon request. Logs and diagnostic data: retained for up to twelve months unless required for security or legal reasons. Billing records: retained for the period required by tax and accounting law.”

Captured 2026-09-24. Open captured source →Snapshot SHA-256: 3650e44a15785882a8e614f2fc9b25d7a40503f54c86195840d10404fe5afa53

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Informational only, not legal advice. Terms can change; check the cited policy and capture date before relying on this answer.

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