Sprout Social AI policy evolution

“Creator personal information collected through the Influencer Marketing platform is retained for as long as necessary to provide the Influencer Marketing Service to our customers. Creator personal information is deleted or anonymized when it is no longer necessary for this purpose, when the creator submits a valid deletion request, or as otherwise required by applicable law. When Sprout Social receives a verified deletion request related to the Influencer Marketing platform, Sprout Social will direct its service providers and contractors to delete the consumer's personal information as well.”

“The Services are intended for a general audience and are not directed at children under thirteen (13) years of age. Consistent with the federal Children’s Online Privacy Protection Act of 1998 (COPPA), we do not knowingly request personal information from anyone under the age of 13 without requiring parental consent. Any person who provides their personal information to us through our Site or Services represents that they are at least 13 years of age. If you are a parent or guardian and you believe we have collected information from your child in a manner not permitted by law, contact us at privacy@sproutsocial.com . We will remove the data to the extent required by applicable laws. We do not knowingly “sell” or “share,” as those terms are defined under the California Consumer Privacy Act, as amended, the personal information of minors under 16 years old who are California residents. If you are a California resident under 18 years old and registered to use the Service, you can ask us to remove any content or information you have posted on the Service. To make a request, email us at the email address set out in the “ How to Contact Us ” section with “California Under 18 Content Removal Request” in the subject line, and tell us what you want removed. We will make reasonable good faith efforts to remove the post from prospective public view, although we cannot ensure the complete or comprehensive removal of the content and may retain the content as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.”