Before/after stance changes across captured policy versions, with exact citations. If no before/after delta is available yet, AIRIN shows the latest citation-backed stance events instead.
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Aug 17, 2026privacyhigh
content license
Latest stance: sublicensable or transferable
“Promotional Credits have no cash value, are non-transferable and, unless otherwise specified in writing by Pinecone, expire 30 days from issuance. “ Reseller ” means a Pinecone-authorized, third-party distributor or reseller that sells Service subscriptions to Customer. “ Restricted Information ” means the following categories of Personal Information: (a) patient, medical, or other protected health information regulated by the U.S. Health Insurance Portability and Accountability Act (“ HIPAA Information ”); (b) credit, debit, bank account, or other financial account numbers; (c) social security numbers, driver’s license numbers, or other unique and private government ID numbers; (d) special categories of data as defined in the GDPR; and (e) other similar categories of sensitive information as set forth in the Applicable Data Protection Laws. “ Security Measures ” means Pinecone’s Technical and Organizational Security Measures, made available at https://www.pinecone.io/legal/security-measures.pdf . “ Services ” means the hosted services that Pinecone makes available at https://app.pinecone.io/ , together with APIs. Pinecone may modify Services from time to time, provided that any modifications do not materially diminish the features or functionalities of Services used by Customer during the applicable Subscription Term. For clarity, Services do not include any Customer System or any software, sample data, libraries or services which are not individually essential for the functioning of Services that Pinecone makes available under separate license terms or otherwise.”
Open citationAug 7, 2026privacyhigh
content ownership
Latest stance: platform claims or reserves rights
“This Website Privacy Policy (“Privacy Policy”) describes the privacy practices of Pinecone Systems, Inc. and that of its subsidiaries and affiliates (collectively, “Pinecone,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, secure and otherwise process personal information from individuals in connection with our website and any other website that we own or control and which posts or links to this Privacy Policy (collectively, the “Websites”), as well as our marketing activities, corporate events, conferences and other live events, and the rights and choices available to individuals with respect to their information. Pinecone may provide additional or supplemental privacy policies to individuals for specific products or services that we offer at the time we collect personal information. These supplemental privacy policies will govern how we may process the personal information in the context of the specific product or service. This Privacy Policy does not govern how we may process personal information on behalf of our enterprise customers as part of the Pinecone Services. We process such personal data only as instructed by our customers and in accordance with a data processing agreement between our customers and us. We provide important information for individuals located in the European Union, European Economic Area, Switzerland and United Kingdom (collectively, “Europe” or “European”) below .”
Open citationAug 7, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“We may share personal information with the following categories of recipients: Service providers. We work with service providers that work on our behalf that may need access to certain Personal Data in order to provide their services to us. These companies may include, but are not limited to, cloud storage providers, analytics services, fraud prevention, identity verification providers, etc. We may share your personal information with third-party companies and individuals that provide services on our behalf or help us operate the Websites (such as customer support, hosting, analytics, email delivery, marketing and database management services). Payment processors. We share your payment information with third party payment processors, for the purpose of facilitating your payments when using our Services. These third parties may have access to your Personal Data so that they may perform these tasks on our behalf. Third party advertisers. We may partner with third parties to either display advertising on our Services or to manage our advertising on other websites or apps. Our third party advertisers may use Tracking Technologies to gather information about your activities on our Services and other websites and apps in order to provide you advertising based upon your browsing activities and interests. Third Party Integrations. The Services allow you to integrate with certain third-party services, such as in order to connect your Facebook or Apple account to our Services or to place purchases, in which case you will be bound by the terms and conditions and privacy notices of said third parties (e.g., Google or GitHub).”
Open citationAug 7, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“Please make sure that you read and accept them in advance. We do not receive or store your passwords for any of these third party services. Business partners. We may share your personal information with third parties with whom we partner, including parties with whom we may co-sponsor corporate events or promotions, with whom we jointly offer products or services, or whose products or services may be of interest to you. Professional advisors. We may share your personal information with professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us. Authorities and others. We may share your personal information with law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance, fraud prevention and safety purposes described above. Business transferees. We may share your personal information with relevant participants in business transactions (or potential transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, (including, in connection with a bankruptcy or similar proceedings).”
Open citationAug 7, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“We are headquartered in the United States and may have service providers in other countries, and your personal information may be transferred to the United States or other locations outside of your state, province, or country where privacy laws may not be as protective as those in your state, province, or country. European users should read the important information provided in the “ Notice to European Users ” section to learn more about transfer of personal information outside of Europe.”
Open citationJul 20, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“Entire Agreement . This Agreement, together with all Orders, the Acceptable Use Policy, the DPA and, as and if applicable, a BAA and Supplemental Terms, is the complete and exclusive statement of the agreement between the Parties and supersedes all proposals, questionnaires and other communications and agreements between the Parties (oral or written) relating to the subject matter of this Agreement. Any terms and conditions of any Customer web portal, vendor onboarding process, purchase order or other instrument issued by Customer in connection with this Agreement which are in addition to, inconsistent with or different from the terms and conditions of this Agreement shall be of no force or effect. Additionally, this Agreement supersedes any confidentiality, non-disclosure, evaluation or trial agreement previously entered into by the Parties with respect Customer’s or an Affiliate’s evaluation of Services or otherwise with respect to Services. Amendments; Waivers; Severability . This Agreement may be modified only by a written instrument duly executed by authorized representatives of the Parties; provided, however, that Pinecone may (a) modify this Agreement as provided in Section 19 and (b) designate successor locations for the URLs referenced throughout this Agreement and may modify the policies and terms (including the Pricing Page) published at those URLs in its sole discretion, subject to any limitations on modifications noted therein.”
Open citationJul 20, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“Data Use and Feedback . Customer Data . Customer, on behalf of itself and applicable Affiliates (if any), hereby grants Pinecone the right to use and process Customer Data solely to provide Services and as otherwise expressly provided in this Agreement. Subject to this Agreement and the DPA, Pinecone may use Customer Data to provide, maintain, operate, improve, and support Services used by Customer, to calculate Fees due from Customer, to prevent or address technical problems, to share insights and other reporting with End Users, and to fulfill legal obligations. The terms of the DPA are hereby incorporated by reference into this Agreement with respect to Customer Data that contain Personal Information. Usage Data . Pinecone may collect and use Usage Data to develop, provide, maintain, market, operate, improve and support present and future Pinecone products and services; provided, however, that Pinecone may not disclose Usage Data to any third party unless (a) the disclosure is made strictly in accordance with Section 10 or (b) the Usage Data has been aggregated or anonymized and does not identify, and cannot be reasonably associated with, Customer, any Customer Affiliate, any End User or other identifiable individual, or any Customer Confidential Information. Feedback . Customer may provide Pinecone with bug reports, suggestions or other feedback with respect to Services, Support or Documentation (“ Feedback ”).”
Open citationJul 8, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“Please make sure that you read and accept them in advance. We do not receive or store your passwords for any of these third party services. Business partners. We may share your personal information with third parties with whom we partner, including parties with whom we may co-sponsor corporate events or promotions, with whom we jointly offer products or services, or whose products or services may be of interest to you. Professional advisors. We may share your personal information with professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us. Authorities and others. We may share your personal information with law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance, fraud prevention and safety purposes described above. Business transferees. We may share your personal information with relevant participants in business transactions (or potential transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, (including, in connection with a bankruptcy or similar proceedings).”
Open citationJul 8, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“We may share personal information with the following categories of recipients: Service providers. We work with service providers that work on our behalf that may need access to certain Personal Data in order to provide their services to us. These companies may include, but are not limited to, cloud storage providers, analytics services, fraud prevention, identity verification providers, etc. We may share your personal information with third-party companies and individuals that provide services on our behalf or help us operate the Websites (such as customer support, hosting, analytics, email delivery, marketing and database management services). Payment processors. We share your payment information with third party payment processors, for the purpose of facilitating your payments when using our Services. These third parties may have access to your Personal Data so that they may perform these tasks on our behalf. Third party advertisers. We may partner with third parties to either display advertising on our Services or to manage our advertising on other websites or apps. Our third party advertisers may use Tracking Technologies to gather information about your activities on our Services and other websites and apps in order to provide you advertising based upon your browsing activities and interests. Third Party Integrations. The Services allow you to integrate with certain third-party services, such as in order to connect your Facebook or Apple account to our Services or to place purchases, in which case you will be bound by the terms and conditions and privacy notices of said third parties (e.g., Google or GitHub).”
Open citationJul 8, 2026privacyhigh
content ownership
Latest stance: platform claims or reserves rights
“This Website Privacy Policy (“Privacy Policy”) describes the privacy practices of Pinecone Systems, Inc. and that of its subsidiaries and affiliates (collectively, “Pinecone,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, secure and otherwise process personal information from individuals in connection with our website and any other website that we own or control and which posts or links to this Privacy Policy (collectively, the “Websites”), as well as our marketing activities, corporate events, conferences and other live events, and the rights and choices available to individuals with respect to their information. Pinecone may provide additional or supplemental privacy policies to individuals for specific products or services that we offer at the time we collect personal information. These supplemental privacy policies will govern how we may process the personal information in the context of the specific product or service. This Privacy Policy does not govern how we may process personal information on behalf of our enterprise customers as part of the Pinecone Services. We process such personal data only as instructed by our customers and in accordance with a data processing agreement between our customers and us. We provide important information for individuals located in the European Union, European Economic Area, Switzerland and United Kingdom (collectively, “Europe” or “European”) below .”
Open citationJul 8, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“We are headquartered in the United States and may have service providers in other countries, and your personal information may be transferred to the United States or other locations outside of your state, province, or country where privacy laws may not be as protective as those in your state, province, or country. European users should read the important information provided in the “ Notice to European Users ” section to learn more about transfer of personal information outside of Europe.”
Open citationJun 17, 2026privacyhigh
content license
Latest stance: sublicensable or transferable
“Promotional Credits have no cash value, are non-transferable and, unless otherwise specified in writing by Pinecone, expire 30 days from issuance. “ Reseller ” means a Pinecone-authorized, third-party distributor or reseller that sells Service subscriptions to Customer. “ Restricted Information ” means the following categories of Personal Information: (a) patient, medical, or other protected health information regulated by the U.S. Health Insurance Portability and Accountability Act (“ HIPAA Information ”); (b) credit, debit, bank account, or other financial account numbers; (c) social security numbers, driver’s license numbers, or other unique and private government ID numbers; (d) special categories of data as defined in the GDPR; and (e) other similar categories of sensitive information as set forth in the Applicable Data Protection Laws. “ Security Measures ” means Pinecone’s Technical and Organizational Security Measures, made available at https://www.pinecone.io/legal/security-measures.pdf . “ Services ” means the hosted services that Pinecone makes available at https://app.pinecone.io/ , together with APIs. Pinecone may modify Services from time to time, provided that any modifications do not materially diminish the features or functionalities of Services used by Customer during the applicable Subscription Term. For clarity, Services do not include any Customer System or any software, sample data, libraries or services which are not individually essential for the functioning of Services that Pinecone makes available under separate license terms or otherwise.”
Open citationJun 17, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“Entire Agreement . This Agreement, together with all Orders, the Acceptable Use Policy, the DPA and, as and if applicable, a BAA and Supplemental Terms, is the complete and exclusive statement of the agreement between the Parties and supersedes all proposals, questionnaires and other communications and agreements between the Parties (oral or written) relating to the subject matter of this Agreement. Any terms and conditions of any Customer web portal, vendor onboarding process, purchase order or other instrument issued by Customer in connection with this Agreement which are in addition to, inconsistent with or different from the terms and conditions of this Agreement shall be of no force or effect. Additionally, this Agreement supersedes any confidentiality, non-disclosure, evaluation or trial agreement previously entered into by the Parties with respect Customer’s or an Affiliate’s evaluation of Services or otherwise with respect to Services. Amendments; Waivers; Severability . This Agreement may be modified only by a written instrument duly executed by authorized representatives of the Parties; provided, however, that Pinecone may (a) modify this Agreement as provided in Section 19 and (b) designate successor locations for the URLs referenced throughout this Agreement and may modify the policies and terms (including the Pricing Page) published at those URLs in its sole discretion, subject to any limitations on modifications noted therein.”
Open citationJun 17, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“Data Use and Feedback . Customer Data . Customer, on behalf of itself and applicable Affiliates (if any), hereby grants Pinecone the right to use and process Customer Data solely to provide Services and as otherwise expressly provided in this Agreement. Subject to this Agreement and the DPA, Pinecone may use Customer Data to provide, maintain, operate, improve, and support Services used by Customer, to calculate Fees due from Customer, to prevent or address technical problems, to share insights and other reporting with End Users, and to fulfill legal obligations. The terms of the DPA are hereby incorporated by reference into this Agreement with respect to Customer Data that contain Personal Information. Usage Data . Pinecone may collect and use Usage Data to develop, provide, maintain, market, operate, improve and support present and future Pinecone products and services; provided, however, that Pinecone may not disclose Usage Data to any third party unless (a) the disclosure is made strictly in accordance with Section 10 or (b) the Usage Data has been aggregated or anonymized and does not identify, and cannot be reasonably associated with, Customer, any Customer Affiliate, any End User or other identifiable individual, or any Customer Confidential Information. Feedback . Customer may provide Pinecone with bug reports, suggestions or other feedback with respect to Services, Support or Documentation (“ Feedback ”).”
Open citationJun 17, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“Please make sure that you read and accept them in advance. We do not receive or store your passwords for any of these third party services. Business partners. We may share your personal information with third parties with whom we partner, including parties with whom we may co-sponsor corporate events or promotions, with whom we jointly offer products or services, or whose products or services may be of interest to you. Professional advisors. We may share your personal information with professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us. Authorities and others. We may share your personal information with law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance, fraud prevention and safety purposes described above. Business transferees. We may share your personal information with relevant participants in business transactions (or potential transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, (including, in connection with a bankruptcy or similar proceedings).”
Open citationJun 17, 2026privacyhigh
content ownership
Latest stance: platform claims or reserves rights
“This Website Privacy Policy (“Privacy Policy”) describes the privacy practices of Pinecone Systems, Inc. and that of its subsidiaries and affiliates (collectively, “Pinecone,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, secure and otherwise process personal information from individuals in connection with our website and any other website that we own or control and which posts or links to this Privacy Policy (collectively, the “Websites”), as well as our marketing activities, corporate events, conferences and other live events, and the rights and choices available to individuals with respect to their information. Pinecone may provide additional or supplemental privacy policies to individuals for specific products or services that we offer at the time we collect personal information. These supplemental privacy policies will govern how we may process the personal information in the context of the specific product or service. This Privacy Policy does not govern how we may process personal information on behalf of our enterprise customers as part of the Pinecone Services. We process such personal data only as instructed by our customers and in accordance with a data processing agreement between our customers and us. We provide important information for individuals located in the European Union, European Economic Area, Switzerland and United Kingdom (collectively, “Europe” or “European”) below .”
Open citationJun 17, 2026privacyhigh
content ownership
Latest stance: platform claims or reserves rights
“We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Websites. If required by law, we will also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via email or another manner through the Websites. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your continued use of the Websites after the effective date of any modified Privacy Policy indicates your acceptance of the modified Privacy Policy.”
Open citationJun 17, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“We are headquartered in the United States and may have service providers in other countries, and your personal information may be transferred to the United States or other locations outside of your state, province, or country where privacy laws may not be as protective as those in your state, province, or country. European users should read the important information provided in the “ Notice to European Users ” section to learn more about transfer of personal information outside of Europe.”
Open citationJun 17, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“European data protection laws give you certain rights regarding your personal information. If you are located within Europe, you may ask us to take the following actions in relation to your personal information that we hold: Access. Provide you with information about our processing of your personal information and give you access to your personal information. Correct. Update or correct inaccuracies in your personal information. Delete. Delete your personal information. Transfer. Transfer a machine-readable copy of your personal information to you or a third party of your choice. Restrict. Restrict the processing of your personal information. Object. Object to our reliance on our legitimate interests as the basis of our processing of your personal information that impacts your rights. You may submit these requests by email to privacy@pinecone.io or our postal address provided above. We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions. If you would like to submit a complaint about our use of your personal information or our response to your requests regarding your personal information, you may contact us or submit a complaint to the data protection regulator in your jurisdiction. You can find your data protection regulator here .”
Open citationJun 17, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“We may share personal information with the following categories of recipients: Service providers. We work with service providers that work on our behalf that may need access to certain Personal Data in order to provide their services to us. These companies may include, but are not limited to, cloud storage providers, analytics services, fraud prevention, identity verification providers, etc. We may share your personal information with third-party companies and individuals that provide services on our behalf or help us operate the Websites (such as customer support, hosting, analytics, email delivery, marketing and database management services). Payment processors. We share your payment information with third party payment processors, for the purpose of facilitating your payments when using our Services. These third parties may have access to your Personal Data so that they may perform these tasks on our behalf. Third party advertisers. We may partner with third parties to either display advertising on our Services or to manage our advertising on other websites or apps. Our third party advertisers may use Tracking Technologies to gather information about your activities on our Services and other websites and apps in order to provide you advertising based upon your browsing activities and interests. Third Party Integrations. The Services allow you to integrate with certain third-party services, such as in order to connect your Facebook or Apple account to our Services or to place purchases, in which case you will be bound by the terms and conditions and privacy notices of said third parties (e.g., Google or GitHub).”
Open citationGenerated from live stance events. Informational only, not legal advice.