Before/after stance changes across captured policy versions, with exact citations. If no before/after delta is available yet, AIRIN shows the latest citation-backed stance events instead.
No before/after stance delta is available for this filter yet. Latest citation-backed stance events are shown below.
Sep 21, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“This may include biometric data (such as voiceprints), financial identifiers (such as account or loan numbers), health information, or other information subject to heightened safeguards. This Policy applies to instances in which we offer our Services, products, and platforms to individual users. For these relationships, Freya acts as a data controller and is governed by this Policy. This Policy does not apply when we offer our Services and process Personal Data on behalf of enterprise/business customers. We act as a service provider/data processor for those relationships, and our use of that data is governed by our customer agreements.”
Open citationSep 21, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“2) Personal Data We Collect Automatically. We and/or our authorised third-party service providers may automatically collect technical data when you visit or interact with our Services. Technical data may include, in particular:”
Open citationSep 21, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“1) Voice and Communications Data. When providing AI voice services to our business customers as a service provider/data processor to our enterprise customers (for example, banks or other regulated organizations), we may process your voice recordings, voiceprints, transcripts, or related identifiers strictly on behalf of our customer and in accordance with their instructions. We may use such data to improve our artificial-intelligence and machine-learning models that support or improve our products and services. Where required by law or by our agreements with a particular business customer, we will aggregate and de-identify this data before using it for these purposes. The customer remains responsible for the lawful basis of processing under applicable data protection law. If you are an end user of one of our business customers, you should exercise your privacy rights (such as access, deletion, or correction) directly with that customer, since they determine how your data is used.”
Open citationSep 21, 2026privacyhigh
data sharing
Latest stance: sale or sell
“We only share your Personal Data when it is necessary to provide our Services, comply with the law, or protect our users. In particular, we may share your data with: Our team and affiliates. Freya employees, contractors, and affiliated companies who need access to provide or support the Services. Service providers (sub-processors). Trusted vendors who help us deliver the Services (such as cloud hosting, payment processing, security, or customer support). These providers process data only under our instructions and with appropriate safeguards. Business customers. If you are an end user of one of our customers (for example, a bank or other regulated organization), your voiceprints, transcripts, or identifiers are shared with that customer, who controls how the data is used. Legal and regulatory authorities. Where we believe it is necessary to comply with the law, respond to valid legal requests, prevent fraud or misuse, or protect the rights, safety, and security of Freya, our customers, or the public. In case of a business transaction. If Freya is involved in a merger, acquisition, financing, or sale of assets, your data may be shared as part of that process. With your consent. If you ask us to share data or permit us to do so. We do not sell or rent your Personal Data.”
Open citationSep 21, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“We only share your Personal Data when it is necessary to provide our Services, comply with the law, or protect our users. In particular, we may share your data with: Our team and affiliates. Freya employees, contractors, and affiliated companies who need access to provide or support the Services. Service providers (sub-processors). Trusted vendors who help us deliver the Services (such as cloud hosting, payment processing, security, or customer support). These providers process data only under our instructions and with appropriate safeguards. Business customers. If you are an end user of one of our customers (for example, a bank or other regulated organization), your voiceprints, transcripts, or identifiers are shared with that customer, who controls how the data is used. Legal and regulatory authorities. Where we believe it is necessary to comply with the law, respond to valid legal requests, prevent fraud or misuse, or protect the rights, safety, and security of Freya, our customers, or the public. In case of a business transaction. If Freya is involved in a merger, acquisition, financing, or sale of assets, your data may be shared as part of that process. With your consent. If you ask us to share data or permit us to do so. We do not sell or rent your Personal Data.”
Open citationSep 21, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“Freya is a U.S.-based company, but we provide Services globally. This means that your Personal Data may be transferred to and processed in countries other than where you live. For example, our Services are hosted in the United States and European Union, and we may share data with trusted service providers in those regions to help us operate securely and efficiently. Typical transfers include: Cloud hosting and storage. Used to run and secure our platform AI voice agent technology. We use third-party providers of AI voice technology, to process voice data and deliver our Services. Payment processing. Used to handle billing and payments Analytics and support tools. Used to improve services and respond to inquiries (e.g., analytics platforms, support channels). If you are located in the European Economic Area, the United Kingdom, or Switzerland, we ensure that any transfers outside those regions are protected by appropriate safeguards. These may include the EU Standard Contractual Clauses, the UK Addendum, or transfers to recipients certified under the EU–U.S. Data Privacy Framework, as applicable. No matter where your data is processed, we apply technical, organizational, and contractual protections to ensure it remains secure and handled in line with this Privacy Policy.”
Open citationSep 21, 2026privacyhigh
data sharing
Latest stance: sale or sell
“1) Sale and Sharing of Personal Information. We do not sell Personal Information. However, some of our use of cookies and advertising tools may be considered “sharing” or “selling” of Personal Information for cross-context behavioral advertising or targeted advertising under U.S. state privacy laws. You can opt out of this activity at any time by:”
Open citationSep 21, 2026privacyhigh
data sharing
Latest stance: sale or sell
“Online identifiers such as IP addresses, device identifiers, or cookie IDs. Usage data, such as interactions with our website or ads. These categories may be shared with advertising vendors (such as analytics providers, affiliate marketing companies, or tracking technology providers) in order to deliver or measure advertising. We do not knowingly sell or share Personal Information of individuals under the age of 18.”
Open citationJul 20, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“In certain jurisdictions, this may also be referred to as “Personal Information.” In this Privacy Policy, “ Sensitive Data ” means certain categories of personal data that are considered to require extra protection under data protection laws. This may include biometric data (such as voiceprints), financial identifiers (such as account or loan numbers), health information, or other information subject to heightened safeguards. This Policy applies to instances in which we offer our Services, products, and platforms to individual users. For these relationships, Freya acts as a data controller and is governed by this Policy. This Policy does not apply when we offer our Services and process Personal Data on behalf of enterprise/business customers. We act as a service provider/data processor for those relationships, and our use of that data is governed by our customer agreements.”
Open citationJul 20, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“2) Personal Data We Collect Automatically . We and/or our authorised third-party service providers may automatically collect technical data when you visit or interact with our Services. Technical data may include, in particular:”
Open citationJul 20, 2026trainingmedium
data sharing
Latest stance: third party or vendor sharing
“1) Voice and Communications Data . When providing AI voice services to our business customers as a service provider/data processor to our enterprise customers (for example, banks or other regulated organizations), we may process your voice recordings, voiceprints, transcripts, or related identifiers strictly on behalf of our customer and in accordance with their instructions. We may use such data to improve our artificial-intelligence and machine-learning models that support or improve our products and services. Where required by law or by our agreements with a particular business customer, we will aggregate and de-identify this data before using it for these purposes. The customer remains responsible for the lawful basis of processing under applicable data protection law. If you are an end user of one of our business customers, you should exercise your privacy rights (such as access, deletion, or correction) directly with that customer, since they determine how your data is used.”
Open citationJul 20, 2026subprocessors / sharingmedium
data sharing
Latest stance: third party or vendor sharing
“We only share your Personal Data when it is necessary to provide our Services, comply with the law, or protect our users. In particular, we may share your data with: Our team and affiliates . Freya employees, contractors, and affiliated companies who need access to provide or support the Services.”
Open citationJul 20, 2026subprocessors / sharinghigh
data sharing
Latest stance: sale or sell
“We do not sell or rent your Personal Data. Where do we transfer your data to?”
Open citationJul 20, 2026subprocessors / sharingmedium
data sharing
Latest stance: third party or vendor sharing
“Freya is a U.S.-based company, but we provide Services globally. This means that your Personal Data may be transferred to and processed in countries other than where you live. For example, our Services are hosted in the United States and European Union, and we may share data with trusted service providers in those regions to help us operate securely and efficiently. Typical transfers include: Cloud hosting and storage . Used to run and secure our platform”
Open citationJul 20, 2026privacyhigh
data sharing
Latest stance: sale or sell
“1) Sale and Sharing of Personal Information. We do not sell Personal Information. However, some of our use of cookies and advertising tools may be considered “ sharing ” or “ selling ” of Personal Information for cross-context behavioral advertising or targeted advertising under U.S. state privacy laws. You can opt out of this activity at any time by:”
Open citationJul 20, 2026subprocessors / sharinghigh
data sharing
Latest stance: sale or sell
“These categories may be shared with advertising vendors (such as analytics providers, affiliate marketing companies, or tracking technology providers) in order to deliver or measure advertising. We do not knowingly sell or share Personal Information of individuals under the age of 18.”
Open citationGenerated from live stance events. Informational only, not legal advice.