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Workflow & Automation · freyavoice.ai

Freya

Graded against 811 verified platforms, from its own policy text. Automated assessment against a published rubric — not legal advice.

Overall riskLOWReviewed 2026-09-21
Creator: low · GRC: low · Counsel: low
Benchmark

No lens is bandable yet — banding requires fully verified documents with on-criteria findings. The gap is shown honestly, never estimated.

73 verified findings5 policy surfaces1/1 core docs verified

Partially verified: Privacy Policy assessed. Everything below comes only from what was read in full.

Risk triage

Watch: Moderation and enforcement

Start here. These are the highest-risk verified clauses AIRIN found in the platform's own policy text.

0
high
5
medium
4
low
1/1
docs
Trains on your data?
Not yet assessed
no verified finding covers this surface yet
Who owns outputs?
Not yet assessed
no verified finding covers this surface yet
Commercial use?
Not yet assessed
no verified finding covers this surface yet
Every rating:verbatim-citedsnapshot-datedchange-loggedHow we keep ratings honest →

How to read this page: Overall risk rates what Freya's own policy terms mean for your prompts, outputs, and data. The benchmark bands below grade those same verified terms relative to peers — a platform in a risky-by-default category can rate HIGH risk and still grade STRONG against its peer set. Both trace to the cited findings.

Partially verifiedWorkflow & Automation

Partially verified — Privacy Policy — Verified (read in full, 73 findings). Findings below are from fully-read, verified documents only; remaining core documents are pending capture.

Why partial?

Terms not yet captured

AIRIN has not yet captured a gate-verified Terms of Service document for this platform.

Document status
  • Privacy Policy
    Verified - read in full - 73 citationsstaticLast captured 2026-09-21
Tier conditions

Only citation-backed plan differences are shown here; absent cells mean AIRIN has not verified a tier-specific claim.

plan language
Privacy & data use

Defines the scope and purpose of the Privacy Policy, identifying the company as an AI voice agent provider, enumerating the Services covered (website, voice platform, mobile application, other online services), and stating that personal data may be processed when users interact with those Services — establishing the definitional framework for all subsequent data-use provisions.

" Welcome to Freya, Inc. (“ we ”, “ us ” or “ Freya ”). We provide artificial intelligence voice agent solutions that enable our business customers to interact with their end users through automated voice and conversational services. To deli..."
📍 Privacy Policy › “Privacy Policy”Jump to exact text →
plan language
Privacy & data use

Defines 'Sensitive Data' to mean categories of personal data requiring heightened protection, including biometric data such as voiceprints, financial identifiers, health information, and other specially safeguarded data; also defines Freya's role as a data controller for individual users, establishing the legal characterisation governing downstream processing obligations.

"In certain jurisdictions, this may also be referred to as “Personal Information.” In this Privacy Policy, “ Sensitive Data ” means certain categories of personal data that are considered to require extra protection under data protection la..."
📍 Privacy Policy › “Privacy Policy”Jump to exact text →
plan language
Privacy & data use

Defines 'Account & Profile Information' as a collected data category, specifying login credentials, role designations, and organisation details as its components.

" Account & Profile Information . Includes data such as account login credentials, role (e.g., business user, administrator, or end user), and organization details."
📍 Privacy Policy › “Categories of Personal Data We Collect”Jump to exact text →
plan language
Privacy & data use

Discloses that biometric data, specifically voice recordings or voiceprints used for identification, verification, or fraud prevention, is collected and processed, with the restriction that such processing occurs only as instructed by business customers — limiting the permissible use of biometric data to customer-directed purposes.

" Biometric Data . Includes data such as voice recordings or voiceprints, where used for identification, verification, or fraud prevention (processed only as instructed by our business customers)."
📍 Privacy Policy › “Categories of Personal Data We Collect”Jump to exact text →
plan language
Privacy & data use

Defines 'Customer-Provided Data' as a third-party data source category — information shared by business customers such as account identifiers, loan numbers, or account references — to enable the Services to function, establishing this as a recognised input to processing.

" Customer-Provided Data . Information shared by our business customers (e.g., customer account identifiers, loan numbers, or account references) to enable our Services to function."
📍 § 3 (Personal Data We Collect from Third Parties)Jump to exact text →
plan language
Privacy & data use

Establishes an obligation to process Personal Data when required by law, regulation, or court order, and to defend the company's legal rights, citing legal obligations and legitimate interests as bases.

" Compliance and Legal Requirements . We may process Personal Data as required by law, regulation, or court order, and to defend our legal rights. This processing is necessary to comply with our legal obligations and to pursue our legitimate..."
📍 § 3 (Personal Data We Collect from Third Parties)Jump to exact text →
plan language
Data retention

Establishes an obligation to retain Personal Data processed on behalf of business customers in accordance with customer instructions and applicable law, and expressly prohibits retaining voice recordings, transcripts, or related identifiers longer than necessary for service delivery or as required by law — user-favorable restriction on retention duration.

" Where we process Personal Data on behalf of our business customers, we retain that data in accordance with their instructions and applicable law. This means retention schedules may differ depending on the requirements of the specific custo..."
📍 § 3 (Personal Data We Collect from Third Parties)Jump to exact text →
plan language
Subprocessors & data sharing

Permits sharing of Personal Data with internal employees, contractors, and affiliated companies who require access to provide or support the services, limited to necessity.

" We only share your Personal Data when it is necessary to provide our Services, comply with the law, or protect our users. In particular, we may share your data with: Our team and affiliates . Freya employees, contractors, and affiliated c..."
📍 § 3 (Personal Data We Collect from Third Parties)Jump to exact text →
Conflicting provisions (2)
  • Clause A states that processing for 'keeping you informed about our Services' is based on consent or legitimate interest, allowing users to 'opt out at any time,' while Clause B states that 'Communicating with you' (including 'send service updates') is based on contract or legitimate interest, creating conflicting information about the user's ability to opt out of similar communication types.

    "This processing is based on your consent or, in some cases, on our legitimate interest in keeping you informed about our Services. You can opt out at any time. Compliance and Legal Requirements. We may process Personal Data as required by law, regulation, or court order, and to defend our legal rights. This processing is necessary to comply with our legal obligations and to pursue our legitimate interests in protecting our business. We only rely on our own or a third party's legitimate interests to process your Personal Data when we determine that these interests are not overridden by your rights and interests. When we use your information because we or a third party has a legitimate interest to do so, you may have the right to object to that use."
    "This processing is necessary to perform our contract with you or, where applicable, based on our legitimate interest in delivering and maintaining the Services. Communicating with you. We use your contact details to send service updates, respond to your inquiries, notify you of changes to our Terms of Use or Privacy Policy, and provide customer support. This processing is based either on our contract with you or our legitimate interest in keeping you informed and supported. Billing and Transactions. We process payment and billing information to manage subscriptions, issue invoices, and comply with financial and accounting requirements. This processing is necessary for the performance of our contract and to comply with our legal obligations. Security and Fraud Prevention. We process Personal Data to detect, prevent, and respond to fraud, misuse, or security incidents, and where required, to carry out identity verification or compliance checks (such as AML/KYC). This processing is necessary to comply with legal obligations and to protect our legitimate interest in ensuring the security and integrity of our Services. Improving and Developing Services. We may use aggregated and de-identified data, as well as service usage information, to analyze trends, fix issues, and develop new features. This processing is carried out on the basis of our legitimate interest in improving and enhancing our Services. Marketing. If you subscribe to our updates, we may use your contact details to send newsletters or promotional information. "
    Within one document
  • Clause A permits processing (which includes sharing) Personal Data to 'defend our legal rights' (to protect the business), while Clause B states that Personal Data is *only* shared to 'provide our Services, comply with the law, or protect our users,' and 'defending legal rights' is not explicitly covered by these limited reasons.

    " Compliance and Legal Requirements . We may process Personal Data as required by law, regulation, or court order, and to defend our legal rights. This processing is necessary to comply with our legal obligations and to pursue our legitimate interests in protecting our business."
    " We only share your Personal Data when it is necessary to provide our Services, comply with the law, or protect our users. In particular, we may share your data with: Our team and affiliates. Freya employees, contractors, and affiliated companies who need access to provide or support the Services. Service providers (sub-processors). Trusted vendors who help us deliver the Services (such as cloud hosting, payment processing, security, or customer support). These providers process data only under our instructions and with appropriate safeguards. Business customers. If you are an end user of one of our customers (for example, a bank or other regulated organization), your voiceprints, transcripts, or identifiers are shared with that customer, who controls how the data is used. Legal and regulatory authorities. Where we believe it is necessary to comply with the law, respond to valid legal requests, prevent fraud or misuse, or protect the rights, safety, and security of Freya, our customers, or the public. In case of a business transaction. If Freya is involved in a merger, acquisition, financing, or sale of assets, your data may be shared as part of that process. With your consent. If you ask us to share data or permit us to do so. We do not sell or rent your Personal Data."
    Within one document

Evidence appendix

Showing priority citations first. The full appendix is available for audit trails; not every citation is a severe risk.

High - 0
Medium - 5
Tier-specific - 0
Total citations - 73
Severity
Surface
Document
Tier
Privacy & data use
High
"In certain jurisdictions, this may also be referred to as “Personal Information.” In this Privacy Policy, “ Sensitive Data ” means certain categories of personal data that are considered to require extra protection under data protection laws. This may include biometric data (such as voiceprints), financial identifiers (such as account or loan numbers), health information, or other information subject to heightened safeguards. This Policy applies to instances in which we offer our Services, products, and platforms to individual users. For these relationships, Freya acts as a data controller and is governed by this Policy. This Policy does not apply when we offer our Services and process Personal Data on behalf of enterprise/business customers. We act as a service provider/data processor for those relationships, and our use of that data is governed by our customer agreements."
Privacy Policy › “Privacy Policy”Jump to exact text →
Source: Privacy Policy- Snapshot 2026-07-20- View source
Permalink to this finding →
Automated analysis

Defines 'Sensitive Data' to mean categories of personal data requiring heightened protection, including biometric data such as voiceprints, financial identifiers, health information, and other specially safeguarded data; also defines Freya's role as a data controller for individual users, establishing the legal characterisation governing downstream processing obligations.

AI-generated interpretation, not legal advice.

Privacy & data use
High
" 2) Personal Data We Collect Automatically . We and/or our authorised third-party service providers may automatically collect technical data when you visit or interact with our Services. Technical data may include, in particular:"
Privacy Policy › “Categories of Personal Data We Collect”Jump to exact text →
Source: Privacy Policy- Snapshot 2026-07-20- View source
Permalink to this finding →
Automated analysis

Introduces automatic technical data collection, disclosing that the company and its authorised third-party service providers may collect such data when users visit or interact with the Services, establishing the definitional framing for the subcategories that follow.

AI-generated interpretation, not legal advice.

Moderation & enforcement
High
" 3) Content Moderation and User Suspension . Freya does not routinely monitor inputs. However, to protect the security of our Services and prevent fraud, misuse, or unlawful activity, we may review or moderate voice and text data. In limited cases, this may include Personal Data or Sensitive Data, which may be shared with trusted partners (e.g., fraud prevention or security providers) where necessary to protect users, comply with law, or ensure safety. Users who violate our Terms of Service or Acceptable Use Policy may have their access suspended or terminated."
§ 3 (Personal Data We Collect from Third Parties)Jump to exact text →
Source: Privacy Policy- Snapshot 2026-07-20- View source
Permalink to this finding →
Automated analysis

Describes the procedure for content moderation of voice and text data, including limited review of Personal Data and Sensitive Data, sharing with trusted partners for fraud/security purposes, and suspension or termination of users who violate Terms of Service or Acceptable Use Policy.

AI-generated interpretation, not legal advice.

Subprocessors & data sharing
High
" We only share your Personal Data when it is necessary to provide our Services, comply with the law, or protect our users. In particular, we may share your data with: Our team and affiliates . Freya employees, contractors, and affiliated companies who need access to provide or support the Services."
§ 3 (Personal Data We Collect from Third Parties)Jump to exact text →
Source: Privacy Policy- Snapshot 2026-07-20- View source
Permalink to this finding →
Automated analysis

Permits sharing of Personal Data with internal employees, contractors, and affiliated companies who require access to provide or support the services, limited to necessity.

AI-generated interpretation, not legal advice.

Subprocessors & data sharing
High
" Freya is a U.S.-based company, but we provide Services globally. This means that your Personal Data may be transferred to and processed in countries other than where you live. For example, our Services are hosted in the United States and European Union, and we may share data with trusted service providers in those regions to help us operate securely and efficiently. Typical transfers include: Cloud hosting and storage . Used to run and secure our platform"
§ 3 (Personal Data We Collect from Third Parties)Jump to exact text →
Source: Privacy Policy- Snapshot 2026-07-20- View source
Permalink to this finding →
Automated analysis

Describes the procedure and context for international transfers of Personal Data, identifying that data may be transferred to and processed in countries other than the user's residence and enumerating categories of transfers including cloud hosting and storage.

AI-generated interpretation, not legal advice.

Subprocessors & data sharing
High
" We do not sell or rent your Personal Data. Where do we transfer your data to? "
§ 3 (Personal Data We Collect from Third Parties)Jump to exact text →
Source: Privacy Policy- Snapshot 2026-07-20- View source
Permalink to this finding →
Automated analysis

Prohibits the sale or rental of Personal Data, which is protective of the user and restricts commercial exploitation of their data; also introduces the cross-border transfer section.

AI-generated interpretation, not legal advice.

Privacy & data use
High
" 1) Sale and Sharing of Personal Information. We do not sell Personal Information. However, some of our use of cookies and advertising tools may be considered “ sharing ” or “ selling ” of Personal Information for cross-context behavioral advertising or targeted advertising under U.S. state privacy laws. You can opt out of this activity at any time by:"
§ 3 (California Residents (CCPA/CPRA))Jump to exact text →
Source: Privacy Policy- Snapshot 2026-07-20- View source
Permalink to this finding →
Automated analysis

Discloses that the company does not sell personal information outright but acknowledges that certain cookie and advertising tool usage may constitute sharing or selling for cross-context behavioral or targeted advertising under applicable state laws, and informs users they may opt out at any time — partially protective in acknowledging the opt-out right.

AI-generated interpretation, not legal advice.

Subprocessors & data sharing
High
" These categories may be shared with advertising vendors (such as analytics providers, affiliate marketing companies, or tracking technology providers) in order to deliver or measure advertising. We do not knowingly sell or share Personal Information of individuals under the age of 18."
§ 3 (California Residents (CCPA/CPRA))Jump to exact text →
Source: Privacy Policy- Snapshot 2026-07-20- View source
Permalink to this finding →
Automated analysis

Discloses that the identified data categories may be shared with advertising vendors such as analytics providers, affiliate marketing companies, and tracking technology providers for delivering or measuring advertising; also states a protective restriction that the company does not knowingly sell or share personal information of individuals under the age of 18.

AI-generated interpretation, not legal advice.

Audit rights / DPA / residency
High
" If you are located in the European Economic Area, the United Kingdom, or Switzerland, we ensure that any transfers outside those regions are protected by appropriate safeguards. These may include the EU Standard Contractual Clauses, the UK Addendum, or transfers to recipients certified under the EU–U.S. Data Privacy Framework, as applicable. No matter where your data is processed, we apply technical, organizational, and contractual protections to ensure it remains secure and handled in line with this Privacy Policy. Data Retention. "
§ 3 (Personal Data We Collect from Third Parties)Jump to exact text →
Source: Privacy Policy- Snapshot 2026-07-20- View source
Permalink to this finding →
Automated analysis

Establishes an obligation to apply appropriate safeguards for cross-border data transfers, referencing specific transfer mechanisms and requiring that technical, organizational, and contractual protections be applied regardless of processing location.

AI-generated interpretation, not legal advice.

Privacy & data use
High
" Lodge a complaint . File a complaint with your local data protection authority."
§ 1 (Rights for EU/UK/EEA Residents)Jump to exact text →
Source: Privacy Policy- Snapshot 2026-07-20- View source
Permalink to this finding →
Automated analysis

Grants users the right to lodge a complaint with their local data protection authority, establishing a procedural remedy available to individuals.

AI-generated interpretation, not legal advice.

Privacy & data use
High
" Some U.S. states provide privacy rights, including rights to access, delete, or opt out of certain types of data sharing."
§ 2 (Rights for U.S. Residents)Jump to exact text →
Source: Privacy Policy- Snapshot 2026-07-20- View source
Permalink to this finding →
Automated analysis

Acknowledges that some U.S. states confer privacy rights on residents, including rights to access and delete personal data and to opt out of certain data sharing, establishing the scope of rights addressed in the section.

AI-generated interpretation, not legal advice.

Privacy & data use
High
" If you are a California resident, you have additional rights under the California Consumer Privacy Act (as amended by the CPRA): Right to Know . Request details about the categories and specific pieces of Personal Data we collect, use, and disclose."
§ 3 (California Residents (CCPA/CPRA))Jump to exact text →
Source: Privacy Policy- Snapshot 2026-07-20- View source
Permalink to this finding →
Automated analysis

Grants California residents the right to request details about the categories and specific pieces of personal data collected, used, and disclosed about them, establishing a right to know under the referenced statute.

AI-generated interpretation, not legal advice.

Privacy & data use
High
" Right to Delete . Request deletion of your Personal Data, subject to legal exceptions."
§ 3 (California Residents (CCPA/CPRA))Jump to exact text →
Source: Privacy Policy- Snapshot 2026-07-20- View source
Permalink to this finding →
Automated analysis

Grants California residents the right to request deletion of their personal data, subject to legally recognized exceptions, establishing a qualified deletion entitlement.

AI-generated interpretation, not legal advice.

Privacy & data use
High
" Right to Correct . Request correction of inaccurate Personal Data."
§ 3 (California Residents (CCPA/CPRA))Jump to exact text →
Source: Privacy Policy- Snapshot 2026-07-20- View source
Permalink to this finding →
Automated analysis

Grants California residents the right to request correction of inaccurate personal data held by the company, establishing a data accuracy entitlement.

AI-generated interpretation, not legal advice.

Privacy & data use
High
" Right to Opt Out of Sale/Sharing . Opt out of the “ sale ” or “ sharing ” of your Personal Data for targeted advertising."
§ 3 (California Residents (CCPA/CPRA))Jump to exact text →
Source: Privacy Policy- Snapshot 2026-07-20- View source
Permalink to this finding →
Automated analysis

Grants California residents the right to opt out of the sale or sharing of their personal data for targeted advertising purposes, establishing a restriction on commercial data use upon exercise of the right.

AI-generated interpretation, not legal advice.

Privacy & data use
High
" Right to Non-Discrimination . Exercise your rights without discrimination in terms of price or service."
§ 3 (California Residents (CCPA/CPRA))Jump to exact text →
Source: Privacy Policy- Snapshot 2026-07-20- View source
Permalink to this finding →
Automated analysis

Grants California residents the right to exercise their privacy rights without facing discrimination in price or level of service as a consequence, establishing a non-retaliation protection.

AI-generated interpretation, not legal advice.

Privacy & data use
High
" You can exercise these rights through contacting us directly at hello@freyavoice.ai. U.S. Residents. "
§ 3 (California Residents (CCPA/CPRA))Jump to exact text →
Source: Privacy Policy- Snapshot 2026-07-20- View source
Permalink to this finding →
Automated analysis

Specifies the mechanism by which users and U.S. residents may exercise their privacy rights, directing them to contact the company at a provided email address.

AI-generated interpretation, not legal advice.

Privacy & data use
High
" Welcome to Freya, Inc. (“ we ”, “ us ” or “ Freya ”). We provide artificial intelligence voice agent solutions that enable our business customers to interact with their end users through automated voice and conversational services. To deliver these Services, we may process certain personal data, whether you are visiting our website https://freyavoice.ai/ (“ Site ”) or interacting with our voice and conversational platform, mobile application, or other online services (together, our “ Services ”). This Privacy Policy (the “ Privacy Policy ” or “ Policy ”) is intended to inform you about our practices regarding the collection and use of your data that you may submit to us through our Services. This Privacy Policy should be read alongside and in addition to the Terms of Use. If you are a U.S. resident, additional rights may apply to you. Please refer to sections 9 and 10 for additional information. Unless otherwise defined in this Privacy Policy, terms used have the same meaning as in the Terms of Use. This Privacy Policy may be updated to reflect changes in legislation, so please review it now and then. You can always find the most recent version on our Site. If you do not agree to the new terms, please stop using the Services. In this Privacy Policy, “ Personal Data ” means any information relating to an identified or identifiable individual, such as an individual's name, address, telephone number, or email address. "
Privacy Policy › “Privacy Policy”Jump to exact text →
Source: Privacy Policy- Snapshot 2026-07-20- View source
Permalink to this finding →
Automated analysis

Defines the scope and purpose of the Privacy Policy, identifying the company as an AI voice agent provider, enumerating the Services covered (website, voice platform, mobile application, other online services), and stating that personal data may be processed when users interact with those Services — establishing the definitional framework for all subsequent data-use provisions.

AI-generated interpretation, not legal advice.

Clause detail — protections, your obligations, and coverage

Every clause below is a verbatim quote from Freya's own published policy, read in full and linked to its exact location. Protections and user obligations are reported separately from risk because they are different kinds of clause — an obligation on you is not a risk to your data. Informational only, not legal advice.

✅ Protections found

0 verified clauses

Clauses in Freya's policies that work in your favour — commitments the platform made to you.

No protective clause has been verified in Freya's published policies yet. That means we did not find one in the documents we read — not that the platform offers nothing.

📋 Rules you must follow

0 verified clauses

What Freya requires of YOU. These are your obligations, not risks to your data or IP, so they are cited here and excluded from this platform's risk rating.

No user-conduct rule has been verified in Freya's published policies yet.

What the policies actually cover

0 topics

None of Freya's verified clauses has been assigned a topic yet. The clause-trust review has not reached this platform's findings.

Clause intelligence

Canonical clauses and stance patterns extracted from the same gate-verified citations shown on this page.

101
clauses
16
patterns
16
stances
privacy sharing · 16
privacy sharingHIGH§ 3 (Personal Data We Collect from Third Parties)

The clause permits sale of personal data or information.

We do not sell or rent your Personal Data. Where do we transfer your data to?
Open source citation
privacy sharingHIGH§ 3 (California Residents (CCPA/CPRA))

The clause permits sale of personal data or information.

1) Sale and Sharing of Personal Information. We do not sell Personal Information. However, some of our use of cookies and advertising tools may be considered “ sharing ” or “ selling ” of Personal Information for cross-context behavioral advertising or targeted advertising under U.S. state privacy laws. You can opt out of this activity at any time by:
Open source citation
privacy sharingHIGH§ 3 (California Residents (CCPA/CPRA))

The clause permits sale of personal data or information.

These categories may be shared with advertising vendors (such as analytics providers, affiliate marketing companies, or tracking technology providers) in order to deliver or measure advertising. We do not knowingly sell or share Personal Information of individuals under the age of 18.
Open source citation
privacy sharingHIGHPrivacy Policy › “Who We Share Your Data With?”

The clause permits sale of personal data or information.

We only share your Personal Data when it is necessary to provide our Services, comply with the law, or protect our users. In particular, we may share your data with: Our team and affiliates. Freya employees, contractors, and affiliated companies who need access to provide or support the Services. Service providers (sub-processors). Trusted vendors who help us deliver the Services (such as cloud hosting, payment pr...
Open source citation
privacy sharingHIGH§ 3 (California Residents (CCPA/CPRA))

The clause permits sale of personal data or information.

1) Sale and Sharing of Personal Information. We do not sell Personal Information. However, some of our use of cookies and advertising tools may be considered “sharing” or “selling” of Personal Information for cross-context behavioral advertising or targeted advertising under U.S. state privacy laws. You can opt out of this activity at any time by:
Open source citation

Tier matrix

Plan-level conditions detected from citation-backed clauses. Empty tiers mean AIRIN has not captured decisive tier language yet.

TierSurfaceVerdictRiskCitations
All applicable tiersprivacy data useworsensHIGH5
All applicable tierssubprocessors data sharingworsensHIGH3
Enterpriseprivacy data useconditionalMEDIUM2
Standardprivacy data useconditionalMEDIUM1
Team / Businessprivacy data useworsensHIGH3
Team / Businesssubprocessors data sharingconditionalMEDIUM1
Team / Businesstraining useconditionalMEDIUM1

Policy evolution

Open full timeline

Before/after stance changes across captured policy versions. When no material delta exists yet, AIRIN shows the latest citation-backed stance events instead.

Sep 21, 2026data sharingMEDIUM

Latest stance: third party or vendor sharing on privacy data use

This may include biometric data (such as voiceprints), financial identifiers (such as account or loan numbers), health information, or other information subject to heightened safeguards. This Policy applies to instances in which we offer our Services, products, and platforms to individual users. For these relationships, Freya acts as a data controller and is governed by this Policy. This Policy does not apply when we offer our Services and process Personal Data on behalf of enterprise/business customers. We act as a service provider/data processor for those relationships, and our use of that data is governed by our customer agreements.
Open timeline citation
Sep 21, 2026data sharingMEDIUM

Latest stance: third party or vendor sharing on privacy data use

2) Personal Data We Collect Automatically. We and/or our authorised third-party service providers may automatically collect technical data when you visit or interact with our Services. Technical data may include, in particular:
Open timeline citation
Sep 21, 2026data sharingMEDIUM

Latest stance: third party or vendor sharing on privacy data use

1) Voice and Communications Data. When providing AI voice services to our business customers as a service provider/data processor to our enterprise customers (for example, banks or other regulated organizations), we may process your voice recordings, voiceprints, transcripts, or related identifiers strictly on behalf of our customer and in accordance with their instructions. We may use such data to improve our artificial-intelligence and machine-learning models that support or improve our products and services. Where required by law or by our agreements with a particular business customer, we will aggregate and de-identify this data before using it for these purposes. The customer remains responsible for the lawful basis of processing under applicable data protection law. If you are an end user of one of our business customers, you should exercise your privacy rights (such as access, deletion, or correction) directly with that customer, since they determine how your data is used.
Open timeline citation
Sep 21, 2026data sharingHIGH

Latest stance: sale or sell on privacy data use

We only share your Personal Data when it is necessary to provide our Services, comply with the law, or protect our users. In particular, we may share your data with: Our team and affiliates. Freya employees, contractors, and affiliated companies who need access to provide or support the Services. Service providers (sub-processors). Trusted vendors who help us deliver the Services (such as cloud hosting, payment processing, security, or customer support). These providers process data only under our instructions and with appropriate safeguards. Business customers. If you are an end user of one of our customers (for example, a bank or other regulated organization), your voiceprints, transcripts, or identifiers are shared with that customer, who controls how the data is used. Legal and regulatory authorities. Where we believe it is necessary to comply with the law, respond to valid legal requests, prevent fraud or misuse, or protect the rights, safety, and security of Freya, our customers, or the public. In case of a business transaction. If Freya is involved in a merger, acquisition, financing, or sale of assets, your data may be shared as part of that process. With your consent. If you ask us to share data or permit us to do so. We do not sell or rent your Personal Data.
Open timeline citation
Sep 21, 2026data sharingMEDIUM

Latest stance: third party or vendor sharing on privacy data use

We only share your Personal Data when it is necessary to provide our Services, comply with the law, or protect our users. In particular, we may share your data with: Our team and affiliates. Freya employees, contractors, and affiliated companies who need access to provide or support the Services. Service providers (sub-processors). Trusted vendors who help us deliver the Services (such as cloud hosting, payment processing, security, or customer support). These providers process data only under our instructions and with appropriate safeguards. Business customers. If you are an end user of one of our customers (for example, a bank or other regulated organization), your voiceprints, transcripts, or identifiers are shared with that customer, who controls how the data is used. Legal and regulatory authorities. Where we believe it is necessary to comply with the law, respond to valid legal requests, prevent fraud or misuse, or protect the rights, safety, and security of Freya, our customers, or the public. In case of a business transaction. If Freya is involved in a merger, acquisition, financing, or sale of assets, your data may be shared as part of that process. With your consent. If you ask us to share data or permit us to do so. We do not sell or rent your Personal Data.
Open timeline citation
Sep 21, 2026data sharingMEDIUM

Latest stance: third party or vendor sharing on privacy data use

Freya is a U.S.-based company, but we provide Services globally. This means that your Personal Data may be transferred to and processed in countries other than where you live. For example, our Services are hosted in the United States and European Union, and we may share data with trusted service providers in those regions to help us operate securely and efficiently. Typical transfers include: Cloud hosting and storage. Used to run and secure our platform AI voice agent technology. We use third-party providers of AI voice technology, to process voice data and deliver our Services. Payment processing. Used to handle billing and payments Analytics and support tools. Used to improve services and respond to inquiries (e.g., analytics platforms, support channels). If you are located in the European Economic Area, the United Kingdom, or Switzerland, we ensure that any transfers outside those regions are protected by appropriate safeguards. These may include the EU Standard Contractual Clauses, the UK Addendum, or transfers to recipients certified under the EU–U.S. Data Privacy Framework, as applicable. No matter where your data is processed, we apply technical, organizational, and contractual protections to ensure it remains secure and handled in line with this Privacy Policy.
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Sep 21, 2026data sharingHIGH

Latest stance: sale or sell on privacy data use

1) Sale and Sharing of Personal Information. We do not sell Personal Information. However, some of our use of cookies and advertising tools may be considered “sharing” or “selling” of Personal Information for cross-context behavioral advertising or targeted advertising under U.S. state privacy laws. You can opt out of this activity at any time by:
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Sep 21, 2026data sharingHIGH

Latest stance: sale or sell on privacy data use

Online identifiers such as IP addresses, device identifiers, or cookie IDs. Usage data, such as interactions with our website or ads. These categories may be shared with advertising vendors (such as analytics providers, affiliate marketing companies, or tracking technology providers) in order to deliver or measure advertising. We do not knowingly sell or share Personal Information of individuals under the age of 18.
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Capture recency

  • Privacy Policy:Last captured 2026-09-21· verified 2026-09-21

Dates state when our pipeline captured and verified each document — not when the vendor last changed it. Documents are re-scanned on a recurring cadence; a document verified once says so until a re-scan confirms it again.

101 findings first captured First scan: July 2026.

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We haven't yet verified Freya's Terms of Service. Point us at the official page and our pipeline will attempt to capture and read it in full. Submissions are candidates only — nothing is published until it passes the same verification gates as every other document on this site.

Every finding above is a verbatim quote from Freya's own published policy, captured to an immutable snapshot and read in full through a two-gate verification pipeline. Confidence labels and any analysis are AI-generated and informational only — not legal advice.

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