Vidyard AI procurement policy evidence
Only topics backed by verified findings appear below. Each row preserves the platform's exact policy words and capture provenance.
| Topic | Plan or tier | Risk | Their words | Source |
|---|---|---|---|---|
| DPA, audit rights & data residency | All applicable tiers | low | “ Vidyard shall maintain appropriate administrative, physical, and technical safeguards designed to protect the security of the Services and Customer Data in accordance with the Vidyard security standards. If Customer’s use of the Services involves processing personal data pursuant to Regulation 2016/679 (the “GDPR” ) and/or transferring personal data outside the European Economic Area or Switzerland to any country not deemed by the European Commission as providing an adequate level of protection for personal data, the terms of a data processing addendum shall apply to such personal data and be incorporated into the Agreement upon the execution and submission of the data processing addendum to Vidyard in accordance with its terms. The data processing addendum may be requested by contacting DPA@www.vidyard.com. ” | Captured 2026-06-08Open source →Finding permalink → |
| Data retention | All applicable tiers | medium | “ RETURN OF CUSTOMER DATA . At the end of the Subscription Term, you will be entitled to extract Customer Content and Customer Data stored on the Vidyard Platform for a period of thirty (30) days following termination (the “ Extraction Grace Period” ). Following the Extraction Grace Period, Vidyard shall have the right to delete all of Customer Content and Customer Data at any time and cancel your Account with us. You acknowledge and agree that archived versions of the Services may include archived copies of Customer Content and Customer Data which may be retained by us for an archive cycle.” | Captured 2026-06-08Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ NON-VIDYARD SERVICES . Customer may choose to integrate, connect, or otherwise use the Vidyard Services with other services not provided by Vidyard (“ Non-Vidyard Services ”) and in doing so grants Vidyard permission to interoperate with the Non-Vidyard Services and share Customer Data and Customer Content with the Non-Vidyard Services as directed by Customer or the Non-Vidyard Services. If Customer uses Non-Vidyard Services: (a) Customer warrants that if it uses the Services to upload or make public Customer Content to third- party services, including but not limited to YouTube, that such Customer Content shall comply with the third-party terms of use (for example YouTube’s Terms of Service) in effect and as updated from time to time; (b) Vidyard does not warrant or support Non-Vidyard Services; (c) as between Vidyard and Customer, Customer assumes all responsibility for the Non-Vidyard Services and any disclosure, modification or deletion of Customer Data by the Non-Vidyard Services; and (d) Vidyard shall have no liability, and Customer is not relieved of any obligations under the Agreement or entitled to any refund, credit, or other compensation, due to any unavailability of the Non-Vidyard Services or any change in the ability of Vidyard to interoperate with the Non-Vidyard Services.” | Captured 2026-06-08Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ We may use third party subcontractors to provide limited parts of the Services from time to time, including data storage and processing and content delivery (“ Subcontractors ”). You consent to us subcontracting these services to the Subcontractors, provided that Vidyard shall ensure that these Subcontractors comply with the terms of this Agreement applicable to Vidyard and that Vidyard shall remain liable to Customer for any breach of this Agreement by a Subcontractor.” | Captured 2026-06-08Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ CONTENT PRESERVATION AND DISCLOSURE. We may preserve and store Customer Content and/or disclose Customer Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (i) comply with legal processes; (ii) comply with this Agreement; (iii) respond to claims that any Customer Content violates the rights of any Person; or (iv) protect the rights, property, or personal safety of Vidyard, Viewers and/or the public.” | Captured 2026-06-08Open source →Finding permalink → |
Informational only, not legal advice. Terms can change; verify every cited source and capture date during procurement review.
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