Murf AI procurement policy evidence
Only topics backed by verified findings appear below. Each row preserves the platform's exact policy words and capture provenance.
| Topic | Plan or tier | Risk | Their words | Source |
|---|---|---|---|---|
| Data retention | All applicable tiers | unknown | “Murf is not a storage service. You agree that we have no obligation to store, maintain or provide you a copy of Content, except to the extent required by applicable law and as per our Privacy Policy. 3.4 Limits Murf reserves the right to restrict, suspend, or terminate your account if you breach this User Agreement or are misusing the Services. 3.5 Intellectual Property Rights Murf reserves all of its intellectual property rights in the Services. Trademarks and logos used in connection with the Services are the trademarks of their respective owners.” | Captured 2026-08-17Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “If you have bought a Subscription or a one-time pack within the last 24 hours and your account usage is less than 10 minutes of voice generation time, you can write to us with a refund request at support@murf.ai . 2.6 Notices and Messages We will provide notices and messages to you: (a) within the Service, or (b) using the contact information you provide us (e.g., email).” | Captured 2026-08-17Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “Use of trials and betas is permitted only for User's self-evaluation during the period designated by Murf. Murf may terminate User's use of trials and betas at any time for any reason. Trials and betas may be inoperable, incomplete or include features never released. Notwithstanding anything else in this User Agreement, Murf offers no warranty, SLA or support for trials and betas and its liability for trials and betas will not in the aggregate exceed USD $1,000.” | Captured 2026-08-17Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “Failure to pay these fees will result in the termination of your Subscription. You also agree that: 2.3.1 Your purchase may be subject to foreign exchange fees or differences in prices based on location (e.g. exchange rates). 2.3.2 Our payment processor may store and continue billing your payment method (e.g. credit card). 2.3.3 If you purchase a Subscription, your payment method automatically will be charged at the start of each Subscription period for the fees and taxes applicable to that period. To avoid future charges, you can cancel anytime before the renewal date. 2.3.4 We may calculate taxes payable by you based on the billing information that you provide us at the time of purchase. 2.4 Changes to the Price and Subscription Plans We may change our subscription plans and the price of our Services from time to time. Any changes to our subscription plans will apply only after 30 days notice to you. 2.5 Refunds You agree that: 2.5.1 Payment obligations are non-cancellable and fees paid are non-refundable unless otherwise provided in this section. 2.5.2 If you choose to cancel your Subscription during a Subscription period, you may use the Subscription until the end of your then-current Subscription period or renewal period, but will not be issued a refund for the most recently charged fees. 2.5.3 Payments made against one-time packs or Subscriptions that have been: (i) bought more than 24 hours ago, or (ii) used for more than 10 minutes of text to speech conversion are not eligible for refunds. ” | Captured 2026-08-17Open source →Finding permalink → |
Informational only, not legal advice. Terms can change; verify every cited source and capture date during procurement review.
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