Kapwing AI procurement policy evidence
Only topics backed by verified findings appear below. Each row preserves the platform's exact policy words and capture provenance.
| Topic | Plan or tier | Risk | Their words | Source |
|---|---|---|---|---|
| Data retention | All applicable tiers | low | “ Users can delete individual content at any time by clicking the "⋮" button on a project in their Workspace and selecting "Delete". It will be permanently removed from viewing and public access immediately and removed from our servers within 7 days. Users can delete entire Workspaces by navigating to the settings page of a Workspace and clicking "Delete Workspace." The projects within a deleted Workspace will be permanently removed from viewing and public access immediately and removed from our servers within 7 days. Users can delete their entire account to remove all personal data, effective immediately. This option can be found on the user's Account Settings page. Users can contact Kapwing Support to request data deletion on their behalf.” | Captured 2026-08-14Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “You should review their privacy policies if you have questions about their use of your data. We make no representations regarding the policies or practices of third parties in connection with our services. Note with Respect to YouTube API Services: We use YouTube's API Services in connection with the Kapwing Service to provide certain features. Such use is subject to Google’s Privacy Policy and the YouTube Terms of Service . When using these features, you will grant Kapwing access to view and manage your Youtube account. You can manage and revoke access to your YouTube API data via the Google security settings page .” | Captured 2026-08-14Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ To assist us in analyzing how our Service is used.” | Captured 2026-08-14Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “Service providers and business partners that are provided information under this section will not use personal data for any other purpose. If we become aware that a business partner or service provider is processing your personal information in a way contrary to this privacy policy, we will take reasonable steps to prevent or stop such processing. Last, we will, in our sole discretion, disclose your personal data to third parties in certain additional limited cases: (1) when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with Kapwing’s rights or the rights of our customers or vendors; (2) when we believe in good faith that the law requires us to do so; (3) to a subsequent owner, co-owner, or operator of a site or applicable database in connection with a merger, consolidation, or restructuring, or the sale of substantially all our interests and/or assets, or other corporate change, including during the course of any due diligence process; and (4) in situations involving threats to the physical safety of any person. The app also uses third party services that may collect information used to identify you. These third party services include but may not be limited to the Facebook and Google OAuth login. The terms of this privacy policy do not apply to the methods for collecting information used by such third parties or the use of the information they collect. ” | Captured 2026-08-14Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ We may share categories of personal information to accomplish the various business purposes above and as described throughout this privacy policy.” | Captured 2026-08-14Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ We may employ third-party companies and individuals due to the following reasons: To facilitate our Service; To provide the Service on our behalf;” | Captured 2026-08-14Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ Customers will not, and will not permit Users to, share User account credentials, or use them in multiple locations at the same time. Each User must use a unique identity to access and use the Services, and may access the Services only to the extent purchased by Customer and in accordance with the applicable Subscription Plan. Customer will provide accurate, current and complete information required to enable its Users to access and use the Service and will maintain the accuracy of such information during the Subscription Term and for one (1) year following termination of any Order Form or this Agreement. Customer acknowledges that it is solely responsible for maintaining its configurations of the Services, including its sharing and permission settings.” | Captured 2026-08-14Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ Pricing and Plan availability may vary by location. Once you have upgraded to a Kapwing Paid Plan, a refund will not be provided as set forth in these terms. All paid plan subscriptions are automatically renewed on a monthly or annual basis, depending on the selected billing cycle. You can cancel your subscription at any time. If you cancel your subscription, you will not receive a refund or credit for any amounts that have already been billed. Read our full Refund Policy for more information. As a member of a Kapwing Paid Plan, you will be charged for each member in your workspace. Adding members will result in immediate charges for the remaining time in your billing cycle. Note that all members must be on the same billing cycle and refunds are not available.” | Captured 2026-08-14Open source →Finding permalink → |
Informational only, not legal advice. Terms can change; verify every cited source and capture date during procurement review.
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