Enterprise Search / Productivity · cognigy.comCognigy
Graded against 804 verified platforms, from its own policy text. Automated assessment against a published rubric — not legal advice.
“Other than what is set forth herein, we are not claiming any ownership rights to your entry. However, by submitting your entry, you, on behalf of yourself and your company, are granting us rights to: (i) create with your entry and all its content promotion materials for all media, including customer success stories (now known or later developed), prior to…”
Watch: Data retention
Start here. These are the highest-risk verified clauses AIRIN found in the platform's own policy text.
Establishes a deletion obligation requiring the controller to delete personal data as soon as it is no longer needed for the stated phone bot purposes, implementing a purpose-limitation retention rule.
By entering the contest, participants agree to abide by the official rules, to release and hold harmless the organizer and its affiliates from any liability, injury, loss, or damage arising from the contest or prizes, and to accept the organizer's final and binding decisions; the clause also grants the organizer permission to use the entrant's company name in media if consent is given — creating both an indemnity/release obligation and a conditional media-use permission.
Disclaims control over cookies set by third-party social media networks when users click social media links, clarifying that those cookies are outside Cognigy's responsibility and disclosing third-party data sharing that occurs.
Scores derived from 53 enriched findings — same verbatim citations as below. AI-generated, not legal advice.
- Data handling is conditional — 7 privacy or retention clauses warrant review before using Cognigy at scale.
Derived from AI-enriched analysis of the verified findings below — informational only, not legal advice.
How to read this page: Overall risk rates what Cognigy's own policy terms mean for your prompts, outputs, and data. The benchmark bands below grade those same verified terms relative to peers — a platform in a risky-by-default category can rate HIGH risk and still grade STRONG against its peer set. Both trace to the cited findings.
Policy benchmark
rubric v1.0 — how this is scoredBased on 237 verified, verbatim-cited findings below — read the citations.
Based on 294 verified, verbatim-cited findings below — read the citations.
Automated assessment against a published rubric — not legal advice.
Fully verified — complete core corpus captured and read in full.
- Privacy PolicyVerified - read in full - 135 citationsstaticLast captured 2026-08-10
- Terms of ServiceVerified - read in full - 4 citationsstaticLast captured 2026-08-14
Only citation-backed plan differences are shown here; absent cells mean AIRIN has not verified a tier-specific claim.
States that personal data provided when requesting free trial access is processed for the purposes of granting that access and concluding the software subscription agreement.
" 7.1 If you request instant access to the free Cognigy.AI trial, we process your personal data provided to us for the purposes of providing the instant access and concluding the software subscription agreement."
Imposes a conditional obligation on users to provide additional data in order to use interactive website functions, and conditions access to those functions on data provision.
"3.2 In order to use interactive functions of the Cognigy websites (e.g. contacting us directly, receiving marketing communications, getting instant access to our free trial software) additional data must be provided or collected as describe..."
Restricts processing of trial registration personal data to the purposes of enabling trial access and concluding the subscription agreement, prohibiting other uses and third-party transfers except where legally required.
" 7.3 As long as we have received the personal data you have sent us for requesting instant access to the free Cognigy.AI trial and for concluding the software subscription agreement, we will only process this personal data for the purpose o..."
Establishes a three-year post-trial retention period for subscription personal data, with exceptions for longer legally mandated retention, ongoing contractual relationships, or verification needs, and mandates deletion once those conditions cease.
" 7.4 After three (3) years following the expiration of your free trial period, we will delete your personal data you have submitted for the subscription, unless we are legally obliged to keep it for a longer period of time or we still need ..."
Identifies Hotjar Limited as the subprocessor providing user analytics services, including its legal entity details and registration information, establishing the identity of this third-party data processor.
" 17.1 We use Hotjar in order to better understand our users’ needs and to optimize the Cognigy websites and your experience. The Hotjar service is being provided by Hotjar Limited, a private limited liability company registered under the La..."
This segment identifies Clearbit (API Hub, Inc. dba Clearbit) as a Delaware corporation and HubSpot Affiliate used by Cognigy as a B2B marketing intelligence tool, providing the corporate identification of the subprocessor.
" We use Clearbit, a B2B marketing intelligence data software. API Hub, Inc. dba Clearbit is a Delaware corporation and HubSpot Affiliate. "
Evidence appendix
Showing priority citations first. The full appendix is available for audit trails; not every citation is a severe risk.
"Google Analytics analyses the data traffic on the Cognigy websites and collects various data about you and your user behaviour on the Cognigy websites (e.g. which web browser you use, where you come from, which language setting you use, which search engines you use, date and time of your visit to the Cognigy websites, how long you stay on which page). Your IP address is only collected anonymously; for details see sections 12.4 and 12.7. Our use of Google Analytics is for the purpose of tracking user behavior on the Cognigy websites and to better understand it so that we can optimize our website and make a better offer available to users."
Describes the categories of personal data collected by Google Analytics (browser type, origin, language, search engines, timestamps, visit duration, IP address) and the purpose of that collection (website optimization), defining the scope of data use by this subprocessor.
AI-generated interpretation, not legal advice.
" 18.2 When you visit the Cognigy websites with the YouTube iframe mentioned above, your browser will establish a direct link to YouTube's servers in order to transfer embedded content from there to your browser. This content is integrated into the Cognigy websites via the iframe so that it is displayed as a kind of mini website in the Cognigy websites you visit. You cannot see that you are surfing on two websites at the same time. The Internet address of YouTube is not displayed. You can recognize the YouTube video by the typical red play button with a white triangle. YouTube as the provider of the embedded content that is displayed to you via the iframe is informed by the direct connection to your browser that you have visited the corresponding Cognigy websites. If you are logged into your YouTube user account at that time, YouTube can associate your visit to the company websites with your user account even if you do not click on the embedded YouTube video content. If you decide to click and use the content offered, YouTube will know. Your browser then sends further usage data to YouTube, which can be stored and reused by this provider."
Describes the technical mechanism by which YouTube iframes establish direct connections to YouTube servers and how YouTube collects data from users visiting Cognigy websites, establishing the scope of data sharing with this subprocessor.
AI-generated interpretation, not legal advice.
" 14.3 We use Hubspot to analyze the data traffic on the Cognigy websites and collect various data about you and your user behaviour (e.g. which web browser you use, where you come from, which language setting you use, date and time of your visit to the Cognigy websites, how long you stay on which page). We use Hubspot’s analysis service to create detailed reports and to gain valuable insights into visitor behavior on the Cognigy websites. This enables us to find out more about the services you are interested in and to get in touch with you in a more targeted manner."
Describes the specific personal data and behavioral data collected via Hubspot and the purpose for which it is processed (analytics, visitor behavior reporting, targeted outreach), establishing the controller's data use obligations and purposes.
AI-generated interpretation, not legal advice.
" 12.1 We use so-called cookies on the Cognigy websites. These are small text files that are stored on your device (PC, smartphone, tablet, etc.). Some of the cookies we use are deleted from your drive (hard disk, solid-state disk, flash memory, etc.) at the end of the browser session (so-called session cookies). Other cookies remain on your terminal and enable us to recognize your terminal on your next visit (so-called permanent cookies). We also use third party cookies that allow them to process personal information about you and may combine the information they obtain with other information that those third parties have already stored about you or collected from you during your use of the third party services. "
Describes the types of cookies used (session cookies, permanent cookies, third-party cookies), their storage mechanisms, and the fact that third-party cookies may result in personal data processing and combination with other information, constituting a material privacy disclosure.
AI-generated interpretation, not legal advice.
" 17.2 Hotjar is a technology service that helps us to better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on your behavior as a user of Cognigy websites and your devices. This includes your device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf."
Describes the types of personal data collected by Hotjar (IP address, device data, browser info, geolocation, page interactions) and the purposes of that collection (user experience analysis, service improvement), establishing the scope of personal data processing via this subprocessor.
AI-generated interpretation, not legal advice.
" 12.3 If you click on one of the social media links or social media share buttons available on the Cognigy websites, the linked website of the social network opens. From there, additional cookies may be stored on your end device. These cookies are not under our control. "
Disclaims control over cookies set by third-party social media networks when users click social media links, clarifying that those cookies are outside Cognigy's responsibility and disclosing third-party data sharing that occurs.
AI-generated interpretation, not legal advice.
" If you are logged in to HubSpot, HubSpot will set additional authentication cookies. Learn more about cookies set in the HubSpot product. You can also see whether a contact accepted these cookies in their timeline. The cookies used by Google Analytics and their meaning are described at https://support.google.com/analytics/answer/6004245?hl=en and https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage "
Discloses that HubSpot sets additional authentication cookies for logged-in users and references third-party Google Analytics cookie documentation, identifying subprocessors and directing users to further information about data sharing practices.
AI-generated interpretation, not legal advice.
" 5.4 You can withdraw your consent to receive the Cognigy marketing communication and to process your personal data for this purpose at any time in the future and unsubscribe from receiving the Cognigy marketing communication by e-mail at any time via the unsubscribe link provided in each of these e-mails. Cancellation is also possible in writing (for contact details, see section 24) and by e-mail to info@cognigy.com . After you unsubscribe, your e-mail address will be removed from our e-mail distribution list for the Cognigy marketing communication. Your e-mail address will then be stored for as long and as far as we are obliged to do so within the framework of the statutory retention obligations or we still need your personal data to carry out or process an existing contractual relationship or for purposes of proof. We would like to point out that the withdrawal of your consent does not affect the lawfulness of processing based on consent before your withdrawal. "
Grants users the right to withdraw consent and unsubscribe at any time, and specifies that the email address will be removed from the distribution list and retained only for a limited period after unsubscription for record-keeping purposes.
AI-generated interpretation, not legal advice.
" 13.1 The Cognigy websites use functions of the web analysis service Google Analytics. The provider is Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (“Google”). Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and allow an analysis of your use of the Cognigy websites (see also section 11). The information generated by the cookie about your use of this Cognigy website is usually transmitted to and stored by Google on servers in the United States."
Discloses that Cognigy uses Google Analytics (identifying Google Inc. as a subprocessor) and that cookie data about user behavior is transmitted to and stored on Google's servers in the United States, establishing a cross-border data transfer.
AI-generated interpretation, not legal advice.
" 13.5 You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this Cognigy website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the Cognigy website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en "
Grants users the right to refuse cookies via browser settings and to prevent Google from processing their data by installing a browser opt-out plug-in, with a disclaimer that restricting cookies may reduce website functionality.
AI-generated interpretation, not legal advice.
" 14.4 Hubspot uses so-called “web beacons” and “cookies”. These are counting or tracking pixels or, in the case of cookies, text files that are stored on your computer and enable you to analyze your use of the Cognigy websites (see also 11). The Hubspot browser cookie is stored in your device’s browser until you delete the cookie or until it expires. As a user, you have full control over the blocking or deleting of cookies, as described in sections 11.6 et seq. above. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of the Cognigy website."
Explains the technical mechanism (web beacons, cookies) used by Hubspot to collect user data and describes the user's right and procedure to block or delete cookies, defining how tracking operates and how users can exercise control.
AI-generated interpretation, not legal advice.
" 16.2 The legal basis for our use of LinkedIn retargeting and the processing of your personal data is your consent given in the cookie box on the Cognigy websites (Art. 6 para. 1 lit. a GDPR). You can withdraw your consent at any time in the future by visiting https://www.cognigy.com/privacy-policy and clicking the „Remove cookies“ button there or by deleting the stored cookies in the settings of your browser. LinkedIn members have the option to opt out of LinkedIn conversion tracking and go to https://www.linkedin.com/psettings/advertising/ to block and delete cookies or disable demographic features. There is no separate opt-out option in LinkedIn's settings for third-party impressions or click tracking for campaigns running on LinkedIn, as all underlying campaigns respect LinkedIn members' settings. We would like to point out that the withdrawal of your consent does not affect the lawfulness of processing based on consent before your withdrawal."
States the legal basis for LinkedIn retargeting as consent under Art. 6(1)(a) GDPR, grants users the right to withdraw consent and opt out of LinkedIn tracking through specified procedures, establishing individual rights and withdrawal mechanisms.
AI-generated interpretation, not legal advice.
" 12.7 When using third-party services on the Cognigy websites (e.g. YouTube videos) or when you click on a link, third-party cookies may be used without our express warning. In the security settings of your browser, you can also view and delete these saved cookies at any time and restrict or prohibit the acceptance of cookies."
Disclaims responsibility for third-party cookies used by external services embedded on the site, while also granting users the right to manage those cookies through browser settings.
AI-generated interpretation, not legal advice.
" 13.9 The Cognigy websites use the Google Tag Manager. This application is used to manage JavaScript tags and HTML tags that are used to implement tracking and analysis tools in particular. The processing serves the purpose of designing and optimizing the Cognigy websites according to our needs. The Google Tag Manager itself neither stores cookies nor processes personal data. It does, however, enable the triggering of further tags that can collect and process personal data. However, the Google Tag Manager does not access this data. If a deactivation has been made at the domain or cookie level, it will remain in effect for all tracking tags to the extent that they are implemented with the Google Tag Manager."
Discloses the use of Google Tag Manager as a subprocessor tool, clarifies that it does not itself store cookies or process personal data directly, but enables other tags that can collect personal data, and notes that deactivations at domain/cookie level remain effective — defining the scope of data processing through this tool.
AI-generated interpretation, not legal advice.
" 14.5 The legal basis for our use of Hubspot and the processing of your personal data is your consent given in the cookie box on the Cognigy websites (Art. 6 para. 1 lit. a GDPR). You can withdraw your consent at any time in the future by visiting https://www.cognigy.com/privacy-policy and clicking the „Remove cookies“ button there or by deleting the stored cookies in the settings of your browser. We would like to point out that the withdrawal of your consent does not affect the lawfulness of processing based on consent before your withdrawal."
States the legal basis for Hubspot data processing as consent under Art. 6(1)(a) GDPR and grants users the right to withdraw consent at any time via specified procedures, while clarifying withdrawal does not affect prior lawful processing.
AI-generated interpretation, not legal advice.
" We use Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement . "
This segment discloses that Cognigy uses Microsoft Clarity and Microsoft Advertising to collect behavioral data (heatmaps, session replay, cookies) for site optimization, fraud/security, and advertising purposes, identifies Microsoft as a subprocessor, and directs users to the Microsoft Privacy Statement, constituting disclosure of subprocessor data-sharing and the purposes for which data is used.
AI-generated interpretation, not legal advice.
" 15.3 The legal basis for our use of Facebook Pixels and the processing of your personal data is your consent given in the cookie box on the Cognigy websites (Art. 6 para. 1 lit. a GDPR). You can withdraw your consent at any time in the future by visiting https://www.cognigy.com/privacy-policy and clicking the „Remove cookies“ button there or by deleting the stored cookies in the settings of your browser. Additionally, you can object to the collection of your data by Facebook Pixel, or to the use of your data for the purpose of displaying Facebook ads by contacting the following address: https://www.facebook.com/settings?tab=ads . We would like to point out that the withdrawal of your consent does not affect the lawfulness of processing based on consent before your withdrawal."
States the legal basis for Facebook Pixel processing as consent under Art. 6(1)(a) GDPR, grants users the right to withdraw consent and object to data collection via specified mechanisms, establishing individual rights and withdrawal procedures.
AI-generated interpretation, not legal advice.
" 13.4 In the event of activation of IP anonymisation, which we use on the Cognigy websites (see also Section 12.6), your IP address will be cut back by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of these Cognigy websites, Google will use this information to evaluate your use of the Cognigy websites, to compile reports on website activity and to provide the website operator with other services relating to website usage and internet usage. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data."
Describes the IP anonymization procedure applied by Google within the EU/EEA, the exceptional circumstances under which full IP addresses are transmitted to US servers, and the purposes for which Google processes this data on Cognigy's behalf, defining the subprocessor's authorized data processing activities.
AI-generated interpretation, not legal advice.
Common questions about Cognigy's policies
- Who owns the content you create with Cognigy?
- You own your outputs — based on 1 verified finding from Cognigy's published policy. Informational only, not legal advice.
Clause detail — protections, your obligations, and coverage
Every clause below is a verbatim quote from Cognigy's own published policy, read in full and linked to its exact location. Protections and user obligations are reported separately from risk because they are different kinds of clause — an obligation on you is not a risk to your data. Informational only, not legal advice.
✅ Protections found
31 verified clausesClauses in Cognigy's policies that work in your favour — commitments the platform made to you.
- Privacy & data useads & tracking use
“5.1 To receive Cognigy marketing communication like our newsletter, whitepapers and other information about our products, services and promotions, we need your e-mail address. When you register to receive the Cognigy marketing communication, your e-mail addres…”
Describes the data collected during marketing communication registration (email, IP address, timestamp) and the purpose for which it is stored, including a double opt-in confirmation procedure to activate the subscriptio…
📍 § 5.1Jump to exact text → - Privacy & data useads & tracking use
“12.5 The legal basis for our use of cookies is our legitimate interest in technically ensuring and designing our website on the Cognigy websites in accordance with requirements and in carrying out analyses and measurements of our visitors on the Cognigy websit…”
Establishes the legal basis (legitimate interest and consent under GDPR Art. 6) for cookie use and imposes an obligation to honor consent withdrawal, granting users the right to withdraw consent for tracking cookies at a…
📍 § 12.5Jump to exact text → - Privacy & data use
“10.2 Separately, we draw your attention to your right of objection pursuant to Art. 21 GDPR. Accordingly, you have the right to object, on grounds relating to your particular situation, at any time the processing of personal data concerning you which is based…”
Specifically articulates the right to object under Art. 21 GDPR to processing based on legitimate interests (Art. 6(1)(f)), including profiling, and defines the controller's resulting obligation to cease processing unles…
📍 § 10.2Jump to exact text → - Data retentiondeletion rights & post-termination survival
“7.4 After three (3) years following the expiration of your free trial period, we will delete your personal data you have submitted for the subscription, unless we are legally obliged to keep it for a longer period of time or we still need your personal data fo…”
Establishes a three-year post-trial retention period for subscription personal data, with exceptions for longer legally mandated retention, ongoing contractual relationships, or verification needs, and mandates deletion…
📍 § 7.4Jump to exact text → - Privacy & data use
“10.1 Within the framework of legal provisions, you have the right to obtain information from us about your personal data processed by us, as well as the right to correct, delete, restrict processing, object to processing and to data transferability. The exact…”
Enumerates data subject rights including access, correction, deletion, restriction, objection, and portability under GDPR Arts. 15–21 and BDSG, and specifies the procedure for exercising them via designated contact perso…
📍 § 10.1Jump to exact text → - Privacy & data useads & tracking use
“13.2 The legal basis for our use of Google Analytics and the processing of your personal data is your consent given in the cookie box on the Cognigy websites (Art. 6 para. 1 lit. a GDPR). You can withdraw your consent at any time in the future by visiting http…”
Establishes consent as the legal basis for Google Analytics data processing under GDPR Art. 6(1)(a) and imposes an obligation to honor consent withdrawal, while clarifying that prior processing lawfulness is unaffected b…
📍 § 13.2Jump to exact text →
+ 25 more verified clauses of this kind on this platform, cited in full in the report.
📋 Rules you must follow
0 verified clausesWhat Cognigy requires of YOU. These are your obligations, not risks to your data or IP, so they are cited here and excluded from this platform's risk rating.
No user-conduct rule has been verified in Cognigy's published policies yet.
What the policies actually cover
6 topics- Product telemetry & usage tracking1 protective28 clauses
- Advertising & tracking7 protective41 clauses
- Sale or sharing of personal data2 protective2 clauses
- Data shared with other AI providers1 clause
- Deletion rights & post-termination survival7 protective12 clauses
- Breach-notification promises1 protective1 clause
54 further verified clauses are cited on this page but not yet assigned a topic.
Clause intelligence
Canonical clauses and stance patterns extracted from the same gate-verified citations shown on this page.
The clause allows indefinite, perpetual, or necessity-based retention.
“12.1 We use so-called cookies on the Cognigy websites. These are small text files that are stored on your device (PC, smartphone, tablet, etc.). Some of the cookies we use are deleted from your drive (hard disk, solid-state disk, flash memory, etc.) at the end of the browser session (so-called session cookies). Other cookies remain on your terminal and enable us to recognize your terminal on your next visit (so-ca...”Open source citation
The clause allows indefinite, perpetual, or necessity-based retention.
“12.1 We use so-called cookies on the Cognigy websites. These are small text files that are stored on your device (PC, smartphone, tablet, etc.). Some of the cookies we use are deleted from your drive (hard disk, solid-state disk, flash memory, etc.) at the end of the browser session (so-called session cookies). Other cookies remain on your terminal and enable us to recognize your terminal on your next visit (so-ca...”Open source citation
The clause allows indefinite, perpetual, or necessity-based retention.
“12.1 We use so-called cookies on the Cognigy websites. These are small text files that are stored on your device (PC, smartphone, tablet, etc.). Some of the cookies we use are deleted from your drive (hard disk, solid-state disk, flash memory, etc.) at the end of the browser session (so-called session cookies). Other cookies remain on your terminal and enable us to recognize your terminal on your next visit (so-ca...”Open source citation
The clause allows indefinite, perpetual, or necessity-based retention.
“12.1 We use so-called cookies on the Cognigy websites. These are small text files that are stored on your device (PC, smartphone, tablet, etc.). Some of the cookies we use are deleted from your drive (hard disk, solid-state disk, flash memory, etc.) at the end of the browser session (so-called session cookies). Other cookies remain on your terminal and enable us to recognize your terminal on your next visit (so-ca...”Open source citation
The clause provides a deletion or time-bounded retention path.
“8.4 We will delete the personal data as soon as we no longer require such data for the aforesaid purposes, but latest after 30 days.”Open source citation
Tier matrix
Plan-level conditions detected from citation-backed clauses. Empty tiers mean AIRIN has not captured decisive tier language yet.
| Tier | Surface | Verdict | Risk | Citations |
|---|---|---|---|---|
| All applicable tiers | data retention | conditional | MEDIUM | 8 |
| All applicable tiers | indemnity liability | worsens | HIGH | 3 |
| All applicable tiers | moderation enforcement | worsens | HIGH | 1 |
| All applicable tiers | privacy data use | worsens | HIGH | 8 |
| All applicable tiers | subprocessors data sharing | conditional | MEDIUM | 1 |
Policy evolution
Open full timelineBefore/after stance changes across captured policy versions. When no material delta exists yet, AIRIN shows the latest citation-backed stance events instead.
Latest stance: platform claims or reserves rights on indemnity liability
“If, for any reason, the advertised prizes are unavailable, we reserve the right to substitute a prize. Each winning organization of this contest: (1) may not exchange the prize for cash or any other merchandise or services; (2) may not designate someone else as the winner. If the organization is unable or unwilling to accept the prize, Cognigy will award it to an alternate winner. If you or your company do not want any of the listed prizes, please do not enter this contest.”Open timeline citation
Latest stance: platform claims or reserves rights on indemnity liability
“If someone cheats, or a virus, bug, catastrophic event, or any other unforeseen or unexpected event that cannot be reasonably anticipated or controlled (also referred to as "force majeure") affects the fairness and/or integrity of this contest, we reserve the right to cancel, change, or suspend this contest. This right is reserved whether the event is due to human or technical error. If a solution cannot be found to restore the integrity of the contest, we reserve the right to select winners from among all eligible entries received before we have to cancel, change, or suspend the contest.”Open timeline citation
Latest stance: indemnity on indemnity liability
“By entering this contest, you agree: (1.) to abide by these "Official Rules"; (2.) to the extent allowed by law, to release and hold harmless Cognigy, its subsidiaries, affiliates, employees, from any and all liability or any injury, loss, or damage of any kind arising from or in connection with this contest or any prize won; (3.) that Cognigy's decisions will be final and binding on all matters related to this contest; and (4.) if you consent to a written announcement that, on behalf of yourself and your company, Cognigy may use your company name online and in print, or in any other media, in connection with this contest, without payment or compensation to you or your company.”Open timeline citation
Latest stance: indefinite or necessity based on data retention
“12.1 We use so-called cookies on the Cognigy websites. These are small text files that are stored on your device (PC, smartphone, tablet, etc.). Some of the cookies we use are deleted from your drive (hard disk, solid-state disk, flash memory, etc.) at the end of the browser session (so-called session cookies). Other cookies remain on your terminal and enable us to recognize your terminal on your next visit (so-called permanent cookies). We also use third party cookies that allow them to process personal information about you and may combine the information they obtain with other information that those third parties have already stored about you or collected from you during your use of the third party services.”Open timeline citation
Latest stance: sale or sell on privacy data use
“17.2 Hotjar is a technology service that helps us to better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on your behavior as a user of Cognigy websites and your devices. This includes your device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.”Open timeline citation
Latest stance: third party or vendor sharing on privacy data use
“4.3 We contracted various service providers to support us in the provision, operation and maintenance of our IT systems, including the Cognigy websites. These include, for example, hardware, web services and software suppliers,, hosting providers or data centers. When such service providers work for us, they may be given access to your personal data as recipients. However, these service providers are then contractually obliged to comply with data protection by means of a so-called order processing agreement; the statutory provisions on data protection also apply to our service providers anyway.”Open timeline citation
Latest stance: deletion or time bound on data retention
“8.4 We will delete the personal data as soon as we no longer require such data for the aforesaid purposes, but latest after 30 days.”Open timeline citation
Latest stance: indefinite or necessity based on data retention
“12.1 We use so-called cookies on the Cognigy websites. These are small text files that are stored on your device (PC, smartphone, tablet, etc.). Some of the cookies we use are deleted from your drive (hard disk, solid-state disk, flash memory, etc.) at the end of the browser session (so-called session cookies). Other cookies remain on your terminal and enable us to recognize your terminal on your next visit (so-called permanent cookies). We also use third party cookies that allow them to process personal information about you and may combine the information they obtain with other information that those third parties have already stored about you or collected from you during your use of the third party services.”Open timeline citation
Capture recency
- Privacy Policy:Last captured 2026-08-10· verified 2026-08-10
- Terms of Service:Last captured 2026-08-14· verified 2026-08-14
Dates state when our pipeline captured and verified each document — not when the vendor last changed it. Documents are re-scanned on a recurring cadence; a document verified once says so until a re-scan confirms it again.
↑ 188 more findings this quarter vs last (379 vs 191). First scan: June 2026.
Compare and stack are saved in your browser. Open compare · View your stack. A correction triggers an automated re-read of Cognigy's policies — no human edits the data.
Need this for procurement or legal diligence?
Free shows today's risk. A Stack Audit gives you a citable, verbatim-sourced PDF across your whole AI stack — and flags the moment a vendor's terms change.
Every finding above is a verbatim quote from Cognigy's own published policy, captured to an immutable snapshot and read in full through a two-gate verification pipeline. Confidence labels and any analysis are AI-generated and informational only — not legal advice.
AIRIN Brief
Built for compliance officers, legal counsel, and SaaS founders. Subscribe to the email digest — one short brief when a tracked vendor materially changes its terms, training policy, or risk rating. Prefer in-app? Watch platforms in your alerts inbox instead.