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Cognigy policy evolution

Before/after stance changes across captured policy versions, with exact citations. If no before/after delta is available yet, AIRIN shows the latest citation-backed stance events instead.

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No before/after stance delta is available for this filter yet. Latest citation-backed stance events are shown below.
Aug 14, 2026indemnity / liabilityhigh

content ownership

Latest stance: platform claims or reserves rights

If, for any reason, the advertised prizes are unavailable, we reserve the right to substitute a prize. Each winning organization of this contest: (1) may not exchange the prize for cash or any other merchandise or services; (2) may not designate someone else as the winner. If the organization is unable or unwilling to accept the prize, Cognigy will award it to an alternate winner. If you or your company do not want any of the listed prizes, please do not enter this contest.
Open citation
Aug 14, 2026indemnity / liabilityhigh

content ownership

Latest stance: platform claims or reserves rights

If someone cheats, or a virus, bug, catastrophic event, or any other unforeseen or unexpected event that cannot be reasonably anticipated or controlled (also referred to as "force majeure") affects the fairness and/or integrity of this contest, we reserve the right to cancel, change, or suspend this contest. This right is reserved whether the event is due to human or technical error. If a solution cannot be found to restore the integrity of the contest, we reserve the right to select winners from among all eligible entries received before we have to cancel, change, or suspend the contest.
Open citation
Aug 14, 2026indemnity / liabilitymedium

legal burden

Latest stance: indemnity

By entering this contest, you agree: (1.) to abide by these "Official Rules"; (2.) to the extent allowed by law, to release and hold harmless Cognigy, its subsidiaries, affiliates, employees, from any and all liability or any injury, loss, or damage of any kind arising from or in connection with this contest or any prize won; (3.) that Cognigy's decisions will be final and binding on all matters related to this contest; and (4.) if you consent to a written announcement that, on behalf of yourself and your company, Cognigy may use your company name online and in print, or in any other media, in connection with this contest, without payment or compensation to you or your company.
Open citation
Aug 10, 2026retentionmedium

retention

Latest stance: indefinite or necessity based

12.1 We use so-called cookies on the Cognigy websites. These are small text files that are stored on your device (PC, smartphone, tablet, etc.). Some of the cookies we use are deleted from your drive (hard disk, solid-state disk, flash memory, etc.) at the end of the browser session (so-called session cookies). Other cookies remain on your terminal and enable us to recognize your terminal on your next visit (so-called permanent cookies). We also use third party cookies that allow them to process personal information about you and may combine the information they obtain with other information that those third parties have already stored about you or collected from you during your use of the third party services.
Open citation
Aug 10, 2026privacyhigh

data sharing

Latest stance: sale or sell

17.2 Hotjar is a technology service that helps us to better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on your behavior as a user of Cognigy websites and your devices. This includes your device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.
Open citation
Aug 10, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

4.3 We contracted various service providers to support us in the provision, operation and maintenance of our IT systems, including the Cognigy websites. These include, for example, hardware, web services and software suppliers,, hosting providers or data centers. When such service providers work for us, they may be given access to your personal data as recipients. However, these service providers are then contractually obliged to comply with data protection by means of a so-called order processing agreement; the statutory provisions on data protection also apply to our service providers anyway.
Open citation
Aug 10, 2026retentionlow

retention

Latest stance: deletion or time bound

8.4 We will delete the personal data as soon as we no longer require such data for the aforesaid purposes, but latest after 30 days.
Open citation
Jul 27, 2026retentionmedium

retention

Latest stance: indefinite or necessity based

12.1 We use so-called cookies on the Cognigy websites. These are small text files that are stored on your device (PC, smartphone, tablet, etc.). Some of the cookies we use are deleted from your drive (hard disk, solid-state disk, flash memory, etc.) at the end of the browser session (so-called session cookies). Other cookies remain on your terminal and enable us to recognize your terminal on your next visit (so-called permanent cookies). We also use third party cookies that allow them to process personal information about you and may combine the information they obtain with other information that those third parties have already stored about you or collected from you during your use of the third party services.
Open citation
Jul 27, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

4.3 We contracted various service providers to support us in the provision, operation and maintenance of our IT systems, including the Cognigy websites. These include, for example, hardware, web services and software suppliers,, hosting providers or data centers. When such service providers work for us, they may be given access to your personal data as recipients. However, these service providers are then contractually obliged to comply with data protection by means of a so-called order processing agreement; the statutory provisions on data protection also apply to our service providers anyway.
Open citation
Jul 27, 2026privacyhigh

data sharing

Latest stance: sale or sell

17.2 Hotjar is a technology service that helps us to better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on your behavior as a user of Cognigy websites and your devices. This includes your device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.
Open citation
Jul 27, 2026retentionlow

retention

Latest stance: deletion or time bound

8.4 We will delete the personal data as soon as we no longer require such data for the aforesaid purposes, but latest after 30 days.
Open citation
Jul 10, 2026privacyhigh

data sharing

Latest stance: sale or sell

17.2 Hotjar is a technology service that helps us to better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on your behavior as a user of Cognigy websites and your devices. This includes your device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.
Open citation
Jul 10, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

4.3 We contracted various service providers to support us in the provision, operation and maintenance of our IT systems, including the Cognigy websites. These include, for example, hardware, web services and software suppliers,, hosting providers or data centers. When such service providers work for us, they may be given access to your personal data as recipients. However, these service providers are then contractually obliged to comply with data protection by means of a so-called order processing agreement; the statutory provisions on data protection also apply to our service providers anyway.
Open citation
Jul 10, 2026retentionmedium

retention

Latest stance: indefinite or necessity based

12.1 We use so-called cookies on the Cognigy websites. These are small text files that are stored on your device (PC, smartphone, tablet, etc.). Some of the cookies we use are deleted from your drive (hard disk, solid-state disk, flash memory, etc.) at the end of the browser session (so-called session cookies). Other cookies remain on your terminal and enable us to recognize your terminal on your next visit (so-called permanent cookies). We also use third party cookies that allow them to process personal information about you and may combine the information they obtain with other information that those third parties have already stored about you or collected from you during your use of the third party services.
Open citation
Jul 10, 2026retentionlow

retention

Latest stance: deletion or time bound

8.4 We will delete the personal data as soon as we no longer require such data for the aforesaid purposes, but latest after 30 days.
Open citation
Jun 28, 2026moderationhigh

content ownership

Latest stance: platform claims or reserves rights

If someone cheats, or a virus, bug, catastrophic event, or any other unforeseen or unexpected event that cannot be reasonably anticipated or controlled (also referred to as "force majeure") affects the fairness and/or integrity of this contest, we reserve the right to cancel, change, or suspend this contest. This right is reserved whether the event is due to human or technical error. If a solution cannot be found to restore the integrity of the contest, we reserve the right to select winners from among all eligible entries received before we have to cancel, change, or suspend the contest.
Open citation
Jun 17, 2026retentionmedium

retention

Latest stance: indefinite or necessity based

12.1 We use so-called cookies on the Cognigy websites. These are small text files that are stored on your device (PC, smartphone, tablet, etc.). Some of the cookies we use are deleted from your drive (hard disk, solid-state disk, flash memory, etc.) at the end of the browser session (so-called session cookies). Other cookies remain on your terminal and enable us to recognize your terminal on your next visit (so-called permanent cookies). We also use third party cookies that allow them to process personal information about you and may combine the information they obtain with other information that those third parties have already stored about you or collected from you during your use of the third party services.
Open citation
Jun 17, 2026subprocessors / sharingmedium

data sharing

Latest stance: third party or vendor sharing

4.3 We contracted various service providers to support us in the provision, operation and maintenance of our IT systems, including the Cognigy websites. These include, for example, hardware, web services and software suppliers,, hosting providers or data centers. When such service providers work for us, they may be given access to your personal data as recipients. However, these service providers are then contractually obliged to comply with data protection by means of a so-called order processing agreement; the statutory provisions on data protection also apply to our service providers anyway.
Open citation
Jun 17, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

4.3 We contracted various service providers to support us in the provision, operation and maintenance of our IT systems, including the Cognigy websites. These include, for example, hardware, web services and software suppliers,, hosting providers or data centers. When such service providers work for us, they may be given access to your personal data as recipients. However, these service providers are then contractually obliged to comply with data protection by means of a so-called order processing agreement; the statutory provisions on data protection also apply to our service providers anyway.
Open citation
Jun 17, 2026privacyhigh

data sharing

Latest stance: sale or sell

17.2 Hotjar is a technology service that helps us to better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on your behavior as a user of Cognigy websites and your devices. This includes your device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.
Open citation
Jun 17, 2026retentionlow

retention

Latest stance: deletion or time bound

8.4 We will delete the personal data as soon as we no longer require such data for the aforesaid purposes, but latest after 30 days.
Open citation

Generated from live stance events. Informational only, not legal advice.

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