Workflow & Automation · asana.comAsana AI
Graded against 804 verified platforms, from its own policy text. Automated assessment against a published rubric — not legal advice.
“the development of services that compete with Asana;”
Watch: subprocessors data sharing
Start here. These are the highest-risk verified clauses AIRIN found in the platform's own policy text.
Restricts Asana's response to government/law enforcement requests solely to those that adhere to established legal process and applicable law, limiting the scope of permissible disclosure of customer data.
This segment describes Asana's offer of a Data Processing Addendum to certain customer tiers that incorporates Data Privacy Frameworks and standard contractual clauses, establishing which tiers receive DPA protections and incorporating those frameworks by reference.
Governing law clause establishing California law as controlling for these Terms, with an acknowledgment that certain jurisdictions (e.g., EU) may require local law to govern, and a disclaimer that Asana is not liable for modifications or discontinuation of the Service.
Scores derived from 22 enriched findings — same verbatim citations as below. AI-generated, not legal advice.
How to read this page: Overall risk rates what Asana AI's own policy terms mean for your prompts, outputs, and data. The benchmark bands below grade those same verified terms relative to peers — a platform in a risky-by-default category can rate HIGH risk and still grade STRONG against its peer set. Both trace to the cited findings.
Policy benchmark
rubric v1.0 — how this is scoredBased on 103 verified, verbatim-cited findings below — read the citations.
Based on 125 verified, verbatim-cited findings below — read the citations.
Automated assessment against a published rubric — not legal advice.
Fully verified — complete core corpus captured and read in full.
- Privacy PolicyVerified - read in full - 33 citationsstaticLast captured 2026-07-03
- Terms of ServiceVerified - read in full - 50 citationsstaticLast captured 2026-07-19
Only citation-backed plan differences are shown here; absent cells mean AIRIN has not verified a tier-specific claim.
Sets out Asana's declared AI principles and commitments, including obligations to implement AI without compromising privacy and to ensure human accountability, establishing normative obligations governing AI use on the platform.
" Artificial Intelligence (AI) has the power to enhance the lives of humans, aid decision making, and free up time for more strategic work. We believe that AI needs to be properly harnessed to avoid unintended consequences and we ensure that..."
Cross-reference incorporating another governing document; retained and linked for corpus synthesis.
" Asana, Inc. (“Asana,” “we,” “our,” “us”) offers a variety of team productivity, collaboration, and organizational tools, as further described in the Asana Guide and its Release Notes (collectively, the “ Service ”), and websites, includi..."
This segment defines 'Managed Users' and 'Customer,' explaining that Managed Users access the Service under a Customer Agreement entered into by a paying Customer, establishing the tier structure and the governing contractual relationship for Managed Users.
" “ Managed Users ” use the Service as part of any paid Asana subscription plan purchased by a person or entity (the “ Customer ”) who has separately entered into a written agreement with Asana (the “ Customer Agreement ”) governing access a..."
Defines what Asana AI features are (sorting, filtering, categorizing, analyzing data/content), specifies which subscription tiers have access (Starter, Advanced, Enterprise, Enterprise+, and legacy tiers), creating tier-differentiated access rights to AI functionality.
" Yes. Asana AI features use artificial intelligence (AI) to sort, filter, categorize, or otherwise analyze data and/or content to help users in your organization optimize their work. Asana AI features are available on Asana Starter, Advance..."
This segment defines 'Free Users' and describes their more limited access to Service features compared to Managed Users, establishing a tier distinction with implications for the rights and restrictions applicable to this category.
" “ Free Users ” use the free/basic version of the Service. Free Users have access to a more limited set of Service features and functionality than Managed Users. Free Users may have their own individual workspaces and/or take part in a fr..."
Specifies which sections of these Terms apply to Managed Users (Sections 1, 2, and 6 only) and incorporates the Customer Agreement as the primary governance document for that relationship, providing examples of who qualifies as a Customer — defines limited applicability of these Terms for the Managed User tier.
" To the extent you are a Managed User, only the following sections of these Terms will apply to you: Section 1 (Introduction); Section 2 (How These Terms Apply); and Section 6 (Acceptable Use Policy). As a Managed User, you gain access to ..."
Comprehensive warranty disclaimer providing the Service, Websites, and User Content on an 'as is' basis, explicitly disclaiming all implied warranties including merchantability, fitness for purpose, and non-infringement to the fullest extent permitted by law.
" THE SERVICE AND WEBSITES AND USER CONTENT, WHETHER PROVIDED BY ASANA, ITS LICENSORS, ITS VENDORS OR ITS USERS, AND OTHER INFORMATION ON OR ACCESSIBLE FROM THE SERVICE AND WEBSITES ARE PROVIDED “AS IS” WITHOUT WARRANTY, REPRESENTATION, COND..."
Disclaimer of Asana's responsibility and liability for damages or losses arising from third-party content, website availability, errors, or the business practices of third-party site operators, with no warranty regarding external resources.
" The Service and Websites may include information and content provided by third parties, including links to third-party websites, resources, and/or goods and services. Asana is not responsible and will not be liable for any damages or loss..."
Evidence appendix
Showing priority citations first. The full appendix is available for audit trails; not every citation is a severe risk.
" Asana will respond to government access requests in accordance with Asana’s Law Enforcement Guidelines . Asana only responds to law enforcement requests that adhere to established legal process and applicable law."
Restricts Asana's response to government/law enforcement requests solely to those that adhere to established legal process and applicable law, limiting the scope of permissible disclosure of customer data.
AI-generated interpretation, not legal advice.
" We reserve the right to remove any Feedback posted in our public forums for any reason at our sole discretion. 8.5 User Content and Feedback Representations. You represent and warrant that you have all required rights to submit User Content and Feedback without violation or infringement of any third-party rights. You understand that Asana does not control, and is not responsible for, User Content or Feedback, and that by using the Service and/or Websites, you may be exposed to User Content or Feedback from other users that is offensive, indecent, inaccurate, misleading, or otherwise objectionable."
Reserves Asana's right to remove Feedback from public forums at its sole discretion, and includes a user representation and warranty that submitted User Content and Feedback does not violate third-party rights, with a disclaimer of Asana's responsibility for user-generated content.
AI-generated interpretation, not legal advice.
" More information on Asana AI features and how to manage them can be found in the Asana Guide . 6.5 Acceptable Use Violations. If we reasonably believe a violation of this Acceptable Use Policy has occurred or may occur in the near future in a manner that may disrupt the Service or Websites for our Customers or other users, we may suspend or terminate your access to the Service and Websites, without any liability to us and in addition to any other remedies that may be available to us. Asana reserves the right to notify the applicable Account Administrator of the foregoing."
Remedy clause granting Asana the right to suspend or terminate user access upon reasonable belief of an acceptable use violation, with no liability to Asana and reservation of all other available remedies, including notifying Account Administrators.
AI-generated interpretation, not legal advice.
" 4.1 Account Registration and Confidentiality. To access the Service and certain parts of our Websites, you must register for an Asana account by creating a username and password. You agree to provide us with accurate, complete, and current registration information about yourself. It is your responsibility to ensure that your password remains confidential and secure, and you agree that you will not allow others to access the Service using your Asana account. By registering, you agree that you are fully responsible for all activities that occur under your user name and password. We may assume that any communications we receive under your account have been made by you. If you are a workspace or organization owner or administrator, or if you have confirmed in writing that you have the authority to make decisions on behalf of a workspace or organization (“ Account Administrator ”), you represent and warrant that you are authorized to to do so and agree that Asana is entitled to rely on your instructions. 4.2 Unauthorized Account Use. You are responsible for notifying us for support in our Help Center if you become aware of any unauthorized use of or access to your account. You understand and agree that we may require you to provide information that may be used to confirm your identity and help ensure the security of your account. Asana will not be liable for any loss, damages, liability, expenses or attorneys’ fees that you may incur as a result of someone else using your password or account, either with or without your knowledge and/or authorization, and regardless of whether you have advised us of such unauthorized use. "
This segment obligates users to provide accurate registration information, keep their password confidential and secure, not share account access, and accept full responsibility for all activities occurring under their credentials, creating security and confidentiality duties tied to account use.
AI-generated interpretation, not legal advice.
" THE SERVICE AND WEBSITES AND USER CONTENT, WHETHER PROVIDED BY ASANA, ITS LICENSORS, ITS VENDORS OR ITS USERS, AND OTHER INFORMATION ON OR ACCESSIBLE FROM THE SERVICE AND WEBSITES ARE PROVIDED “AS IS” WITHOUT WARRANTY, REPRESENTATION, CONDITION, OR GUARANTEE OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES, REPRESENTATIONS, CONDITIONS OR GUARANTEES OF QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, ALL OF WHICH ARE DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW. SPECIFICALLY, BUT WITHOUT LIMITATION, ASANA DOES NOT WARRANT THAT: (i) THE INFORMATION AVAILABLE ON THE SERVICE AND WEBSITES IS FREE OF ERRORS; (ii) THE FUNCTIONS OR FEATURES (INCLUDING BUT NOT LIMITED TO MECHANISMS FOR THE DOWNLOADING AND UPLOADING OF USER CONTENT) WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS; (iii) DEFECTS WILL BE CORRECTED, OR (iv) THE SERVICE AND WEBSITES OR THE SERVER(S) THAT MAKE THE SERVICE AND WEBSITES AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ASANA DOES NOT WARRANT, ENDORSE, GUARANTEE OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICE AND WEBSITES OR ANY WEBSITE FEATURED OR LINKED TO THROUGH THE SERVICE AND WEBSITES, AND ASANA WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICE AND WEBSITES. "
Comprehensive warranty disclaimer providing the Service, Websites, and User Content on an 'as is' basis, explicitly disclaiming all implied warranties including merchantability, fitness for purpose, and non-infringement to the fullest extent permitted by law.
AI-generated interpretation, not legal advice.
" You will be liable for losses, damages, liability, expenses and attorneys’ fees incurred by Asana or a third party due to someone else using your account. In the event that the Account Administrator or Customer loses access to an account or otherwise requests information about an account, Asana reserves the right in its sole discretion to request from the Account Administrator or Customer any verification it deems necessary before restoring access to or providing information about such account."
This segment makes the user liable for losses, damages, and attorneys' fees incurred by Asana or third parties due to unauthorized account use, and grants Asana discretion to require verification before restoring account access, establishing liability allocation and an account recovery procedure.
AI-generated interpretation, not legal advice.
" evaluate Asana AI outputs for accuracy and appropriateness in light of the probabilistic nature of AI and potential for producing inaccurate content. "
Obligation requiring users to evaluate Asana AI outputs for accuracy and appropriateness, acknowledging the probabilistic nature of AI and the possibility of inaccurate content generation.
AI-generated interpretation, not legal advice.
" remain responsible for all decisions made, advice given, actions taken, and failures to take action based on your use of Asana AI;"
Obligation placing full responsibility on the user for all decisions, advice, actions, and inactions taken based on Asana AI outputs, allocating liability away from Asana.
AI-generated interpretation, not legal advice.
" YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD ASANA, ITS AFFILIATES, AND ITS RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, MEMBERS, SHAREHOLDERS, CONTRACTORS, OR REPRESENTATIVES HARMLESS FROM AND AGAINST ANY CLAIM OR DEMAND, INCLUDING WITHOUT LIMITATION, REASONABLE ATTORNEYS’ FEES, MADE IN CONNECTION WITH OR ARISING OUT OF YOUR USE OF THE SERVICE AND WEBSITES, YOUR CONNECTION TO THE SERVICE AND WEBSITES, YOUR VIOLATION OF THE TERMS, YOUR VIOLATION OF AN APPLICABLE LAW, YOUR SUBMISSION, POSTING, OR TRANSMISSION OF USER CONTENT TO THE SERVICE AND WEBSITES, AND/OR YOUR VIOLATION OF ANY RIGHTS OF ANOTHER INDIVIDUAL OR ENTITY. WE RESERVE THE RIGHT TO ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF SUCH DISPUTES, AND IN ANY EVENT YOU WILL COOPERATE WITH US IN ASSERTING ANY AVAILABLE DEFENSES."
Indemnification obligation requiring users to defend, indemnify, and hold harmless Asana and its affiliates from claims, demands, and attorneys' fees arising from user's use of the Service, violations of the Terms, applicable law, or third-party rights, and submission of User Content.
AI-generated interpretation, not legal advice.
" The Service and Websites may include information and content provided by third parties, including links to third-party websites, resources, and/or goods and services. Asana is not responsible and will not be liable for any damages or losses caused by or relating to, (i) any content, advertising, products, or other materials on or available from such sites or resources, (ii) the availability of or any errors or omissions in such websites or resources, or (iii) any information handling practices or other business practices of the operators of such sites or resources. Your interactions with such third parties will be governed by the third parties’ own terms of service and privacy policies, and any other similar terms."
Disclaimer of Asana's responsibility and liability for damages or losses arising from third-party content, website availability, errors, or the business practices of third-party site operators, with no warranty regarding external resources.
AI-generated interpretation, not legal advice.
" Asana is a global company and data will be transferred to regions where our subprocessors and affiliates are located. For more information, please see Asana Subprocessors . "
Discloses that as a global company Asana transfers data to regions where its subprocessors and affiliates are located, and incorporates by reference the Asana Subprocessors page as the authoritative list of transfer destinations, informing customers of third-party data sharing geography.
AI-generated interpretation, not legal advice.
" Every request we receive is carefully reviewed by our privacy team to determine the validity of the legal process, assess the proportionality of the request, and ensure compliance with the commitments we’ve made to our users. For more information, please see Asana's Law Enforcement Guidelines ."
Describes the internal procedure Asana follows when reviewing law enforcement requests, including validity assessment, proportionality review, and compliance with user commitments, and incorporates by reference Asana's Law Enforcement Guidelines.
AI-generated interpretation, not legal advice.
" Asana offers our Starter, Advanced, Enterprise, and Enterprise+ customers a Data Processing Addendum that incorporates Data Privacy Frameworks between the EU, UK, Switzerland, and the US, as well as applicable standard contractual clauses."
This segment describes Asana's offer of a Data Processing Addendum to certain customer tiers that incorporates Data Privacy Frameworks and standard contractual clauses, establishing which tiers receive DPA protections and incorporating those frameworks by reference.
AI-generated interpretation, not legal advice.
" 12.1 Modifications to the Service. We reserve the right at any time to modify or discontinue, temporarily or permanently, the Service and Websites (or any part thereof), with or without notice. You agree that Asana shall not be liable to you or any third party for any modification, suspension or discontinuation of the Service and Websites. 12.2 Controlling Law. These Terms will be governed by the laws of California notwithstanding its conflicts of law principles. However, some countries (including those in the European Union) have laws that require agreements to be governed by the local laws of the consumer’s country. This paragraph does not override those laws. 12.3 Initial Dispute Resolution. Most disputes can be resolved without resort to formal dispute resolution. If you take any issue with us or our Service, you agree that before taking any formal action, you will contact us at dispute-notice@asana.com and provide a brief, written description of the dispute and your contact information (including your username, if your dispute relates to an account). Except for intellectual property and small claims court claims, the parties agree to use their best efforts to settle any dispute, claim, question, or disagreement directly through consultation with Asana, and good faith negotiations shall be a condition to either party initiating a lawsuit . 12.4 No Waiver. The failure of Asana to exercise or enforce any right or remedy in these Terms does not waive that right or remedy. "
Governing law clause establishing California law as controlling for these Terms, with an acknowledgment that certain jurisdictions (e.g., EU) may require local law to govern, and a disclaimer that Asana is not liable for modifications or discontinuation of the Service.
AI-generated interpretation, not legal advice.
" the development of services that compete with Asana;"
This segment prohibits using the Service to develop competing services, restricting competitive use of the platform.
AI-generated interpretation, not legal advice.
" contains any personal information of minors under the age of 16;"
Restriction prohibiting users from submitting personal information of minors under age 16, imposing a compliance obligation related to child data privacy protections.
AI-generated interpretation, not legal advice.
" could otherwise cause damage to Asana or any third party."
Restriction prohibiting submission of content that could cause damage to Asana or third parties, serving as a catch-all prohibition within the acceptable use policy.
AI-generated interpretation, not legal advice.
" the promotion or advertisement of products or services other than your own without appropriate authorization; or"
This segment prohibits promoting or advertising third-party products or services without authorization, restricting unauthorized commercial promotion on the platform.
AI-generated interpretation, not legal advice.
Common questions about Asana AI's policies
- Can you use Asana AI's output commercially?
- Commercial use allowed — based on 2 verified findings from Asana AI's published policy. Informational only, not legal advice.
Clause detail — protections, your obligations, and coverage
Every clause below is a verbatim quote from Asana AI's own published policy, read in full and linked to its exact location. Protections and user obligations are reported separately from risk because they are different kinds of clause — an obligation on you is not a risk to your data. Informational only, not legal advice.
✅ Protections found
10 verified clausesClauses in Asana AI's policies that work in your favour — commitments the platform made to you.
- Audit rights, DPA & residency
“The CCPA (as amended by CPRA) is a law that provides California consumers certain rights with respect to their personal information. Specifically, the law requires that businesses subject to the statute grant consumers the ability to request access to and dele…”
Describes CCPA/CPRA requirements restricting how service providers may use personal information processed on behalf of a business, and explains that Asana as a service provider is bound by those restrictions when custome…
- Designated security contact: dpa@asana.com
📍 Privacy Policy › “California”Jump to exact text → - Audit rights, DPA & residency
“The Family Educational Rights and Privacy Act (FERPA) is a federal law that requires academic institutions like colleges and universities to protect the privacy of student educational records. Asana enables our customers to comply with FERPA by ensuring person…”
States that FERPA requires academic institutions to protect student educational records and that Asana contractually restricts itself from disclosing customer data except as directed by the institution, as allowed by its…
📍 Privacy Policy › “Family Educational Rights and Privacy Act”Jump to exact text → - Audit rights, DPA & residency
“The Gramm-Leach-Bliley Act (GLBA) requires financial institutions—companies that offer consumers financial products or services like loans, financial or investment advice, or insurance—to explain their information-sharing practices to their customers and to sa…”
Explains GLBA's requirements for financial institutions and service providers to safeguard nonpublic personal information and states Asana is GLBA-ready and aligns its practices with GLBA's Privacy Rule and Safeguards Ru…
📍 Privacy Policy › “Gramm-Leach-Bliley Act”Jump to exact text → - Audit rights, DPA & residency
“To demonstrate our commitment to global privacy standards, Asana has certifications of compliance with ISO 27018:2019 (Protecting Personal Data in the Cloud) and ISO 27701:2019 (Privacy Information Management). We also work to ensure our agreements with ou…”
This segment describes Asana's certifications and DPA framework, incorporating EU/UK/Swiss data privacy frameworks and Standard Contractual Clauses by reference, and articulating that these documents outline contractual…
📍 Privacy Policy › “How does Asana comply with applicable data protection regulations? chevron-up icon”Jump to exact text → - Audit rights, DPA & residency
“Asana has self-certified to the EU-US Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-US Data Privacy Framework as set forth by the US Department of Commerce regarding the transfer of personal information from the Europ…”
Discloses that Asana has self-certified to the EU-US Data Privacy Framework, UK Extension, and Swiss-US Data Privacy Framework, granting Asana the legal basis to transfer personal information from the EEA, UK, and Switze…
📍 Privacy Policy › “Is Asana certified under any of the Data Privacy Frameworks? chevron-up icon”Jump to exact text → - Privacy & data use
“If you would like to exercise your rights, please submit your request by completing our Global Data Protection Rights Requests Form . For more information about how Asana provides individual consumers with the ability to access and request deletion of their pe…”
Specifies the procedural steps for submitting privacy rights requests (via Global Data Protection Rights Requests Form) and cross-references CCPA-specific access and deletion rights for California residents, establishing…
📍 Privacy Policy › “How do I exercise my privacy rights? chevron-up icon”Jump to exact text →
+ 4 more verified clauses of this kind on this platform, cited in full in the report.
📋 Rules you must follow
22 verified clausesWhat Asana AI requires of YOU. These are your obligations, not risks to your data or IP, so they are cited here and excluded from this platform's risk rating.
- Moderation & enforcement
“Asana and its licensors exclusively own all right, title, and interest in and to all intellectual property rights in the Service and Websites.You agree to abide by all applicable copyright and other laws, as well as any additional copyright notices or restrict…”
Grants Asana and its licensors exclusive ownership of all intellectual property rights in the Service and Websites, and obligates users to comply with applicable copyright laws and restrictions contained within the platf…
📍 § 7 (Proprietary Rights)Jump to exact text → - Moderation & enforcement
“6.3 User Content. You may not post any User Content on the Service or Websites (or otherwise make use of the Service or Websites) in a manner that: is deceptive, fraudulent, illegal, obscene, defamatory, disparaging, libelous, threatening, or pornographic (i…”
This segment prohibits posting User Content that is deceptive, fraudulent, illegal, obscene, defamatory, pornographic, or otherwise harmful, and specifically requires Asana to remove and report child pornography to law e…
📍 § 6.3Jump to exact text → - Moderation & enforcement
“6.4 Artificial Intelligence. If you use any AI or machine learning features and functionality (including third-party models) provided by Asana (collectively, “ Asana AI ”), you agree to: implement appropriate human oversight and safeguards to mitigate potent…”
Obligation requiring users of Asana AI features to implement appropriate human oversight and safeguards to mitigate risks to fundamental rights, health, or safety arising from AI use.
📍 § 6.4Jump to exact text → - Moderation & enforcementconduct restrictions
“interfere with or disrupt, or attempt to interfere with or disrupt, our infrastructure or the access of any user, host or network, including, without limitation, by sending a virus, overloading, flooding, spamming, mail-bombing the Service and Websites, or by…”
This segment prohibits users from interfering with or disrupting the Service infrastructure or other users' access through various methods including viruses, flooding, spamming, or scripting, restricting disruptive condu…
📍 § 6.1Jump to exact text → - Moderation & enforcement
“the violation of any law or the rights of others (including unlawful tracking, monitoring, and identification or the publishing or sharing of another person’s confidential or personal information without their express authorization and permission);”
This segment prohibits violation of laws or rights of others, including unlawful tracking, monitoring, identification, and unauthorized sharing of personal or confidential information, restricting privacy-violating and i…
📍 § 6.2Jump to exact text →
+ 17 more verified clauses of this kind on this platform, cited in full in the report.
What the policies actually cover
7 topics- Product telemetry & usage tracking1 clause
- Children's data1 clause
- Government & law-enforcement disclosure2 clauses
- Damages & liability cap2 clauses
- Indemnity direction2 clauses
- Terms can change at any time1 clause
- Conduct restrictions7 obligations7 clauses
67 further verified clauses are cited on this page but not yet assigned a topic.
Clause intelligence
Canonical clauses and stance patterns extracted from the same gate-verified citations shown on this page.
The clause includes sublicensable, transferable, or assignable rights.
“5. License. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-sublicensable, non-transferable, and revocable right to access and use the Service and Websites only for your own internal use (or for internal uses authorized by the applicable Account Administrator), and only in a manner that complies with these Terms and all legal requirements that apply to you or your use of the...”Open source citation
The clause includes sublicensable, transferable, or assignable rights.
“5. License. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-sublicensable, non-transferable, and revocable right to access and use the Service and Websites only for your own internal use (or for internal uses authorized by the applicable Account Administrator), and only in a manner that complies with these Terms and all legal requirements that apply to you or your use of the...”Open source citation
The clause includes sublicensable, transferable, or assignable rights.
“5. License. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-sublicensable, non-transferable, and revocable right to access and use the Service and Websites only for your own internal use (or for internal uses authorized by the applicable Account Administrator), and only in a manner that complies with these Terms and all legal requirements that apply to you or your use of the...”Open source citation
The clause includes sublicensable, transferable, or assignable rights.
“5. License. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-sublicensable, non-transferable, and revocable right to access and use the Service and Websites only for your own internal use (or for internal uses authorized by the applicable Account Administrator), and only in a manner that complies with these Terms and all legal requirements that apply to you or your use of the...”Open source citation
The clause appears to reserve or claim ownership rights for the platform.
“8.1 User Content and Submissions on the Service. The Service allows you to create tasks and submit associated information, text, files, and other materials (collectively, “ User Content ”) and to share that User Content with others. User Content submitted or otherwise made available to the Service is subject to the following terms: 8.2 Free User Content. Free Users maintain ownership of the User Content that they ...”Open source citation
Tier matrix
Plan-level conditions detected from citation-backed clauses. Empty tiers mean AIRIN has not captured decisive tier language yet.
| Tier | Surface | Verdict | Risk | Citations |
|---|---|---|---|---|
| All applicable tiers | commercial use | worsens | HIGH | 2 |
| All applicable tiers | governing law disputes | worsens | HIGH | 2 |
| All applicable tiers | indemnity liability | worsens | HIGH | 7 |
| All applicable tiers | moderation enforcement | worsens | HIGH | 2 |
| All applicable tiers | privacy data use | worsens | HIGH | 4 |
| All applicable tiers | subprocessors data sharing | worsens | HIGH | 4 |
| Api | privacy data use | conditional | MEDIUM | 4 |
| Enterprise | tier differences | conditional | MEDIUM | 1 |
| Free | indemnity liability | conditional | MEDIUM | 4 |
| Free | output ownership | worsens | HIGH | 2 |
| Free | privacy data use | worsens | HIGH | 2 |
| Free | subprocessors data sharing | conditional | MEDIUM | 2 |
Policy evolution
Open full timelineBefore/after stance changes across captured policy versions. When no material delta exists yet, AIRIN shows the latest citation-backed stance events instead.
legal burden changed from medium/liability limited to medium/indemnity.
“In the event of any ambiguity or conflict between translations, the English version shall control. 12.8 Miscellaneous. These Terms, and any rights or licenses granted hereunder, may not be assigned or delegated by you. These Terms, and any rights or licenses granted hereunder, may be assigned or delegated by Asana without restriction. These Terms bind and inure to the benefit of each party and the party’s successors and permitted assigns. These Terms may not be modified by an oral statement by a representative of Asana. No agency, partnership, joint venture or employee-employer relationship is intended or created by these Terms. You agree that any agreements made by and between you and us in electronic form are as legally binding as if made in physical written form. If you are using the Service and Websites for or on behalf of the U.S. government, your license rights do not exceed those granted to non-government consumers. The section titles in these Terms are for convenience only and have no legal or contractual effect. Any provision of these Terms that by its nature is reasonably intended to survive beyond their termination or expiration shall survive. Notwithstanding the generality of the foregoing, the following sections shall survive any termination or expiration of these Terms: Sections 1 (Introduction); 2 (How These Terms Apply); 7 (Proprietary Rights); 8 (User Content and Feedback); 9 (Warranties, Disclaimer, and Limitation of Liability); 10 (Indemnification); and 12 (General Terms).”Before citation
“YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD ASANA, ITS AFFILIATES, AND ITS RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, MEMBERS, SHAREHOLDERS, CONTRACTORS, OR REPRESENTATIVES HARMLESS FROM AND AGAINST ANY CLAIM OR DEMAND, INCLUDING WITHOUT LIMITATION, REASONABLE ATTORNEYS’ FEES, MADE IN CONNECTION WITH OR ARISING OUT OF YOUR USE OF THE SERVICE AND WEBSITES, YOUR CONNECTION TO THE SERVICE AND WEBSITES, YOUR VIOLATION OF THE TERMS, YOUR VIOLATION OF AN APPLICABLE LAW, YOUR SUBMISSION, POSTING, OR TRANSMISSION OF USER CONTENT TO THE SERVICE AND WEBSITES, AND/OR YOUR VIOLATION OF ANY RIGHTS OF ANOTHER INDIVIDUAL OR ENTITY. WE RESERVE THE RIGHT TO ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF SUCH DISPUTES, AND IN ANY EVENT YOU WILL COOPERATE WITH US IN ASSERTING ANY AVAILABLE DEFENSES.”After citation
Latest stance: platform claims or reserves rights on indemnity liability
“YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD ASANA, ITS AFFILIATES, AND ITS RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, MEMBERS, SHAREHOLDERS, CONTRACTORS, OR REPRESENTATIVES HARMLESS FROM AND AGAINST ANY CLAIM OR DEMAND, INCLUDING WITHOUT LIMITATION, REASONABLE ATTORNEYS’ FEES, MADE IN CONNECTION WITH OR ARISING OUT OF YOUR USE OF THE SERVICE AND WEBSITES, YOUR CONNECTION TO THE SERVICE AND WEBSITES, YOUR VIOLATION OF THE TERMS, YOUR VIOLATION OF AN APPLICABLE LAW, YOUR SUBMISSION, POSTING, OR TRANSMISSION OF USER CONTENT TO THE SERVICE AND WEBSITES, AND/OR YOUR VIOLATION OF ANY RIGHTS OF ANOTHER INDIVIDUAL OR ENTITY. WE RESERVE THE RIGHT TO ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF SUCH DISPUTES, AND IN ANY EVENT YOU WILL COOPERATE WITH US IN ASSERTING ANY AVAILABLE DEFENSES.”Open timeline citation
Latest stance: indemnity on indemnity liability
“YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD ASANA, ITS AFFILIATES, AND ITS RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, MEMBERS, SHAREHOLDERS, CONTRACTORS, OR REPRESENTATIVES HARMLESS FROM AND AGAINST ANY CLAIM OR DEMAND, INCLUDING WITHOUT LIMITATION, REASONABLE ATTORNEYS’ FEES, MADE IN CONNECTION WITH OR ARISING OUT OF YOUR USE OF THE SERVICE AND WEBSITES, YOUR CONNECTION TO THE SERVICE AND WEBSITES, YOUR VIOLATION OF THE TERMS, YOUR VIOLATION OF AN APPLICABLE LAW, YOUR SUBMISSION, POSTING, OR TRANSMISSION OF USER CONTENT TO THE SERVICE AND WEBSITES, AND/OR YOUR VIOLATION OF ANY RIGHTS OF ANOTHER INDIVIDUAL OR ENTITY. WE RESERVE THE RIGHT TO ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF SUCH DISPUTES, AND IN ANY EVENT YOU WILL COOPERATE WITH US IN ASSERTING ANY AVAILABLE DEFENSES.”Open timeline citation
Latest stance: liability limited on indemnity liability
“IN YOUR CAPACITY AS AN MANAGED USER, ASANA MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND (WHETHER EXPRESS OR IMPLIED) TO YOU RELATING TO THE SERVICE, WHICH IS PROVIDED TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS.”Open timeline citation
Latest stance: liability limited on indemnity liability
“ASANA WILL NOT BE LIABLE FOR THE OFFENSIVE OR ILLEGAL CONDUCT OF ANY THIRD PARTY. YOU VOLUNTARILY ASSUME THE RISK OF HARM OR DAMAGE FROM THE FOREGOING. THE FOREGOING LIMITATIONS WILL APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE AND TO THE FULLEST EXTENT PERMITTED BY LAW. IN NO EVENT SHALL ASANA OR ITS AFFILIATES, LICENSORS, VENDORS, OR ANY OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR OTHER REPRESENTATIVES BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, LOSS OF USE, OR COSTS OF OBTAINING SUBSTITUTE GOODS OR SERVICES), ARISING OUT OF OR IN CONNECTION WITH THE SERVICE AND WEBSITES, ANY MATERIALS, INFORMATION, OR RECOMMENDATIONS APPEARING ON THE SERVICE AND WEBSITES, OR ANY LINK PROVIDED ON THE SERVICE AND WEBSITES, WHETHER OR NOT ASANA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER BASED UPON WARRANTY, CONTRACT, TORT, STRICT LIABILITY, VIOLATION OF STATUTE, OR OTHERWISE. THIS EXCLUSION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW. IN ANY EVENT, OUR AGGREGATE LIABILITY WILL NOT EXCEED $100. Some countries and U.S. jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages such as above in this section 9. Accordingly, some of the above limitations may not apply to you.”Open timeline citation
Capture recency
- Privacy Policy:Last captured 2026-07-03· verified 2026-07-03
- Terms of Service:Last captured 2026-07-19· verified 2026-07-19
Dates state when our pipeline captured and verified each document — not when the vendor last changed it. Documents are re-scanned on a recurring cadence; a document verified once says so until a re-scan confirms it again.
↑ 133 more findings this quarter vs last (225 vs 92). First scan: June 2026.
Compare and stack are saved in your browser. Open compare · View your stack. A correction triggers an automated re-read of Asana AI's policies — no human edits the data.
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Every finding above is a verbatim quote from Asana AI's own published policy, captured to an immutable snapshot and read in full through a two-gate verification pipeline. Confidence labels and any analysis are AI-generated and informational only — not legal advice.
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