governing law disputes · Terms of Service
Asana AI policy finding
“ 12.1 Modifications to the Service. We reserve the right at any time to modify or discontinue, temporarily or permanently, the Service and Websites (or any part thereof), with or without notice. You agree that Asana shall not be liable to you or any third party for any modification, suspension or discontinuation of the Service and Websites. 12.2 Controlling Law. These Terms will be governed by the laws of California notwithstanding its conflicts of law principles. However, some countries (including those in the European Union) have laws that require agreements to be governed by the local laws of the consumer’s country. This paragraph does not override those laws. 12.3 Initial Dispute Resolution. Most disputes can be resolved without resort to formal dispute resolution. If you take any issue with us or our Service, you agree that before taking any formal action, you will contact us at dispute-notice@asana.com and provide a brief, written description of the dispute and your contact information (including your username, if your dispute relates to an account). Except for intellectual property and small claims court claims, the parties agree to use their best efforts to settle any dispute, claim, question, or disagreement directly through consultation with Asana, and good faith negotiations shall be a condition to either party initiating a lawsuit . 12.4 No Waiver. The failure of Asana to exercise or enforce any right or remedy in these Terms does not waive that right or remedy. ”
- Document
- Terms of Service
- Captured
- 2026-06-08
- Location
- § 12.1
- Snapshot SHA-256
- d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0
Informational only, not legal advice. Terms change; verify the source and capture date.