Airtable AI procurement policy evidence
Only topics backed by verified findings appear below. Each row preserves the platform's exact policy words and capture provenance.
| Topic | Plan or tier | Risk | Their words | Source |
|---|---|---|---|---|
| DPA, audit rights & data residency | All applicable tiers | unknown | “ send an email to DataRep at airtable@datarep.com , submit an online webform at www.datarep.com/data-request , or mail your inquiry to DataRep at DataRep, 107-111 Fleet Street, London, EC4A 2AB, United Kingdom NOTE : when mailing inquiries, it is ESSENTIAL that you address your letters to 'DataRep' and not 'Airtable', or your inquiry may not reach us. Please refer clearly to Airtable in your correspondence. Upon receiving your correspondence, Airtable is likely to request evidence of your identity, to ensure your personal data and information connected with it is not provided to anyone other than you.” | Captured 2026-07-19Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | unknown | “ send an email to DataRep at airtable@datarep.com , submit an online webform at www.datarep.com/data-request , or mail your inquiry to DataRep at DataRep, Leutschenbachstrasse 95, ZURICH, 8050, Switzerland” | Captured 2026-07-19Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | unknown | “ If you have a question or concern about your personal data, we encourage you to contact us first at privacy@airtable.com , and we will do our best to resolve your concern. You may also contact our applicable representative below.” | Captured 2026-07-19Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | unknown | “ The disclosures in this section apply solely to residents of the European Economic Area (" EEA "), Switzerland, and the United Kingdom (" UK "), and describe how we collect, use, disclose, and otherwise process personal data about you. Unless otherwise expressly stated, all terms in this section have the same meaning as defined in the General Data Protection Regulation (" GDPR "). We are the controller of the personal data we hold about you in connection with your use of the Services.” | Captured 2026-07-19Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | unknown | “ You have the following rights in respect of your personal data that we hold: (i) right of access; (ii) right of portability; (iii) right to rectification; (iv) right to erasure; (v) right to restriction; (vi) right to withdraw consent; and (vii) right to object. You also have the right to lodge a complaint to your local data protection authority. Information about how to contact your local data protection authority is available here . If you wish to exercise one of these rights, please submit a request by: Emailing privacy@airtable.com with the subject line "European Rights Request", or Filling out a Data Subject Request using this form . Due to the confidential nature of data processing we may ask you to provide proof of identity when exercising the above rights.” | Captured 2026-07-19Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | low | “ We care about the privacy of our users. By using our Services, you acknowledge that we may collect, use, and disclose your personal information and aggregated and/or anonymized data as set forth in our Privacy Policy , and you acknowledge that you may have your personal information collected in, used in, transferred to, and processed in the United States. If your use of the Services requires us to process any personal data or personal information within Your Content, as these terms are defined in and in accordance with applicable privacy laws or regulations, we will do so at all times in accordance with our Privacy Policy and any applicable Data Processing Addendum (" DPA "). You may access and sign our DPA here . Once executed, the DPA will be incorporated into these Terms by reference. In the event of any conflict between the DPA and any other aspect of these Terms, the DPA will govern.” | Captured 2026-06-10Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | unknown | “ send an email to DataRep at airtable@datarep.com , submit an online webform at www.datarep.com/data-request , or mail your inquiry to DataRep at DataRep, The Cube, Monahan Road, Cork, T12 H1XY, Republic of Ireland” | Captured 2026-07-19Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | unknown | “ Where we hold personal data about you that is governed by Australia’s Privacy Act, you have the following rights: Right to Access . You have the right to request access to, or a copy of, that data. Right to Correct . You have the right to correct any inaccurate or incomplete personal data that we have about you. Right to Withdraw Consent. You have the right to withdraw your consent to the processing of your personal data where consent was previously provided. Such withdrawal will not affect personal data previously processed with your consent, or personal data which we are permitted to process without consent. You may submit a request by contacting us at privacy@airtable.com with the subject line “Australian Privacy Rights Request”, or complete this form . Before we honor your request, we may need to verify your identity. In certain circumstances, we may decline a request to exercise the right to access or correct, particularly where we are unable to verify your identity or locate your information in our systems, or as permitted by law.” | Captured 2026-07-19Open source →Finding permalink → |
| Data retention | All applicable tiers | medium | “ You may access, correct, amend, or delete Content within the Services. You own all Content you upload provided you have lawful title thereto. Content you delete (including Content containing personal information) may be retained in archived or backup copies in order to enable you to use certain features like revision history and base snapshots. For instructions on how to permanently delete Content from your Airtable Account, please contact us at privacy@airtable.com. Please note that permanent deletion of Content through this process may impair or disable some features of the Services (such as revision history and base snapshots) with respect to that Content.” | Captured 2026-07-19Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ We may transfer to and process your personal information in countries outside of the jurisdiction where you are located for the various purposes described above. When required by law, we will ensure that we rely on an appropriate legal mechanism for the transfer, such as your consent, standard contractual clauses (or their equivalent), or adequacy decisions. You may ask us, using the contact information in Section 9 of this policy, for more information about the specific basis we use for transferring your data.” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ We currently use Stripe as our third-party service provider for payment services, and by using our Services you agree to be bound by Stripe’s Services Agreement, currently available at https://stripe.com/us/legal . If your payment is not successfully settled for any reason, you remain responsible for any amounts not remitted to us, and you authorize us or our third-party service provider to continue to charge your Payment Method, without further notice, until such time as your payment is settled. All payments for transactions are non-refundable and non-transferable except as expressly provided in these Terms.” | Captured 2026-06-10Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ As necessary to comply with applicable law, including governmental requests and law enforcement requests, and otherwise to protect the rights, privacy, safety, or property of you, us, or others; As necessary in the event of a proposed or actual reorganization, merger, sale, joint venture, assignment, transfer, financing, or other disposition of all or any portion of our business, assets, or stock; With others for any legitimate business purpose that does not conflict with the statements made in this Privacy Policy.” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ If you create your account using a service provided by a third party such as Google or Apple, or a single-sign-on service provided by a third party such as Okta, we may collect Customer Information about you from the third-party service (such as your username or user ID associated with that third-party service). If you create your account using such a third-party service, or if you give us permission by changing the settings on your Airtable Account, we may also collect, and you authorize us to collect, information about your personal contacts as may be stored within that third-party service, which we may use to facilitate your invitation of collaborators to our Services. By choosing to create an account using a third-party service, you also authorize us to collect Customer Information necessary to authenticate your account with the third party. Certain aspects of the Services allow you to link or integrate third-party products and services to enable certain features and functionalities with the Services. For example, you can connect your Google Drive account to generate Content in the Services from information and data contained in your Google Drive or integrate with third-party services using our applications or extensions. If you choose to use these features or functionalities, you may be asked to create an account with a third party that provides such features or functionalities or link your existing third-party service account with the Services (and, by doing so, agree to the privacy policy and/or terms and conditions of that third party). ” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “You may also be asked to authorize the Services to collect information from the third party on your behalf. We will then collect information (such as your username or user ID associated with that third-party service) from you and/or that third party as necessary to enable the Services to access your data and content stored with that third-party service. Once the authentication is complete, we have the ability to access information you provided to us or was otherwise collected by the third-party service in accordance with the privacy practices of that third party. We will store the information and data we collect and associate it with your Airtable Account, and we will use that information and data to enable the integration of the Services with the third-party service and to perform actions requested or initiated by you, or that are reasonably necessary to carry out instructions provided by you.” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ We disclose information we collect for specific purposes, including: When you ask us to, or otherwise give your specific consent (for example, by posting Content using the Universe feature), you consent to our making that Content visible to users of our Services or website guests; With affiliates and subsidiaries to provide you with aspects of the Services, such as customer support; With vendors that help us provide you with aspects of the Services, such as data storage, hosting, customer support, and payment processing, or that help us with marketing and email campaigns, to advertise, gain insights, and perform analytics into how the Services are used and how they might be improved; With third parties who enable certain features or functionalities of the Services that you’ve requested (for example, by installing extensions in the Services); With an employer or other organization (or employees or other users of the Services associated with such an employer or other organization) on whose behalf you use the Services, that created an Airtable Account on your behalf, or that owns, manages, or is associated with the email domain for an email address on your account; With the owner or collaborator of a workspace on the Services to which you have access or on which you are a collaborator as necessary to identify you to such owner or collaborator or enable you to collaborate as intended; With partners in any Airtable partner program, when you elect to work with one of our partners for implementation, training, app-building, base-building, or other similar services. ” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ You must provide us with a current, valid, accepted Payment Method. When you initiate a purchase transaction, you authorize us to provide your payment information to third parties so we can complete your transaction and to charge your Payment Method, in United States Dollars, for the type of transaction you have selected (plus any applicable taxes and other charges) and any applicable recurring charges as described below. You will pay applicable taxes, if any, relating to any such transaction, and are also responsible for any payment-related fees such as wire transfer fees, credit card processing fees, and foreign transaction fees. ” | Captured 2026-06-10Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ If the Receiving Party is required by applicable law or legal process to disclose any Confidential Information, then, prior to making such disclosure (unless prohibited by law or legal process) it shall use commercially-reasonable efforts to notify the Disclosing Party of such requirements to afford the Disclosing Party the opportunity to seek, at the Disclosing Party's sole cost and expense, a protective order or other remedy.” | Captured 2026-06-10Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ For any paid Subscription Plan, you agree to make payments, and we may automatically charge your Payment Method, as described below, for so long as your Airtable Account remains active. Subscription Plans may be offered for a set subscription period (each such period, a " Subscription Term "). If you elect to sign up for a paid Subscription Plan, you agree to the pricing and payment terms specified at checkout, at www.airtable.com/pricing , or as otherwise posted or communicated to you, as we may update them from time to time. You must provide us with a current, valid, accepted Payment Method. When you initiate a purchase transaction, you authorize us to provide your payment information to third parties so we can complete your transaction and to charge your Payment Method, in United States Dollars, for the type of transaction you have selected (plus any applicable taxes and other charges) and any applicable recurring charges as described below. You will pay applicable taxes, if any, relating to any such transaction, and are also responsible for any payment-related fees such as wire transfer fees, credit card processing fees, and foreign transaction fees. We currently use Stripe as our third-party service provider for payment services, and by using our Services you agree to be bound by Stripe’s Services Agreement, currently available at https://stripe.com/us/legal . If your payment is not successfully settled for any reason, you remain responsible for any amounts not remitted to us, and you authorize us or our third-party service provider to continue to charge your Payment Method, without further notice, until such time as your payment is settled. All payments for transactions are non-refundable and non-transferable except as expressly provided in these Terms.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ We may offer plans that you may sign up for that allow you to use certain aspects of our Services, either for free or for a fee (a " Subscription Plan "). We may change Subscription Plans, including by offering new services or features for additional fees and charges or by adding or amending fees and charges for existing Subscription Plans, in our sole discretion. Any change to a Subscription Plan’s pricing or payment terms will become effective in the billing cycle following notice of such change to you as provided in these Terms. Subscription Plans may set allotments for use of designated Services aspects. Use of Services aspects in excess of a Subscription Plan’s designated allotment may result in (additional) fees, and such fees will be included in a true-up invoice or charged automatically via the payment method associated with your Airtable Account (" Payment Method ").” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ Any credits that may accrue to your Airtable Account (for example, as a result of a promotion or referral program, or a Subscription Plan downgrade) will expire one year following their accrual, or upon expiration or termination of your Airtable Account, whichever is earlier. Notwithstanding the foregoing, any credits accrued to a workspace on a free Subscription Plan will expire if the workspace’s Subscription Plan is not upgraded to a paid Subscription Plan within ninety (90) days of accrual, unless otherwise specified. Credits have no currency or exchange value, and are not transferable or refundable.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ If we cancel or terminate your Subscription Plan, except in the event of your breach of these Terms or failure to pay fees when due, we will grant you a prorated refund for the remaining unused portion of your Subscription Term. If you cancel or terminate your Subscription Plan, your right to use our Services will continue until the end of your then-current Subscription Term and then terminate without further charges. Notwithstanding the foregoing, if you live in the European Union or Turkey and cancel your Subscription Plan within fourteen (14) days of purchase, you will be eligible for a refund of any payments made for the canceled Subscription Term, and, if you request such a refund, your right to use our Services will terminate immediately upon cancellation of your subscription. Subject to the preceding sentence, if you cancel or terminate your Subscription Plan, unless required by law, YOU WILL NOT RECEIVE A REFUND OF ANY PORTION OF ANY FEES PAID FOR THE THEN-CURRENT SUBSCRIPTION TERM AT THE TIME OF CANCELLATION.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ This Section applies if you are a “ Governmental Entity ”, defined as the United States or any nation, state, municipality, or other political subdivision thereof, and any entity, body, agency, commission, department, board, bureau, or court, whether domestic, foreign, or multinational, exercising executive, legislative, judicial, regulatory, or administrative functions of or pertaining to government, and any employee or official thereof. For purposes of the United States government, our Services are “commercial computer software” as defined at 48 C.F.R. § 2.101 and 48 C.F.R. § 252.227-7014(a)(1) and as the term is used in 48 C.F.R. §§ 12.212 and 227.7202, and the Services is a “commercial service” as defined in 48 C.F.R. § 2.101. The Services and related documentation is provided to all Governmental Entity customers and their users, for use by the Governmental Entity customer or on its behalf, subject to these Terms and with only those rights as are granted to all other customers and authorized users pursuant to the terms and conditions herein. These Terms, including (by way of example only) Sections 6.3 (Renewals), 6.4 (Cancellations and Terminations), 6.5 (Late Payments), 12 (Indemnity), 16 (Governing Law, Arbitration, and Class Action/Jury Trial Waiver), 22.1 (Assignment) apply to Governmental Entities and their authorized users except as prohibited by applicable law. If and to the extent any provision or term herein is so prohibited, such provision will be deemed modified only to the extent reasonably necessary to conform to applicable law but to give maximum effect to the provision or terms as written.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ Your subscription continues until canceled by you or we terminate your access to or use of our Services in accordance with these Terms. Unless and until canceled by you, all Subscription Plans will automatically renew for renewal terms equal in length to the original Subscription Term, at the applicable price as of the renewal date. If you do not want a Subscription Plan to renew, you must cancel it before the end of the Subscription Term via the Account Settings page on your Airtable Account). If you purchase a Subscription Plan, we (or our third-party service provider) will automatically charge you each year or month, as applicable, on the anniversary of the commencement of your subscription, using the payment information you have provided, until you cancel your subscription. By agreeing to these Terms and electing to purchase a Subscription Plan, you acknowledge that your Subscription Plan has recurring payment features and you accept responsibility for all recurring payment obligations prior to cancellation of your subscription by you or us.” | Captured 2026-07-19Open source →Finding permalink → |
Informational only, not legal advice. Terms can change; verify every cited source and capture date during procurement review.
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