Does Wattson Health train on your data?

No—Wattson Health's cited terms say it does not train on your data by default.

Their words · Privacy Policy

“ We use information to: Provide and operate the website and Wattson Health service. Deliver scheduling, messaging, orchestration, and handoff workflows requested by customers. Provide customer support, troubleshooting, and implementation services. Monitor security, prevent abuse, investigate incidents, and maintain platform reliability. Generate reporting, product analytics, workflow performance insights, and audit history. Improve product quality, including model and workflow quality, consistent with customer agreements, any applicable BAA, and applicable law. Meet legal, regulatory, contractual, and enforcement obligations. AI-enabled workflow features may process customer-configured workflow context, messages, call transcripts, scheduling context, uploaded operational data, and related metadata to support routing, summaries, recommendations, automation, and staff handoffs. We do not use customer service data or PHI to train third-party foundation models unless expressly permitted by the applicable customer agreement.”

Captured 2026-09-25. Open captured source →Snapshot SHA-256: c20f907765d2af0a069127ec9b3a0aa10c6dbcd0a1ba437fc8fffa9e6138bcda

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Informational only, not legal advice. Terms can change; check the cited policy and capture date before relying on this answer.

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