training use · Privacy Policy
Wattson Health policy finding
“ We use information to: Provide and operate the website and Wattson Health service. Deliver scheduling, messaging, orchestration, and handoff workflows requested by customers. Provide customer support, troubleshooting, and implementation services. Monitor security, prevent abuse, investigate incidents, and maintain platform reliability. Generate reporting, product analytics, workflow performance insights, and audit history. Improve product quality, including model and workflow quality, consistent with customer agreements, any applicable BAA, and applicable law. Meet legal, regulatory, contractual, and enforcement obligations. AI-enabled workflow features may process customer-configured workflow context, messages, call transcripts, scheduling context, uploaded operational data, and related metadata to support routing, summaries, recommendations, automation, and staff handoffs. We do not use customer service data or PHI to train third-party foundation models unless expressly permitted by the applicable customer agreement.”
- Document
- Privacy Policy
- Captured
- 2026-09-25
- Location
- § 3 (How We Use Information)
- Snapshot SHA-256
- c20f907765d2af0a069127ec9b3a0aa10c6dbcd0a1ba437fc8fffa9e6138bcda
Informational only, not legal advice. Terms change; verify the source and capture date.