Wattson Health procurement policy evidence
Only topics backed by verified findings appear below. Each row preserves the platform's exact policy words and capture provenance.
| Topic | Plan or tier | Risk | Their words | Source |
|---|---|---|---|---|
| Data retention | All applicable tiers | unknown | “ We retain information for as long as needed to provide services, satisfy legal obligations, resolve disputes, and enforce agreements. Service-data retention periods are generally controlled by customer configuration and contract terms, including any BAA. Uploaded files, message logs, call records, workflow history, integration logs, and audit logs may be retained for the periods needed to provide the service, support customer review, protect systems, and investigate incidents. Upon validated customer request or contract termination, we support deletion or return processes as required by contract and applicable law.” | Captured 2026-09-25Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Wattson Health may integrate with third-party services (for example telephony, SMS/email delivery, scheduling, AI/workflow automation, EHR/PM systems, file storage, analytics, and external links). Third-party services are governed by their own terms and privacy policies, and we are not responsible for third-party products or content.” | Captured 2026-09-25Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ We may share information in the following situations: With service providers and subprocessors that help operate the website or service, including hosting, analytics, scheduling, telephony, SMS/email delivery, AI/workflow automation, EHR/PM connectivity, file storage, and support tooling. With the customer care organization when end users interact with agents or when operational handoffs are required. When required by law, regulation, legal process, or to protect rights, safety, and security. In connection with an actual or proposed merger, financing, acquisition, reorganization, or sale of assets.” | Captured 2026-09-25Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ We may offer pilot, trial, preview, or beta features. These offerings may be modified, suspended, or discontinued at any time, may have limited support, and may not include all controls available in generally released offerings.” | Captured 2026-09-25Open source →Finding permalink → |
Informational only, not legal advice. Terms can change; verify every cited source and capture date during procurement review.
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