How long does Tavus keep your data?

This clause assigns responsibility to the customer for changes or deletions to Customer Content and Media Files made by authorized users, imposes a security obligation over API keys and access protocols, and allocates risk for data backup while limiting Tavus's liability for data loss, governing data stewardship obligations.

Their words · Terms of Service

“**6.7 Customer Responsibility for Data and Security.** You and your Authorized Users may have access to the Customer Content and Media Files on the Tavus Platform. If so, you will be responsible for any and all changes or deletions to such content made by you or your Authorized Users, or by Tavus at your or your Authorized Users’ request. You are responsible for the security of all Tavus API keys and other Access Protocols required to access the Tavus Platform. You may have the ability to download Media Files out of the Tavus Platform and are encouraged to make your own back-ups. Tavus is not obligated to back up any Customer Content, Media Files, or Interactive Media Files. You are solely responsible for creating backup copies of any Customer Content or Media Files you want to preserve, at your sole cost and expense.”

Captured 2026-06-09. Open captured source →Snapshot SHA-256: 007098ed1ec6c10aad18b04d18c74c170cb624f5b22e40c8f0c0b4e2f986a629

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Informational only, not legal advice. Terms can change; check the cited policy and capture date before relying on this answer.

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