Image / Video / Audio Generation · tavus.ioTavus
Graded against 804 verified platforms, from its own policy text. Automated assessment against a published rubric — not legal advice.
“**6.2 Customer Responsibility for Customer Content.** You are solely responsible for the accuracy, quality and legality of all Customer Content, including any Seed Files submitted by you or on your behalf, as well as all Customer Avatars, Media Files, and Interactive Media Files generated through your use of the Tavus Platform. You represent and warrant…”
Watch: governing law disputes
Start here. These are the highest-risk verified clauses AIRIN found in the platform's own policy text.
Restricts users from assigning, delegating, or transferring their Agreement rights or obligations without prior written consent from Tavus, while granting Tavus an unrestricted right to assign the Agreement freely.
This clause limits Tavus's liability by excluding all incidental, indirect, special, consequential, and punitive damages including lost profits, business interruption, and data loss regardless of foreseeability, establishing a fundamental cap on the types of recoverable damages.
This clause caps Tavus's total monetary liability to the greater of amounts paid in the prior three months, $100, or statutory remedy, while carving out exceptions for death, personal injury from negligence, and fraud, setting a quantitative ceiling on Tavus's financial exposure.
Scores derived from 22 enriched findings — same verbatim citations as below. AI-generated, not legal advice.
- Tavus's training terms are conditional — check the tier, opt-out, and enterprise exceptions before relying on protection.
- Your outputs and prompts are explicitly yours — Tavus's terms include affirmatively protective IP language.
Derived from AI-enriched analysis of the verified findings below — informational only, not legal advice.
How to read this page: Overall risk rates what Tavus's own policy terms mean for your prompts, outputs, and data. The benchmark bands below grade those same verified terms relative to peers — a platform in a risky-by-default category can rate HIGH risk and still grade STRONG against its peer set. Both trace to the cited findings.
Policy benchmark
rubric v1.0 — how this is scoredBased on 192 verified, verbatim-cited findings below — read the citations.
Based on 206 verified, verbatim-cited findings below — read the citations.
Automated assessment against a published rubric — not legal advice.
Fully verified — complete core corpus captured and read in full.
- Terms of ServiceVerified - read in full - 85 citationsfirecrawlLast captured 2026-08-24
- Privacy PolicyVerified - read in full - 0 citationsfirecrawlLast captured 2026-08-24
Only citation-backed plan differences are shown here; absent cells mean AIRIN has not verified a tier-specific claim.
Grants the user a non-exclusive, non-transferable, term-limited license to access and use the Tavus Platform for personal use, internal business purposes, or incorporation into user products for End Users, subject to compliance and limited to the Supported Environment and Documentation.
"**4.1 License Grant.** Subject to your compliance with the terms and conditions of this Agreement, Tavus grants you a non-exclusive, non-transferable (except as permitted under Section 12.6) license during the Term (as defined below), solel..."
Limits the effect of cancellation to non-renewal at end of current term and expressly disclaims any right to a prorated refund of subscription fees paid for the current period.
"**(ii) Effect of Cancellation.** If you cancel your Subscription, you may use your Subscription until the end of your then-current Subscription term; your Subscription will not be renewed after your then-current term expires. However, you w..."
Conditions free trial access on use within the specified period, obligates automatic conversion to a paid subscription at end of trial unless cancelled, and provides a limited remedy for inadvertent charges upon written notice.
"**5.5 Free Trials and Promotional Access.** Any free trial or other promotion that provides users access to the Tavus Platform must be used within the specified time of the trial. At the end of the trial or promotional period, your use of t..."
This clause assigns responsibility to the customer for changes or deletions to Customer Content and Media Files made by authorized users, imposes a security obligation over API keys and access protocols, and allocates risk for data backup while limiting Tavus's liability for data loss, governing data stewardship obligations.
"**6.7 Customer Responsibility for Data and Security.** You and your Authorized Users may have access to the Customer Content and Media Files on the Tavus Platform. If so, you will be responsible for any and all changes or deletions to such ..."
Establishes procedures and timing for subscription upgrades (immediate effect with incremental fees) and downgrades (effective next renewal term), and disclaims Tavus liability for loss of content or features resulting from a downgrade.
"**(b) Upgrades and Downgrades.** If you choose to upgrade your Subscription in the middle of a Subscription period, such upgrade will take effect immediately and any incremental fees associated with such upgrade will be charged in accordanc..."
This clause limits Tavus's liability by excluding all incidental, indirect, special, consequential, and punitive damages including lost profits, business interruption, and data loss regardless of foreseeability, establishing a fundamental cap on the types of recoverable damages.
"**8.1 Disclaimer of Certain Damages.** IN NO EVENT WILL THE TAVUS PARTIES BE LIABLE TO YOU FOR ANY INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, REGARDLESS OF THE NATURE OF THE CLAIM, INCLUDING, WITHOUT LIMITATION, LOST ..."
Obligates the user to bear responsibility for all taxes, duties, and charges arising from platform use or the licenses granted, and requires fee payments free of withholding or deduction, creating a tax indemnification obligation on the user.
"**5.4 Taxes.** The Fees are exclusive of all applicable sales, use, value-added and other taxes, and all applicable duties, tariffs, assessments, export and import fees, or other similar charges, and you will be responsible for payment of a..."
This clause caps Tavus's total monetary liability to the greater of amounts paid in the prior three months, $100, or statutory remedy, while carving out exceptions for death, personal injury from negligence, and fraud, setting a quantitative ceiling on Tavus's financial exposure.
"**8.2 Cap on Liability.** TO THE FULLEST EXTENT PERMITTED BY LAW, THE TAVUS PARTIES SHALL NOT BE LIABLE TO YOU FOR MORE THAN THE GREATER OF (I) THE TOTAL AMOUNT PAID TO TAVUS BY YOU DURING THE THREE-MONTH PERIOD PRIOR TO THE ACT, OMISSION O..."
Evidence appendix
Showing priority citations first. The full appendix is available for audit trails; not every citation is a severe risk.
"**3.4 Updates.** You understand that the Tavus Platform is evolving. You acknowledge and agree that Tavus may update the Tavus Platform with or without notifying you. You may need to update third-party software from time to time in order to continue to use the Tavus Platform. Any future release, update or other addition to the Tavus Platform shall be subject to this Agreement."
Obligates the user to acknowledge Tavus' right to update the platform without notice and to keep third-party software current; subjects all future updates to the Agreement.
AI-generated interpretation, not legal advice.
"**4.4 Feedback.** You hereby grant Tavus a royalty-free, worldwide, transferable, sublicensable, irrevocable, perpetual license to use or incorporate into the Tavus Platform any suggestions, enhancement requests, recommendations or other feedback provided by you, including your Authorized Users, relating to the Tavus Platform. Tavus will not identify you as the source of any such feedback."
Grants Tavus a royalty-free, worldwide, transferable, sublicensable, irrevocable, perpetual license to use or incorporate user feedback into the Tavus Platform, which constitutes a perpetual IP right over user-provided input for platform improvement and training purposes.
AI-generated interpretation, not legal advice.
"**6.6 Customer Warranties and Platform Use Restrictions.** You represent and warrant that any Customer Content provided to Tavus through the Tavus Platform will not (a) be deceptive, defamatory, obscene, pornographic or unlawful; (b) intentionally contain any viruses, worms or other malicious computer programming codes intended to damage Tavus’ systems or data; or (c) otherwise violate the rights of a third party, including without limitation any privacy or publicity rights. Additional responsibilities related to the use of generated content are set forth in Section 6.3. You agree that any use of the Tavus Platform contrary to or in violation of your representations and warranties in this Section 6.6 constitutes unauthorized and improper use of the Tavus Platform. Any breach of this Section 6.6 gives Tavus the right to suspend your access to the Tavus Platform and terminate this Agreement immediately."
This clause restricts the customer from submitting Customer Content that is deceptive, defamatory, obscene, pornographic, unlawful, contains malicious code, or violates third-party rights including privacy or publicity rights, setting enforceable content standards for platform use.
AI-generated interpretation, not legal advice.
"**11.5 No Subsequent Registration.** If this Agreement is terminated for cause by Tavus or if your Account or ability to access the Tavus Platform is discontinued by Tavus due to your violation of any portion of this Agreement or for conduct otherwise deemed inappropriate, then you agree that you shall not attempt to re-register with or access the Tavus Platform through use of a different member name or otherwise."
This clause restricts customers whose accounts were terminated for cause or suspended for misconduct from re-registering or accessing the platform under a different identity, enforcing continued exclusion after termination.
AI-generated interpretation, not legal advice.
"**(ii) Effect of Cancellation.** If you cancel your Subscription, you may use your Subscription until the end of your then-current Subscription term; your Subscription will not be renewed after your then-current term expires. However, you will not be eligible for a prorated refund of any portion of the Service Subscription Fee paid for the then-current Subscription period."
Limits the effect of cancellation to non-renewal at end of current term and expressly disclaims any right to a prorated refund of subscription fees paid for the current period.
AI-generated interpretation, not legal advice.
"**8.1 Disclaimer of Certain Damages.** IN NO EVENT WILL THE TAVUS PARTIES BE LIABLE TO YOU FOR ANY INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, REGARDLESS OF THE NATURE OF THE CLAIM, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, COSTS OF DELAY, ANY FAILURE OF DELIVERY, BUSINESS INTERRUPTION, COSTS OF LOST OR DAMAGED DATA OR DOCUMENTATION, OR LIABILITIES TO THIRD PARTIES ARISING FROM ANY SOURCE, EVEN IF A TAVUS PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION UPON DAMAGES AND CLAIMS IS INTENDED TO APPLY WITHOUT REGARD TO WHETHER OTHER PROVISIONS OF THIS AGREEMENT HAVE BEEN BREACHED OR HAVE PROVEN INEFFECTIVE. THE FOREGOING LIMITATION OF LIABILITY DOES NOT APPLY TO LIABILITY OF A TAVUS PARTY FOR (A) DEATH OR PERSONAL INJURY CAUSED BY A TAVUS PARTY’S NEGLIGENCE; OR FOR (A) ANY INJURY CAUSED BY A TAVUS PARTY’S FRAUD OR FRAUDULENT MISREPRESENTATION."
This clause limits Tavus's liability by excluding all incidental, indirect, special, consequential, and punitive damages including lost profits, business interruption, and data loss regardless of foreseeability, establishing a fundamental cap on the types of recoverable damages.
AI-generated interpretation, not legal advice.
"**8.2 Cap on Liability.** TO THE FULLEST EXTENT PERMITTED BY LAW, THE TAVUS PARTIES SHALL NOT BE LIABLE TO YOU FOR MORE THAN THE GREATER OF (I) THE TOTAL AMOUNT PAID TO TAVUS BY YOU DURING THE THREE-MONTH PERIOD PRIOR TO THE ACT, OMISSION OR OCCURRENCE GIVING RISE TO SUCH LIABILITY; (II) $100; OR (III) IF APPLICABLE, THE STATUTORY REMEDY OR PENALTY IMPOSED BY THE STATUTE UNDER WHICH SUCH CLAIM ARISES. THE FOREGOING CAP ON LIABILITY DOES NOT APPLY TO LIABILITY OF A TAVUS PARTY FOR (A) DEATH OR PERSONAL INJURY CAUSED BY A TAVUS PARTY’S NEGLIGENCE; OR (B) ANY INJURY CAUSED BY A TAVUS PARTY’S FRAUD OR FRAUDULENT MISREPRESENTATION."
This clause caps Tavus's total monetary liability to the greater of amounts paid in the prior three months, $100, or statutory remedy, while carving out exceptions for death, personal injury from negligence, and fraud, setting a quantitative ceiling on Tavus's financial exposure.
AI-generated interpretation, not legal advice.
"**14.8 Force Majeure.** Tavus shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes or shortages of transportation facilities, fuel, energy, labor or materials."
Limits Tavus's liability for delays or failures to perform caused by force majeure events outside its reasonable control, including acts of God, war, natural disasters, and supply chain disruptions.
AI-generated interpretation, not legal advice.
"**14.6 No Assignment.** The Agreement, and your rights and obligations hereunder, may not be assigned, subcontracted, delegated or otherwise transferred by you without Tavus’ prior written consent. Tavus may, without your consent, freely assign and transfer this Agreement, including any of its rights, obligations, or licenses granted under this Agreement. Any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void."
Restricts users from assigning, delegating, or transferring their Agreement rights or obligations without prior written consent from Tavus, while granting Tavus an unrestricted right to assign the Agreement freely.
AI-generated interpretation, not legal advice.
"**(b) Upgrades and Downgrades.** If you choose to upgrade your Subscription in the middle of a Subscription period, such upgrade will take effect immediately and any incremental fees associated with such upgrade will be charged in accordance with this Agreement. In any future Renewal Term, the fees will reflect any such upgrades. If you choose to downgrade a Subscription, the downgrade will take effect as of the first day of the next Renewal Term. Downgrading a Subscription may cause loss of content, features, or capacity of the Tavus Platform as available, and Tavus does not accept any liability for such loss."
Establishes procedures and timing for subscription upgrades (immediate effect with incremental fees) and downgrades (effective next renewal term), and disclaims Tavus liability for loss of content or features resulting from a downgrade.
AI-generated interpretation, not legal advice.
"**6.2 Customer Responsibility for Customer Content.** You are solely responsible for the accuracy, quality and legality of all Customer Content, including any Seed Files submitted by you or on your behalf, as well as all Customer Avatars, Media Files, and Interactive Media Files generated through your use of the Tavus Platform. You represent and warrant that you have obtained, or will obtain, all rights, licenses, consents, and permissions necessary (including from your End Users, as applicable) to submit Customer Content to the Tavus Platform and to permit Tavus to generate Customer Avatars, Media Files, and Interactive Media Files from that content. You are solely responsible for ensuring that all notices are given and all rights and authorizations are obtained under applicable laws (including, without limitation, data privacy, data protection, or biometrics laws) for Tavus to collect, use, process, store, and disclose Customer Content and any outputs generated from it. This includes, as applicable: (i) explicit consents required for the processing of biometric data; (ii) all notices, consents, and written releases from individuals whose likeness, voice, or biometric identifiers are included in Customer Content; and (iii) all consents required to process personal information under applicable data privacy laws."
This clause imposes an obligation on the customer to take sole responsibility for accuracy, quality, and legality of all Customer Content submitted to the platform, and to obtain all necessary rights and consents from end users before submission, establishing the customer's accountability over inputs.
AI-generated interpretation, not legal advice.
"**14.1 Agreement Updates.** When changes are made, Tavus will make a new copy of these Terms and/or Supplemental Terms, as applicable, available on the Tavus Platform, and we will also update the “Last Updated” date at the top of this Agreement. If we make any material changes and you have registered an Account with us, we will also send an email with an updated copy of this Agreement to you at the email address associated with your Account. Unless otherwise stated in such update, any changes to this Agreement will be effective immediately for users without an Account and thirty (30) days after posting for users with an Account. Tavus may require you to provide consent to the updated Agreement in a specified manner before further use of the Tavus Platform is permitted. IF YOU DO NOT AGREE TO ANY CHANGE(S) AFTER RECEIVING A NOTICE OF SUCH CHANGE(S), YOU SHALL STOP USING THE TAVUS PLATFORM."
Establishes the procedure for Agreement updates, requiring Tavus to publish new Terms and notify registered users via email, and defining when changes become effective for users with and without accounts.
AI-generated interpretation, not legal advice.
"**(a) Automatic Renewal.** If you elect to purchase a Subscription, your Subscription will continue and automatically renew at Tavus’ then-current price for such Subscription until terminated in accordance with this Agreement. The frequency at which your Subscription renews (i.e., weekly, monthly, annually, etc.) will be designated at the time at you sign up for the Subscription. By subscribing, you authorize Tavus to charge the payment method designated in your Account now, and again at the beginning of any subsequent Subscription period. Upon renewal of your Subscription, if Tavus does not receive payment, (i) you shall pay all amounts due on your Account upon demand and/or (ii) you agree that Tavus may either terminate or suspend your Subscription and continue to attempt to charge your designated payment method until payment is received (upon receipt of payment, your Account will be activated and for purposes of automatic renewal, your new Subscription commitment period will begin as of the day payment was received)."
Creates automatic renewal obligation for subscriptions at then-current prices and authorizes recurring charges to the user's designated payment method, binding the user unless terminated per Agreement terms.
AI-generated interpretation, not legal advice.
"THE AGREEMENT IS SUBJECT TO CHANGE BY TAVUS IN ITS SOLE DISCRETION AT ANY TIME AS SET FORTH IN SECTION 14.1 (AGREEMENT UPDATES)."
This segment establishes that Tavus may modify the Agreement at its sole discretion at any time, subject to the procedure set out in Section 14.1 (Agreement Updates), placing users on notice of this right and the associated update mechanism.
AI-generated interpretation, not legal advice.
"**IF YOU SUBSCRIBE TO ANY FEATURE OR FUNCTIONALITY OF THE TAVUS PLATFORM FOR A TERM (THE “INITIAL TERM”), THEN YOUR SUBSCRIPTION WILL BE AUTOMATICALLY RENEWED FOR ADDITIONAL PERIODS OF THE SAME DURATION AS THE INITIAL TERM AT TAVUS’ THEN-CURRENT FEE FOR SUCH FEATURES AND FUNCTIONALITY UNLESS YOU DECLINE TO RENEW YOUR SUBSCRIPTION IN ACCORDANCE WITH SECTION 5.3(a) (AUTOMATIC RENEWAL) BELOW.**"
This segment establishes an automatic renewal obligation for subscription terms, providing that subscriptions will renew at Tavus's then-current fees for the same duration unless the user opts out in accordance with Section 5.3(a), creating a recurring financial obligation tied to subscription tiers.
AI-generated interpretation, not legal advice.
"**5.3 Subscriptions.** If you purchase access to certain features and functionality of the Tavus Platform on a time-limited basis (a “ **Subscription**”), the Fee for such Subscription (“ **Service Subscription Fee**”) will be billed at the start of the Subscription (“ **Subscription Service Commencement Date**”) and at regular intervals in accordance with your elections at the time of purchase. Tavus reserves the right to change the timing of our billing. Tavus reserves the right to change the Subscription pricing at any time in accordance with Section 14.1 (Agreement Updates). If changes to the Subscription price occur that impact your Subscription, Tavus will use commercially reasonable efforts to notify you, such as by sending an email to the email address associated with your Account. If you do not agree with such changes, you may cancel your Subscription as set forth in Section 5.3(a)(i) (Cancelling Subscriptions)."
Establishes subscription billing cycle obligations, reserves Tavus' right to change billing timing and subscription pricing pursuant to Agreement update procedures, and defines the Subscription Service Commencement Date.
AI-generated interpretation, not legal advice.
"**5.2 Payment.** You shall pay all fees or charges (“ **Fees**”) to your Account in accordance with the fees, charges and billing terms in effect at the time a Fee is due and payable. By providing Tavus and/or our Third-Party Service Provider with your payment information, you agree that Tavus and/or our Third-Party Service Provider is authorized to immediately invoice your Account for all Fees due and payable to Tavus hereunder and that no additional notice or consent is required. You shall immediately notify Tavus of any change in your payment information to maintain its completeness and accuracy. Tavus reserves the right at any time to change its prices and billing methods in its sole discretion. You agree to have sufficient funds or credit available upon placement of any order to ensure that the purchase price is collectible by us. Your failure to provide accurate payment information to Tavus and/or our Third-Party Service Provider or our inability to collect payment constitutes your material breach of this Agreement. Except as set forth in this Agreement, all Fees for the Tavus Platform are non-refundable."
Obligates the user to pay all Fees per applicable billing terms, authorizes Tavus and its Third-Party Service Provider to charge the user's payment method without additional notice, and requires prompt notification of payment information changes.
AI-generated interpretation, not legal advice.
"**5.5 Free Trials and Promotional Access.** Any free trial or other promotion that provides users access to the Tavus Platform must be used within the specified time of the trial. At the end of the trial or promotional period, your use of the Tavus Platform will automatically roll into a paid Subscription at our then-current Service Subscription Fees, and you will be charged for such Subscription as set forth in Section 5.4 (Subscriptions) if you do not cancel prior to the Subscription Service Commencement Date. If you are inadvertently charged for a Subscription and provide us with written notice of the error, Tavus will have the charges reversed."
Conditions free trial access on use within the specified period, obligates automatic conversion to a paid subscription at end of trial unless cancelled, and provides a limited remedy for inadvertent charges upon written notice.
AI-generated interpretation, not legal advice.
Common questions about Tavus's policies
- Who owns the content you create with Tavus?
- You own your outputs — based on 4 verified findings from Tavus's published policy. Informational only, not legal advice.
- Can you use Tavus's output commercially?
- Commercial use allowed — based on 1 verified finding from Tavus's published policy. Informational only, not legal advice.
Clause detail — protections, your obligations, and coverage
Every clause below is a verbatim quote from Tavus's own published policy, read in full and linked to its exact location. Protections and user obligations are reported separately from risk because they are different kinds of clause — an obligation on you is not a risk to your data. Informational only, not legal advice.
✅ Protections found
8 verified clausesClauses in Tavus's policies that work in your favour — commitments the platform made to you.
- Confidentiality
“**9.2 Protection of Confidential Information.** The Receiving Party agrees that it will not use or disclose to any third party any Confidential Information of the Disclosing Party, except as expressly permitted under this Agreement. The Receiving Party will li…”
This clause obligates the receiving party not to use or disclose confidential information to third parties except as permitted, to limit access to those with a need to know under equivalent confidentiality obligations, a…
Location: exact-text link only — source has no section structureJump to exact text → - Confidentiality
“**9.3 Exceptions.** The confidentiality obligations set forth in Section 9.2 will not apply to any information that (a) is at the time of disclosure or becomes generally available to the public through no fault of the Receiving Party; (b) is lawfully provided…”
This clause enumerates exceptions to confidentiality obligations where information is publicly available without fault, lawfully received from a third party without restriction, already known to the recipient, or indepen…
Location: exact-text link only — source has no section structureJump to exact text → - Prompt ownership
“**6.4 Ownership of Customer Content and Outputs.** As between you and Tavus, you (or your End Users, as applicable) own all right, title, and interest in and to all Customer Content, including any Seed Files submitted by you, your Authorized Users, or your End…”
This clause establishes that as between the parties, the customer retains all right, title, and interest including intellectual property rights in Customer Content, Seed Files, and all generated Media Files and Interacti…
Location: exact-text link only — source has no section structureJump to exact text → - Moderation & enforcementterms can change anytime
“**5.3 Subscriptions.** If you purchase access to certain features and functionality of the Tavus Platform on a time-limited basis (a “ **Subscription**”), the Fee for such Subscription (“ **Service Subscription Fee**”) will be billed at the start of the Subscr…”
Establishes subscription billing cycle obligations, reserves Tavus' right to change billing timing and subscription pricing pursuant to Agreement update procedures, and defines the Subscription Service Commencement Date.
- Terms changes: advance notice promised
Location: exact-text link only — source has no section structureJump to exact text → - Commercial use
“**4.1 License Grant.** Subject to your compliance with the terms and conditions of this Agreement, Tavus grants you a non-exclusive, non-transferable (except as permitted under Section 12.6) license during the Term (as defined below), solely within the Support…”
Grants the user a non-exclusive, non-transferable, term-limited license to access and use the Tavus Platform for personal use, internal business purposes, or incorporation into user products for End Users, subject to com…
Location: exact-text link only — source has no section structureJump to exact text → - Moderation & enforcementterms can change anytime
“**14.1 Agreement Updates.** When changes are made, Tavus will make a new copy of these Terms and/or Supplemental Terms, as applicable, available on the Tavus Platform, and we will also update the “Last Updated” date at the top of this Agreement. If we make any…”
Establishes the procedure for Agreement updates, requiring Tavus to publish new Terms and notify registered users via email, and defining when changes become effective for users with and without accounts.
- Terms changes: advance notice promised
Location: exact-text link only — source has no section structureJump to exact text →
+ 2 more verified clauses of this kind on this platform, cited in full in the report.
📋 Rules you must follow
3 verified clausesWhat Tavus requires of YOU. These are your obligations, not risks to your data or IP, so they are cited here and excluded from this platform's risk rating.
- Moderation & enforcementconduct restrictions
“**4.2 License Restrictions.** You will not, and will not permit any Authorized User or any of your end users to: (a) allow any third party to access the Tavus Platform or Documentation, except as expressly allowed herein; (b) modify, adapt, alter or translate…”
Restricts the user and Authorized Users from sublicensing, reverse engineering, modifying, redistributing, or otherwise using the Tavus Platform or Documentation outside expressly permitted purposes, protecting Tavus' IP…
Location: exact-text link only — source has no section structureJump to exact text → - Moderation & enforcement
“**2.3 Registration Data.** In registering an account on the Tavus Platform, you shall: (i) provide true, accurate, current, and complete information about yourself as prompted by the registration form (the “ **Registration Data**”); and (ii) maintain and promp…”
Obligates the user to provide accurate Registration Data and to maintain and update that data, creating an ongoing accuracy and completeness duty regarding personal information submitted to Tavus.
Location: exact-text link only — source has no section structureJump to exact text → - Moderation & enforcement
“**14.7 Compliance with Law.** You will always comply with all international and domestic laws, ordinances, regulations, and statutes applicable to your use of the Tavus Platform and Documentation.”
Imposes a continuous compliance obligation on users to adhere to all applicable international and domestic laws, regulations, and statutes in connection with their use of the Tavus Platform and Documentation.
Location: exact-text link only — source has no section structureJump to exact text →
What the policies actually cover
9 topics- Advertising & tracking1 clause
- Arbitration & class-action waiver1 protective18 clauses
- Damages & liability cap6 clauses
- Indemnity direction1 clause
- Terms can change at any time2 protective5 clauses
- Deletion rights & post-termination survival1 clause
- Auto-renewal & cancel window6 clauses
- Feedback ownership1 clause
- Conduct restrictions1 obligation1 clause
45 further verified clauses are cited on this page but not yet assigned a topic.
Cross-clause notes
The Terms of Service describes rights the platform takes in user content, and the Terms of Service describes disclosure of data to third parties or subprocessors. Both clauses are in force at the same time — read them together.
Automated cross-reference against the published rubric — not legal advice.
Clause intelligence
Canonical clauses and stance patterns extracted from the same gate-verified citations shown on this page.
The clause allows indefinite, perpetual, or necessity-based retention.
“We retain personal information for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for the ‘Compliance and protection’ purposes outlined above.”Open source citation
The clause allows indefinite, perpetual, or necessity-based retention.
“We retain personal information for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for the ‘Compliance and protection’ purposes outlined above.”Open source citation
The clause allows indefinite, perpetual, or necessity-based retention.
“We retain personal information for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for the ‘Compliance and protection’ purposes outlined above.”Open source citation
The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.
“If the party requesting arbitration is represented by counsel, the Request shall also include counsel’s name, telephone number, mailing address, and email address. Such counsel must also sign the Request. By signing the Request, counsel certifies to the best of counsel’s knowledge, information, and belief, formed after an inquiry reasonable under the circumstances, that: (1) the Request is not being presented for ...”Open source citation
The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.
“This Batch Arbitration provision shall in no way be interpreted as authorizing a class, collective and/or mass arbitration or action of any kind, or arbitration involving joint or consolidated claims under any circumstances, except as expressly set forth in this provision.”Open source citation
Tier matrix
Plan-level conditions detected from citation-backed clauses. Empty tiers mean AIRIN has not captured decisive tier language yet.
| Tier | Surface | Verdict | Risk | Citations |
|---|---|---|---|---|
| All applicable tiers | commercial use | worsens | HIGH | 2 |
| All applicable tiers | data retention | conditional | MEDIUM | 3 |
| All applicable tiers | governing law disputes | conditional | MEDIUM | 35 |
| Free | training use | worsens | HIGH | 1 |
| Pro / Paid | governing law disputes | conditional | MEDIUM | 4 |
| Team / Business | commercial use | worsens | HIGH | 1 |
| Team / Business | governing law disputes | conditional | MEDIUM | 2 |
| Team / Business | privacy data use | worsens | HIGH | 2 |
Policy evolution
Open full timelineBefore/after stance changes across captured policy versions. When no material delta exists yet, AIRIN shows the latest citation-backed stance events instead.
data sharing worsened from medium/third party or vendor sharing to high/sale or sell.
“**6.5 License to Tavus.** You hereby grant Tavus a non-exclusive, worldwide, perpetual, royalty-free and fully paid license to use (a) Customer Content (including any Seed Files) to generate Media Files and Interactive Media Files, as requested by you or your Authorized Users; and (b) Customer Content, Media Files, and Interactive Media Files to provide you with the functionality of, and to maintain and improve, Tavus’ products and services, including the Tavus Platform. You also grant Tavus a license to use any trademarks, service marks, or logos included in Customer Content as necessary to fulfill your requests or deliver the functionality of the Tavus Platform, including in generating Media Files or Interactive Media Files. Tavus may collect and use aggregated and/or de-identified usage data regarding your (and your End Users’) use of the Tavus Platform to: (i) improve the Tavus Platform and Tavus’ related products and services; (ii) provide analytics and benchmarking services; and (iii) generate and disclose statistics regarding use of the Tavus Platform, provided that no customer-identifiable statistics will be disclosed to third parties without your consent.”Before citation
“**We do not sell personal information.** We do not “sell” personal information as those terms are defined under applicable privacy laws, including for cross-context behavioral advertising.”After citation
data sharing improved from high/sale or sell to medium/third party or vendor sharing.
“**We do not sell personal information.** We do not “sell” personal information as those terms are defined under applicable privacy laws, including for cross-context behavioral advertising.”Before citation
“**6.5 License to Tavus.** You hereby grant Tavus a non-exclusive, worldwide, perpetual, royalty-free and fully paid license to use (a) Customer Content (including any Seed Files) to generate Media Files and Interactive Media Files, as requested by you or your Authorized Users; and (b) Customer Content, Media Files, and Interactive Media Files to provide you with the functionality of, and to maintain and improve, Tavus’ products and services, including the Tavus Platform. You also grant Tavus a license to use any trademarks, service marks, or logos included in Customer Content as necessary to fulfill your requests or deliver the functionality of the Tavus Platform, including in generating Media Files or Interactive Media Files. Tavus may collect and use aggregated and/or de-identified usage data regarding your (and your End Users’) use of the Tavus Platform to: (i) improve the Tavus Platform and Tavus’ related products and services; (ii) provide analytics and benchmarking services; and (iii) generate and disclose statistics regarding use of the Tavus Platform, provided that no customer-identifiable statistics will be disclosed to third parties without your consent.”After citation
data sharing worsened from medium/third party or vendor sharing to high/sale or sell.
“**5.2 Payment.** You shall pay all fees or charges (“ **Fees**”) to your Account in accordance with the fees, charges and billing terms in effect at the time a Fee is due and payable. By providing Tavus and/or our Third-Party Service Provider with your payment information, you agree that Tavus and/or our Third-Party Service Provider is authorized to immediately invoice your Account for all Fees due and payable to Tavus hereunder and that no additional notice or consent is required. You shall immediately notify Tavus of any change in your payment information to maintain its completeness and accuracy. Tavus reserves the right at any time to change its prices and billing methods in its sole discretion. You agree to have sufficient funds or credit available upon placement of any order to ensure that the purchase price is collectible by us. Your failure to provide accurate payment information to Tavus and/or our Third-Party Service Provider or our inability to collect payment constitutes your material breach of this Agreement. Except as set forth in this Agreement, all Fees for the Tavus Platform are non-refundable.”Before citation
“**We do not sell personal information.** We do not “sell” personal information as those terms are defined under applicable privacy laws, including for cross-context behavioral advertising.”After citation
Latest stance: sale or sell on privacy data use
“**We do not sell personal information.** We do not “sell” personal information as those terms are defined under applicable privacy laws, including for cross-context behavioral advertising.”Open timeline citation
Latest stance: third party or vendor sharing on subprocessors data sharing
“We use cookies to provide the content and functionality of our Site (strictly necessary cookies) and, with your permission, to personalize the content and advertisements that appear when you visit our Site and to analyze the traffic on the Site. In addition, we share information about your use of our Site with our third-party advertising partners and analytics providers, who may combine this information with other data that you provide to them or that they have collected when you use their services. You have the right to withdraw your consent at any time.”Open timeline citation
Latest stance: third party or vendor sharing on privacy data use
“**Third parties designated by you.** We may share your personal data with third parties where you have instructed us or provided your consent to do so. We will share personal information that is needed for these other companies to provide the services that you have requested.”Open timeline citation
Latest stance: third party or vendor sharing on privacy data use
“To create anonymous, aggregated or de-identified data. We may create anonymous, aggregated or de identified data from your personal information and other individuals whose personal information we collect. We make personal information into anonymous, aggregated or de-identified data by removing information that makes the data identifiable to you. We may use this anonymous, aggregated or de-identified data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.”Open timeline citation
Capture recency
- Terms of Service:Last captured 2026-08-24· verified 2026-08-24
- Privacy Policy:Last captured 2026-08-24· verified 2026-08-24
Dates state when our pipeline captured and verified each document — not when the vendor last changed it. Documents are re-scanned on a recurring cadence; a document verified once says so until a re-scan confirms it again.
↑ 329 more findings this quarter vs last (426 vs 97). First scan: June 2026.
Compare and stack are saved in your browser. Open compare · View your stack. A correction triggers an automated re-read of Tavus's policies — no human edits the data.
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Every finding above is a verbatim quote from Tavus's own published policy, captured to an immutable snapshot and read in full through a two-gate verification pipeline. Confidence labels and any analysis are AI-generated and informational only — not legal advice.
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