How long does Sage Care keep your data?

The clause imposes a specific retention obligation — all records are kept for five years from creation — and also states that reasonable security measures including encryption are used to limit personal information disclosure, making the retention period the primary operative legal commitment.

Their words · Terms of Service

“ Security Records. Sage is taking reasonable and appropriate measures, including encryption, to ensure that your personal information is disclosed only to those specified by you. However, the Internet is an open system and Sage cannot and does not guarantee that the personal information you have entered will not be intercepted by others and decrypted. Sage will maintain all records for a period of 5 years from record creation.”

Captured 2026-09-25. Open captured source →Snapshot SHA-256: a6be24d33b5c9a59ed2778395416d6c5f37a3db2690d949f457d009658c0ecfd

Permalink to this finding →

Informational only, not legal advice. Terms can change; check the cited policy and capture date before relying on this answer.

The same question for other platforms

📢 POLICY UPDATES ALERT

AIRIN Brief

Built for compliance officers, legal counsel, and SaaS founders. Subscribe to the email digest — one short brief when a tracked vendor materially changes its terms, training policy, or risk rating. Prefer in-app? Watch platforms in your alerts inbox instead.