Does HubSpot AI train on your data?

Only in certain circumstances—HubSpot AI's cited terms put conditions or choices around training use.

Their words · Terms of Service

“ HubSpot Terms Tip: Visit the “ Opt out of HubSpot's machine learning data use ” knowledge base article for more information. For the avoidance of doubt, opting-out of HubSpot AI model training does not prevent you from using HubSpot AI features. 5.3.2 HubSpot Tracking Code and Customer Websites. You may choose to include the HubSpot tracking code designed to monitor digital interactions (the “HubSpot Tracking Code”) in Customer content you use in HubSpot, including your websites or digital properties (“Customer Websites”). The HubSpot Tracking Code is available to use with or without HubSpot enrichment products; please refer to the Product Specific Terms for additional details. We may use data collected through the HubSpot Tracking Code, which may include Personal Data such as IP addresses and other online identifiers (“Website Data”) to provide, maintain, append, improve, enhance, and develop our commercial dataset and Subscription Services.”

Captured 2026-06-07. Open captured source →Snapshot SHA-256: 0a9aaf2bbbfa6383542a004b4b1a2e912dbc1906c551b09cf783342416608242

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Informational only, not legal advice. Terms can change; check the cited policy and capture date before relying on this answer.

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