How long does ElevenLabs keep your data?

Limits the validity of Prepaid Credits to twelve months from purchase or issuance, provides that expired Credits are automatically removed and cannot be reinstated, and disclaims any obligation to provide advance expiration notice.

Their words · Terms of Service

“ (vi) Expiration of Prepaid Credits. Unless otherwise specified at the time of purchase or issuance, all Prepaid Credits expire twelve (12) months after the date of purchase or issuance, as applicable. Expired Prepaid Credits are automatically removed from your Account and may not be reinstated. ElevenLabs has no obligation to provide notice prior to the expiration of Prepaid Credits.”

Captured 2026-07-20. Open captured source →Snapshot SHA-256: fc6ac787c7f898157237aa7bc15a18cda5eeaad9cf9fc865a7a4dbab12f11bf1

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Informational only, not legal advice. Terms can change; check the cited policy and capture date before relying on this answer.

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