Before/after stance changes across captured policy versions, with exact citations. If no before/after delta is available yet, AIRIN shows the latest citation-backed stance events instead.
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Jul 27, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“For all paying Users, we maintain a record of Service subscriptions, invoices, billing and payment information. For Users who pay by credit card, our third-party payment sub-processor as listed on our subprocessor page will process your credit card information. We will collect and associate the payment information with a Subscription ID but we do not store any payment card information ourselves. If you have questions about how our processor or subprocessor protects the data it receives from Users, please refer to its websites as listed in https://www.workato.com/legal/sub-processors .”
Open citationJul 27, 2026privacyhigh
data sharing
Latest stance: sale or sell
“We may share your personal information by disclosing it to a third party for a business purpose as stated below. We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the personal information confidential, and prohibit using the disclosed information for any purpose except performing the contract. In the preceding twelve (12) months, Workato has disclosed personal information for a business purpose to the categories of third parties indicated in the chart below in subsection 5.C (“Categories of Third-Party Recipients of Personal Information”). We do not sell personal information. In the preceding twelve (12) months, we have not sold personal information.”
Open citationJul 27, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“We may share your personal information by disclosing it to a third party for a business purpose as stated below. We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the personal information confidential, and prohibit using the disclosed information for any purpose except performing the contract. In the preceding twelve (12) months, Workato has disclosed personal information for a business purpose to the categories of third parties indicated in the chart below in subsection 5.C (“Categories of Third-Party Recipients of Personal Information”). We do not sell personal information. In the preceding twelve (12) months, we have not sold personal information.”
Open citationJul 27, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“In addition to the purposes described above, we disclose personal information to respond to subpoenas, court orders, on legal process, or to establish or exercise our legal rights or defend against legal claims. We may also share such personal information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations or our Terms of Service, or as otherwise required by law. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, dissolution, sale of all or a portion of our assets, or transition of service to another provider (collectively a “Transaction”), your personal information and other information may be shared in the diligence process with representatives or counterparties and others assisting with the Transaction and transferred to a successor or affiliate as part of that Transaction along with other assets. Additionally, we may share information, including personal information with our Affiliates, which include Workato Europe, S.A., and Workato Pte. Ltd., and other Affiliates as updated from time to time for administrative, operational, support and marketing purposes.”
Open citationJul 27, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of personal information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to: support@workato.com or Workato Inc., 1530 Page Mill Road, Suite 100, Palo Alto, California 94304, United States, Attn: Legal. Moreover, we are required by the California Consumer Privacy Act of 2018 (“CCPA”) to provide this CCPA Notice to California residents to explain how we collect, use and share their personal information, and the rights and choices we offer California residents regarding our handling of their personal information, which the CCPA currently defines as “information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.” This CCPA Notice does not apply to individuals with whom Workato engages in the individuals’ capacity as representatives of businesses that may provide services to Workato, or to which Workato may provide its Services.”
Open citationJul 27, 2026privacyhigh
data sharing
Latest stance: sale or sell
“Right to opt-out of the sale of personal information. Please note that we do not sell personal information we collect from you, in accordance with the definition of sell in the CCPA and its supplemental regulations.”
Open citationJul 27, 2026privacyhigh
data sharing
Latest stance: sale or sell
“To exercise any of these rights please send an email to support@workato.com or call +1-844-469-6752 . To appeal a decision regarding a consumer rights request please email privacy@workato.com . Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out rights may submit a request by phone by calling: +1-844-469-6752. However, please know we do not currently sell data triggering that statute's opt-out requirements.”
Open citationJul 27, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“Workato offers its Services to customers in various geographic regions, including the United States, the EEA and the UK. However, as described in Sections 3 (Sources of Collection) and 10 (International Transfers), some personal data may nonetheless be collected, transferred to and stored by us in the United States and by our service providers that are based in the United States as necessary for the purpose of providing the Services and for the business purposes described in this Services Privacy Policy. Laws in the U.S. may be less stringent or otherwise different from the laws where you reside. Where applicable or required by law, we will ensure that the recipient of your personal data offers an adequate level of protection and security, for instance by entering into appropriate standard contractual clauses or an alternative mechanism for the transfer of data as approved by the European Commission (Art. 46 GDPR) or other applicable regulators. Moreover, we transfer some of your personal data as a matter of “contractual necessity” (for further information on the type of personal data concerned, please read Section 15.A “Legal Bases For Processing” above).”
Open citationJul 27, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“We collect personal information about you when you provide information directly to us, when third parties such as our business partners or service providers provide us with personal information about you, or when personal information about you is automatically collected in connection with your use of our Services. The following subsections describe the types of data we collect:”
Open citationJun 17, 2026privacyhigh
data sharing
Latest stance: sale or sell
“We may share your personal information by disclosing it to a third party for a business purpose as stated below. We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the personal information confidential, and prohibit using the disclosed information for any purpose except performing the contract. In the preceding twelve (12) months, Workato has disclosed personal information for a business purpose to the categories of third parties indicated in the chart below in subsection 5.C (“Categories of Third-Party Recipients of Personal Information”). We do not sell personal information. In the preceding twelve (12) months, we have not sold personal information.”
Open citationJun 17, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“We may share your personal information by disclosing it to a third party for a business purpose as stated below. We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the personal information confidential, and prohibit using the disclosed information for any purpose except performing the contract. In the preceding twelve (12) months, Workato has disclosed personal information for a business purpose to the categories of third parties indicated in the chart below in subsection 5.C (“Categories of Third-Party Recipients of Personal Information”). We do not sell personal information. In the preceding twelve (12) months, we have not sold personal information.”
Open citationJun 17, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“In addition to the purposes described above, we disclose personal information to respond to subpoenas, court orders, on legal process, or to establish or exercise our legal rights or defend against legal claims. We may also share such personal information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations or our Terms of Service, or as otherwise required by law. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, dissolution, sale of all or a portion of our assets, or transition of service to another provider (collectively a “Transaction”), your personal information and other information may be shared in the diligence process with representatives or counterparties and others assisting with the Transaction and transferred to a successor or affiliate as part of that Transaction along with other assets. Additionally, we may share information, including personal information with our Affiliates, which include Workato Europe, S.A., and Workato Pte. Ltd., and other Affiliates as updated from time to time for administrative, operational, support and marketing purposes.”
Open citationJun 17, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of personal information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to: support@workato.com or Workato Inc., 1530 Page Mill Road, Suite 100, Palo Alto, California 94304, United States, Attn: Legal. Moreover, we are required by the California Consumer Privacy Act of 2018 (“CCPA”) to provide this CCPA Notice to California residents to explain how we collect, use and share their personal information, and the rights and choices we offer California residents regarding our handling of their personal information, which the CCPA currently defines as “information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.” This CCPA Notice does not apply to individuals with whom Workato engages in the individuals’ capacity as representatives of businesses that may provide services to Workato, or to which Workato may provide its Services.”
Open citationJun 17, 2026privacyhigh
data sharing
Latest stance: sale or sell
“d) Right to opt-out of the sale of personal information. Please note that we do not sell personal information we collect from you, in accordance with the definition of sell in the CCPA and its supplemental regulations.”
Open citationJun 17, 2026privacyhigh
data sharing
Latest stance: sale or sell
“To exercise any of these rights please send an email to support@workato.com or call +1-844-469-6752. To appeal a decision regarding a consumer rights request please email privacy@workato.com . Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out rights may submit a request by phone by calling: +1-844-469-6752. However, please know we do not currently sell data triggering that statute's opt-out requirements.”
Open citationJun 17, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“Workato offers its Services to customers in various geographic regions, including the United States, the EEA and the UK. However, as described in Sections 3 (Sources of Collection) and 10 (International Transfers), some personal data may nonetheless be collected, transferred to and stored by us in the United States and by our service providers that are based in the United States as necessary for the purpose of providing the Services and for the business purposes described in this Services Privacy Policy. Laws in the U.S. may be less stringent or otherwise different from the laws where you reside. Where applicable or required by law, we will ensure that the recipient of your personal data offers an adequate level of protection and security, for instance by entering into appropriate standard contractual clauses or an alternative mechanism for the transfer of data as approved by the European Commission (Art. 46 GDPR) or other applicable regulators. Moreover, we transfer some of your personal data as a matter of “contractual necessity” (for further information on the type of personal data concerned, please read Section 15.A “Legal Bases For Processing” above).”
Open citationJun 17, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“Workato will compile statistical and technical data and information related to or generated through the performance, operation and use of the Workato Platform and related features and functionality (together, “ Usage Data ”). For purposes of clarity, Usage Data includes information provided by the Users in connection with the creation or administration of their Account, including names, usernames and email addresses associated with the account, but excludes all data processed in the Services. Workato will not publicly disclose Usage Data unless it is aggregated and anonymized. Workato may use Usage Data during and after the term for the purposes of implementing, operating, maintaining, auditing compliance, and improving (including training and machine learning of) the Services and fulfilling its obligations hereunder. Workato also maintains system log files which may include internet protocol addresses, browser, internet service provider, pages visited within Workato’s Sites, referring/exit pages, search terms, operating system, date/time stamp, and clickstream data.”
Open citationJun 17, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“a) Right to know what categories of personal information Workato has collected about you, categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties with whom Workato shares personal information, and the specific pieces of personal information Workato has collected about you.”
Open citationJun 17, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“We collect personal information about you when you provide information directly to us, when third parties such as our business partners or service providers provide us with personal information about you, or when personal information about you is automatically collected in connection with your use of our Services. The following subsections describe the types of data we collect:”
Open citationJun 17, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“For all paying Users, we maintain a record of Service subscriptions, invoices, billing and payment information. For Users who pay by credit card, our third-party payment sub-processor as listed on our subprocessor page will process your credit card information. We will collect and associate the payment information with a Subscription ID but we do not store any payment card information ourselves. If you have questions about how our processor or subprocessor protects the data it receives from Users, please refer to its websites as listed in https://www.workato.com/legal/sub-processors .”
Open citationGenerated from live stance events. Informational only, not legal advice.