Workato policy evolution
Before/after stance changes across captured policy versions, with exact citations. If no before/after delta is available yet, AIRIN shows the latest citation-backed stance events instead.
worsenedmedium materialityretentionJun 28, 2026 to Jul 27, 2026
retention worsened from low/deletion or time bound to medium/indefinite or necessity based.
Stance key: retention. AIRIN emits this only when before and after stance events both carry citations.
Before · deletion or time bound
low
“(iii) Workato will delete the Accounts (together with all associated Account Assets, Transaction Data, and Account Holder Data) left in Workato’s system within ninety (90) days after termination or expiration of this Agreement, or within thirty (30) days after Account Holder’s written request, unless otherwise legally prohibited.”
Terms of Service › “Workato Terms of Service”
Open citationAfter · indefinite or necessity based
medium
“Workato will retain your personal information for a period of time consistent with the original purpose of collection (see the “Use of Personal Information” section above) or as long as necessary to comply with our legal obligations, maintain accurate accounting, financial and other operational records, resolve disputes, and enforce our Agreements. We determine the appropriate retention period for personal information on the basis of the amount, nature, and sensitivity of the personal information being processed, the potential risk of harm from unauthorized use or disclosure of the personal information, whether we can achieve the purposes of the processing through other means, and on the basis of applicable legal requirements (such as applicable statutes of limitation). After expiry of the applicable retention periods, your personal information will be deleted. Specific information about retention periods for components of a Workato Account can be found in the relevant section of our online documentation. Please also contact us if you have any questions.”
§ 8 (Data Retention)
Open citationimprovedmedium materialityretentionJun 17, 2026 to Jun 28, 2026
retention improved from medium/indefinite or necessity based to low/deletion or time bound.
Stance key: retention. AIRIN emits this only when before and after stance events both carry citations.
Before · indefinite or necessity based
medium
“Workato will retain your personal information for a period of time consistent with the original purpose of collection (see the “Use of Personal Information” section above) or as long as necessary to comply with our legal obligations, maintain accurate accounting, financial and other operational records, resolve disputes, and enforce our Agreements. We determine the appropriate retention period for personal information on the basis of the amount, nature, and sensitivity of the personal information being processed, the potential risk of harm from unauthorized use or disclosure of the personal information, whether we can achieve the purposes of the processing through other means, and on the basis of applicable legal requirements (such as applicable statutes of limitation). After expiry of the applicable retention periods, your personal information will be deleted. Specific information about retention periods for components of a Workato Account can be found in the relevant section of our online documentation. Please also contact us if you have any questions.”
§ 8 (Data Retention)
Open citationAfter · deletion or time bound
low
“(iii) Workato will delete the Accounts (together with all associated Account Assets, Transaction Data, and Account Holder Data) left in Workato’s system within ninety (90) days after termination or expiration of this Agreement, or within thirty (30) days after Account Holder’s written request, unless otherwise legally prohibited.”
Terms of Service › “Workato Terms of Service”
Open citationimprovedhigh materialitysubprocessors / sharingJun 17, 2026 to Jun 28, 2026
data sharing improved from high/sale or sell to medium/third party or vendor sharing.
Stance key: data sharing. AIRIN emits this only when before and after stance events both carry citations.
Before · sale or sell
high
“We may share your personal information by disclosing it to a third party for a business purpose as stated below. We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the personal information confidential, and prohibit using the disclosed information for any purpose except performing the contract. In the preceding twelve (12) months, Workato has disclosed personal information for a business purpose to the categories of third parties indicated in the chart below in subsection 5.C (“Categories of Third-Party Recipients of Personal Information”). We do not sell personal information. In the preceding twelve (12) months, we have not sold personal information.”
§ 5 (Sharing)
Open citationAfter · third party or vendor sharing
medium
“(ii) Workato represents and warrants that it has all title and license required to provide the Workato Platform and that the Workato Platform will not and does not infringe or misappropriate any third party’s intellectual property rights; the exclusive remedy for a violation of these warranties is indemnity as described in Section 10(b) (Indemnification by Workato).”
Terms of Service › “Workato Terms of Service”
Open citationGenerated from live stance events. Informational only, not legal advice.