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Relevance AI policy evolution

Before/after stance changes across captured policy versions, with exact citations. If no before/after delta is available yet, AIRIN shows the latest citation-backed stance events instead.

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No before/after stance delta is available for this filter yet. Latest citation-backed stance events are shown below.
Jul 20, 2026moderationhigh

content ownership

Latest stance: platform claims or reserves rights

We reserve the right to suspend all or part of the Solution indefinitely if you fail to pay any Fees in accordance with this clause 4.
Open citation
Jul 20, 2026retentionhigh

content ownership

Latest stance: platform claims or reserves rights

(a) (Our ownership) We retain ownership of all materials provided to you throughout the course of your Subscription in connection with the Software (including text, graphics, logos, design, icons, images, sound and video recordings, pricing, downloads and software) (Software Content) and reserve all rights in any Intellectual Property Rights owned or licensed by us not expressly granted to you.
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Jul 20, 2026subprocessors / sharingmedium

data sharing

Latest stance: third party or vendor sharing

(x) sell, loan, transfer, sub-licence, hire or otherwise dispose of the Software or Documentation to any third party;
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Jul 20, 2026subprocessors / sharingmedium

data sharing

Latest stance: third party or vendor sharing

(b) provide us with access to any third party or other accounts used by you (including log-in details and passwords), as is reasonably required by us to perform the Services.
Open citation
Jul 20, 2026subprocessors / sharingmedium

data sharing

Latest stance: third party or vendor sharing

(ix) publish or otherwise communicate the Software or Documentation to the public, including by making it available online or sharing it with third parties;
Open citation
Jul 20, 2026subprocessors / sharinghigh

content license

Latest stance: sublicensable or transferable

(x) sell, loan, transfer, sub-licence, hire or otherwise dispose of the Software or Documentation to any third party;
Open citation
Jul 20, 2026trainingmedium

data sharing

Latest stance: third party or vendor sharing

For example, if you register for or attend an event or training that we host or sponsor, we may collect name, photo, email, phone, and other information related to your registration for and participation in such event. Slack App Information. If you use our Slack app, we may receive data such as workspace IDs, user IDs, command payloads, metadata (e.g. timestamps), and message content when explicitly authorized. This data is only used to provide the functionality of the app and is not sold or shared with third parties. Any data that is not essential to app functionality is discarded and not stored. Professional Information . If you communicate with us in a professional capacity, we may collect certain contact details, account and profile information, company or professional-related information, and other similar information related to your business interactions. Preferences and Other Requests . We may collect information about your preferences, including communication preferences, preferences related to your use of our Services, and any other preferences or requests you provide when interacting with us. Business Development Information . To assess and pursue potential business opportunities, we may collect and receive personal information about current, former, and prospective Customers, vendors, and service providers, including contact information and other similar identifiers, company and professional-related information, and communication records.
Open citation
Jul 20, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

Cross-Device Tracking . We and our third-party providers may use the information we collect about you within our Services and on other third-party sites and services to help us and these third parties to identify other devices that you use (e.g., a mobile phone, tablet, other computer, etc.). Third-Party Advertising . We work with third parties, such as ad networks, analytics, marketing partners, and others (“ third-party ad companies ”) to personalize content and display advertising within our Services, as well as to manage our advertising on third-party sites. We and these third-party ad companies may use cookies, pixels tags, and other tools to collect browsing and activity information within our Services (as well as on third-party sites and services), as well as IP address, unique ID, cookie and advertising IDs, and other online identifiers. We and these third-party ad companies may use this information to provide you more relevant ads and content within our Services and on third-party sites, and to evaluate the success of such ads and content. Custom Lists and Matching . We may share or make available certain customer list information (such as your name, email address and other contact information) with third parties (i) so that we can better target ads and content to you across third party sites, platforms and services, and (ii) in some cases, these third parties may help us to enhance our customer lists with additional demographic or other information, so we can better target our advertising and marketing campaigns.
Open citation
Jul 20, 2026retentionmedium

retention

Latest stance: indefinite or necessity based

We store most information about you in encrypted systems and databases operated by either us or our service providers. We have implemented technical and organizational precautions aimed to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction, using appropriate physical, technical and organizational security measures based on the type of personal information and how we are processing that personal information. Please be aware that despite our efforts, no data security measures can guarantee security. There are also certain steps you can take to better protect against unauthorized access to your personal information. For example, when registering for an account, you should choose a strong password that is unique to the Services. You should not reuse passwords across multiple websites or services, and you should never share your password with others. We retain personal information for as long as necessary to provide you with our Services or for marketing purposes. In some cases, we retain personal information for longer, if doing so is necessary to comply with our legal obligations, to defend a legal claim or is otherwise required by applicable law, rule or regulation. In general, Relevance AI (or its service providers on its behalf) will hold this in accordance with our internal retention policy, unless we are obliged to hold it for a longer period under law or applicable regulations.
Open citation
Jul 20, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

The personal information we may automatically collect includes: Device and Browsing Information . When you use our Services, we may collect browser type, domain name, page views, access times, date/time stamps, operating system, language, device type, unique ID, Internet service provider, referring and exiting URLs, clickstream data, and other similar device and browsing information. Activities and Usage . We also may collect activity information related to your use of the Services, such as information about links clicked, searches, features used, items viewed, time spent within the Services, your interactions with us within the Services, and other similar activity and usage information. Location Information . We also may collect or derive general location information about you, such as through your IP address. For more information about our use of cookies and other similar technologies, please see Section 5. Cookies and Other Tracking Mechanisms. Personal Information We Collect in Our Capacity as a Service Provider . Our Services are provided predominantly to businesses where our Customers direct the scope of information that we collect about you and the purpose of that collection.
Open citation
Jul 20, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

We may disclose the personal information we collect for the purposes described above and with the following recipients: Affiliates and Subsidiaries . We may disclose personal information to our corporate affiliates and subsidiaries. Customers . We may disclose personal information to customers, including Customers who purchase our Services. Vendors and Services Providers . We may disclose personal information to vendors and service providers who perform functions on our behalf, such as our IT and website hosts, payment processors and order fulfillment facilitators, marketing and marketing research providers, email delivery, customer support, data storage, and data analytics providers, auditors, consultants, and legal counsel. Other Relevance AI Users . We may disclose personal information to other users of the Services in the context of features that are social in nature. For example, if you submit or make available information through our public-facing, interactive features, including when you post to our community help forum, certain personal information may be available to and searchable by other users of the Services. Third Party Marketing and Analytics Providers . We may also disclose your personal information, such as device and browsing, activities and usage information, or other similar information to third party marketing and data analytics providers, and other companies who provide marketing, advertising, campaign management, or analytics services on our behalf.
Open citation
Jul 20, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

We may also disclose your personal information in the following circumstances: In Support of Business Transfers . If we or our affiliates are or may be acquired by, merged with, or invested in by another company, or if any of our assets are or may be transferred to another company, whether as part of a bankruptcy or insolvency proceeding or otherwise, we may disclose or transfer the personal information we have collected from you with or to the other company in accordance with applicable laws. We may also disclose certain personal information as necessary prior to the completion of such a transaction or other corporate transaction such as a financing or restructuring, to lenders, auditors, and third-party advisors, including attorneys and consultants. Compliance and Legal Obligations . We may also disclose personal information to third parties to the extent required by applicable law and legal obligations. For example, we may disclose information in response to subpoenas, court orders, and other lawful requests by regulators, government entities, and law enforcement, including responding to national security or law enforcement disclosure requirements, or as otherwise required by law or legal process. Security and Protection of Rights . Where we believe doing so is necessary to protect the Services, our rights and property, or the rights, property, and safety of others. For example, we may disclose personal information to (i) prevent, detect, investigate, and respond to fraud, unauthorized activities and access, illegal activities, and misuse of the Services, (ii) situations involving potential threats to the health, safety, or legal rights of any person or third party, or (iii) enforce, detect, investigate, and take action in response to violations of our Terms and
Open citation
Jun 17, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

Business Development Information . To assess and pursue potential business opportunities, we may collect and receive personal information about current, former, and prospective Customers, vendors, and service providers, including contact information and other similar identifiers, company and professional-related information, and communication records.
Open citation
Jun 17, 2026subprocessors / sharingmedium

data sharing

Latest stance: third party or vendor sharing

Compliance and Legal Obligations . We may also disclose personal information to third parties to the extent required by applicable law and legal obligations. For example, we may disclose information in response to subpoenas, court orders, and other lawful requests by regulators, government entities, and law enforcement, including responding to national security or law enforcement disclosure requirements, or as otherwise required by law or legal process.
Open citation
Jun 17, 2026subprocessors / sharingmedium

data sharing

Latest stance: third party or vendor sharing

Vendors and Services Providers . We may disclose personal information to vendors and service providers who perform functions on our behalf, such as our IT and website hosts, payment processors and order fulfillment facilitators, marketing and marketing research providers, email delivery, customer support, data storage, and data analytics providers, auditors, consultants, and legal counsel.
Open citation
Jun 17, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

Device and Browsing Information . When you use our Services, we may collect browser type, domain name, page views, access times, date/time stamps, operating system, language, device type, unique ID, Internet service provider, referring and exiting URLs, clickstream data, and other similar device and browsing information.
Open citation
Jun 17, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

If you use our Slack app, we may receive data such as workspace IDs, user IDs, command payloads, metadata (e.g. timestamps), and message content when explicitly authorised. This data is only used to provide the functionality of the app and is not sold or shared with third parties. Any data that is not essential to app functionality is discarded and not stored
Open citation
Jun 17, 2026retentionmedium

retention

Latest stance: indefinite or necessity based

We retain personal information for as long as necessary to provide you with our Services or for marketing purposes. In some cases, we retain personal information for longer, if doing so is necessary to comply with our legal obligations, to defend a legal claim or is otherwise required by applicable law, rule or regulation. In general, Relevance AI (or its service providers on its behalf) will hold this in accordance with our internal retention policy, unless we are obliged to hold it for a longer period under law or applicable regulations.
Open citation
Jun 17, 2026retentionmedium

retention

Latest stance: indefinite or necessity based

You may request deletion of your personal data at any time by contacting us at support@relevanceai.com . We will respond to such requests within a reasonable timeframe and ensure permanent deletion of your data, unless we are legally required to retain it.
Open citation
Jun 17, 2026retentionmedium

retention

Latest stance: indefinite or necessity based

You may request deletion of your personal data at any time by contacting us at support@relevanceai.com . We will respond to such requests within a reasonable timeframe and ensure permanent deletion of your data, unless we are legally required to retain it.
Open citation
Jun 17, 2026retentionmedium

retention

Latest stance: indefinite or necessity based

We retain personal information for as long as necessary to provide you with our Services or for marketing purposes. In some cases, we retain personal information for longer, if doing so is necessary to comply with our legal obligations, to defend a legal claim or is otherwise required by applicable law, rule or regulation.
Open citation
Jun 17, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

Slack App Information. If you use our Slack app, we may receive data such as workspace IDs, user IDs, command payloads, metadata (e.g. timestamps), and message content when explicitly authorized. This data is only used to provide the functionality of the app and is not sold or shared with third parties. Any data that is not essential to app functionality is discarded and not stored.
Open citation
Jun 17, 2026subprocessors / sharingmedium

data sharing

Latest stance: third party or vendor sharing

Third Party Marketing and Analytics Providers . We may also disclose your personal information, such as device and browsing, activities and usage information, or other similar information to third party marketing and data analytics providers, and other companies who provide marketing, advertising, campaign management, or analytics services on our behalf.
Open citation
Jun 17, 2026subprocessors / sharingmedium

data sharing

Latest stance: third party or vendor sharing

Affiliates and Subsidiaries . We may disclose personal information to our corporate affiliates and subsidiaries.
Open citation
Jun 17, 2026subprocessors / sharingmedium

data sharing

Latest stance: third party or vendor sharing

Custom Lists and Matching . We may share or make available certain customer list information (such as your name, email address and other contact information) with third parties (i) so that we can better target ads and content to you across third party sites, platforms and services, and (ii) in some cases, these third parties may help us to enhance our customer lists with additional demographic or other information, so we can better target our advertising and marketing campaigns.
Open citation
Jun 17, 2026subprocessors / sharingmedium

data sharing

Latest stance: third party or vendor sharing

If you use our Slack app, we may receive data such as workspace IDs, user IDs, command payloads, metadata (e.g. timestamps), and message content when explicitly authorised. This data is only used to provide the functionality of the app and is not sold or shared with third parties. Any data that is not essential to app functionality is discarded and not stored
Open citation
Jun 17, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

Slack App Information. If you use our Slack app, we may receive data such as workspace IDs, user IDs, command payloads, metadata (e.g. timestamps), and message content when explicitly authorized. This data is only used to provide the functionality of the app and is not sold or shared with third parties. Any data that is not essential to app functionality is discarded and not stored.
Open citation
Jun 17, 2026subprocessors / sharingmedium

data sharing

Latest stance: third party or vendor sharing

Affiliates and Subsidiaries . We may disclose personal information to our corporate affiliates and subsidiaries.
Open citation
Jun 17, 2026subprocessors / sharingmedium

data sharing

Latest stance: third party or vendor sharing

Third Party Marketing and Analytics Providers . We may also disclose your personal information, such as device and browsing, activities and usage information, or other similar information to third party marketing and data analytics providers, and other companies who provide marketing, advertising, campaign management, or analytics services on our behalf.
Open citation
Jun 17, 2026subprocessors / sharingmedium

data sharing

Latest stance: third party or vendor sharing

Vendors and Services Providers . We may disclose personal information to vendors and service providers who perform functions on our behalf, such as our IT and website hosts, payment processors and order fulfillment facilitators, marketing and marketing research providers, email delivery, customer support, data storage, and data analytics providers, auditors, consultants, and legal counsel.
Open citation
Jun 17, 2026subprocessors / sharingmedium

data sharing

Latest stance: third party or vendor sharing

We may share or make available certain customer list information (such as your name, email address and other contact information) with third parties (i) so that we can better target ads and content to you across third party sites, platforms and services, and (ii) in some cases, these third parties may help us to enhance our customer lists with additional demographic or other information, so we can better target our advertising and marketing campaigns.
Open citation
Jun 17, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

Device and Browsing Information . When you use our Services, we may collect browser type, domain name, page views, access times, date/time stamps, operating system, language, device type, unique ID, Internet service provider, referring and exiting URLs, clickstream data, and other similar device and browsing information.
Open citation

Generated from live stance events. Informational only, not legal advice.

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