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Oracle AI Services policy evolution

Before/after stance changes across captured policy versions, with exact citations. If no before/after delta is available yet, AIRIN shows the latest citation-backed stance events instead.

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No before/after stance delta is available for this filter yet. Latest citation-backed stance events are shown below.
Aug 31, 2026indemnity / liabilitymedium

legal burden

Latest stance: indemnity

7.1 In addition to Your indemnification obligations in Your Oracle Cloud Agreement, You will, to the extent not prohibited by law, defend and indemnify Oracle against any third-party claims arising from or relating to:
Open citation
Aug 31, 2026traininghigh

model training

Latest stance: training permitted

• Attempt to reconstruct or infer training data used in any AI model.
Open citation
Aug 31, 2026traininghigh

model training

Latest stance: training permitted

3.1 Oracle has implemented practices that reflect Oracle’s commitment to develop AI Systems (as defined below) in the Cloud Services in a responsible manner that prioritizes accuracy, privacy, security, safety, fairness, and transparency (“Oracle AI System Development Practices”). The Oracle AI System Development Practices are aligned with applicable regulations and industry standards, including without limitation the European Union Artificial Intelligence Act, ISO/IEC 42001, and the NIST Artificial Intelligence Risk Management Framework, and are generally described in this section. 3.2 Oracle conducts a review of AI Systems prior to their deployment to assess their intended use, training data, accuracy, privacy, security, safety, fairness, transparency, and human-in-the-loop controls. Oracle conducts the AI System review again upon a material change to an AI System after deployment. The AI System review is designed to identify and mitigate risks of AI Systems. Oracle maintains documentation of the AI Oracle AI Terms Page 2 of 5 System review, including an AI System report created upon completion of the AI System review. 3.3 Oracle will maintain means to track, inventory, and monitor AI Systems that have undergone an AI System review and have been deployed as required by applicable law. 3.4 Oracle periodically reviews and updates the Oracle AI System Development Practices, including to account for changes in applicable regulations and industry standards. The Oracle AI System Development Practices apply to AI Systems developed after April 1, 2025.
Open citation
Aug 31, 2026ownershiplow

content ownership

Latest stance: user retains rights

5.1 Output generated by AI Functionality (“Output”) may not always be accurate, complete, up to date, or appropriate for Your intended use. Output may not be unique, and other customers may receive similar output from AI Functionality. 5.2 You are solely responsible for Your and Your Users use of AI Functionality and Output, and ensuring that You and Your Users review and independently verify the accuracy and appropriateness of AI Functionality and Output before its use. You and Your Users may not use any AI Functionality or Output to engage in regulated activity (such as healthcare, law, or finance) without complying with applicable regulations. You and Your Users may not use AI Functionality or Output as a substitute for any professional (such as healthcare, law, or finance) judgment or advice. 5.3 You or Your licensors retain all ownership and intellectual property rights in and to Your Content used with AI Functionality. As between You and Oracle, to the extent permitted under applicable law, You own all Output generated by AI Functionality based on Your Content (“Your Output”). Notwithstanding the foregoing, Oracle or its third-party licensors retain all ownership and intellectual property rights in and to the Cloud Services including AI Functionality, anything provided by or on behalf of Oracle Oracle AI Terms Page 3 of 5 as part of the Cloud Services other than Your Output, and any derivative works thereof. Oracle may host, use, process, display and transmit Your Output to provide the Cloud Services pursuant to and in accordance with Your Oracle Cloud Agreement.
Open citation
Aug 31, 2026traininghigh

model training

Latest stance: training permitted

• Use Output to create, train, or improve other AI systems or AI models.
Open citation
Aug 31, 2026traininghigh

model training

Latest stance: training permitted

9.1 “AI Functionality” means artificial intelligence functionality supported by AI Systems in the Cloud Services. 9.2 “AI System” means a system that (a) constitutes one or more specific machine-based model(s) that is designed to operate with varying levels of autonomy, and that, for explicit or implicit objectives, infers, from the input it receives, how to generate outputs such as predictions, content, recommendations, or decisions that can influence physical or virtual environments (b) for the functionality specified in the Service Specifications of the Cloud Services. 9.3 “Oracle Cloud Agreement” means (a) Your order for the Cloud Services, (b) the applicable master agreement referenced in such order, and (iii) the Service Specifications for the Cloud Services, including these AI Terms. 9.4 “Third-Party AI” means AI models, applications, data (including, data used in training AI models), or other content provided by third parties and used as part of AI Functionality. 9.5 For NetSuite, the following terms in these AI Terms will have the same meaning as the indicated defined terms from Your Oracle Cloud Agreement: “Your Content” and “Customer Data”; “Service Specifications” and “Oracle NetSuite Written Materials”; “You” and “Customer”; and “order” and “Estimate/Order Form”. 9.6 For Oracle Health, the following terms in these AI Terms will have the same meaning as the indicated defined terms from Your Oracle Cloud Agreement: “Cloud Services” and “Recurring Services” and “Transaction Services”, excluding Third Party Offerings; “Your Content” and “Data”; “Service Specifications” and “Solution Descriptions”, “Oracle Health Security Practices”, and “Shared Computing Services Descriptions”; “You” and “Client”; and “order” and “Ordering Document”.
Open citation
Aug 12, 2026retentionmedium

data sharing

Latest stance: third party or vendor sharing

Oracle will contribute to such audits by providing You with the information and assistance reasonably necessary to conduct the audit, including any relevant records of processing activities applicable to the Services. If the requested audit scope is addressed in a SOC 1 or SOC 2, ISO, NIST, PCI DSS, HIPAA or similar audit report issued by a qualified third party auditor within the prior twelve months and Oracle provides such report to You confirming there are no known material changes in the controls audited, You agree to accept the findings presented in the third party audit report in lieu of requesting an audit of the same controls covered by the report. Additional audit terms may be included in Your order for Services.
Open citation
Aug 12, 2026subprocessors / sharinghigh

data sharing

Latest stance: sale or sell

When third parties are given access to personal information contained in Systems Operations Data, we will take the appropriate contractual, technical and organizational measures to ensure, for example, that personal information is only processed to the extent that such processing is necessary, consistent with this Privacy Policy and in accordance with applicable law. Oracle does not share or sell Systems Operations Data subject to this Privacy Policy with third parties for any commercial purposes.
Open citation
Aug 12, 2026subprocessors / sharingmedium

data sharing

Latest stance: third party or vendor sharing

When third parties are given access to personal information contained in Systems Operations Data, we will take the appropriate contractual, technical and organizational measures to ensure, for example, that personal information is only processed to the extent that such processing is necessary, consistent with this Privacy Policy and in accordance with applicable law. Oracle does not share or sell Systems Operations Data subject to this Privacy Policy with third parties for any commercial purposes.
Open citation
Aug 12, 2026subprocessors / sharinghigh

data sharing

Latest stance: sale or sell

the categories of third parties to whom we sold or otherwise disclosed personal information, if applicable.
Open citation
Aug 12, 2026subprocessors / sharingmedium

data sharing

Latest stance: third party or vendor sharing

We may also share such personal information with the following third parties:
Open citation
Aug 12, 2026governing lawmedium

dispute terms

Latest stance: arbitration or waiver

Under certain conditions, specified on the DPF website, Users may invoke binding arbitration after other dispute resolution procedures have been exhausted.
Open citation
Aug 12, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

I. The first section (Services Personal Information Data Processing Terms) describes the privacy and security practices that Oracle Corporation and its affiliates (“Oracle”) employ when handling Services Personal Information (as defined below) for the provision of Technical Support, Consulting, Cloud or other services, including those provided via mobile application, (the “Services”) provided to Oracle customers (“You” or “Your”) during the term of Your order for Services. Additional terms may be specified in the relevant privacy and security practices for the Services You have ordered.
Open citation
Aug 12, 2026subprocessors / sharingmedium

data sharing

Latest stance: third party or vendor sharing

To the extent Oracle engages Oracle affiliates and third-party subprocessors to have access to Services Personal Information for the purpose of assisting in the provision of Services, such subprocessors shall be subject to the same level of data protection and security as Oracle under the terms of Your order for Services. Oracle is responsible for its subprocessors’ compliance with the terms of Your order for Services.
Open citation
Aug 12, 2026audit / residencymedium

data sharing

Latest stance: third party or vendor sharing

Oracle maintains lists of Oracle affiliates and subprocessors that may process Services Personal Information. Additional information is available to You via My Oracle Support ( https://support.oracle.com ) Document ID 2121811.1, or other applicable primary support tool provided for the Services.
Open citation
Aug 12, 2026audit / residencymedium

data sharing

Latest stance: third party or vendor sharing

Oracle also complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) (collectively, the “DPF”) as set forth by the U.S. Department of Commerce, regarding the collection, use, and retention of Services Personal Information when You and Oracle have agreed by contract that transfers of such information from the EEA, United Kingdom (and Gibraltar), or Switzerland will be transferred and processed pursuant to the applicable DPF for the relevant Services. Oracle will then be responsible for ensuring that third parties acting as a subprocessor on our behalf do the same. Oracle shall remain liable under the DPF Principles if its subprocessor processes Services Personal Information in a manner inconsistent with the DPF Principles, unless Oracle proves that it is not responsible for the event giving rise to the damage.
Open citation
Aug 5, 2026traininghigh

model training

Latest stance: training permitted

- Attempt to reconstruct or infer training data used in any AI model.
Open citation
Aug 5, 2026traininghigh

model training

Latest stance: training permitted

- Use Output to c reate, train, or improve other AI systems or AI models.
Open citation
Aug 5, 2026traininghigh

model training

Latest stance: training permitted

9.4 “Third-Party AI” means AI models, applications, data (including, data used in training AI models), or other content provided by third parties and used as part of AI Functionality.
Open citation
Aug 5, 2026ownershiplow

content ownership

Latest stance: user retains rights

5.3 You or Your licensors retain all ownership and intellectual property rights in and to Your Content used with AI Functionality. As between You and Oracle, to the extent permitted under applicable law, You own all Output generated by AI Functionality based on Your Content (“Your Output”). Notwithstanding the foregoing, Oracle or its third-party licensors retain all ownership and intellectual property rights in and to the Cloud Services including AI Functionality, anything provided by or on behalf of Oracle
Open citation
Aug 5, 2026indemnity / liabilitymedium

legal burden

Latest stance: indemnity

7.1 In addition to Your indemnification obligations in Your Oracle Cloud Agreement, You will, to the extent not prohibited by law, defend and indemnify Oracle against any third-party claims arising from or relating to:
Open citation
Jul 20, 2026traininghigh

model training

Latest stance: training permitted

9.1 “AI Functionality” means artificial intelligence functionality supported by AI Systems in the Cloud Services. 9.2 “AI System” means a system that (a) constitutes one or more specific machine-based model(s) that is designed to operate with varying levels of autonomy, and that, for explicit or implicit objectives, infers, from the input it receives, how to generate outputs such as predictions, content, recommendations, or decisions that can influence physical or virtual environments (b) for the functionality specified in the Service Specifications of the Cloud Services. 9.3 “Oracle Cloud Agreement” means (a) Your order for the Cloud Services, (b) the applicable master agreement referenced in such order, and (iii) the Service Specifications for the Cloud Services, including these AI Terms. 9.4 “Third-Party AI” means AI models, applications, data (including, data used in training AI models), or other content provided by third parties and used as part of AI Functionality. 9.5 For NetSuite, the following terms in these AI Terms will have the same meaning as the indicated defined terms from Your Oracle Cloud Agreement: “Your Content” and “Customer Data”; “Service Specifications” and “Oracle NetSuite Written Materials”; “You” and “Customer”; and “order” and “Estimate/Order Form”. 9.6 For Oracle Health, the following terms in these AI Terms will have the same meaning as the indicated defined terms from Your Oracle Cloud Agreement: “Cloud Services” and “Recurring Services” and “Transaction Services”, excluding Third Party Offerings; “Your Content” and “Data”; “Service Specifications” and “Solution Descriptions”, “Oracle Health Security Practices”, and “Shared Computing Services Descriptions”; “You” and “Client”; and “order” and “Ordering Document”.
Open citation
Jul 20, 2026ownershiplow

content ownership

Latest stance: user retains rights

5.1 Output generated by AI Functionality (“Output”) may not always be accurate, complete, up to date, or appropriate for Your intended use. Output may not be unique, and other customers may receive similar output from AI Functionality. 5.2 You are solely responsible for Your and Your Users use of AI Functionality and Output, and ensuring that You and Your Users review and independently verify the accuracy and appropriateness of AI Functionality and Output before its use. You and Your Users may not use any AI Functionality or Output to engage in regulated activity (such as healthcare, law, or finance) without complying with applicable regulations. You and Your Users may not use AI Functionality or Output as a substitute for any professional (such as healthcare, law, or finance ) judgment or advice. 5.3 You or Your licensors retain all ownership and intellectual property rights in and to Your Content used with AI Functionality. As between You and Oracle, to the extent permitted under applicable law, You own all Output generated by AI Functionality based on Your Content (“Your Output”). Notwithstanding the foregoing, Oracle or its third-party licensors retain all ownership and intellectual property rights in and to the Cloud Services including AI Functionality, anything provided by or on behalf of Oracle
Open citation
Jul 20, 2026indemnity / liabilitymedium

legal burden

Latest stance: indemnity

7.1 In addition to Your indemnification obligations in Your Oracle Cloud Agreement, You will, to the extent not prohibited by law, defend and indemnify Oracle against any third-party claims arising from or relating to:
Open citation
Jul 20, 2026traininghigh

model training

Latest stance: training permitted

3.1 Oracle has implemented practices that reflect Oracle’s commitment to develop AI Systems (as defined below) in the Cloud Services in a responsible manner that prioritizes accuracy, privacy, security, safety, fairness, and transparency (“Oracle AI System Development Practices”). The Oracle AI System Development Practices are aligned with applicable regulations and industry standards, including without limitation the European Union Artificial Intelligence Act, ISO/IEC 42001, and the NIST Artificial Intelligence Risk Management Framework, and are generally described in this section. 3.2 Oracle conducts a review of AI Systems prior to their deployment to assess their intended use, training data, accuracy, privacy, security, safety, fairness, transparency, and human-in-the-loop controls. Oracle conducts the AI System review again upon a material change to an AI System after deployment. The AI System review is designed to identify and mitigate risks of AI Systems. Oracle maintains documentation of the AI
Open citation
Jul 20, 2026traininghigh

model training

Latest stance: training permitted

- Attempt to reconstruct or infer training data used in any AI model.
Open citation
Jul 20, 2026traininghigh

model training

Latest stance: training permitted

- Use Output to c reate, train, or improve other AI systems or AI models.
Open citation
Jul 10, 2026traininghigh

model training

Latest stance: training permitted

9.1 “AI Functionality” means artificial intelligence functionality supported by AI Systems in the Cloud Services. 9.2 “AI System” means a system that (a) constitutes one or more specific machine-based model(s) that is designed to operate with varying levels of autonomy, and that, for explicit or implicit objectives, infers, from the input it receives, how to generate outputs such as predictions, content, recommendations, or decisions that can influence physical or virtual environments (b) for the functionality specified in the Service Specifications of the Cloud Services. 9.3 “Oracle Cloud Agreement” means (a) Your order for the Cloud Services, (b) the applicable master agreement referenced in such order, and (iii) the Service Specifications for the Cloud Services, including these AI Terms. 9.4 “Third-Party AI” means AI models, applications, data (including, data used in training AI models), or other content provided by third parties and used as part of AI Functionality. 9.5 For NetSuite, the following terms in these AI Terms will have the same meaning as the indicated defined terms from Your Oracle Cloud Agreement: “Your Content” and “Customer Data”; “Service Specifications” and “Oracle NetSuite Written Materials”; “You” and “Customer”; and “order” and “Estimate/Order Form”. 9.6 For Oracle Health, the following terms in these AI Terms will have the same meaning as the indicated defined terms from Your Oracle Cloud Agreement: “Cloud Services” and “Recurring Services” and “Transaction Services”, excluding Third Party Offerings; “Your Content” and “Data”; “Service Specifications” and “Solution Descriptions”, “Oracle Health Security Practices”, and “Shared Computing Services Descriptions”; “You” and “Client”; and “order” and “Ordering Document”.
Open citation
Jul 10, 2026traininghigh

model training

Latest stance: training permitted

3.1 Oracle has implemented practices that reflect Oracle’s commitment to develop AI Systems (as defined below) in the Cloud Services in a responsible manner that prioritizes accuracy, privacy, security, safety, fairness, and transparency (“Oracle AI System Development Practices”). The Oracle AI System Development Practices are aligned with applicable regulations and industry standards, including without limitation the European Union Artificial Intelligence Act, ISO/IEC 42001, and the NIST Artificial Intelligence Risk Management Framework, and are generally described in this section. 3.2 Oracle conducts a review of AI Systems prior to their deployment to assess their intended use, training data, accuracy, privacy, security, safety, fairness, transparency, and human-in-the-loop controls. Oracle conducts the AI System review again upon a material change to an AI System after deployment. The AI System review is designed to identify and mitigate risks of AI Systems. Oracle maintains documentation of the AI
Open citation
Jul 10, 2026traininghigh

model training

Latest stance: training permitted

- Attempt to reconstruct or infer training data used in any AI model.
Open citation
Jul 10, 2026traininghigh

model training

Latest stance: training permitted

- Use Output to c reate, train, or improve other AI systems or AI models .
Open citation
Jul 10, 2026indemnity / liabilitymedium

legal burden

Latest stance: indemnity

7.1 In addition to Your indemnification obligations in Your Oracle Cloud Agreement, You will, to the extent not prohibited by law, defend and indemnify Oracle against any third-party claims arising from or relating to:
Open citation
Jul 10, 2026ownershiplow

content ownership

Latest stance: user retains rights

5.1 Output generated by AI Functionality (“Output”) may not always be accurate, complete, up to date, or appropriate for Your intended use. Output may not be unique, and other customers may receive similar output from AI Functionality. 5.2 You are solely responsible for Your and Your Users use of AI Functionality and Output, and ensuring that You and Your Users review and independently verify the accuracy and appropriateness of AI Functionality and Output before its use. You and Your Users may not use any AI Functionality or Output to engage in regulated activity (such as healthcare, law, or finance) without complying with applicable regulations. You and Your Users may not use AI Functionality or Output as a substitute for any professional (such as healthcare, law, or finance ) judgment or advice. 5.3 You or Your licensors retain all ownership and intellectual property rights in and to Your Content used with AI Functionality. As between You and Oracle, to the extent permitted under applicable law, You own all Output generated by AI Functionality based on Your Content (“Your Output”). Notwithstanding the foregoing, Oracle or its third-party licensors retain all ownership and intellectual property rights in and to the Cloud Services including AI Functionality, anything provided by or on behalf of Oracle
Open citation
Jun 17, 2026traininghigh

model training

Latest stance: training permitted

- Attempt to reconstruct or infer training data used in any AI model.
Open citation
Jun 17, 2026traininghigh

model training

Latest stance: training permitted

- Use Output to c reate, train, or improve other AI systems or AI models .
Open citation
Jun 17, 2026ownershiplow

content ownership

Latest stance: user retains rights

5.1 Output generated by AI Functionality (“Output”) may not always be accurate, complete, up to date, or appropriate for Your intended use. Output may not be unique, and other customers may receive similar output from AI Functionality. 5.2 You are solely responsible for Your and Your Users use of AI Functionality and Output, and ensuring that You and Your Users review and independently verify the accuracy and appropriateness of AI Functionality and Output before its use. You and Your Users may not use any AI Functionality or Output to engage in regulated activity (such as healthcare, law, or finance) without complying with applicable regulations. You and Your Users may not use AI Functionality or Output as a substitute for any professional (such as healthcare, law, or finance ) judgment or advice. 5.3 You or Your licensors retain all ownership and intellectual property rights in and to Your Content used with AI Functionality. As between You and Oracle, to the extent permitted under applicable law, You own all Output generated by AI Functionality based on Your Content (“Your Output”). Notwithstanding the foregoing, Oracle or its third-party licensors retain all ownership and intellectual property rights in and to the Cloud Services including AI Functionality, anything provided by or on behalf of Oracle
Open citation
Jun 17, 2026indemnity / liabilitymedium

legal burden

Latest stance: indemnity

7.1 In addition to Your indemnification obligations in Your Oracle Cloud Agreement, You will, to the extent not prohibited by law, defend and indemnify Oracle against any third-party claims arising from or relating to:
Open citation
Jun 17, 2026audit / residencymedium

data sharing

Latest stance: third party or vendor sharing

To the extent provided in your order for Services, You may at Your sole expense audit Oracle’s compliance with the terms of this Services Privacy Policy by sending Oracle a written request, including a detailed audit plan, at least two weeks in advance of the proposed audit date. You and Oracle will work cooperatively to agree on a final audit plan. The audit shall be conducted no more than once during a twelve-month period, during regular business hours, subject to Oracle’s on-site policies and regulations, and may not unreasonably interfere with business activities. If You would like to use a third party to conduct the audit, the third party auditor shall be mutually agreed to by the parties and the third-party auditor must execute a written confidentiality agreement acceptable to Oracle. Upon completion of the audit, You will provide Oracle with a copy of the audit report, which is classified as confidential information under the terms of Your agreement with Oracle. Oracle will contribute to such audits by providing You with the information and assistance reasonably necessary to conduct the audit, including any relevant records of processing activities applicable to the Services. If the requested audit scope is addressed in a SOC 1 or SOC 2, ISO, NIST, PCI DSS, HIPAA or similar audit report issued by a qualified third party auditor within the prior twelve months and Oracle provides such report to You confirming there are no known material changes in the controls audited, You agree to accept the findings presented in the third party audit report in lieu of requesting an audit of the same controls covered by the report.
Open citation
Jun 17, 2026audit / residencymedium

data sharing

Latest stance: third party or vendor sharing

Oracle will contribute to such audits by providing You with the information and assistance reasonably necessary to conduct the audit, including any relevant records of processing activities applicable to the Services. If the requested audit scope is addressed in a SOC 1 or SOC 2, ISO, NIST, PCI DSS, HIPAA or similar audit report issued by a qualified third party auditor within the prior twelve months and Oracle provides such report to You confirming there are no known material changes in the controls audited, You agree to accept the findings presented in the third party audit report in lieu of requesting an audit of the same controls covered by the report. Additional audit terms may be included in Your order for Services.
Open citation
Jun 17, 2026governing lawmedium

dispute terms

Latest stance: arbitration or waiver

Under certain conditions, specified on the DPF website, Users may invoke binding arbitration after other dispute resolution procedures have been exhausted.
Open citation
Jun 17, 2026audit / residencymedium

data sharing

Latest stance: third party or vendor sharing

Oracle also complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) (collectively, the “DPF”) as set forth by the U.S. Department of Commerce, regarding the collection, use, and retention of Services Personal Information when You and Oracle have agreed by contract that transfers of such information from the EEA, United Kingdom (and Gibraltar), or Switzerland will be transferred and processed pursuant to the applicable DPF for the relevant Services. Oracle will then be responsible for ensuring that third parties acting as a subprocessor on our behalf do the same. Oracle shall remain liable under the DPF Principles if its subprocessor processes Services Personal Information in a manner inconsistent with the DPF Principles, unless Oracle proves that it is not responsible for the event giving rise to the damage.
Open citation
Jun 17, 2026subprocessors / sharinghigh

data sharing

Latest stance: sale or sell

- the categories of third parties to whom we sold or otherwise disclosed personal information, if applicable.
Open citation
Jun 17, 2026subprocessors / sharingmedium

data sharing

Latest stance: third party or vendor sharing

Personal information contained in Systems Operations Data may be shared throughout Oracle’s global organization for Oracle’s business purposes. A list of Oracle entities is available as indicated above. We may also share such personal information with the following third parties: - third-party service providers (for example IT service providers, lawyers and auditors) in order for those service providers to perform business functions on behalf of Oracle; - relevant third parties in the event of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings); - as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to government requests, including public and government authorities outside your country of residence, for national security and/or law enforcement purposes.
Open citation
Jun 17, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

**I. The first section (Services Personal Information Data Processing Terms)** describes the privacy and security practices that Oracle Corporation and its affiliates (“Oracle”) employ when handling Services Personal Information (as defined below) for the provision of Technical Support, Consulting, Cloud or other services, including those provided via mobile application, (the “Services”) provided to Oracle customers (“You” or “Your”) during the term of Your order for Services. Additional terms may be specified in the relevant privacy and security practices for the Services You have ordered.
Open citation
Jun 17, 2026subprocessors / sharingmedium

data sharing

Latest stance: third party or vendor sharing

When third parties are given access to personal information contained in Systems Operations Data, we will take the appropriate contractual, technical and organizational measures to ensure, for example, that personal information is only processed to the extent that such processing is necessary, consistent with this Privacy Policy and in accordance with applicable law. Oracle does not share or sell Systems Operations Data subject to this Privacy Policy with third parties for any commercial purposes.
Open citation
Jun 17, 2026subprocessors / sharinghigh

data sharing

Latest stance: sale or sell

When third parties are given access to personal information contained in Systems Operations Data, we will take the appropriate contractual, technical and organizational measures to ensure, for example, that personal information is only processed to the extent that such processing is necessary, consistent with this Privacy Policy and in accordance with applicable law. Oracle does not share or sell Systems Operations Data subject to this Privacy Policy with third parties for any commercial purposes.
Open citation
Jun 17, 2026subprocessors / sharingmedium

data sharing

Latest stance: third party or vendor sharing

To the extent Oracle engages Oracle affiliates and third-party subprocessors to have access to Services Personal Information for the purpose of assisting in the provision of Services, such subprocessors shall be subject to the same level of data protection and security as Oracle under the terms of Your order for Services. Oracle is responsible for its subprocessors’ compliance with the terms of Your order for Services.
Open citation
Jun 17, 2026subprocessors / sharingmedium

data sharing

Latest stance: third party or vendor sharing

We may also share such personal information with the following third parties:
Open citation
Jun 17, 2026subprocessors / sharingmedium

data sharing

Latest stance: third party or vendor sharing

Oracle maintains lists of Oracle affiliates and subprocessors that may process Services Personal Information. Additional information is available to You via My Oracle Support ( [https://support.oracle.com](https://support.oracle.com/)) Document ID 2121811.1, or other applicable primary support tool provided for the Services.
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Generated from live stance events. Informational only, not legal advice.

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