Flai policy evolution
Before/after stance changes across captured policy versions, with exact citations. If no before/after delta is available yet, AIRIN shows the latest citation-backed stance events instead.
No before/after stance delta is available for this filter yet. Latest citation-backed stance events are shown below.
Jul 20, 2026privacyhigh
content ownership
Latest stance: platform claims or reserves rights
“For Dealership Customers that maintain an account with us, you may update certain account information, including making corrections and deleting certain information by sending those updates to us at support@useflai.com . Please note that we reserve the right to send certain important communications relating to the Services, such as welcome notices, service announcements, security notices and legal notices, without offering the opportunity to opt-out of receiving them. Individuals in the EU and Switzerland have the right to access personal data about them that we maintain, and in some cases to limit use and disclosure of their Personal Data. If you would like to request access to, deletions of, alterations to your personal data, or you have questions about your personal information that we maintain and/or have processed on behalf of a Dealership Customer and have under our custody and control, please contact us at support@useflai.com and provide us your name and contact information.”
Open citationJul 20, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“Device and Usage Data. For End Users and Dealership Customers, we may collect and/or receive information about the computer and/or mobile device you use when you access our Services. This information may include (and is not limited to) hardware model, operating system and version, unique device identifiers and network information, device type, model and manufacturer, and mobile device operating system brand and model. We collect information related to your telephone calls, messages, and voicemails. We collect log information about your use of our Services, including the type of browser you use, when you access such services, pages viewed, your IP address and the webpages you visit before and after navigating to a different webpage. Cookies. Cookies are required for us to provide our Services. A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website's computers and stored on your computer's hard drive. We use cookies to record session information, and we use permanent cookies. Analytics. We use analytics software so that we can improve the functionality of our Services. This software allows us to collect and record data about how our apps and Sites are used, how often webpages are accessed, other usage data, and performance data, among other data. Information We Receive from Other Sources. For End Users, we may provide various features or services that require us to interact with third party service providers so that the Dealership Customer can respond to your requests.”
Open citationJul 20, 2026subprocessors / sharinghigh
data sharing
Latest stance: sale or sell
“We share personal information that we collect as follows, and as otherwise described in this Privacy Policy: Service Providers. With vendors, consultants, service providers and other providers that we must interact with in order to provide our Services to Dealership Customers, including but not limited to telecom carriers, cloud hosting providers, calendar systems, DMS platforms, CRM systems, and other similar service providers. Certain Requests. In response to a request for information, if we believe disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation. Similarly, if we believe it is reasonable to do so to protect the rights, property and safety of Flai or others. Business Transactions. In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company. Your Consent. With your consent or at your direction, including if notice is provided through our Services that the information you provide will be shared in a particular manner and you provide such information. We do not sell, share, or rent any personal information to third parties in any ways different from what is disclosed in this Privacy Policy. However, we may share with third parties non-personal information, aggregated information or other anonymized data which cannot reasonably be used to identify you.”
Open citationJul 20, 2026subprocessors / sharingmedium
data sharing
Latest stance: third party or vendor sharing
“We share personal information that we collect as follows, and as otherwise described in this Privacy Policy: Service Providers. With vendors, consultants, service providers and other providers that we must interact with in order to provide our Services to Dealership Customers, including but not limited to telecom carriers, cloud hosting providers, calendar systems, DMS platforms, CRM systems, and other similar service providers. Certain Requests. In response to a request for information, if we believe disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation. Similarly, if we believe it is reasonable to do so to protect the rights, property and safety of Flai or others. Business Transactions. In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company. Your Consent. With your consent or at your direction, including if notice is provided through our Services that the information you provide will be shared in a particular manner and you provide such information. We do not sell, share, or rent any personal information to third parties in any ways different from what is disclosed in this Privacy Policy. However, we may share with third parties non-personal information, aggregated information or other anonymized data which cannot reasonably be used to identify you.”
Open citationJul 20, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“Under California Civil Code sections 1798.83, California residents may request a notice describing what categories of personal customer information Flai shares with third parties or corporate affiliates for those third parties or corporate affiliates' direct marketing purposes. To the extent applicable to Flai, such notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to support@useflai.com. Please specify that you are requesting the California Privacy Rights Notice and allow at least 30 days for a response.”
Open citationJul 20, 2026retentionmedium
retention
Latest stance: indefinite or necessity based
“The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"), including in the United States. It may also be processed by staff operating outside the EEA who work for us (e.g., provide support services to Dealership Customers). By submitting your personal data, you agree to this transfer, storing or processing. If you are a Dealership Customer and wish to cancel your account, change information within your account or request that we no longer use your information to provide you services, contact us at support@useflai.com. If you are an End User, please contact the Dealership Customer directly with service requests and changes to your information. We will retain in our files and databases that include personally identifiable information (even after you cancel your account) for as long as necessary to comply with our legal obligations, for our business purposes, including but not limited to resolving disputes, troubleshooting service problems, as required by law, and/or to enforce the terms of service, other applicable agreements and/or this Privacy Policy. We may retain non-personally identifiable information without any specific term limitation.”
Open citationGenerated from live stance events. Informational only, not legal advice.