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DeepL policy evolution

Before/after stance changes across captured policy versions, with exact citations. If no before/after delta is available yet, AIRIN shows the latest citation-backed stance events instead.

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No before/after stance delta is available for this filter yet. Latest citation-backed stance events are shown below.
Jul 8, 2026retentionmedium

retention

Latest stance: indefinite or necessity based

Within DeepL Write Pro, Customer's texts and their improved versions will be processed as long as necessary for the performance of the Service (as described in Section 3.1.2 and 3.1.3 of the Terms and Conditions).
Open citation
Jul 8, 2026retentionmedium

retention

Latest stance: indefinite or necessity based

Within DeepL Voice for Meetings, Customer's audio data, transcription data, and translation data will be processed as long as necessary for the performance of the Service (as described in Section 3.1.2 and 3.1.4 of the Agreement). DeepL Voice for Meetings can process requests more slowly or temporarily suspend the access to the Services on a case-by-case basis if the length of the meetings significantly exceeds the normal and reasonable use (Core and Business plan for AI translated captions: 40 hours per month and per user), and therefore the availability of the Services to all customers of DeepL may be affected. In addition, browsers, their JavaScript execution environment, and the various transmission techniques used impose technical limits. DeepL Voice for Meetings will try to notify the Internal User about exceeding these limits and warn about possible performance issues.
Open citation
Jun 17, 2026retentionmedium

retention

Latest stance: indefinite or necessity based

Within DeepL Translator Pro, Customer's texts and their translations will be processed as long as necessary for the performance of the Service (as described in Section 3.1.2 and 3.1.3 of the Agreement).
Open citation
Jun 17, 2026retentionmedium

retention

Latest stance: indefinite or necessity based

DeepL Translator Pro offers a service accessible by Customer using their DeepL Pro access credentials. Access can be via a website or Microsoft Windows or MacOS application. The service allows to input texts and receive their machine translations. As DeepL Translator Pro uses the API for translating, it supports the set of source and target languages as described in Section 1 of the Service Specification. Within DeepL Translator Pro, Customer's texts and their translations will be processed as long as necessary for the performance of the Service (as described in Section 3.1.2 and 3.1.3 of the Agreement). DeepL Translator Pro can process translation requests more slowly or temporarily suspend the access to the Services on a case-by-case basis if the length of the entered texts significantly exceeds the normal and reasonable use (starter: 1 million characters per month, Advanced: 5 million characters per month, Ultimate: 10 million characters per month, Business: 10 million characters per month) and therefore the availability of the Services to all customers of DeepL is affected. In addition, browsers, their JavaScript execution environment, and the HTTP transmission techniques used impose technical limits. DeepL Translator Pro will try to notify the Internal User about exceeding these limits and warn about possible performance issues. DeepL Translator Pro allows Customer to translate whole documents. Ability to translate documents is subject to the ability of DeepL Translator Pro to correctly read and translate the documents, which can't be guaranteed. Requirements and limitations for document translation: File formats and file size for:
Open citation
Jun 17, 2026retentionlow

retention

Latest stance: deletion or time bound

DeepL will only temporarily store Content or Processed Content to the extent technically required to provide its Services. Any further storage of Content or Processed Content will only be carried out at Customer’s request, e.g. by using the "saved translations" feature. If Customer has requested such storage of Content and Processed Content, this will be deleted 90 days after the end of the Agreement. During this period, Customer will no longer have access to this Content and Processed Content. For the avoidance of doubt, DeepL shall be entitled to create and retain access logs for billing, security and statistical purposes. Such access logs shall not contain any Content or Processed Content. However, access logs may contain meta data of API Requests such as time of the API Request and size of the transmitted Content.
Open citation
Jun 17, 2026retentionlow

retention

Latest stance: deletion or time bound

3.1.1 DeepL shall provide Customer with access to the Services during the Subscription Term within the terms and scope of this Agreement, including the Service Specification. 3.1.2 DeepL will only temporarily store Content or Processed Content to the extent technically required to provide its Services. Any further storage of Content or Processed Content will only be carried out at Customer’s request, e.g. by using the "saved translations" feature. If Customer has requested such storage of Content and Processed Content, this will be deleted 90 days after the end of the Agreement. During this period, Customer will no longer have access to this Content and Processed Content. For the avoidance of doubt, DeepL shall be entitled to create and retain access logs for billing, security and statistical purposes. Such access logs shall not contain any Content or Processed Content. However, access logs may contain meta data of API Requests such as time of the API Request and size of the transmitted Content. 3.1.3 DeepL may process Content, Processed Content and Customer Training Data on its servers as well as on technical infrastructure owned and/or operated by third party cloud providers. DeepL has the right to determine the location of data processing. The location of the data processing may depend, among other things, on the location of the customer or its Internal Users and the availability and capacity of the technical infrastructure used.
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Generated from live stance events. Informational only, not legal advice.

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