Marketing / Content · deepl.comDeepL
Graded against 804 verified platforms, from its own policy text. Automated assessment against a published rubric — not legal advice.
No lens is bandable yet — banding requires fully verified documents with on-criteria findings. The gap is shown honestly, never estimated.
“All rights regarding the Content, Processed Content and/or Customer Training Data remain with Customer. However, Customer grants DeepL the non-exclusive worldwide right to use the Content, Processed Content and/or Customer Training Data solely in order to provide DeepL’s Services to Customer. In particular, Customer grants to DeepL the right to temporarily…”
Partially verified: no core document fully assessed yet · Terms of Service + Privacy Policy pending. Everything below comes only from what was read in full.
Watch: audit rights dpa residency
Start here. These are the highest-risk verified clauses AIRIN found in the platform's own policy text.
Section 8.1.5 places the burden of GDPR/data protection compliance on the customer and requires a separate DPA for personal data processing. This is standard but requires proactive action by customers who may not realise their content contains personal data.
DeepL reserves sole discretion over subprocessor selection and data processing location. While parties may agree otherwise, the default gives DeepL broad flexibility. This creates risk for customers in regulated industries or with data residency requirements (e.g., GDPR, HIPAA).
Restricts Customer's use of the Services, Processed Content, Documentation, and DeepL-provided data to internal purposes only, and requires Customer to ensure its third parties, Internal Users, and End Users comply with the same restrictions unless DeepL provides express written authorization.
Scores derived from 47 enriched findings — same verbatim citations as below. AI-generated, not legal advice.
- DeepL's terms explicitly protect your inputs from training use — the policy is affirmatively favorable on this point.
- Your outputs and prompts are explicitly yours — DeepL's terms include affirmatively protective IP language.
- Data handling is conditional — 2 privacy or retention clauses warrant review before using DeepL at scale.
Derived from AI-enriched analysis of the verified findings below — informational only, not legal advice.
How to read this page: Overall risk rates what DeepL's own policy terms mean for your prompts, outputs, and data. The benchmark bands below grade those same verified terms relative to peers — a platform in a risky-by-default category can rate HIGH risk and still grade STRONG against its peer set. Both trace to the cited findings.
Policy benchmark
rubric v1.0 — how this is scoredIP/output assessment pending — terms of service not yet verified This lens receives a band only once its source document has been captured and read in full.
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privacy assessment pending — privacy policy not yet verified This lens receives a band only once its source document has been captured and read in full.
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Automated assessment against a published rubric — not legal advice.
Partially verified — Terms of Service — Capture under review; Privacy Policy — Capture under review. Findings below are from fully-read, verified documents only; remaining core documents are pending capture.
Needs review
A core policy document is captured but requires review before AIRIN can mark the corpus fully verified.
- Terms of ServiceCompleteness unconfirmedfirecrawl
- Privacy PolicyCompleteness unconfirmedfirecrawl
Only citation-backed plan differences are shown here; absent cells mean AIRIN has not verified a tier-specific claim.
Grants Customer a non-exclusive, non-transferable, non-sublicensable worldwide license to use the Services and Documentation for internal purposes during the Subscription Term, limited to the authorized number of Internal Users for which Customer has paid.
" 7.1 DeepL grants Customer a non-exclusive, non-transferable, non-sublicensable worldwide right to use and allow its Internal Users to use the Services for its internal purposes for the Subscription Term and within the scope of this Agreeme..."
This segment defines key operative terms — Add-Ons, Agreement, API, API Response, and API Request — that govern the scope of services, commercial relationships, and technical use rights throughout the contract; definitions in a legal agreement are operative because they fix the meaning of rights and obligations.
" 1.1 “Add-Ons” means operational features and functionalities that Customer can purchase to supplement the subscribed service(s). 1.2 “Agreement” refers to the agreement between Customer and DeepL concerning the subscription to and the use..."
This segment defines 'Customer' and 'Customer Training Data,' with the latter specifically defining bilingual terms and documents submitted by the Customer to improve and customize DeepL's translations, directly implicating training use of customer-submitted content and flagging that further details on use of such data are in the Service Specification.
" 1.11 “Customer” refers to the person or entity ordering or subscribing to the DeepL Services as the contracting party of DeepL. If you place the order in a business capacity, the entity you work for will be the Customer. 1.12 “Customer T..."
Prohibits Customer from using the Services to create a competing product, service, or API whose primary purpose is machine-learning-based services including translation, dictionaries, or writing assistance.
" f) to create a similar product, service or API whose primary purpose is to provide services based on machine learning, including but not limited to translations, bilingual/multilingual dictionaries or writing assistance;"
Acknowledges that third-party technical constraints (browser, JavaScript environment, HTTP limits) may affect service performance and states that DeepL Write Pro will attempt to notify users of these limits, disclaiming responsibility for externally imposed technical restrictions.
"In addition, browsers, their JavaScript execution environment, and the HTTP transmission techniques used impose technical limits. DeepL Write Pro will try to notify the Internal User about exceeding these limits and warn about possible perf..."
This segment defines the technical access method, authentication mechanism, and core translate functionality available under the DeepL API Growth and DeepL API Developer tiers, establishing the scope of service features and technical requirements applicable to these specific tiers.
" DeepL API Growth and DeepL API Developer are accessible through a REST interface. Request parameters are used to pass information to DeepL API Growth or DeepL API Developer, results are returned in a suitable representation (e.g., JSON). R..."
This segment defines the source language parameter for the translate function within the DeepL API Growth and Developer tiers, specifying its optional nature and the automatic language detection fallback behavior, thereby setting the technical scope of this service feature.
" Source language - Language of the text to be translated. If this parameter is omitted, DeepL API Growth or DeepL API Developer will make efforts to detect the language of the text. Currently, the following languages are supported: "
This segment defines the output format of the speech-to-translated-text function, specifies that the DeepL API Growth tier is subject to limits on target languages per stream, maximum streaming connection duration, and audio chunk size (referencing the Documentation for exact values), and imposes a restriction that audio stream speed must not exceed two times real time with a warning that exceeding use may be limited — establishing tier-specific technical and usage restrictions on the service.
" The speech to translated text function returns the following representation of the processing result: Language - The language which has been detected for your audio. Text - The translated text(s) and the source transcript as text. DeepL..."
Clause A grants the customer a unilateral right to terminate for 'Negative Changes,' while Clause B states that if the customer objects to a change, either party can terminate, creating ambiguity about the customer's unilateral right.
"The Change Notice contains the features and the time of the modification as well as – in case of Negative Changes – the rights of Customer and legal consequences of his silence as described in Sections 3.6.4 and 3.6.5 below. 3.6.4 If a modification impacts Customer’s ability to access or use the Services in more than a minor way (“Negative Change”), Customer has the right to terminate the Agreement free of charge with a notice period of 30 days. In this case, Customer will be refunded fees already paid proportionally.To exercise the right of termination, the customer should contact DeepL via the contact form (available at https://support.deepl.com/hc/requests/new ) and state the reason for the termination.The period begins with the receipt of the Change Notice by Customer. If the modification is made after Customer has received the Change Notice, the period shall only start to run once the modification has been made. The right to terminate the Agreement does not apply if the accessibility or usability of the Services without the modification is maintained free of charge. 3.6.5 Negative Changes to the Services are deemed to have been approved if Customer does not object to them by exercising his right of termination in accordance with Section 3.6.4. DeepL will specifically draw Customer’s attention to this legal consequence in the Change Notice. 3.6.6 These Terms and Conditions shall apply to any modifications and to the Services in their modified state."
"In the event Customer objects to the change within the notice period, this Agreement can be terminated by either Party. In this case, Customer will be refunded fees already paid proportionally. 10.5 DeepL shall be entitled to terminate the Agreement by written notice with immediate effect for good cause if the Customer is or becomes a Sanctioned Party. 10.6 In the event "
Within one document
Evidence appendix
Showing priority citations first. The full appendix is available for audit trails; not every citation is a severe risk.
" 8.1.1 Customer shall use the Services solely for its internal purposes. Unless after expressly authorised by DeepL in writing, Customer shall not, and shall procure that its third parties (including Internal Users and End Users) shall not, use the Services, Processed Content created using the Services, Documentation or other data, information or service provided by DeepL: "
Restricts Customer's use of the Services, Processed Content, Documentation, and DeepL-provided data to internal purposes only, and requires Customer to ensure its third parties, Internal Users, and End Users comply with the same restrictions unless DeepL provides express written authorization.
AI-generated interpretation, not legal advice.
" Transferability of quotas - Monthly quotas may not be carried over to subsequent months. Transferability to other users - In the case of Single-User Licenses, quotas cannot be transferred to other Internal Users. Within the framework of a team license, a total quota can be set up for the entire team."
Prohibits carry-over of monthly quotas to subsequent months and restricts quota transfer between users under Single-User Licenses, while permitting shared team quotas under team licenses, thereby defining enforceable usage boundaries tied to subscription type.
AI-generated interpretation, not legal advice.
" Users with an active DeepL Voice for Meetings license can initiate the generation of transcriptions and translations in a meeting. The manner in which this is accomplished on a technical level may vary depending on the Third-Party Application. Users without an active DeepL Voice for meetings license are still able to see content generated during a call if another license holder has initiated the generation of transcriptions and translations, however they will not be able to initiate the process. Access to and visibility of the accompanying application for DeepL Voice for Meetings within the respective Third-Party Application’s ecosystem is controlled by the respective system’s access management system. DeepL Voice for Meetings supports the following spoken languages (input languages):"
Restricts initiation of transcription and translation generation to users with an active DeepL Voice for Meetings license, while permitting unlicensed users only to view content generated by licensed users, thereby creating a tiered access model based on license status.
AI-generated interpretation, not legal advice.
" 3.6.1 Customer acknowledges that the Services are provided as a cloud based services, and that DeepL may from time to time change the Services and their range of functions if DeepL has a valid legitimate reason to do so. There is a valid legitimate reason if the modifications are necessary (i) to ensure compliance with changes in relevant law, (ii) to implement changes to the technical requirements, e.g., a new technical environment or other operational reasons, (iii) to remove end of life or redundant features, to improve performance or data security, to fix issues or for technical necessity, or (iv) to adapt the Services to changing market conditions, such as increased user numbers, or if the modifications or changes are beneficial to Customer, e.g., to make the Services more user-friendly or improve their security. 3.6.2 Modifications to the Services and their range of functions in accordance with Section 3.6.1 are made without additional costs to Customer. 3.6.3 If a modification relates exclusively to time-critical security updates, extensions of functions, only insignificant components of the Services (such as design or presentation changes) and if it is not a Negative Change within the meaning of Section 3.6.4, DeepL will inform Customer about the modification within the customer account in a clear and comprehensible manner. In all other cases, DeepL will inform Customer of the respective modification to the Service in a clear and comprehensible manner at least two (2) months in advance by means of a message by e-mail (“Change Notice”). "
This segment grants DeepL the right to change the Services and their functions when valid legitimate reasons exist (legal compliance, technical requirements, feature removal, performance improvement, or commercial reasons), and establishes the conditions under which such changes may be made, governing DeepL's unilateral modification rights during the subscription.
AI-generated interpretation, not legal advice.
" 8.4.1 Customer must obtain all necessary consents and authorisations from any third party, including Customer’s employees, for the transcription and translation of the audio data by DeepL, which may be considered a recording under the respective laws applicable to Customer’s use of the service. In any way, Customer must ensure that any third parties invited to the meeting are aware that their audio data will be transcribed and translated by DeepL. 8.4.2 Customer is responsible to have all appropriate contractual agreements and safeguards with any providers of Third-Party Applications in place. Section 3.2.6 applies accordingly. 8.4.3 In the event that a (1) Third-Party Application deprecates support of DeepL Voice for Meetings or (2) a change to a Third-Party Application requires changes to DeepL Voice for Meetings which, considering the interests of both Parties, cannot be implemented in a technically or economically reasonable manner by DeepL, both Parties may terminate this Agreement with regard to DeepL Voice for Meetings without notice. 8.4.4 Customer shall not be allowed to access and control DeepL Voice for Meetings through automated procedures which may cause an increased number (exceeding usual human behaviour) of requests to DeepL Voice for Meetings."
Requires Customer to obtain all necessary consents and authorizations from third parties including employees for transcription and translation of audio data, to ensure meeting invitees are aware their audio will be processed by DeepL, and to have appropriate contractual agreements and safeguards with Third-Party Application providers.
AI-generated interpretation, not legal advice.
"In the event of an act with fraudulent intent, or on a reasonable suspicion of fraudulent intent, DeepL is entitled to suspend Customer’s access to the Services immediately and indefinitely on written notice to Customer (e-mail is sufficient). Fraudulent intent lies in particular in the following cases: a) the e-mail address used for registration does not exist or is obviously not valid; b) the address does not exist or is invalid; c) Customer has registered several times in order to use the service free of charge or Customer still has open payments from other contracts; d) Customer uses a fraudulent, lost, stolen or blocked/inadmissible means of payment; e) Customer has contested or demanded the return of a payment without informing DeepL of a valid reason for contesting or demanding the return. The suspension of Customer’s access will be upheld until Customer informs DeepL of a valid reason."
DeepL can suspend access indefinitely based on subjective suspicion of fraud. The listed triggers are broad (e.g., contesting a payment) and the customer bears the burden of justifying reinstatement, creating significant enforcement imbalance.
AI-generated interpretation, not legal advice.
"DeepL Write Pro can process requests more slowly or temporarily suspend the access to the Services on a case-by-case basis if the length of the entered texts significantly exceeds the normal and reasonable use (DeepL Write Pro Add-On: 10 million characters per month as part of the DeepL Translator Pro Business license), and therefore the availability of the Services to all customers of DeepL is affected."
Permits DeepL to throttle or temporarily suspend a customer's access to DeepL Write Pro when usage significantly exceeds normal and reasonable use (defined as 10 million characters per month under the Business license), restricting the customer's service access as an enforcement mechanism to protect availability for all customers.
AI-generated interpretation, not legal advice.
" c) Customer has registered several times in order to use the service free of charge or Customer still has open payments from other contracts;"
Prohibits repeated registrations to exploit free-tier services and outstanding payment obligations from prior contracts as grounds for access denial, imposing restrictions on fraudulent or abusive registration behavior.
AI-generated interpretation, not legal advice.
"DeepL reserves the right to modify the functional scope of the DeepL API Developer at any time or to completely discontinue the free provision of the API at any time."
For the free API Developer tier, DeepL explicitly reserves the right to discontinue the service 'at any time,' without the advance written notice requirement (minimum 4 weeks) applicable to paid API tiers under Section 3.2.4. Free tier users building integrations have no continuity protection.
AI-generated interpretation, not legal advice.
" 13.1 Nothing in this Agreement limits or excludes the liability of either Party for death or personal injury caused by its negligence, or the negligence of its personnel, agents or subcontractors; fraud or fraudulent misrepresentation; or any other liability which cannot be limited or excluded by applicable law. 13.2 Neither Party shall be liable to the other Party under this Agreement (whether such liability arises in contract, tort (including negligence), misrepresentation, breach of any duty, or otherwise) for any (i) loss of profits, loss of business, depletion of goodwill and/or similar losses, or loss or corruption of data or information, or pure economic loss; or (ii) special, indirect or consequential loss, costs, damages, charges or expenses, in each case however arising under or in connection with this Agreement. 13.3 Each Party's total aggregate liability under this Agreement in any 12-month period (whether such liability arises in contract, tort (including negligence), misrepresentation, breach of any duty, or otherwise) shall be limited to the charges paid or payable during the 12 months immediately preceding the date on which the claim arose. 13.4 Nothing in this Agreement limits or excludes the liability of Customer for: "
Preserves uncapped liability for death, personal injury by negligence, and fraud, then excludes both parties' liability for indirect and consequential losses (lost profits, loss of business, goodwill depletion) whether in contract, tort, or misrepresentation.
AI-generated interpretation, not legal advice.
"Nothing in this Agreement limits or excludes the liability of Customer for: a) payment of the charges due to DeepL under this Agreement (including any additional charges for unlicensed use); or b) breach of Section 8.1.1 or any breach, infringement or misappropriation of DeepL's intellectual property right"
Carve-outs to the liability cap apply only to the customer, not to DeepL. Users face unlimited liability for IP misappropriation and unlicensed usage charges, while DeepL's liability remains capped.
AI-generated interpretation, not legal advice.
"Customer shall defend, indemnify and hold DeepL harmless against any and all third-party claims (regulatory or judicial orders and claims) and all resulting losses, damages, fines and expenses (including court costs and reasonable legal fees), asserted against or incurred by DeepL arising out of or in connection with: a) DeepL's use of Customer's Content and/or Customer Training Data in accordance with this Agreement infringes a third party's intellectual property or other rights; or b) Customer's breach of this Agreement."
Section 8.1.6 imposes a defend-and-indemnify obligation on the customer for both IP claims related to submitted content and any agreement breach. The scope covers regulatory orders, judicial claims, fines, and legal fees, representing significant financial exposure.
AI-generated interpretation, not legal advice.
"DeepL is neither obligated to ensure nor warrants correctness or accuracy of API Responses or Processed Content. In particular, DeepL does not give any guarantee regarding the correctness of the Processed Content created by the machine learning system."
This is an express disclaimer of accuracy warranties for API outputs. Customers who rely on translated or processed content for business, legal, or regulated purposes have no warranty claim against DeepL if outputs are incorrect. This shifts output-quality risk entirely to the Customer.
AI-generated interpretation, not legal advice.
"Customer is obligated to observe all legal requirements for the collection, processing and use of data which is transmitted to DeepL and processed by DeepL for Customer in connection with the Services under this Agreement. Customer shall immediately enter into DeepL's data processing agreement (which shall be provided by DeepL) if Customer intends to transmit personal data to DeepL using the Services. Customer agrees not to collect, process or use any personal data in connection with the Services without the express consent of the data subject or without sufficient other legal authorisation."
Section 8.1.5 places the burden of GDPR/data protection compliance on the customer and requires a separate DPA for personal data processing. This is standard but requires proactive action by customers who may not realise their content contains personal data.
AI-generated interpretation, not legal advice.
"DeepL may process Content, Processed Content and Customer Training Data on its servers as well as on technical infrastructure owned and/or operated by third party cloud providers. DeepL has the right to determine the location of data processing. The location of the data processing may depend, among other things, on the location of the customer or its Internal Users and the availability and capacity of the technical infrastructure used. The Parties may agree otherwise with regard to the above. The third party data processing may utilise DeepL's proprietary models, hosted on a DeepL environment on the third party technical infrastructure."
DeepL reserves sole discretion over subprocessor selection and data processing location. While parties may agree otherwise, the default gives DeepL broad flexibility. This creates risk for customers in regulated industries or with data residency requirements (e.g., GDPR, HIPAA).
AI-generated interpretation, not legal advice.
"Each Party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this Agreement or its subject matter or formation (including non-contractual disputes or claims)."
Exclusive jurisdiction clause requires all disputes to be resolved in English and Welsh courts. For non-UK business users this effectively raises the cost of enforcement and may deter legitimate claims.
AI-generated interpretation, not legal advice.
"All rights regarding the Content, Processed Content and/or Customer Training Data remain with Customer. However, Customer grants DeepL the non-exclusive worldwide right to use the Content, Processed Content and/or Customer Training Data solely in order to provide DeepL’s Services to Customer. In particular, Customer grants to DeepL the right to temporarily store, modify, process, translate, improve and transmit the Content, Processed Content and/or Customer Training Data, and to sublicense the foregoing rights to its subcontractors, to the extent required to provide the Services set out in this Agreement."
Section 7.4 confirms customer ownership of content and grants DeepL only a narrow operational license. The scope is limited to providing the contracted services, which is standard and low-risk for users.
AI-generated interpretation, not legal advice.
" enabling the Customer to evaluate the use of the subscription and manage it accordingly. Customer must treat any Individual Usage Data confidentially and in compliance with applicable data protection laws. It is the sole responsibility of Customer to ensure that any subsequent processing of Individual Usage Data as independent controller is conducted in accordance with applicable data protection laws, including but not limited to the EU GDPR (Regulation (EU) 2016/679). DeepL shall not be liable for any subsequent processing of Individual Usage Data by Customer following on from the receipt of any Individual Usage Data."
This segment imposes obligations on Customer to treat Individual Usage Data confidentially and in compliance with applicable data protection laws (including EU GDPR), designates Customer as independent controller for subsequent processing, and disclaims DeepL's liability for such subsequent processing, establishing clear data protection responsibilities and liability allocation.
AI-generated interpretation, not legal advice.
Common questions about DeepL's policies
- Does DeepL train its AI models on your data?
- No training on your content by default — based on 1 verified finding from DeepL's published policy. Informational only, not legal advice.
- Who owns the content you create with DeepL?
- You own your outputs — based on 2 verified findings from DeepL's published policy. Informational only, not legal advice.
- Can you use DeepL's output commercially?
- Commercial use allowed — with conditions — based on 3 verified findings from DeepL's published policy. Informational only, not legal advice.
Clause detail — protections, your obligations, and coverage
Every clause below is a verbatim quote from DeepL's own published policy, read in full and linked to its exact location. Protections and user obligations are reported separately from risk because they are different kinds of clause — an obligation on you is not a risk to your data. Informational only, not legal advice.
✅ Protections found
21 verified clausesClauses in DeepL's policies that work in your favour — commitments the platform made to you.
- Indemnity & liabilityindemnity direction
“8.1.7 If a third party asserts such claims against DeepL, DeepL shall inform Customer about the asserted claims without undue delay and leave the defence at the discretion of Customer or undertake it in cooperation with Customer at the Customer's cost. DeepL s…”
Establishes the procedure for handling third-party claims against DeepL: DeepL must promptly notify Customer, give Customer control of the defense or cooperate, may not settle without Customer's consent (not to be unreas…
📍 § 8.1.7Jump to exact text → - Prompt ownership
“7.1 DeepL grants Customer a non-exclusive, non-transferable, non-sublicensable worldwide right to use and allow its Internal Users to use the Services for its internal purposes for the Subscription Term and within the scope of this Agreement, subject to the au…”
Grants Customer a non-exclusive, non-transferable, non-sublicensable worldwide license to use the Services and Documentation for internal purposes during the Subscription Term, limited to the authorized number of Interna…
📍 § 7.1Jump to exact text → - Moderation & enforcementterms can change anytime
“10.1 This Agreement is concluded for an indefinite period of time. Each Party may terminate the Agreement at any time with effect to the end of the current billing period. 10.2 If the Parties agree to a fixed term, the term shall be automatically extended by…”
Establishes the Agreement as indefinite in duration with mutual termination rights effective at the end of the current billing period; provides for automatic renewal of fixed terms; and permits immediate termination by e…
- Terms changes: advance notice promised
📍 § 10.1Jump to exact text → - Moderation & enforcementterms can change anytime
“3.6.1 Customer acknowledges that the Services are provided as a cloud based services, and that DeepL may from time to time change the Services and their range of functions if DeepL has a valid legitimate reason to do so. There is a valid legitimate reason if t…”
This segment grants DeepL the right to change the Services and their functions when valid legitimate reasons exist (legal compliance, technical requirements, feature removal, performance improvement, or commercial reason…
- Terms changes: advance notice promised
📍 § 3.6.1Jump to exact text → - Data retentiondeletion rights & post-termination survival
“The Parties may agree otherwise with regard to the above. The third party data processing may utilise DeepL's proprietary models, hosted on a DeepL environment on the third party technical infrastructure. 3.1.4 DeepL shall only access the Content and/or the…”
This segment permits the parties to agree on alternative data processing arrangements and discloses that third-party data processing may use DeepL's proprietary models hosted on DeepL environments within third-party tech…
📍 § 3.1.3Jump to exact text → - Moderation & enforcementterms can change anytime
“The Change Notice contains the features and the time of the modification as well as – in case of Negative Changes – the rights of Customer and legal consequences of his silence as described in Sections 3.6.4 and 3.6.5 below. 3.6.4 If a modification impacts Cu…”
This segment establishes Customer's remedy upon a Negative Change: the right to terminate the Agreement free of charge with 30 days' notice and receive a pro-rata refund of prepaid fees, and describes the procedure for e…
- Terms changes: advance notice promised
- Auto-renew cancel window: 30 days before term end
📍 § 3.6.3Jump to exact text →
+ 15 more verified clauses of this kind on this platform, cited in full in the report.
📋 Rules you must follow
17 verified clausesWhat DeepL requires of YOU. These are your obligations, not risks to your data or IP, so they are cited here and excluded from this platform's risk rating.
- Moderation & enforcement
“8.3.5 In the event that a disclosure of access credentials to third parties is required for the contractually intended use of the API, Customer shall and is solely responsible to take adequate and effective precautions to protect the access credentials from mi…”
Requires Customer to take adequate and effective precautions to protect API access credentials from misuse or unauthorized access when disclosure to third parties is necessary, specifically prohibiting storage of credent…
📍 § 8.3.5Jump to exact text → - Moderation & enforcement
“In addition to Section 8.1, the following shall apply concerning the API: 8.3.1 Customer is solely responsible for the implementation of the API as well as the installation, operation and maintenance of Customer’s Application, including compliance of Customer…”
Places sole responsibility on Customer for API implementation, Customer Application installation, operation, maintenance, and compliance with applicable laws, regulations, and third-party requirements, as well as technic…
📍 § 8.3 (API)Jump to exact text → - Moderation & enforcementconduct restrictions
“a) except as may be allowed by any applicable law which is incapable of exclusion by agreement between the Parties and except to the extent expressly permitted under this Agreement, copy, modify, duplicate, create derivative works from, frame, mirror, republis…”
Prohibits Customer and its third parties from copying, modifying, creating derivative works, reverse engineering, decompiling, or otherwise reducing the Services or Documentation to human-perceivable form, subject only t…
📍 § 8.1.3Jump to exact text → - Moderation & enforcementconduct restrictions
“8.1.2 The Services are not intended for high-risk use as set out in Article 6 of the EU AI Act (including any applicable delegated acts adopted by the European Commission on the basis of this provision). Customer is solely responsible for evaluating whether th…”
States that the Services are not intended for high-risk AI use under Article 6 of the EU AI Act, and places sole responsibility on Customer to evaluate whether its use qualifies as high-risk and to comply with resulting…
📍 § 8.1.2Jump to exact text → - Moderation & enforcementconduct restrictions
“If Customer violates the restrictions on using the API key in certain types of products (Section 8.1.6), utilises Services with unlimited usage in a way in which they were not intended to (e.g., accessing DeepL Translator Pro, an Add-On or DeepL Voice for Meet…”
DeepL reserves the right to terminate immediately (no cure period) for usage violations. The 'not intended to' standard for unlimited usage is vague and could be applied broadly, posing risk particularly to API/Pro custo…
📍 § 10.7Jump to exact text →
+ 12 more verified clauses of this kind on this platform, cited in full in the report.
What the policies actually cover
8 topics- Product telemetry & usage tracking3 clauses
- Does not train on your content1 protective1 clause
- Damages & liability cap2 protective14 clauses
- Indemnity direction2 protective6 clauses
- Terms can change at any time4 protective5 clauses
- Deletion rights & post-termination survival2 protective5 clauses
- Auto-renewal & cancel window2 clauses
- Conduct restrictions10 obligations10 clauses
83 further verified clauses are cited on this page but not yet assigned a topic.
Cross-clause notes
Two verified clauses intersect on the same subject matter: the policy document, § 3.1.1 addresses how long content is retained, and the policy document, § 3.1.5 addresses use of content in connection with model training or service improvement. Both clauses are in force at the same time — read them together.
The policy document, § 7.4 describes rights the platform takes in user content, and the policy document, § 16.6 describes disclosure of data to third parties or subprocessors. Both clauses are in force at the same time — read them together.
Verified retention clauses point in different directions: the policy document, “2 DeepL Translator Pro” describes broad or open-ended retention, while the policy document, § 3.1.1 describes deletion or erasure. Which clause controls in a given situation is not resolved by the documents' text alone — this is surfaced as an ambiguity, treated as Caution.
Automated cross-reference against the published rubric — not legal advice.
Clause intelligence
Canonical clauses and stance patterns extracted from the same gate-verified citations shown on this page.
The clause allows indefinite, perpetual, or necessity-based retention.
“Within DeepL Translator Pro, Customer's texts and their translations will be processed as long as necessary for the performance of the Service (as described in Section 3.1.2 and 3.1.3 of the Agreement).”Open source citation
The clause allows indefinite, perpetual, or necessity-based retention.
“DeepL Translator Pro offers a service accessible by Customer using their DeepL Pro access credentials. Access can be via a website or Microsoft Windows or MacOS application. The service allows to input texts and receive their machine translations. As DeepL Translator Pro uses the API for translating, it supports the set of source and target languages as described in Section 1 of the Service Specification. Within D...”Open source citation
The clause allows indefinite, perpetual, or necessity-based retention.
“Within DeepL Write Pro, Customer's texts and their improved versions will be processed as long as necessary for the performance of the Service (as described in Section 3.1.2 and 3.1.3 of the Terms and Conditions).”Open source citation
The clause allows indefinite, perpetual, or necessity-based retention.
“Within DeepL Voice for Meetings, Customer's audio data, transcription data, and translation data will be processed as long as necessary for the performance of the Service (as described in Section 3.1.2 and 3.1.4 of the Agreement). DeepL Voice for Meetings can process requests more slowly or temporarily suspend the access to the Services on a case-by-case basis if the length of the meetings significantly excee...”Open source citation
The clause provides a deletion or time-bounded retention path.
“DeepL will only temporarily store Content or Processed Content to the extent technically required to provide its Services. Any further storage of Content or Processed Content will only be carried out at Customer’s request, e.g. by using the "saved translations" feature. If Customer has requested such storage of Content and Processed Content, this will be deleted 90 days after the end of the Agreement. During this ...”Open source citation
Tier matrix
Plan-level conditions detected from citation-backed clauses. Empty tiers mean AIRIN has not captured decisive tier language yet.
| Tier | Surface | Verdict | Risk | Citations |
|---|---|---|---|---|
| All applicable tiers | commercial use | conditional | MEDIUM | 1 |
| All applicable tiers | indemnity liability | conditional | MEDIUM | 4 |
| All applicable tiers | privacy data use | conditional | MEDIUM | 1 |
| All applicable tiers | prompt ownership | worsens | HIGH | 1 |
| All applicable tiers | subprocessors data sharing | worsens | HIGH | 1 |
| All applicable tiers | training use | worsens | HIGH | 1 |
| Api | data retention | improves | LOW | 2 |
| Api | privacy data use | conditional | MEDIUM | 1 |
| Api | subprocessors data sharing | conditional | MEDIUM | 1 |
| Api | tier differences | conditional | MEDIUM | 12 |
| Free | indemnity liability | conditional | MEDIUM | 1 |
| Free | tier differences | conditional | MEDIUM | 3 |
Policy evolution
Open full timelineBefore/after stance changes across captured policy versions. When no material delta exists yet, AIRIN shows the latest citation-backed stance events instead.
Latest stance: training permitted on training use
“g) to develop, market or train a machine translation algorithm;”Open timeline citation
Latest stance: third party or vendor sharing on commercial use
“8.1.4 Customer is obligated to keep, and shall procure that its Internal Users keep, the access credentials provided by DeepL secure and shall not disclose them to any third partys. Customer is not entitled to repackage or resell access credentials or its access to the Services to any third parties unless expressly agreed by DeepL in advance in writing. 8.1.5 Customer is obligated to observe all legal requirements for the collection, processing and use of data which is transmitted to DeepL and processed by DeepL for Customer in connection with the Services under this Agreement. Customer shall immediately enter into DeepL's data processing agreement (which shall be provided by DeepL) if Customer intends to transmit personal data to DeepL using the Services. Customer agrees not to collect, process or use any personal data in connection with the Services without the express consent of the data subject or without sufficient other legal authorisation. DeepL shall reasonably cooperate with Customer in order to assist Customer in implementing such required legal authorisations. 8.1.6 Customer shall defend, indemnify and hold DeepL harmless against any and all third-party claims (regulatory or judicial orders and claims) and all resulting losses, damages, fines and expenses (including court costs and reasonable legal fees), asserted against or incurred by DeepL arising out of or in connection with:”Open timeline citation
Latest stance: third party or vendor sharing on subprocessors data sharing
“8.3.5 In the event that a disclosure of access credentials to third parties is required for the contractually intended use of the API, Customer shall and is solely responsible to take adequate and effective precautions to protect the access credentials from misuse or unauthorised access. In particular, access credentials may not be stored in configuration files in plain text and may not be transmitted over unencrypted public network connections. 8.3.6 Customer is obligated to adhere to any security precautions, functional and other limitations of the API. In particular, Customer must not bypass, remove, defeat, avoid, deactivate or otherwise circumvent protection or authentication mechanisms or misuse API methods for purposes other than those intended or expressly documented. 8.3.7 To the extent reasonable and technically possible, Customer must take precautions during the implementation of the Application using the API to ensure that Customer’s Application will continue to work properly even if the API is not available, whether caused by DeepL’s or Customer’s fault. DeepL shall have no responsibility for any failure of the Application caused by any failure of the API. 8.3.8 Customer shall immediately inform DeepL if there are reasons to expect a significant increase in the number of API Requests for reasons such as an extraordinary surge in End Users, unusual marketing, promotions or other campaigns. 8.3.9 Customer acknowledges that DeepL may update the API from time to time.”Open timeline citation
Latest stance: indefinite or necessity based on data retention
“Within DeepL Write Pro, Customer's texts and their improved versions will be processed as long as necessary for the performance of the Service (as described in Section 3.1.2 and 3.1.3 of the Terms and Conditions).”Open timeline citation
Latest stance: indefinite or necessity based on data retention
“Within DeepL Voice for Meetings, Customer's audio data, transcription data, and translation data will be processed as long as necessary for the performance of the Service (as described in Section 3.1.2 and 3.1.4 of the Agreement). DeepL Voice for Meetings can process requests more slowly or temporarily suspend the access to the Services on a case-by-case basis if the length of the meetings significantly exceeds the normal and reasonable use (Core and Business plan for AI translated captions: 40 hours per month and per user), and therefore the availability of the Services to all customers of DeepL may be affected. In addition, browsers, their JavaScript execution environment, and the various transmission techniques used impose technical limits. DeepL Voice for Meetings will try to notify the Internal User about exceeding these limits and warn about possible performance issues.”Open timeline citation
Latest stance: third party or vendor sharing on subprocessors data sharing
“16.6 Except as expressly provided in this Agreement, the rights and remedies provided under this Agreement are in addition to, and not exclusive of, any rights or remedies provided by law. 16.7 DeepL may at any time assign, transfer, charge or deal in any other manner with all or any of its rights or obligations under this Agreement to a third party taking over the business or Services of DeepL. DeepL may subcontract certain elements of the Services, but shall remain responsible for performance of this Agreement.”Open timeline citation
Latest stance: training permitted on training use
“1.11 “Customer” refers to the person or entity ordering or subscribing to the DeepL Services as the contracting party of DeepL. If you place the order in a business capacity, the entity you work for will be the Customer. 1.12 “Customer Training Data” refers to bilingual terms, example documents and similar texts (monolingual or bilingual) submitted by Customer to the Services (for example glossaries) in order to improve and customise the translations produced by DeepL for the respective Customer. Further details on the use of Customer Training Data may be contained in the Service Specification or a separate addendum to these Terms and Conditions (if the corresponding features for the use of Customer Training Data are available). 1.13 “DeepL API Developer” refers to the API provided by DeepL free of charge. 1.14 “DeepL Translator Pro” refers to an extended version of the DeepL translator which provides Customer via different front ends (e.g., website and desktop application) with a user interface to the translation services in accordance with the Service Specification. 1.15 “ DeepL Voice for Meetings ” refers to a multilingual service that provides Customer with real-time transcription and translation of participant’s speech within virtual meetings as set out in this Agreement and in the Service Specification. 1.16 “DeepL Write Pro” refers to an extended version of DeepL Write which provides Customer via different front ends (e.g., website and desktop application) with a user interface to the improvement services in accordance with the Service Specification.”Open timeline citation
Latest stance: sublicensable or transferable on training use
“7.1 DeepL grants Customer a non-exclusive, non-transferable, non-sublicensable worldwide right to use and allow its Internal Users to use the Services for its internal purposes for the Subscription Term and within the scope of this Agreement, subject to the authorised number of Internal Users for which Customer has paid DeepL. 7.2 DeepL grants Customer a non-exclusive, non-transferable, non-sublicensable worldwide right to use the provided Documentation and support materials for the Subscription Term and within the scope of this Agreement, in particular, to reproduce them and provide them to Internal Users to the extent required for the intended use of the Services. 7.3 DeepL grants Customer a non-exclusive right to use the provided Code Samples for educational and internal development purposes without restriction in regard to time or location, in particular to reproduce the Code Samples and provide them to Internal Users, to modify and create derivative works of the Code Samples and to use, sublicense or distribute such derivative works without limitation. 7.4 All rights regarding the Content, Processed Content and/or Customer Training Data remain with Customer. However, Customer grants DeepL the non-exclusive worldwide right to use the Content, Processed Content and/or Customer Training Data solely in order to provide DeepL’s Services to Customer. In particular, Customer grants to DeepL the right to temporarily store, modify, process, translate, improve and transmit the Content, Processed Content and/or Customer Training Data, and to sublicense the foregoing rights to its subcontractors, to the extent required to provide the Services set out in this Agreement.”Open timeline citation
Capture recency
- Terms of Service:Last captured 2026-07-20· verified 2026-06-09verified once — no re-scan in 94 days
- Privacy Policy:Last captured 2026-07-20· verified 2026-06-09verified once — no re-scan in 94 days
Dates state when our pipeline captured and verified each document — not when the vendor last changed it. Documents are re-scanned on a recurring cadence; a document verified once says so until a re-scan confirms it again.
↓ 141 fewer findings this quarter vs last (58 vs 199). First scan: June 2026.
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Every finding above is a verbatim quote from DeepL's own published policy, captured to an immutable snapshot and read in full through a two-gate verification pipeline. Confidence labels and any analysis are AI-generated and informational only — not legal advice.
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