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DeepL assessment

moderation enforcement · other

DeepL policy finding

In the event of an act with fraudulent intent, or on a reasonable suspicion of fraudulent intent, DeepL is entitled to suspend Customer’s access to the Services immediately and indefinitely on written notice to Customer (e-mail is sufficient). Fraudulent intent lies in particular in the following cases: a) the e-mail address used for registration does not exist or is obviously not valid; b) the address does not exist or is invalid; c) Customer has registered several times in order to use the service free of charge or Customer still has open payments from other contracts; d) Customer uses a fraudulent, lost, stolen or blocked/inadmissible means of payment; e) Customer has contested or demanded the return of a payment without informing DeepL of a valid reason for contesting or demanding the return. The suspension of Customer’s access will be upheld until Customer informs DeepL of a valid reason.
Document
other
Captured
2026-06-07
Location
§ 10.6 (In the event)
Snapshot SHA-256
8173e7dfc209d0c3eed902d281fbd9e3d92aa442327aed8d5173fe164abdedbc
Open captured source

Informational only, not legal advice. Terms change; verify the source and capture date.

Canonical permalink: https://airinetwork.com/platform/deepl/finding/moderation-enforcement-b4e2e19b2fbb34396501

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