moderation enforcement · other
DeepL policy finding
“In the event of an act with fraudulent intent, or on a reasonable suspicion of fraudulent intent, DeepL is entitled to suspend Customer’s access to the Services immediately and indefinitely on written notice to Customer (e-mail is sufficient). Fraudulent intent lies in particular in the following cases: a) the e-mail address used for registration does not exist or is obviously not valid; b) the address does not exist or is invalid; c) Customer has registered several times in order to use the service free of charge or Customer still has open payments from other contracts; d) Customer uses a fraudulent, lost, stolen or blocked/inadmissible means of payment; e) Customer has contested or demanded the return of a payment without informing DeepL of a valid reason for contesting or demanding the return. The suspension of Customer’s access will be upheld until Customer informs DeepL of a valid reason.”
- Document
- other
- Captured
- 2026-06-07
- Location
- § 10.6 (In the event)
- Snapshot SHA-256
- 8173e7dfc209d0c3eed902d281fbd9e3d92aa442327aed8d5173fe164abdedbc
Informational only, not legal advice. Terms change; verify the source and capture date.