Before/after stance changes across captured policy versions, with exact citations. If no before/after delta is available yet, AIRIN shows the latest citation-backed stance events instead.
No before/after stance delta is available for this filter yet. Latest citation-backed stance events are shown below.
Aug 24, 2026prompt ownershipmedium
content license
Latest stance: broad license
“When you submit such content, you retain whatever ownership rights in that content you had to begin with. You grant Character.AI, to the fullest extent permitted under the law, a nonexclusive, worldwide, royalty-free, fully paid up, transferable, sublicensable, perpetual, irrevocable license to copy, display, upload, perform, distribute, transmit, make available, store, modify, exploit, commercialize and otherwise use the content for any Character.AI-related purpose in any form, medium or technology now known or later developed, including without limitation to operate, improve and provide the Services. You agree that these rights and licenses include a right for Character.AI to allow other users of the Services to create content that “remixes,” or otherwise uses portions of, the content you submitted. You agree that these rights and licenses also include a right for Character.AI to make the content available to, and pass these rights along to, others with whom we have contractual relationships, and to otherwise permit access to or disclose the content to third parties if we determine such access is or may be necessary or appropriate.”
Open citationAug 24, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“**Small Claims.** Despite the Arbitration Agreement, either you or Character.AI may bring an action seeking only individualized (non-class) relief in the small claims court for the county of your billing address, so long as the action is not removed or appealed to a court of general or federal jurisdiction. If either you or Character.AI initiates an arbitration claim that could be presented to the small claims court, the other party may, in its discretion, require that the arbitration demand be withdrawn and that the claim be filed instead in the small claims court for the county of your billing address, so long as the action is not removed or appealed to a court of general or federal jurisdiction. Any dispute about whether a claim falls within any given small claims court’s jurisdiction will be resolved by that small claims court, not by an arbitrator. In the event of any such dispute, the arbitration proceeding will remain closed unless and until the small claims court issues a decision that the claim should proceed in arbitration.”
Open citationAug 24, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“**Severability.** If a court or the arbitrator decides that any term or provision of this Arbitration Agreement is invalid or unenforceable, the parties agree to replace such term or provision with a term or provision that is valid and enforceable and that comes closest to expressing the intention of the invalid or unenforceable term or provision, and this Arbitration Agreement shall be enforceable as so modified. The remainder of the Terms will continue to apply.”
Open citationAug 24, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“For avoidance of doubt, nothing in this Arbitration Agreement shall affect any non-waivable statutory rights that apply to you. To the extent any claim, dispute or controversy covered by the Terms isn’t arbitrable under applicable laws or otherwise, you agree such claim or dispute will be resolved exclusively in accordance with the subsection of these Terms titled “Choice of Law, Jurisdiction, Venue” below.”
Open citationAug 24, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“**Future Changes to Arbitration Agreement.** Notwithstanding any provision in these Terms to the contrary, Character.AI agrees that if it makes any future change to this Arbitration Agreement (other than a change to the Notice Address) while you are a user of the Services, you may reject any such change by sending Character.AI written notice within thirty 30 calendar days of the change to the Notice Address provided above. By rejecting any future change, you are agreeing that you will arbitrate any dispute between us in accordance with the language of this Arbitration Agreement as of the date you first accepted these Terms (or accepted any subsequent changes to these Terms).”
Open citationAug 24, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“**Choice of Law, Jurisdiction, Venue.** If you are not a consumer in the European Economic Area, these Terms are governed by the laws of the State of California without regard to its conflict of law provisions, and with respect to any disputes or claims not subject to arbitration, as set forth above, you and Character.AI agree to submit to the personal and exclusive jurisdiction of the state and federal courts located within Santa Clara County, California.”
Open citationAug 24, 2026prompt ownershiplow
content ownership
Latest stance: user retains rights
“**Generated Content.** When you create an automated AI character ("Character") using the Services in accordance with these Terms, then as between you and Character.AI, you own all rights in that Character. When you generate content of any kind using the Services – for example, Character responses from your own Character or other Characters, other dialogue, images, or videos (collectively “Generated Content”) – then as between you and Character.AI, you own that Generated Content. In both cases, you grant Character.AI, to the fullest extent permitted under the law, a nonexclusive, worldwide, royalty-free, fully paid up, transferable, sublicensable, perpetual, irrevocable license to copy, display, upload, perform, distribute, transmit, make available, store, access, modify, exploit, commercialize and otherwise use the Character and all Generated Content for any purpose in any form, medium or technology now known or later developed, including but not limited to (i) facilitating other users’ ability to interact with the Character and elicit Generated Content; (ii) promoting the Services on- or off-service; and (iii) taking all of the actions set forth above under the section entitled “Content You Submit.””
Open citationAug 24, 2026prompt ownershiplow
content ownership
Latest stance: user retains rights
“**Content You Submit.** When you submit content to the Services, you represent and warrant that you own all right, title and interest in and to that content (including, without limitation, all copyrights and rights of publicity), or that you have received all necessary permissions, clearances, and authorizations in order to submit it to the Services for the uses contemplated in these Terms.”
Open citationAug 24, 2026prompt ownershiplow
content ownership
Latest stance: user retains rights
“When you submit such content, you retain whatever ownership rights in that content you had to begin with. You grant Character.AI, to the fullest extent permitted under the law, a nonexclusive, worldwide, royalty-free, fully paid up, transferable, sublicensable, perpetual, irrevocable license to copy, display, upload, perform, distribute, transmit, make available, store, modify, exploit, commercialize and otherwise use the content for any Character.AI-related purpose in any form, medium or technology now known or later developed, including without limitation to operate, improve and provide the Services. You agree that these rights and licenses include a right for Character.AI to allow other users of the Services to create content that “remixes,” or otherwise uses portions of, the content you submitted. You agree that these rights and licenses also include a right for Character.AI to make the content available to, and pass these rights along to, others with whom we have contractual relationships, and to otherwise permit access to or disclose the content to third parties if we determine such access is or may be necessary or appropriate.”
Open citationAug 24, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“We are neither willing nor obligated to participate in dispute resolution proceedings with consumers before a consumer arbitration board under the EU Directive on Consumer ADR.”
Open citationAug 24, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“**NOTE: THESE TERMS CONTAIN AN ARBITRATION CLAUSE AND CLASS ACTION WAIVER.** By agreeing to these Terms, you agree to resolve all disputes with us through binding individual arbitration. That means you also waive any right to have those disputes decided by a judge or jury, and you waive your right to participate in class actions, class arbitrations, or representative actions. You have the right to opt out of arbitration as explained below in the section entitled **“Dispute Resolution By Binding Arbitration.”**”
Open citationAug 24, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“**Dispute Resolution By Binding Arbitration**”
Open citationAug 24, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“**Agreement to Arbitrate.** This Dispute Resolution by Binding Arbitration section of the Terms is referred to in these Terms as the “Arbitration Agreement.” You and Character.AI agree that any and all disputes or claims that have arisen or may arise between you and Character.AI, whether arising out of or relating to these Terms (including any alleged breach thereof), the Website or Services, any aspect of the relationship or transactions between us, shall be resolved exclusively through final and binding arbitration, rather than a court, in accordance with the terms of this Arbitration Agreement, except that you may assert individual claims in small claims court, if your claims qualify. JAMS will administer the arbitration and will select the arbitrator as described below. The Federal Arbitration Act governs the validity and enforcement of this Arbitration Agreement.”
Open citationAug 24, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“This Arbitration Agreement does not preclude you from bringing issues to the attention of federal, state, or local agencies, and such agencies can, if the law allows, seek relief against Character.AI on your behalf.”
Open citationAug 24, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“**How to Opt Out.** If you do not want to be bound by the Arbitration Agreement, you must notify Character.AI in writing by email to [arbitration@character.ai](mailto:arbitration@character.ai) within 30 days of the date you first agree to the Terms, stating that you do not want to resolve disputes with Character.AI by arbitration. Opting out of the Arbitration Agreement will not affect any other part of the Terms.”
Open citationAug 24, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“If that is not successful, a party intending to seek arbitration must first send to the other, by certified mail, a written Notice of Dispute (“Notice”). The Notice to Character.AI should be sent to: Character Technologies, Inc. #1152 700 El Camino Real Suite 120 Menlo Park CA 94025 (“Notice Address”). The Notice must (i) describe the nature and basis of the claim or dispute and (ii) state the specific relief requested.”
Open citationAug 24, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“You and Character.AI agree to allow 60 calendar days after the Notice is received for us to try to resolve any dispute through negotiations. During that time, neither party may submit the claim to arbitration. If Character.AI and you do not resolve the claim within 60 calendar days after the Notice is received, you or Character.AI may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by Character.AI or by you shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or Character.AI is entitled.”
Open citationAug 24, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“Unless Character.AI and you agree otherwise, any arbitration hearings will take place in San Francisco, California. If attending arbitration hearings in San Francisco, California would cause you a severe hardship, the location of arbitration hearings shall be determined by the arbitrator appointed by JAMS in a virtual or otherwise mutually accessible proceeding. If your claim is for $10,000 or less, Character.AI agrees that you may choose whether the arbitration will be conducted solely based on written submissions and documents submitted to the arbitrator or whether there also will be a hearing, and you may choose whether any such hearing will be by telephone or video conference, or by an in-person hearing as established by the JAMS Rules. If your claim exceeds $10,000, the right to a hearing will be determined by the JAMS Rules. At the end of the arbitration, the arbitrator shall issue a reasoned written decision (called an award) sufficient to explain the essential findings and conclusions on which the award is based.”
Open citationAug 24, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“Requirement of Individualized Arbitration and Relief. You and Character.AI agree that each of us may bring claims against the other only on an individual basis and not as a plaintiff or class member in any purported class or representative action or proceeding. Except for Mass Arbitrations described in the immediately following paragraph, unless both you and Character.AI agree otherwise, the arbitrator may not consolidate or join more than one person’s or party’s claims and may not otherwise preside over any form of a consolidated, representative, or class proceeding. Also, the arbitrator may award relief (including monetary, injunctive, and declaratory relief) only in favor of the individual party seeking relief and only to the extent necessary to provide relief for the party’s individual claims. Any relief awarded cannot be granted to or affect other users.”
Open citationAug 24, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“_Stage Two._ After Stage One is complete, and within 90 days, Character.AI and all remaining Mass Arbitration claimants shall participate in a single mediation of all remaining cases, before a mutually-agreed-upon mediator. Character.AI will pay the mediation fee. If the parties cannot agree on how to resolve the remaining cases after mediation, the Mass Arbitration may proceed in accordance with the JAMS Rules and JAMS Mass Arbitration Procedures and Guidelines.”
Open citationAug 24, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“**Costs of Arbitration.** Payment of all filing, administration, and arbitrator fees will be governed by the JAMS Rules and the JAMS Arbitration Schedule of Fees and Costs in effect when the arbitration is started, unless otherwise provided in this Arbitration Agreement. Where the arbitration is part of a Mass Arbitration subject to the JAMS Mass Arbitration Procedure and Guidelines, the arbitration fees will be as established in the JAMS Mass Arbitration Procedures Fee Schedule.”
Open citationAug 24, 2026prompt ownershiphigh
content license
Latest stance: sublicensable or transferable
“When you submit such content, you retain whatever ownership rights in that content you had to begin with. You grant Character.AI, to the fullest extent permitted under the law, a nonexclusive, worldwide, royalty-free, fully paid up, transferable, sublicensable, perpetual, irrevocable license to copy, display, upload, perform, distribute, transmit, make available, store, modify, exploit, commercialize and otherwise use the content for any Character.AI-related purpose in any form, medium or technology now known or later developed, including without limitation to operate, improve and provide the Services. You agree that these rights and licenses include a right for Character.AI to allow other users of the Services to create content that “remixes,” or otherwise uses portions of, the content you submitted. You agree that these rights and licenses also include a right for Character.AI to make the content available to, and pass these rights along to, others with whom we have contractual relationships, and to otherwise permit access to or disclose the content to third parties if we determine such access is or may be necessary or appropriate.”
Open citationAug 24, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“**Confidentiality.** All aspects of the arbitration proceeding, and any ruling, decision, or award by the arbitrator, will be strictly confidential for the benefit of all parties.”
Open citationAug 24, 2026prompt ownershiphigh
content license
Latest stance: sublicensable or transferable
“**Generated Content.** When you create an automated AI character ("Character") using the Services in accordance with these Terms, then as between you and Character.AI, you own all rights in that Character. When you generate content of any kind using the Services – for example, Character responses from your own Character or other Characters, other dialogue, images, or videos (collectively “Generated Content”) – then as between you and Character.AI, you own that Generated Content. In both cases, you grant Character.AI, to the fullest extent permitted under the law, a nonexclusive, worldwide, royalty-free, fully paid up, transferable, sublicensable, perpetual, irrevocable license to copy, display, upload, perform, distribute, transmit, make available, store, access, modify, exploit, commercialize and otherwise use the Character and all Generated Content for any purpose in any form, medium or technology now known or later developed, including but not limited to (i) facilitating other users’ ability to interact with the Character and elicit Generated Content; (ii) promoting the Services on- or off-service; and (iii) taking all of the actions set forth above under the section entitled “Content You Submit.””
Open citationAug 24, 2026prompt ownershipmedium
content license
Latest stance: broad license
“**Generated Content.** When you create an automated AI character ("Character") using the Services in accordance with these Terms, then as between you and Character.AI, you own all rights in that Character. When you generate content of any kind using the Services – for example, Character responses from your own Character or other Characters, other dialogue, images, or videos (collectively “Generated Content”) – then as between you and Character.AI, you own that Generated Content. In both cases, you grant Character.AI, to the fullest extent permitted under the law, a nonexclusive, worldwide, royalty-free, fully paid up, transferable, sublicensable, perpetual, irrevocable license to copy, display, upload, perform, distribute, transmit, make available, store, access, modify, exploit, commercialize and otherwise use the Character and all Generated Content for any purpose in any form, medium or technology now known or later developed, including but not limited to (i) facilitating other users’ ability to interact with the Character and elicit Generated Content; (ii) promoting the Services on- or off-service; and (iii) taking all of the actions set forth above under the section entitled “Content You Submit.””
Open citationAug 24, 2026prompt ownershipmedium
data sharing
Latest stance: third party or vendor sharing
“When you submit such content, you retain whatever ownership rights in that content you had to begin with. You grant Character.AI, to the fullest extent permitted under the law, a nonexclusive, worldwide, royalty-free, fully paid up, transferable, sublicensable, perpetual, irrevocable license to copy, display, upload, perform, distribute, transmit, make available, store, modify, exploit, commercialize and otherwise use the content for any Character.AI-related purpose in any form, medium or technology now known or later developed, including without limitation to operate, improve and provide the Services. You agree that these rights and licenses include a right for Character.AI to allow other users of the Services to create content that “remixes,” or otherwise uses portions of, the content you submitted. You agree that these rights and licenses also include a right for Character.AI to make the content available to, and pass these rights along to, others with whom we have contractual relationships, and to otherwise permit access to or disclose the content to third parties if we determine such access is or may be necessary or appropriate.”
Open citationAug 24, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“You acknowledge and agree that we may preserve content and metadata in compliance with applicable law and our Privacy Policy. You acknowledge and agree that we may disclose content and/or metadata if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process, applicable laws or government requests; (b) enforce these Terms; (c) respond to claims that any content violates the rights of third parties; or (d) protect the rights, property, or personal safety of Character.AI, its users and the public.”
Open citationAug 24, 2026subprocessors / sharingmedium
data sharing
Latest stance: third party or vendor sharing
“**You understand and agree that Character.AI will not be liable for any indirect, incidental, special, consequential, or exemplary damages, or damages for loss of profits including but not limited to damages for loss of goodwill, use, data or other intangible losses (even if Character.AI has been advised of the possibility of such damages), whether based on contract, tort, negligence, strict liability or otherwise, resulting from: (i) the use or the inability to use the Services; (ii) your access, use, creation of, or interaction with any content, Character or Generated Content; (iii) your sharing with any third party of any content, Character or Generated Content; (iv) unauthorized access to or alteration of your transmissions or data; (v) statements or conduct of any third party (including users) on the Services; or (vi) any other matter relating to the Services. In no event will Character.AI’s total liability to you for all damages, losses or causes of action exceed the greater of: (i) $100; or (ii) the amount you paid Character.AI (if any) in connection with your use of the Services.**”
Open citationAug 24, 2026moderationhigh
content ownership
Latest stance: platform claims or reserves rights
“**Content Moderation**. We reserve the right to investigate and take appropriate action against anyone who we conclude, in our sole discretion, has violated the provisions above. That action may include, without limitation, restricting the visibility of content, suspending or removing content from the Services, suspending or terminating your account, and reporting you to law enforcement.”
Open citationAug 12, 2026retentionhigh
content ownership
Latest stance: platform claims or reserves rights
“Popular Characters . If a Character you create has been made available to other users, then we reserve the right to preserve that Character’s characteristics and to keep that Character active on the Services, even if you otherwise delete your data and your account. We do this to avoid impacting the experience of other users. To ensure that we do not retain information about you when this occurs, please avoid submitting any such information as part of the Character creation flow if you are creating a Character that you plan to make available to others.”
Open citationAug 12, 2026traininghigh
model training
Latest stance: training permitted
“We also collect information that is available on the Internet or from other publicly available sources to evaluate and improve our Services, including for model training and development.”
Open citationAug 12, 2026traininghigh
model training
Latest stance: training permitted
“Analyze, maintain, improve, modify, customize, and measure the Services, including to train our artificial intelligence/machine learning models;”
Open citationAug 12, 2026traininghigh
model training
Latest stance: training permitted
“Develop new features, algorithms and machine learning models, programs, and services;”
Open citationAug 12, 2026subprocessors / sharingmedium
data sharing
Latest stance: third party or vendor sharing
“The Services may contain links to third-party websites or services. We are not responsible for the content or practices of those websites or services. The collection, use, and disclosure of your information by third parties will be subject to the privacy policies of the third-party websites or services, and not this Policy. We urge you to read the privacy and security policies of these third parties before providing information to them.”
Open citationAug 12, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“Information we collect about your use of the Services . We and our third-party providers, which include advertising and analytics providers and other service providers, use cookies, web beacons, and other tracking technologies to collect information about your use of the Services). Please note that the specific tracking technologies and third-party providers may vary depending on where you are located and whether you access the Services via our websites or mobile applications. For more information about these technologies, please refer to our Cookie Policy .”
Open citationAug 12, 2026subprocessors / sharingmedium
data sharing
Latest stance: third party or vendor sharing
“Affiliates . We disclose information to our affiliates and subsidiaries, who may use the information we disclose in a manner consistent with this Policy.”
Open citationJun 17, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“Information we collect about your use of the Services . We and our third-party providers, which include advertising and analytics providers and other service providers, use cookies, web beacons, and other tracking technologies to collect information about your use of the Services. Please note that the specific tracking technologies and third-party providers may vary depending on where you are located and whether you access the Services via our websites or mobile applications. For more information about these technologies, please refer to our Cookie Policy .”
Open citationJun 17, 2026retentionhigh
content ownership
Latest stance: platform claims or reserves rights
“Popular Characters . If a Character you create has been made available to other users, then we reserve the right to preserve that Character’s characteristics and to keep that Character active on the Services, even if you otherwise delete your data and your account. We do this to avoid impacting the experience of other users. To ensure that we do not retain information about you when this occurs, please avoid submitting any such information as part of the Character creation flow if you are creating a Character that you plan to make available to others.”
Open citationJun 17, 2026subprocessors / sharingmedium
data sharing
Latest stance: third party or vendor sharing
“Affiliates . We disclose information to our affiliates and subsidiaries, who may use the information we disclose in a manner consistent with this Policy.”
Open citationJun 17, 2026traininghigh
model training
Latest stance: training permitted
“Develop new features, algorithms and machine learning models, programs, and services;”
Open citationJun 17, 2026traininghigh
model training
Latest stance: training permitted
“Analyze, maintain, improve, modify, customize, and measure the Services, including to train our artificial intelligence/machine learning models;”
Open citationJun 17, 2026traininghigh
model training
Latest stance: training permitted
“We also collect information that is available on the Internet or from other publicly available sources to evaluate and improve our Services, including for model training and development.”
Open citationJun 17, 2026subprocessors / sharingmedium
data sharing
Latest stance: third party or vendor sharing
“The Services may contain links to third-party websites or services. We are not responsible for the content or practices of those websites or services. The collection, use, and disclosure of your information by third parties will be subject to the privacy policies of the third-party websites or services, and not this Policy. We urge you to read the privacy and security policies of these third parties before providing information to them.”
Open citationJun 17, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“Unless Character.AI and you agree otherwise, any arbitration hearings will take place in San Francisco, California. If attending arbitration hearings in San Francisco, California would cause you a severe hardship, the location of arbitration hearings shall be determined by the arbitrator appointed by JAMS in a virtual or otherwise mutually accessible proceeding. If your claim is for $10,000 or less, Character.AI agrees that you may choose whether the arbitration will be conducted solely based on written submissions and documents submitted to the arbitrator or whether there also will be a hearing, and you may choose whether any such hearing will be by telephone or video conference, or by an in-person hearing as established by the JAMS Rules. If your claim exceeds $10,000, the right to a hearing will be determined by the JAMS Rules. At the end of the arbitration, the arbitrator shall issue a reasoned written decision (called an award) sufficient to explain the essential findings and conclusions on which the award is based.”
Open citationJun 17, 2026prompt ownershiphigh
content license
Latest stance: sublicensable or transferable
“When you submit such content, you retain whatever ownership rights in that content you had to begin with. You grant Character.AI, to the fullest extent permitted under the law, a nonexclusive, worldwide, royalty-free, fully paid up, transferable, sublicensable, perpetual, irrevocable license to copy, display, upload, perform, distribute, transmit, make available, store, modify, exploit, commercialize and otherwise use the content for any Character.AI-related purpose in any form, medium or technology now known or later developed, including without limitation to operate, improve and provide the Services. You agree that these rights and licenses include a right for Character.AI to allow other users of the Services to create content that “remixes,” or otherwise uses portions of, the content you submitted. You agree that these rights and licenses also include a right for Character.AI to make the content available to, and pass these rights along to, others with whom we have contractual relationships, and to otherwise permit access to or disclose the content to third parties if we determine such access is or may be necessary or appropriate.”
Open citationJun 17, 2026prompt ownershipmedium
content license
Latest stance: broad license
“When you submit such content, you retain whatever ownership rights in that content you had to begin with. You grant Character.AI, to the fullest extent permitted under the law, a nonexclusive, worldwide, royalty-free, fully paid up, transferable, sublicensable, perpetual, irrevocable license to copy, display, upload, perform, distribute, transmit, make available, store, modify, exploit, commercialize and otherwise use the content for any Character.AI-related purpose in any form, medium or technology now known or later developed, including without limitation to operate, improve and provide the Services. You agree that these rights and licenses include a right for Character.AI to allow other users of the Services to create content that “remixes,” or otherwise uses portions of, the content you submitted. You agree that these rights and licenses also include a right for Character.AI to make the content available to, and pass these rights along to, others with whom we have contractual relationships, and to otherwise permit access to or disclose the content to third parties if we determine such access is or may be necessary or appropriate.”
Open citationJun 17, 2026prompt ownershiphigh
content license
Latest stance: sublicensable or transferable
“Generated Content. When you create an automated AI character ("Character") using the Services in accordance with these Terms, then as between you and Character.AI, you own all rights in that Character. When you generate content of any kind using the Services – for example, Character responses from your own Character or other Characters, other dialogue, images, or videos (collectively “Generated Content”) – then as between you and Character.AI, you own that Generated Content. In both cases, you grant Character.AI, to the fullest extent permitted under the law, a nonexclusive, worldwide, royalty-free, fully paid up, transferable, sublicensable, perpetual, irrevocable license to copy, display, upload, perform, distribute, transmit, make available, store, access, modify, exploit, commercialize and otherwise use the Character and all Generated Content for any purpose in any form, medium or technology now known or later developed, including but not limited to (i) facilitating other users’ ability to interact with the Character and elicit Generated Content; (ii) promoting the Services on- or off-service; and (iii) taking all of the actions set forth above under the section entitled “Content You Submit.””
Open citationJun 17, 2026prompt ownershipmedium
content license
Latest stance: broad license
“Generated Content. When you create an automated AI character ("Character") using the Services in accordance with these Terms, then as between you and Character.AI, you own all rights in that Character. When you generate content of any kind using the Services – for example, Character responses from your own Character or other Characters, other dialogue, images, or videos (collectively “Generated Content”) – then as between you and Character.AI, you own that Generated Content. In both cases, you grant Character.AI, to the fullest extent permitted under the law, a nonexclusive, worldwide, royalty-free, fully paid up, transferable, sublicensable, perpetual, irrevocable license to copy, display, upload, perform, distribute, transmit, make available, store, access, modify, exploit, commercialize and otherwise use the Character and all Generated Content for any purpose in any form, medium or technology now known or later developed, including but not limited to (i) facilitating other users’ ability to interact with the Character and elicit Generated Content; (ii) promoting the Services on- or off-service; and (iii) taking all of the actions set forth above under the section entitled “Content You Submit.””
Open citationJun 17, 2026prompt ownershiplow
content ownership
Latest stance: user retains rights
“Content You Submit. When you submit content to the Services, you represent and warrant that you own all right, title and interest in and to that content (including, without limitation, all copyrights and rights of publicity), or that you have received all necessary permissions, clearances, and authorizations in order to submit it to the Services for the uses contemplated in these Terms.”
Open citationJun 17, 2026moderationhigh
content ownership
Latest stance: platform claims or reserves rights
“Content Moderation . We reserve the right to investigate and take appropriate action against anyone who we conclude, in our sole discretion, has violated the provisions above. That action may include, without limitation, restricting the visibility of content, suspending or removing content from the Services, suspending or terminating your account, and reporting you to law enforcement.”
Open citationJun 17, 2026prompt ownershiplow
content ownership
Latest stance: user retains rights
“When you submit such content, you retain whatever ownership rights in that content you had to begin with. You grant Character.AI, to the fullest extent permitted under the law, a nonexclusive, worldwide, royalty-free, fully paid up, transferable, sublicensable, perpetual, irrevocable license to copy, display, upload, perform, distribute, transmit, make available, store, modify, exploit, commercialize and otherwise use the content for any Character.AI-related purpose in any form, medium or technology now known or later developed, including without limitation to operate, improve and provide the Services. You agree that these rights and licenses include a right for Character.AI to allow other users of the Services to create content that “remixes,” or otherwise uses portions of, the content you submitted. You agree that these rights and licenses also include a right for Character.AI to make the content available to, and pass these rights along to, others with whom we have contractual relationships, and to otherwise permit access to or disclose the content to third parties if we determine such access is or may be necessary or appropriate.”
Open citationJun 17, 2026prompt ownershiplow
content ownership
Latest stance: user retains rights
“Generated Content. When you create an automated AI character ("Character") using the Services in accordance with these Terms, then as between you and Character.AI, you own all rights in that Character. When you generate content of any kind using the Services – for example, Character responses from your own Character or other Characters, other dialogue, images, or videos (collectively “Generated Content”) – then as between you and Character.AI, you own that Generated Content. In both cases, you grant Character.AI, to the fullest extent permitted under the law, a nonexclusive, worldwide, royalty-free, fully paid up, transferable, sublicensable, perpetual, irrevocable license to copy, display, upload, perform, distribute, transmit, make available, store, access, modify, exploit, commercialize and otherwise use the Character and all Generated Content for any purpose in any form, medium or technology now known or later developed, including but not limited to (i) facilitating other users’ ability to interact with the Character and elicit Generated Content; (ii) promoting the Services on- or off-service; and (iii) taking all of the actions set forth above under the section entitled “Content You Submit.””
Open citationJun 17, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“You acknowledge and agree that we may preserve content and metadata in compliance with applicable law and our Privacy Policy. You acknowledge and agree that we may disclose content and/or metadata if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process, applicable laws or government requests; (b) enforce these Terms; (c) respond to claims that any content violates the rights of third parties; or (d) protect the rights, property, or personal safety of Character.AI, its users and the public.”
Open citationJun 17, 2026prompt ownershipmedium
data sharing
Latest stance: third party or vendor sharing
“When you submit such content, you retain whatever ownership rights in that content you had to begin with. You grant Character.AI, to the fullest extent permitted under the law, a nonexclusive, worldwide, royalty-free, fully paid up, transferable, sublicensable, perpetual, irrevocable license to copy, display, upload, perform, distribute, transmit, make available, store, modify, exploit, commercialize and otherwise use the content for any Character.AI-related purpose in any form, medium or technology now known or later developed, including without limitation to operate, improve and provide the Services. You agree that these rights and licenses include a right for Character.AI to allow other users of the Services to create content that “remixes,” or otherwise uses portions of, the content you submitted. You agree that these rights and licenses also include a right for Character.AI to make the content available to, and pass these rights along to, others with whom we have contractual relationships, and to otherwise permit access to or disclose the content to third parties if we determine such access is or may be necessary or appropriate.”
Open citationJun 17, 2026subprocessors / sharingmedium
data sharing
Latest stance: third party or vendor sharing
“You understand and agree that Character.AI will not be liable for any indirect, incidental, special, consequential, or exemplary damages, or damages for loss of profits including but not limited to damages for loss of goodwill, use, data or other intangible losses (even if Character.AI has been advised of the possibility of such damages), whether based on contract, tort, negligence, strict liability or otherwise, resulting from: (i) the use or the inability to use the Services; (ii) your access, use, creation of, or interaction with any content, Character or Generated Content; (iii) your sharing with any third party of any content, Character or Generated Content; (iv) unauthorized access to or alteration of your transmissions or data; (v) statements or conduct of any third party (including users) on the Services; or (vi) any other matter relating to the Services. In no event will Character.AI’s total liability to you for all damages, losses or causes of action exceed the greater of: (i) $100; or (ii) the amount you paid Character.AI (if any) in connection with your use of the Services.”
Open citationJun 17, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“If that is not successful, a party intending to seek arbitration must first send to the other, by certified mail, a written Notice of Dispute (“Notice”). The Notice to Character.AI should be sent to: Character Technologies, Inc. #1152 700 El Camino Real Suite 120 Menlo Park CA 94025 (“Notice Address”). The Notice must (i) describe the nature and basis of the claim or dispute and (ii) state the specific relief requested.”
Open citationJun 17, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“For avoidance of doubt, nothing in this Arbitration Agreement shall affect any non-waivable statutory rights that apply to you. To the extent any claim, dispute or controversy covered by the Terms isn’t arbitrable under applicable laws or otherwise, you agree such claim or dispute will be resolved exclusively in accordance with the subsection of these Terms titled “Choice of Law, Jurisdiction, Venue” below.”
Open citationJun 17, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“NOTE: THESE TERMS CONTAIN AN ARBITRATION CLAUSE AND CLASS ACTION WAIVER. By agreeing to these Terms, you agree to resolve all disputes with us through binding individual arbitration. That means you also waive any right to have those disputes decided by a judge or jury, and you waive your right to participate in class actions, class arbitrations, or representative actions. You have the right to opt out of arbitration as explained below in the section entitled “Dispute Resolution By Binding Arbitration.””
Open citationJun 17, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“Future Changes to Arbitration Agreement. Notwithstanding any provision in these Terms to the contrary, Character.AI agrees that if it makes any future change to this Arbitration Agreement (other than a change to the Notice Address) while you are a user of the Services, you may reject any such change by sending Character.AI written notice within thirty 30 calendar days of the change to the Notice Address provided above. By rejecting any future change, you are agreeing that you will arbitrate any dispute between us in accordance with the language of this Arbitration Agreement as of the date you first accepted these Terms (or accepted any subsequent changes to these Terms).”
Open citationJun 17, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“You and Character.AI agree to allow 60 calendar days after the Notice is received for us to try to resolve any dispute through negotiations. During that time, neither party may submit the claim to arbitration. If Character.AI and you do not resolve the claim within 60 calendar days after the Notice is received, you or Character.AI may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by Character.AI or by you shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or Character.AI is entitled.”
Open citationJun 17, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“Costs of Arbitration. Payment of all filing, administration, and arbitrator fees will be governed by the JAMS Rules and the JAMS Arbitration Schedule of Fees and Costs in effect when the arbitration is started, unless otherwise provided in this Arbitration Agreement. Where the arbitration is part of a Mass Arbitration subject to the JAMS Mass Arbitration Procedure and Guidelines, the arbitration fees will be as established in the JAMS Mass Arbitration Procedures Fee Schedule.”
Open citationJun 17, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“How to Opt Out. If you do not want to be bound by the Arbitration Agreement, you must notify Character.AI in writing by email to [email protected] within 30 days of the date you first agree to the Terms, stating that you do not want to resolve disputes with Character.AI by arbitration. Opting out of the Arbitration Agreement will not affect any other part of the Terms.”
Open citationJun 17, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“Severability. If a court or the arbitrator decides that any term or provision of this Arbitration Agreement is invalid or unenforceable, the parties agree to replace such term or provision with a term or provision that is valid and enforceable and that comes closest to expressing the intention of the invalid or unenforceable term or provision, and this Arbitration Agreement shall be enforceable as so modified. The remainder of the Terms will continue to apply.”
Open citationJun 17, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“Agreement to Arbitrate. This Dispute Resolution by Binding Arbitration section of the Terms is referred to in these Terms as the “Arbitration Agreement.” You and Character.AI agree that any and all disputes or claims that have arisen or may arise between you and Character.AI, whether arising out of or relating to these Terms (including any alleged breach thereof), the Website or Services, any aspect of the relationship or transactions between us, shall be resolved exclusively through final and binding arbitration, rather than a court, in accordance with the terms of this Arbitration Agreement, except that you may assert individual claims in small claims court, if your claims qualify. JAMS will administer the arbitration and will select the arbitrator as described below. The Federal Arbitration Act governs the validity and enforcement of this Arbitration Agreement.”
Open citationJun 17, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“Choice of Law, Jurisdiction, Venue. If you are not a consumer in the European Economic Area, these Terms are governed by the laws of the State of California without regard to its conflict of law provisions, and with respect to any disputes or claims not subject to arbitration, as set forth above, you and Character.AI agree to submit to the personal and exclusive jurisdiction of the state and federal courts located within Santa Clara County, California.”
Open citationJun 17, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“This Arbitration Agreement does not preclude you from bringing issues to the attention of federal, state, or local agencies, and such agencies can, if the law allows, seek relief against Character.AI on your behalf.”
Open citationJun 17, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“We are neither willing nor obligated to participate in dispute resolution proceedings with consumers before a consumer arbitration board under the EU Directive on Consumer ADR.”
Open citationJun 17, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“Stage Two. After Stage One is complete, and within 90 days, Character.AI and all remaining Mass Arbitration claimants shall participate in a single mediation of all remaining cases, before a mutually-agreed-upon mediator. Character.AI will pay the mediation fee. If the parties cannot agree on how to resolve the remaining cases after mediation, the Mass Arbitration may proceed in accordance with the JAMS Rules and JAMS Mass Arbitration Procedures and Guidelines.”
Open citationJun 17, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“Small Claims. Despite the Arbitration Agreement, either you or Character.AI may bring an action seeking only individualized (non-class) relief in the small claims court for the county of your billing address, so long as the action is not removed or appealed to a court of general or federal jurisdiction. If either you or Character.AI initiates an arbitration claim that could be presented to the small claims court, the other party may, in its discretion, require that the arbitration demand be withdrawn and that the claim be filed instead in the small claims court for the county of your billing address, so long as the action is not removed or appealed to a court of general or federal jurisdiction. Any dispute about whether a claim falls within any given small claims court’s jurisdiction will be resolved by that small claims court, not by an arbitrator. In the event of any such dispute, the arbitration proceeding will remain closed unless and until the small claims court issues a decision that the claim should proceed in arbitration.”
Open citationJun 17, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“Confidentiality. All aspects of the arbitration proceeding, and any ruling, decision, or award by the arbitrator, will be strictly confidential for the benefit of all parties.”
Open citationJun 17, 2026commercial usemedium
commercial use
Latest stance: restricted
“(xx) interferes with or appropriates any person’s right of publicity by using their name, likeness or persona (a) without permission and (b) outside a permissible context such as non-commercial parody or public commentary; or”
Open citationJun 17, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“Arbitration Procedures. Arbitration will be conducted by one neutral arbitrator in accordance with the JAMS Streamlined Arbitration Rules and Procedures (collectively, the “JAMS Rules”), as modified by this Arbitration Agreement. For information on JAMS and the JAMS Rules, please visit its website, https://www.jamsadr.com . If there is any inconsistency between any term of the JAMS Rules and any term of this Arbitration Agreement, the applicable terms of this Arbitration Agreement will control unless the arbitrator determines that the application of the inconsistent Arbitration Agreement terms would not result in a fundamentally fair arbitration. All issues are for the arbitrator to decide, including, but not limited to, issues relating to the scope, enforceability, and arbitrability of this Arbitration Agreement. Although arbitration proceedings are usually simpler and more streamlined than trials and other judicial proceedings, the arbitrator can award the same damages and relief on an individual basis that a court can award to an individual under the Terms and applicable law. Decisions by the arbitrator are enforceable in court and may be overturned by a court only for very limited reasons.”
Open citationJun 17, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“Requirement of Individualized Arbitration and Relief. You and Character.AI agree that each of us may bring claims against the other only on an individual basis and not as a plaintiff or class member in any purported class or representative action or proceeding. Except for Mass Arbitrations described in the immediately following paragraph, unless both you and Character.AI agree otherwise, the arbitrator may not consolidate or join more than one person’s or party’s claims and may not otherwise preside over any form of a consolidated, representative, or class proceeding. Also, the arbitrator may award relief (including monetary, injunctive, and declaratory relief) only in favor of the individual party seeking relief and only to the extent necessary to provide relief for the party’s individual claims. Any relief awarded cannot be granted to or affect other users.”
Open citationJun 17, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“Mass Arbitrations. If 25 or more individuals who are represented by either the same law firm or law firms acting in coordination submit similar arbitration claims against the same party or related parties, you and Character.AI agree that the JAMS Mass Arbitration Procedures and Guidelines will apply to those claims as a Mass Arbitration. The JAMS Mass Arbitration Procedures and Guidelines are specially designed to facilitate the fair, expeditious, and efficient resolution of mass arbitrations; they are published at https://www.jamsadr.com/mass-arbitration-procedures .”
Open citationGenerated from live stance events. Informational only, not legal advice.