Before/after stance changes across captured policy versions, with exact citations. If no before/after delta is available yet, AIRIN shows the latest citation-backed stance events instead.
No before/after stance delta is available for this filter yet. Latest citation-backed stance events are shown below.
Aug 31, 2026subprocessors / sharingmedium
data sharing
Latest stance: third party or vendor sharing
“16.1. Definition . “ Confidential Information ” means information disclosed by one party to the other under or in connection with this Agreement that: (a) is designated by the disclosing party as proprietary or confidential, or (b) should be reasonably understood to be proprietary or confidential due to its nature and the circumstances of its disclosure. Atlassian’s Confidential Information includes any Product source code and technical or performance information about Free or Beta Products. Customer’s Confidential Information includes Customer Data and Customer Materials. 16.2. Obligations . Unless expressly permitted by the disclosing party in writing, the receiving party must: (a) hold the disclosing party’s Confidential Information in confidence and not disclose it to third parties except as permitted in this Agreement, and (b) only use such Confidential Information to fulfill its obligations and exercise its rights in this Agreement. The receiving party may disclose such Confidential Information to its employees, agents, contractors and other representatives having a legitimate need to know (including, for Atlassian, the subcontractors referenced in Section 20.11 (Subcontractors and Affiliates)), provided the receiving party remains responsible for their compliance with this Section 16 (Confidentiality) and they are bound to confidentiality obligations no less protective than this Section 16 (Confidentiality).”
Open citationAug 31, 2026commercial usemedium
data sharing
Latest stance: third party or vendor sharing
“2.1. Permitted Use . Subject to this Agreement and during the applicable Subscription Term, Atlassian grants Customer a non-exclusive, worldwide right to use the Products and related Support and Advisory Services for its and its Affiliates’ internal business purposes, in accordance with the Documentation and subject to Customer’s Scope of Use, as specified in the Order and the Product-Specific Terms. 2.2. Restrictions . Except to the extent otherwise expressly permitted by this Agreement, Customer must not (and must not permit anyone else to): (a) rent, lease, sell, distribute or sublicense the Products or (except for Affiliates) include them in a service bureau or outsourcing offering, (b) provide access to the Products to a third party, other than to Users, (c) charge its customers a specific fee for use of the Products, but Customer may charge an overall fee for its own offerings (of which the Products are ancillary), (d) use the Products to develop a similar or competing product or service, (e) reverse engineer, decompile, disassemble or seek to access the source code or non-public APIs to the Products, (f) modify or create derivative works of the Products, (g) interfere with or circumvent Product usage limits or Scope of Use restrictions, (h) remove, obscure or modify in any way any proprietary or other notices or attributions in the Products, or (i) violate the Acceptable Use Policy. 2.3. DPA . The DPA applies to Customer’s use of Products and related Support and Advisory Services and forms part of this Agreement.”
Open citationAug 31, 2026indemnity / liabilitymedium
legal burden
Latest stance: liability limited
“11.1. Performance Warranties . Atlassian warrants to Customer that: (a) the Products will operate in substantial conformity with the applicable Documentation during the applicable Subscription Term, (b) Atlassian will not materially decrease the functionality or overall security of the Products during the applicable Subscription Term, and (c) Atlassian will use reasonable efforts designed to ensure that the Products, when and as provided by Atlassian, are free of any viruses, malware or similar malicious code (each, a “ Performance Warranty ”). 11.2. Performance Warranty Remedy . If Atlassian breaches a Performance Warranty and Customer makes a reasonably detailed warranty claim within 30 days of discovering the issue, Atlassian will use reasonable efforts to correct the non-conformity. If Atlassian determines such remedy to be impracticable, either party may terminate the affected Subscription Term. Atlassian will then refund to Customer any pre-paid, unused fees for the terminated portion of the Subscription Term. These procedures are Customer’s exclusive remedy and Atlassian’s entire liability for breach of a Performance Warranty. 11.3. Exclusions . The warranties in this Section 11 (Atlassian Warranties) do not apply to: (a) the extent the issue or non-conformity is caused by Customer’s unauthorized use or modification of the Products, (b) unsupported releases of Software Products or Cloud Clients, or (c) Third-Party Products.”
Open citationAug 31, 2026indemnity / liabilitymedium
legal burden
Latest stance: liability limited
“17.1. Access . Customer may receive access to certain Products or Product features on a free, fully discounted or trial basis, or as an alpha, beta or early access offering (“ Free or Beta Products ”). Use of Free or Beta Products is subject to this Agreement and any additional terms specified by Atlassian, such as the applicable scope and term of use. 17.2. Termination or Modification . At any time, Atlassian may terminate or modify Customer’s use of (including applicable terms) Free or Beta Products or modify Free or Beta Products, without any liability to Customer. For modifications to Free or Beta Products or Customer’s use, Customer must accept those modifications to continue accessing or using the Free or Beta Products. 17.3. Pre GA . Free or Beta Products may be inoperable, incomplete or include errors and bugs or features that Atlassian may never release. 17.4. Disclaimer . Notwithstanding anything else in this Agreement, to the maximum extent permitted by Law, Atlassian provides no warranty, indemnity, service level agreement or support for Free or Beta Products and its aggregate liability for Free or Beta Products is limited to US$100.”
Open citationAug 31, 2026subprocessors / sharingmedium
data sharing
Latest stance: third party or vendor sharing
“3.1. Responsibility . Customer may authorize Users to access and use the Products, in accordance with the Documentation and Customer’s Scope of Use. Customer is responsible for its Users’ compliance with this Agreement and all activities of its Users, including Orders they may place, apps and Third Party-Products enabled, and how Users access and use Customer Data. 3.2. Login Credentials . Customer must ensure that each User keeps its login credentials confidential and must promptly notify Atlassian if it becomes aware of any unauthorized access to any User login credentials or other unauthorized access to or use of the Products. 3.3. Domain Ownership . Where a Cloud Product requires Customer to specify a domain (such as www.example.com ) for the Cloud Product’s or a feature’s operation, Atlassian may verify that Customer or an Affiliate owns or controls that domain. Atlassian has no obligation to provide that Cloud Product or feature if Atlassian cannot verify that Customer or an Affiliate owns or controls the domain. Product administrators appointed by Customer may also take over management of accounts previously registered using an email address belonging to Customer’s domain, which become “managed accounts” (or similar term), as described in the Documentation 3.4. Age Requirements . The Products are not intended for use by anyone under the age of 16. Customer is responsible for ensuring that all Users are at least 16 years old.”
Open citationAug 31, 2026commercial usehigh
content license
Latest stance: sublicensable or transferable
“2.1. Permitted Use . Subject to this Agreement and during the applicable Subscription Term, Atlassian grants Customer a non-exclusive, worldwide right to use the Products and related Support and Advisory Services for its and its Affiliates’ internal business purposes, in accordance with the Documentation and subject to Customer’s Scope of Use, as specified in the Order and the Product-Specific Terms. 2.2. Restrictions . Except to the extent otherwise expressly permitted by this Agreement, Customer must not (and must not permit anyone else to): (a) rent, lease, sell, distribute or sublicense the Products or (except for Affiliates) include them in a service bureau or outsourcing offering, (b) provide access to the Products to a third party, other than to Users, (c) charge its customers a specific fee for use of the Products, but Customer may charge an overall fee for its own offerings (of which the Products are ancillary), (d) use the Products to develop a similar or competing product or service, (e) reverse engineer, decompile, disassemble or seek to access the source code or non-public APIs to the Products, (f) modify or create derivative works of the Products, (g) interfere with or circumvent Product usage limits or Scope of Use restrictions, (h) remove, obscure or modify in any way any proprietary or other notices or attributions in the Products, or (i) violate the Acceptable Use Policy. 2.3. DPA . The DPA applies to Customer’s use of Products and related Support and Advisory Services and forms part of this Agreement.”
Open citationJun 17, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“Your privacy matters to us. This privacy policy explains how Atlassian Pty Ltd, Atlassian US, Inc. and our corporate affiliates (“Atlassian”, “we”, “us”, “our”) collect, use, share, and protect your information when you use our products, services, websites, or otherwise interact with us (a list of Atlassian’s corporate affiliates can be found in the List of Subsidiaries section of Atlassian’s most recent Form 10-K, available under the SEC Filings tab by selecting the “Annual Filings” filter on the page located here ). We offer a wide range of products, including our cloud and software products. We refer to all of these products, together with our other services and websites, as "Services" in this privacy policy. This privacy policy also explains your choices surrounding how we use information about you, which includes how you can object to certain uses of information about you and how you can access and update certain information about you. If you do not agree with this privacy policy, do not access or use our Services or interact with any other aspect of our business. For individuals in the European Economic Area, United Kingdom, or the United States: please refer to the appropriate “ Regional disclosures ” for additional details that may be relevant to you.”
Open citationJun 17, 2026subprocessors / sharingmedium
data sharing
Latest stance: third party or vendor sharing
“Doing so may give third-party services access to your account and information about you, like your name and email address. When you intentionally interact with such third-party services, we may disclose certain information to those third parties or receive information from those third parties, consistent with your privacy settings on the third-party service. If you purchase or install a third-party service using Atlassian Marketplace, we will also disclose Order information to the third party in accordance with the Atlassian Marketplace Terms of Use . Third-party service policies and procedures are not controlled by us, and this privacy policy does not cover how third-party services use your information. We encourage you to review the privacy policies of third parties before connecting to or using their applications or services to learn more about their privacy and information handling practices. If you object to information about you being disclosed to these third parties, please do not install or connect the third-party service. Links to Third-Party Sites: The Services may include links that direct you to other websites or services whose privacy practices may differ from ours. If you submit information to any of those third-party sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit. Third-Party Widgets: Some of our services contain widgets and social media features, such as the Twitter "tweet" button or Facebook "like" button.”
Open citationJun 17, 2026privacyhigh
data sharing
Latest stance: sale or sell
“For more information on how to exercise these your rights, please see the “ How to access and control your information ” section. We encourage you to manage your information, and to make use of the privacy controls we have included in our Services. In order to protect your information from unauthorized access or deletion, we may require you to provide additional information to verify your identity. If we cannot verify your identity, we may not be able to fulfill your request. Opt out of “sales”, “sharing”, and “targeted advertising” : You may also opt out of “sales” of personal information to third parties, “sharing” of personal information for purposes of cross-context behavioral advertising, and “targeted advertising” by clicking here and following the instructions. Where required, we also honor requests to opt out submitted via privacy preference signals recognized under applicable law, such as the Global Privacy Control (“GPC”). For more information on the GPC and how to use a browser or browser extension incorporating the GPC signal, see Global Privacy Control — Take Control Of Your Privacy . We do not knowingly sell or share the personal information of consumers under 16 years of age. Authorized agent: You may also authorize an agent to exercise your rights on your behalf. To do this, you must provide the authorized agent with written permission to exercise your rights on your behalf, and we may request a copy of this written permission from the agent when they make a request on your behalf. We may also ask you to verify your own identity or directly confirm with you that you have granted permission to the authorized agent.”
Open citationJun 17, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“For more information on how to exercise these your rights, please see the “ How to access and control your information ” section. We encourage you to manage your information, and to make use of the privacy controls we have included in our Services. In order to protect your information from unauthorized access or deletion, we may require you to provide additional information to verify your identity. If we cannot verify your identity, we may not be able to fulfill your request. Opt out of “sales”, “sharing”, and “targeted advertising” : You may also opt out of “sales” of personal information to third parties, “sharing” of personal information for purposes of cross-context behavioral advertising, and “targeted advertising” by clicking here and following the instructions. Where required, we also honor requests to opt out submitted via privacy preference signals recognized under applicable law, such as the Global Privacy Control (“GPC”). For more information on the GPC and how to use a browser or browser extension incorporating the GPC signal, see Global Privacy Control — Take Control Of Your Privacy . We do not knowingly sell or share the personal information of consumers under 16 years of age. Authorized agent: You may also authorize an agent to exercise your rights on your behalf. To do this, you must provide the authorized agent with written permission to exercise your rights on your behalf, and we may request a copy of this written permission from the agent when they make a request on your behalf. We may also ask you to verify your own identity or directly confirm with you that you have granted permission to the authorized agent.”
Open citationJun 17, 2026subprocessors / sharingmedium
data sharing
Latest stance: third party or vendor sharing
“E-Mail: ukrepresentative@atlassian.com International transfers: We collect information globally and may transfer, process, and store your information outside of your country of residence, to wherever we or our third-party service providers operate for the purpose of providing you the Services. Whenever we transfer your information, we take steps to protect it. International transfers within the Atlassian Companies: To facilitate our global operations, we transfer information globally and allow access to that information from countries in which the Atlassian owned or operated companies have operations for the purposes described in this privacy policy. These countries may not have equivalent privacy and data protection laws to the laws of your country. When we disclose information about you within and among Atlassian corporate affiliates, we make use of the Data Privacy Framework to receive personal data transfers from the European Union/European Economic Area to the U.S. (see the “Data Privacy Framework notice” section below), and the standard contractual data protection clauses (see here ), which have been approved by the European Commission, to safeguard the transfer of information we collect from the European Economic Area, the United Kingdom (the "UK"), and Switzerland. Refer to this page for a list of countries to which we regularly transfer personal data. Data Privacy Framework notice: On July 10, 2023, the European Commission’s adequacy decision for the EU-U.S.”
Open citationJun 17, 2026audit / residencymedium
data sharing
Latest stance: third party or vendor sharing
“Where you have asked us to disclose data to third parties, for example, by installing third-party apps, you will need to contact those third-party service providers directly to have your information deleted or otherwise restricted. If you have unresolved concerns, you may have the right to complain to a data protection authority in the country where you live, where you work, or where you feel your rights were infringed.”
Open citationJun 17, 2026retentionmedium
data sharing
Latest stance: third party or vendor sharing
“Your Rights: Where applicable under local law, you may have certain rights with respect to your personal information. For more information about region-specific rights for residents of the European Economic Area, United Kingdom, and the United States, please refer to the “ Regional disclosures ” section. Depending on which jurisdiction you live in, you may have the right to request information about our processing of your information, to request a copy of your information, to object to our use of your information (including for marketing purposes), to request the deletion or restriction of your information, to request your information in a structured, electronic format, to request to correct or update your information, to request that we transfer your information to a third party, and to request to opt out of certain disclosures of personal information and targeted advertising. In the “ Your choices ” section, we describe the tools and processes for making different requests associated with these rights. You can exercise some of the choices by logging into the Services and using settings available within the Services or your account. For all other requests, you may contact us as provided in the “ How to contact us ” section. Your requests and choices may be limited in certain cases: for example, if fulfilling your request would reveal information about another person, or if you ask to delete information which we are required or permitted by law to retain.”
Open citationJun 17, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“We disclose information we collect to affiliated companies and, in some cases, to prospective affiliates. Affiliated companies are companies owned or operated by us. The protections of this privacy policy apply to the information we disclose in these circumstances. Atlassian companies: We disclose information to other Atlassian corporate affiliates in order to operate, maintain, and improve the Services, and to offer you other Atlassian affiliated services. This includes companies that own or operate the Services. Business Transfers: We may disclose or transfer information we collect under this privacy policy in connection with any merger, sale of company assets, financing, reorganization, dissolution, or acquisition of all or a portion of our business to another company. You will be notified via email and/or a prominent notice on the Services if a transaction takes place, as well as any choices you may have regarding your information.”
Open citationJun 17, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“E-Mail: ukrepresentative@atlassian.com International transfers: We collect information globally and may transfer, process, and store your information outside of your country of residence, to wherever we or our third-party service providers operate for the purpose of providing you the Services. Whenever we transfer your information, we take steps to protect it. International transfers within the Atlassian Companies: To facilitate our global operations, we transfer information globally and allow access to that information from countries in which the Atlassian owned or operated companies have operations for the purposes described in this privacy policy. These countries may not have equivalent privacy and data protection laws to the laws of your country. When we disclose information about you within and among Atlassian corporate affiliates, we make use of the Data Privacy Framework to receive personal data transfers from the European Union/European Economic Area to the U.S. (see the “Data Privacy Framework notice” section below), and the standard contractual data protection clauses (see here ), which have been approved by the European Commission, to safeguard the transfer of information we collect from the European Economic Area, the United Kingdom (the "UK"), and Switzerland. Refer to this page for a list of countries to which we regularly transfer personal data. Data Privacy Framework notice: On July 10, 2023, the European Commission’s adequacy decision for the EU-U.S.”
Open citationJun 17, 2026subprocessors / sharingmedium
data sharing
Latest stance: third party or vendor sharing
“We make collaboration tools, and we want them to work well for you. This means disclosing information through the Services and to certain third parties. We disclose information we collect in the ways discussed below.”
Open citationJun 17, 2026audit / residencymedium
data sharing
Latest stance: third party or vendor sharing
“Your Rights: Where applicable under local law, you may have certain rights with respect to your personal information. For more information about region-specific rights for residents of the European Economic Area, United Kingdom, and the United States, please refer to the “ Regional disclosures ” section. Depending on which jurisdiction you live in, you may have the right to request information about our processing of your information, to request a copy of your information, to object to our use of your information (including for marketing purposes), to request the deletion or restriction of your information, to request your information in a structured, electronic format, to request to correct or update your information, to request that we transfer your information to a third party, and to request to opt out of certain disclosures of personal information and targeted advertising. In the “ Your choices ” section, we describe the tools and processes for making different requests associated with these rights. You can exercise some of the choices by logging into the Services and using settings available within the Services or your account. For all other requests, you may contact us as provided in the “ How to contact us ” section. Your requests and choices may be limited in certain cases: for example, if fulfilling your request would reveal information about another person, or if you ask to delete information which we are required or permitted by law to retain.”
Open citationJun 17, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“These widgets and features may collect your IP address, which page you are visiting on the Services, and may set a cookie to enable the feature to function properly. Widgets and social media features are either hosted by a third-party or hosted directly on our Services. You should always check the privacy settings and notices in these third-party services to understand how those third-parties may use your information. With your consent: We may also disclose information about you to third parties when you give us consent to do so. For example, we often display personal testimonials of satisfied customers on our public websites. With your consent, we may post your name alongside the testimonial. Compliance with Enforcement Requests and Applicable Laws; Enforcement of Our Terms and Policies; Enforcement of Our Rights: We may disclose information about you to government authorities, law enforcement, or industry peers if we believe that sharing is reasonably necessary to (a) comply with any applicable law, regulation, legal process or enforceable governmental request, or legal obligation, (b) enforce the terms of our agreements and our policies, (c) protect the security or integrity of our products and services, (d) protect Atlassian, our customers or the public from harm or illegal activities, or (e) respond to an emergency which we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person.”
Open citationJun 17, 2026trainingmedium
data sharing
Latest stance: third party or vendor sharing
“We disclose information to third parties that help us operate, provide, improve, integrate, customize, support, and market our Services. All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, excluding aggregators and providers of the text messaging services. Service Providers: We work with third-party service providers to provide website and application development, hosting, maintenance, backup, storage, virtual infrastructure, payment processing, analysis, marketing, and other services for us, which may require them to access or use information about you. If a service provider needs to access information about you to perform services on our behalf, they do so under close instruction from us, including appropriate security and confidentiality procedures designed to protect your information. Atlassian Partners: We work with a global network of partners who provide consulting, implementation, training and other services around our products. We may disclose your information to these third parties in connection with their services, such as to assist with billing and collections, to provide localized support, and to provide customizations. We may also disclose information to these third parties where you have agreed to that disclosure. Third-Party Services: You, your administrator or other Service users may choose to add new functionality or change the behavior of the Services by installing or connecting third-party services.”
Open citationJun 17, 2026indemnity / liabilitymedium
data sharing
Latest stance: third party or vendor sharing
“DPF, the UK Extension to the EU-U.S. DPF, and Swiss-U.S. DPF and subsequently transfers to a third party acting as an agent on its behalf. Atlassian remains liable under the EU-U.S. DPF Principles, and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF Principles if the Atlassian’s agent processes personal information in a manner inconsistent with the EU-U.S. DPF Principles, and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF Principles, unless the Atlassian proves that it is not responsible for the event giving rise to damage.”
Open citationJun 17, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“This privacy policy describes Atlassian’s data practices as a controller of personal information. Please note that this privacy policy does not apply to the extent that we process personal information in the role of a processor or service provider on behalf of our customers, as further specified in the Data Processing Addendum entered into with those customers. When Atlassian processes personal information on behalf of our customers (such as your employer, if applicable), the customer is the controller of the personal information processed and manages those accounts and any Service sites. In such cases, Atlassian acts as a processor or service provider on behalf of our customer and handles your information according to the instructions of that organization. We are not responsible for the privacy or security practices of our customers, which may differ from those described in this privacy policy. For more information about how an Atlassian customer uses your personal information, or to exercise the rights you may have with respect to that information, please contact that organization directly.”
Open citationJun 17, 2026subprocessors / sharingmedium
data sharing
Latest stance: third party or vendor sharing
“We disclose information to third parties that help us operate, provide, improve, integrate, customize, support, and market our Services. All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, excluding aggregators and providers of the text messaging services. Service Providers: We work with third-party service providers to provide website and application development, hosting, maintenance, backup, storage, virtual infrastructure, payment processing, analysis, marketing, and other services for us, which may require them to access or use information about you. If a service provider needs to access information about you to perform services on our behalf, they do so under close instruction from us, including appropriate security and confidentiality procedures designed to protect your information. Atlassian Partners: We work with a global network of partners who provide consulting, implementation, training and other services around our products. We may disclose your information to these third parties in connection with their services, such as to assist with billing and collections, to provide localized support, and to provide customizations. We may also disclose information to these third parties where you have agreed to that disclosure. Third-Party Services: You, your administrator or other Service users may choose to add new functionality or change the behavior of the Services by installing or connecting third-party services.”
Open citationJun 17, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“DPF, the UK Extension to the EU-U.S. DPF, and Swiss-U.S. DPF and subsequently transfers to a third party acting as an agent on its behalf. Atlassian remains liable under the EU-U.S. DPF Principles, and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF Principles if the Atlassian’s agent processes personal information in a manner inconsistent with the EU-U.S. DPF Principles, and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF Principles, unless the Atlassian proves that it is not responsible for the event giving rise to damage.”
Open citationJun 17, 2026retentionmedium
data sharing
Latest stance: third party or vendor sharing
“Where you have asked us to disclose data to third parties, for example, by installing third-party apps, you will need to contact those third-party service providers directly to have your information deleted or otherwise restricted. If you have unresolved concerns, you may have the right to complain to a data protection authority in the country where you live, where you work, or where you feel your rights were infringed.”
Open citationJun 17, 2026subprocessors / sharingmedium
data sharing
Latest stance: third party or vendor sharing
“We disclose information we collect to affiliated companies and, in some cases, to prospective affiliates. Affiliated companies are companies owned or operated by us. The protections of this privacy policy apply to the information we disclose in these circumstances. Atlassian companies: We disclose information to other Atlassian corporate affiliates in order to operate, maintain, and improve the Services, and to offer you other Atlassian affiliated services. This includes companies that own or operate the Services. Business Transfers: We may disclose or transfer information we collect under this privacy policy in connection with any merger, sale of company assets, financing, reorganization, dissolution, or acquisition of all or a portion of our business to another company. You will be notified via email and/or a prominent notice on the Services if a transaction takes place, as well as any choices you may have regarding your information.”
Open citationJun 17, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“If you have questions about the categories of information we may collect about you or the sources of such information, please see the “ Information we collect ” section. For more details about our processing activities, please see the “ How we use information ” section. And for more information about how we may disclose information to third parties, please see the “ How we disclose information ” section. Sensitive personal information: We do not use or disclose sensitive personal information for purposes other than permitted under applicable law. Retention: How long we keep information we collect about you depends on the type of information, the purposes for which it was collected, applicable legal or regulatory requirements, and user expectations and preferences. After such time, we will either delete or de-identify your information or, if this is not possible (for example, because the information has been stored in backup archives), then we will securely store your information and isolate it from any further use until deletion is possible. Please see the “ How long we keep information ” section for more information about specific retention criteria for different categories of personal information. Your rights: If you are a U.S. resident, you have the following rights regarding your personal information: To request information about our processing of your personal information; To request access to and/or a copy of certain information we hold about you (including in a portable and/or machine-readable format); To update or correct your personal information; To request that we delete certain personal information we hold about you, subject to certain exceptions; To opt out of the “sale” of personal information, the “sharing” of personal information or “targeted”
Open citationJun 17, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, Atlassian commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF to TRUSTe, an alternative dispute resolution provider based in the United States. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit Submit a Report - Watchdog for more information or to file a complaint. These dispute resolution services are provided at no cost to you. The Federal Trade Commission has jurisdiction over Atlassian’s compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF. For complaints regarding EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and Swiss-U.S. DPF compliance not resolved by any of the other DPF mechanisms, you have the possibility, under certain conditions, to invoke binding arbitration. Further information can be found on the official DPF website: Data Privacy Framework . In certain situations, Atlassian may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. In the context of onward transfers, Atlassian is accountable for the processing of personal data it receives, under the EU-U.S.”
Open citationJun 17, 2026traininghigh
model training
Latest stance: training permitted
“To provide the Services and personalize your experience; To develop and improve the Services, including machine learning and artificial intelligence model training; To communicate with you about the Services; To conduct marketing and promotional activities; To provide customer support; Verify your account credentials as needed to log you into the Services and help safeguard your account’s security; Protect our rights, privacy, safety, or property, and/or that of our affiliated companies, you, or other parties, including to enforce this privacy policy and any other agreements or policies; Detect and prevent fraud, illegal activity, or violations of the terms of our agreements and our Service policies, and to maintain the security of our IT systems, architecture, assets, customers, and networks; and Aggregate or de-identify data.”
Open citationJun 17, 2026traininghigh
model training
Latest stance: training permitted
“We may use artificial intelligence in responding to your pricing, billing or licensing-related requests. We also communicate with you about new Services, product offers, promotions, and contests. You can control whether you receive these communications as described below at “ How to access and control your information ” under "Opt-out of communications." To provide customer support: We use your information to resolve technical issues you encounter, to respond to your requests for assistance, to analyze crash information, and to repair and improve the Services, including for development, training, or fine-tuning of machine learning and artificial intelligence models. We may also use generative artificial intelligence in responding to your support related requests. Where you give us express permission to do so, we may disclose information to a third-party expert for the purpose of responding to support-related requests. To maintain Service safety and security: We use information about you and your use of the Services to verify accounts and activity, to detect, prevent, and respond to potential or actual security incidents, and to monitor and protect against other malicious, deceptive, fraudulent, illegal or inappropriate activity, including violations of Service policies. Detection and response may leverage generative artificial intelligence or machine learning tools. To protect our legitimate business interests and legal rights: Where required by law or where we believe it is necessary to protect our legal rights and interests, or the legal rights or interests of others, we use information about you in connection with legal claims, compliance, regulatory, and audit functions, and disclosures in connection with the acquisition, merger or sale of a business.”
Open citationJun 17, 2026retentionhigh
content ownership
Latest stance: platform claims or reserves rights
“Managed accounts: If the Services are made available to you through an organization (e.g., your employer), we retain your information as long as required by the administrator of your account. For more information, see "Managed accounts and administrators" at the “ How we disclose information ” section. Marketing information: If you have elected to receive marketing emails from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our Services, such as when you last opened an email from us or ceased using your Atlassian account. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.”
Open citationJun 17, 2026retentionmedium
data sharing
Latest stance: third party or vendor sharing
“If you have questions about the categories of information we may collect about you or the sources of such information, please see the “ Information we collect ” section. For more details about our processing activities, please see the “ How we use information ” section. And for more information about how we may disclose information to third parties, please see the “ How we disclose information ” section. Sensitive personal information: We do not use or disclose sensitive personal information for purposes other than permitted under applicable law. Retention: How long we keep information we collect about you depends on the type of information, the purposes for which it was collected, applicable legal or regulatory requirements, and user expectations and preferences. After such time, we will either delete or de-identify your information or, if this is not possible (for example, because the information has been stored in backup archives), then we will securely store your information and isolate it from any further use until deletion is possible. Please see the “ How long we keep information ” section for more information about specific retention criteria for different categories of personal information. Your rights: If you are a U.S. resident, you have the following rights regarding your personal information: To request information about our processing of your personal information; To request access to and/or a copy of certain information we hold about you (including in a portable and/or machine-readable format); To update or correct your personal information; To request that we delete certain personal information we hold about you, subject to certain exceptions; To opt out of the “sale” of personal information, the “sharing” of personal information or “targeted”
Open citationJun 17, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“We make collaboration tools, and we want them to work well for you. This means disclosing information through the Services and to certain third parties. We disclose information we collect in the ways discussed below.”
Open citationJun 17, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“Atlassian collects information directly from you when you provide it to us, automatically when you use our Services, and from other sources including other users of the Services, other services you link to your account, other Atlassian companies, partners, and third-party providers. How we use information depends on which Services you use, how you use them, and any preferences you have communicated to us. We use information for a range of purposes described below, including to provide the Services and personalize your experience, to develop and improve our Services, to communicate with you, to conduct marketing and promotional activities, to provide customer support, to maintain Service safety and security, to protect our interests and rights, with your consent, and to aggregate and/or de-identify data. We disclose information as described below, including to service providers, Atlassian partners, providers of third-party services, for compliance with enforcement requests and applicable laws, to enforce our terms and policies and our rights, to Atlassian affiliated companies or in connection with business transfers, as well as with your consent. Additionally, when you use the Services, we disclose certain information about you to other Service users as described in more detail below. Where applicable under local law, you may have certain rights or choices with respect to your personal information, including to request information about our processing of information, to request a copy of your information, to object to our use of information, to request the deletion or restriction of information, to request a disclosure of information in a portable format, or to opt out of certain disclosures of personal information and targeted advertising.”
Open citationJun 17, 2026subprocessors / sharingmedium
data sharing
Latest stance: third party or vendor sharing
“These widgets and features may collect your IP address, which page you are visiting on the Services, and may set a cookie to enable the feature to function properly. Widgets and social media features are either hosted by a third-party or hosted directly on our Services. You should always check the privacy settings and notices in these third-party services to understand how those third-parties may use your information. With your consent: We may also disclose information about you to third parties when you give us consent to do so. For example, we often display personal testimonials of satisfied customers on our public websites. With your consent, we may post your name alongside the testimonial. Compliance with Enforcement Requests and Applicable Laws; Enforcement of Our Terms and Policies; Enforcement of Our Rights: We may disclose information about you to government authorities, law enforcement, or industry peers if we believe that sharing is reasonably necessary to (a) comply with any applicable law, regulation, legal process or enforceable governmental request, or legal obligation, (b) enforce the terms of our agreements and our policies, (c) protect the security or integrity of our products and services, (d) protect Atlassian, our customers or the public from harm or illegal activities, or (e) respond to an emergency which we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person.”
Open citationGenerated from live stance events. Informational only, not legal advice.