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Appian policy evolution

Before/after stance changes across captured policy versions, with exact citations. If no before/after delta is available yet, AIRIN shows the latest citation-backed stance events instead.

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No before/after stance delta is available for this filter yet. Latest citation-backed stance events are shown below.
Aug 28, 2026commercial usemedium

commercial use

Latest stance: restricted

EXCEPT AS WARRANTED IN THE LICENSE AGREEMENT, APPIAN AND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE SOFTWARE AND ANY RELATED SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.</p>\r\n<p>Any Software which is downloaded from this website for or on behalf of the United States of America, its agencies and/or instrumentalities (“U.S. Government”), is provided with Restricted Rights. Use, duplication, or disclosure by the U.S. Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 or subparagraphs (c)(1) and (2) of the Commercial Computer Software – Restricted Rights at 48 CFR 52.227-19, as applicable. Manufacturer is Appian Corporation, 7950 Jones Branch Dr, Tysons, VA 22102.</p>\r\n<p>You may download, view, copy, and print documents incorporated in these documents (the “Documents”) from this website subject to the following: (a) the Documents may be used solely for personal, informational, non-commercial purposes; and (b) the Documents may not be modified or altered in any way. You may not use, download, upload, copy, print, display, perform, reproduce, publish, license, post, transmit, or distribute any information from this website in whole or in part without the express written authorization of Appian.
Open citation
Aug 28, 2026commercial usemedium

content license

Latest stance: broad license

You shall not distribute or otherwise publish any content containing a solicitation of funds, promotion, advertising, solicitation for goods or services, or other commercial matter. You agree not to solicit other users of this website to use or join or become members of any commercial online or offline service or other organization. Except where expressly authorized by Appian, you agree not to collect or store personal data about other users.</p>\r\n<p>By uploading, emailing, posting, publishing or otherwise transmitting content to any Forum or submitting any content to Appian, you acknowledge that such content is nonconfidential and automatically grant (or warrant that the owner of such rights has expressly granted) Appian a perpetual, royalty-free, irrevocable, nonexclusive right and license to use, reproduce, modify, adapt, publish, transmit and distribute such content on in any form, medium, or technology now known or later developed. In addition, you warrant that all so-called moral rights in the content have been waived.</p>\r\n<p>9. We reserve the right to release information to the proper authorities, as a result of a violation of these Terms, our standards, or unlawful acts, if the information is subpoenaed and/or if we deem it necessary and/or appropriate. Further, you agree that Appian may, in its sole discretion, at any time terminate your access to this website and any account(s) you may have in connection with this website.
Open citation
Aug 28, 2026commercial usemedium

commercial use

Latest stance: restricted

Forums shall be used in a noncommercial manner only. You shall not distribute or otherwise publish any content containing a solicitation of funds, promotion, advertising, solicitation for goods or services, or other commercial matter. You agree not to solicit other users of this website to use or join or become members of any commercial online or offline service or other organization. Except where expressly authorized by Appian, you agree not to collect or store personal data about other users.
Open citation
Aug 28, 2026moderationhigh

content ownership

Latest stance: platform claims or reserves rights

9. We reserve the right to release information to the proper authorities, as a result of a violation of these Terms, our standards, or unlawful acts, if the information is subpoenaed and/or if we deem it necessary and/or appropriate. Further, you agree that Appian may, in its sole discretion, at any time terminate your access to this website and any account(s) you may have in connection with this website. Access to this website may be monitored by Appian.
Open citation
Aug 28, 2026commercial usehigh

content ownership

Latest stance: platform claims or reserves rights

You shall not distribute or otherwise publish any content containing a solicitation of funds, promotion, advertising, solicitation for goods or services, or other commercial matter. You agree not to solicit other users of this website to use or join or become members of any commercial online or offline service or other organization. Except where expressly authorized by Appian, you agree not to collect or store personal data about other users.</p>\r\n<p>By uploading, emailing, posting, publishing or otherwise transmitting content to any Forum or submitting any content to Appian, you acknowledge that such content is nonconfidential and automatically grant (or warrant that the owner of such rights has expressly granted) Appian a perpetual, royalty-free, irrevocable, nonexclusive right and license to use, reproduce, modify, adapt, publish, transmit and distribute such content on in any form, medium, or technology now known or later developed. In addition, you warrant that all so-called moral rights in the content have been waived.</p>\r\n<p>9. We reserve the right to release information to the proper authorities, as a result of a violation of these Terms, our standards, or unlawful acts, if the information is subpoenaed and/or if we deem it necessary and/or appropriate. Further, you agree that Appian may, in its sole discretion, at any time terminate your access to this website and any account(s) you may have in connection with this website.
Open citation
Aug 28, 2026commercial usemedium

commercial use

Latest stance: restricted

You may download, view, copy, and print documents incorporated in these documents (the “Documents”) from this website subject to the following: (a) the Documents may be used solely for personal, informational, non-commercial purposes; and (b) the Documents may not be modified or altered in any way. You may not use, download, upload, copy, print, display, perform, reproduce, publish, license, post, transmit, or distribute any information from this website in whole or in part without the express written authorization of Appian. Documents specified above do not include the design or layout of this website or any other Appian owned, operated, licensed, or controlled website. Elements of Appian websites are protected by trade dress, trademark, unfair competition, and other laws and may not be copied or imitated in whole or in part. No logo, graphic, sound, or image from any Appian website may be copied or retransmitted unless expressly permitted in writing by Appian.
Open citation
Aug 28, 2026traininghigh

model training

Latest stance: training permitted

\r\n<li><a href=\&#34;/content/appian-aem/en/blog/acp/process-automation/generative-ai-vs-large-language-models.html\&#34;>Generative AI vs LLMs: What's the Difference?</a></li>\r\n<li><a href=\&#34;/content/appian-aem/en/learn/topics/enterprise-ai/ai-agents-what-are-how-use-them-your-processes.html\&#34;>What are AI Agents, and How to Use Them in Processes?</a></li>\r\n<li><a href=\&#34;/content/appian-aem/en/blog/acp/process-automation/ai-workflow-automation.html\&#34;>AI Workflow Automation: See How it Works</a></li>\r\n<li><a href=\&#34;/content/appian-aem/en/learn/topics/know-your-customer-process/kyc-guide.html\&#34;>KYC Process: The Complete Guide</a></li>\r\n<li><a href=\&#34;/content/appian-aem/en/blog/acp/ai/how-does-ai-model-training-work.html\&#34;>How Does AI Model Training Work?</a></li>\r\n<li><a href=\&#34;/content/appian-aem/en/blog/acp/insurance/generative-ai-for-insurance.html\&#34;>Generative AI For Insurance</a></li>\r\n<li><a href=\&#34;https://appian.com/blog/acp/data-fabric/data-fabric-benefits.html\&#34;>Data Fabric's 5 Key Benefits</a></li>\r\n<li><a href=\&#34;https://appian.com/blog/acp/process-mining/continuous-improvement-process-explained.html\&#34;>What is a Continuous Improvement Process &amp; How to Implement&nbsp;It</a></li>\r\n</ul>\r\n&#34;}}" id="rich-text-e8cd24909a" class="cmp-text"> Generative AI vs LLMs: What's the Difference? What are AI Agents, and How to Use Them in Processes?
Open citation
Jul 31, 2026retentionmedium

data sharing

Latest stance: third party or vendor sharing

The California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act (“CPRA”) grant residents of California certain privacy protections as “consumers”, unless a statutory exception applies. You have a number of consumer rights, including the right to access or delete Personal Data collected by a business, the right to have that data corrected, the right to know of and opt out of automated decision making, and to opt-out of sharing your Personal Data for targeted advertising purposes.&nbsp; The categories of data we collect are set out in Section 2 above.&nbsp;</p>\r\n<p>You also have the right to opt out of a “sale” of your Personal Data. Whilst the CCPA defines “sale” in very broad terms that encompass many commonly occurring data sharing arrangements, transfers to service providers are not considered “sales” as defined under the CCPA. Appian does not sell Personal Data. As set out above we do share some Personal Data with service providers, for the purposes set out above, including targeted advertising.. <br>\r\n<br>\r\nTo submit a request to exercise any of your rights under the CCPA or CPRA access and/or delete your Personal Data if you are a resident of California, please submit a request through our Privacy Portal and select ‘other”. (<a href=\&#34;https://portals.appian.com/data-privacy\&#34; target=\&#34;_blank\&#34;>https://portals.appian.com/data-privacy</a>).</p>\r\n&#34;}}" id="rich-text-4ebcf0ac6b" class="cmp-text"> The California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act (“CPRA”) grant residents of California certain privacy protections as “consumers”, unless a statutory exception applies.
Open citation
Jul 31, 2026retentionmedium

retention

Latest stance: indefinite or necessity based

We will only retain your Personal Data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.</p>\r\n<p>When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.</p>\r\n&#34;}}" id="rich-text-637886f68e" class="cmp-text"> We will only retain your Personal Data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Open citation
Jul 31, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

Other companies in our group who provide services to us. Service providers who provide IT, system administration and other centralized services. Service providers who provide marketing, research, events planning and hosting, and data enrichment. Professional advisers including lawyers, bankers, auditors and insurers. Government bodies that require us to report processing activities, or as otherwise required by law or to respond to legal processes. Our partners, for the purposes of enabling our partners to contact you about our services. You can find more information about the partners that we work with here .
Open citation
Jul 31, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

We share your Personal Data within our group of companies or service providers which involves transferring your data outside the European Economic Area (EEA).</p>\r\n<ul>\r\n<li>We are subject to the provisions of the General Data Protection Regulation that protects your Personal Data. Where we transfer your data to third parties outside of the EEA, we will ensure that certain safeguards are in place to ensure a similar degree of security for your Personal Data. As such:</li>\r\n<li>We may transfer your Personal Data to countries that the European Commission have approved as providing an adequate level of protection for Personal Data by; or</li>\r\n<li>We may transfer your Personal Data to affiliates or service providers who are established outside of the EEA, using Standard Contractual Clauses or certification mechanisms approved by the European Commission which give Personal Data the same protection it has in Europe.</li>\r\n</ul>\r\n<p>If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.&nbsp;</p>\r\n&#34;}}" id="rich-text-9c032321f7" class="cmp-text"> We share your Personal Data within our group of companies or service providers which involves transferring your data outside the European Economic Area (EEA).
Open citation
Jul 31, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

We are subject to the provisions of the General Data Protection Regulation that protects your Personal Data. Where we transfer your data to third parties outside of the EEA, we will ensure that certain safeguards are in place to ensure a similar degree of security for your Personal Data. As such: We may transfer your Personal Data to countries that the European Commission have approved as providing an adequate level of protection for Personal Data by; or We may transfer your Personal Data to affiliates or service providers who are established outside of the EEA, using Standard Contractual Clauses or certification mechanisms approved by the European Commission which give Personal Data the same protection it has in Europe.
Open citation
Jul 31, 2026retentionhigh

data sharing

Latest stance: sale or sell

The California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act (“CPRA”) grant residents of California certain privacy protections as “consumers”, unless a statutory exception applies. You have a number of consumer rights, including the right to access or delete Personal Data collected by a business, the right to have that data corrected, the right to know of and opt out of automated decision making, and to opt-out of sharing your Personal Data for targeted advertising purposes.&nbsp; The categories of data we collect are set out in Section 2 above.&nbsp;</p>\r\n<p>You also have the right to opt out of a “sale” of your Personal Data. Whilst the CCPA defines “sale” in very broad terms that encompass many commonly occurring data sharing arrangements, transfers to service providers are not considered “sales” as defined under the CCPA. Appian does not sell Personal Data. As set out above we do share some Personal Data with service providers, for the purposes set out above, including targeted advertising.. <br>\r\n<br>\r\nTo submit a request to exercise any of your rights under the CCPA or CPRA access and/or delete your Personal Data if you are a resident of California, please submit a request through our Privacy Portal and select ‘other”. (<a href=\&#34;https://portals.appian.com/data-privacy\&#34; target=\&#34;_blank\&#34;>https://portals.appian.com/data-privacy</a>).</p>\r\n&#34;}}" id="rich-text-4ebcf0ac6b" class="cmp-text"> The California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act (“CPRA”) grant residents of California certain privacy protections as “consumers”, unless a statutory exception applies.
Open citation
Jul 31, 2026privacyhigh

data sharing

Latest stance: sale or sell

You also have the right to opt out of a “sale” of your Personal Data. Whilst the CCPA defines “sale” in very broad terms that encompass many commonly occurring data sharing arrangements, transfers to service providers are not considered “sales” as defined under the CCPA. Appian does not sell Personal Data. As set out above we do share some Personal Data with service providers, for the purposes set out above, including targeted advertising..
Open citation
Jul 31, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

As explained above Appian sometimes provides personal information to third parties to perform services on our behalf. If we transfer personal information received under the Data Privacy Framework to a third party, the third party's access, use, and disclosure of the personal information must also be in compliance with our Data Privacy Framework obligations, and we will remain liable under the Data Privacy Framework for any failure to do so by the third party unless we prove we are not responsible for the event giving rise to the damage.
Open citation
Jul 31, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF.</p>\r\n<p>EU, UK and Swiss individuals also have the possibility, under certain conditions, to invoke binding arbitration for complaints regarding Appian’s compliance with the Data Privacy Framework Principles, which have not been resolved by any of the other Data Privacy Framework mechanisms. You can find additional information here:&nbsp;<a href=\&#34;https://www.dataprivacyframework.gov/framework-article/ANNEX-I-introduction\&#34; target=\&#34;_blank\&#34;>https://www.dataprivacyframework.gov/framework-article/ANNEX-I-introduction</a></p>\r\n<p>As explained above Appian sometimes provides personal information to third parties to perform services on our behalf. If we transfer personal information received under the Data Privacy Framework to a third party, the third party's access, use, and disclosure of the personal information must also be in compliance with our Data Privacy Framework obligations, and we will remain liable under the Data Privacy Framework for any failure to do so by the third party unless we prove we are not responsible for the event giving rise to the damage.</p>\r\n&#34;}}" id="rich-text-d576e38399" class="cmp-text"> For the purposes of the processing envisaged in this Policy, with regards to personal data transferred the the United States from the European Union, Switzerland, or the UK, Appian is a participant in and adheres to the EU-U.S.
Open citation
Jul 31, 2026governing lawmedium

dispute terms

Latest stance: arbitration or waiver

EU, UK and Swiss individuals also have the possibility, under certain conditions, to invoke binding arbitration for complaints regarding Appian’s compliance with the Data Privacy Framework Principles, which have not been resolved by any of the other Data Privacy Framework mechanisms. You can find additional information here: https://www.dataprivacyframework.gov/framework-article/ANNEX-I-introduction
Open citation
Jul 31, 2026traininghigh

model training

Latest stance: training permitted

\r\n<li><a href=\&#34;/content/appian-aem/en/blog/acp/process-automation/generative-ai-vs-large-language-models.html\&#34;>Generative AI vs LLMs: What's the Difference?</a></li>\r\n<li><a href=\&#34;/content/appian-aem/en/learn/topics/enterprise-ai/ai-agents-what-are-how-use-them-your-processes.html\&#34;>What are AI Agents, and How to Use Them in Processes?</a></li>\r\n<li><a href=\&#34;/content/appian-aem/en/blog/acp/process-automation/ai-workflow-automation.html\&#34;>AI Workflow Automation: See How it Works</a></li>\r\n<li><a href=\&#34;/content/appian-aem/en/learn/topics/know-your-customer-process/kyc-guide.html\&#34;>KYC Process: The Complete Guide</a></li>\r\n<li><a href=\&#34;/content/appian-aem/en/blog/acp/ai/how-does-ai-model-training-work.html\&#34;>How Does AI Model Training Work?</a></li>\r\n<li><a href=\&#34;/content/appian-aem/en/blog/acp/insurance/generative-ai-for-insurance.html\&#34;>Generative AI For Insurance</a></li>\r\n<li><a href=\&#34;https://appian.com/blog/acp/data-fabric/data-fabric-benefits.html\&#34;>Data Fabric's 5 Key Benefits</a></li>\r\n<li><a href=\&#34;https://appian.com/blog/acp/process-mining/continuous-improvement-process-explained.html\&#34;>What is a Continuous Improvement Process &amp; How to Implement&nbsp;It</a></li>\r\n</ul>\r\n&#34;}}" id="rich-text-e8cd24909a" class="cmp-text"> Generative AI vs LLMs: What's the Difference? What are AI Agents, and How to Use Them in Processes?
Open citation
Jul 31, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

You also have the right to opt out of a “sale” of your Personal Data. Whilst the CCPA defines “sale” in very broad terms that encompass many commonly occurring data sharing arrangements, transfers to service providers are not considered “sales” as defined under the CCPA. Appian does not sell Personal Data. As set out above we do share some Personal Data with service providers, for the purposes set out above, including targeted advertising..
Open citation
Jul 31, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

We may have to share your Personal Data with, for example:</p>\r\n<ul>\r\n<li>Other companies in our group who provide services to us.</li>\r\n<li>Service providers who provide IT, system administration and other centralized services.</li>\r\n<li>Service providers who provide marketing, research, events planning and hosting, and data enrichment.</li>\r\n<li>Professional advisers including lawyers, bankers, auditors and insurers.</li>\r\n<li>Government bodies that require us to report processing activities, or as otherwise required by law or to respond to legal processes.</li>\r\n<li>Our partners, for the purposes of enabling our partners to contact you about our services. You can find more information about the partners that we work with <a href=\&#34;https://appian.com/partners/partner-program/find-a-partner\&#34; target=\&#34;_blank\&#34;>here</a>.</li>\r\n</ul>\r\n<p>We require all third parties to whom we transfer your data to respect the security of your Personal Data and to treat it in accordance with the law. We only allow such third parties to process your Personal Data for specified purposes and in accordance with our instructions. You can ask our partners to stop sending you communications at any time by sending a message through our Privacy Portal and selecting “Other”&nbsp;&nbsp;(<a href=\&#34;https://portals.appian.com/data-privacy\&#34; target=\&#34;_blank\&#34; rel=\&#34;noopener noreferrer\&#34;>https://portals.appian.com/data-privacy</a>).</p>\r\n&#34;}}" id="rich-text-b6b38547ea" class="cmp-text"> We may have to share your Personal Data with, for example:
Open citation
Jul 27, 2026traininghigh

model training

Latest stance: training permitted

\r\n<li><a href=\&#34;/content/appian-aem/en/blog/acp/process-automation/generative-ai-vs-large-language-models.html\&#34;>Generative AI vs LLMs: What's the Difference?</a></li>\r\n<li><a href=\&#34;/content/appian-aem/en/learn/topics/enterprise-ai/ai-agents-what-are-how-use-them-your-processes.html\&#34;>What are AI Agents, and How to Use Them in Processes?</a></li>\r\n<li><a href=\&#34;/content/appian-aem/en/blog/acp/process-automation/ai-workflow-automation.html\&#34;>AI Workflow Automation: See How it Works</a></li>\r\n<li><a href=\&#34;/content/appian-aem/en/learn/topics/know-your-customer-process/kyc-guide.html\&#34;>KYC Process: The Complete Guide</a></li>\r\n<li><a href=\&#34;/content/appian-aem/en/blog/acp/ai/how-does-ai-model-training-work.html\&#34;>How Does AI Model Training Work?</a></li>\r\n<li><a href=\&#34;/content/appian-aem/en/blog/acp/insurance/generative-ai-for-insurance.html\&#34;>Generative AI For Insurance</a></li>\r\n<li><a href=\&#34;https://appian.com/blog/acp/data-fabric/data-fabric-benefits.html\&#34;>Data Fabric's 5 Key Benefits</a></li>\r\n<li><a href=\&#34;https://appian.com/blog/acp/process-mining/continuous-improvement-process-explained.html\&#34;>What is a Continuous Improvement Process &amp; How to Implement&nbsp;It</a></li>\r\n</ul>\r\n&#34;}}" id="rich-text-e8cd24909a" class="cmp-text"> Generative AI vs LLMs: What's the Difference? What are AI Agents, and How to Use Them in Processes?
Open citation
Jul 27, 2026commercial usehigh

content ownership

Latest stance: platform claims or reserves rights

You shall not distribute or otherwise publish any content containing a solicitation of funds, promotion, advertising, solicitation for goods or services, or other commercial matter. You agree not to solicit other users of this website to use or join or become members of any commercial online or offline service or other organization. Except where expressly authorized by Appian, you agree not to collect or store personal data about other users.</p>\r\n<p>By uploading, emailing, posting, publishing or otherwise transmitting content to any Forum or submitting any content to Appian, you acknowledge that such content is nonconfidential and automatically grant (or warrant that the owner of such rights has expressly granted) Appian a perpetual, royalty-free, irrevocable, nonexclusive right and license to use, reproduce, modify, adapt, publish, transmit and distribute such content on in any form, medium, or technology now known or later developed. In addition, you warrant that all so-called moral rights in the content have been waived.</p>\r\n<p>9. We reserve the right to release information to the proper authorities, as a result of a violation of these Terms, our standards, or unlawful acts, if the information is subpoenaed and/or if we deem it necessary and/or appropriate. Further, you agree that Appian may, in its sole discretion, at any time terminate your access to this website and any account(s) you may have in connection with this website.
Open citation
Jul 27, 2026commercial usemedium

content license

Latest stance: broad license

You shall not distribute or otherwise publish any content containing a solicitation of funds, promotion, advertising, solicitation for goods or services, or other commercial matter. You agree not to solicit other users of this website to use or join or become members of any commercial online or offline service or other organization. Except where expressly authorized by Appian, you agree not to collect or store personal data about other users.</p>\r\n<p>By uploading, emailing, posting, publishing or otherwise transmitting content to any Forum or submitting any content to Appian, you acknowledge that such content is nonconfidential and automatically grant (or warrant that the owner of such rights has expressly granted) Appian a perpetual, royalty-free, irrevocable, nonexclusive right and license to use, reproduce, modify, adapt, publish, transmit and distribute such content on in any form, medium, or technology now known or later developed. In addition, you warrant that all so-called moral rights in the content have been waived.</p>\r\n<p>9. We reserve the right to release information to the proper authorities, as a result of a violation of these Terms, our standards, or unlawful acts, if the information is subpoenaed and/or if we deem it necessary and/or appropriate. Further, you agree that Appian may, in its sole discretion, at any time terminate your access to this website and any account(s) you may have in connection with this website.
Open citation
Jul 27, 2026commercial usemedium

commercial use

Latest stance: restricted

Forums shall be used in a noncommercial manner only. You shall not distribute or otherwise publish any content containing a solicitation of funds, promotion, advertising, solicitation for goods or services, or other commercial matter. You agree not to solicit other users of this website to use or join or become members of any commercial online or offline service or other organization. Except where expressly authorized by Appian, you agree not to collect or store personal data about other users.
Open citation
Jul 27, 2026commercial usemedium

commercial use

Latest stance: restricted

EXCEPT AS WARRANTED IN THE LICENSE AGREEMENT, APPIAN AND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE SOFTWARE AND ANY RELATED SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.</p>\r\n<p>Any Software which is downloaded from this website for or on behalf of the United States of America, its agencies and/or instrumentalities (“U.S. Government”), is provided with Restricted Rights. Use, duplication, or disclosure by the U.S. Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 or subparagraphs (c)(1) and (2) of the Commercial Computer Software – Restricted Rights at 48 CFR 52.227-19, as applicable. Manufacturer is Appian Corporation, 7950 Jones Branch Dr, Tysons, VA 22102.</p>\r\n<p>You may download, view, copy, and print documents incorporated in these documents (the “Documents”) from this website subject to the following: (a) the Documents may be used solely for personal, informational, non-commercial purposes; and (b) the Documents may not be modified or altered in any way. You may not use, download, upload, copy, print, display, perform, reproduce, publish, license, post, transmit, or distribute any information from this website in whole or in part without the express written authorization of Appian.
Open citation
Jul 19, 2026privacymedium

content license

Latest stance: broad license

You shall not distribute or otherwise publish any content containing a solicitation of funds, promotion, advertising, solicitation for goods or services, or other commercial matter. You agree not to solicit other users of this website to use or join or become members of any commercial online or offline service or other organization. Except where expressly authorized by Appian, you agree not to collect or store personal data about other users.</p>\r\n<p>By uploading, emailing, posting, publishing or otherwise transmitting content to any Forum or submitting any content to Appian, you acknowledge that such content is nonconfidential and automatically grant (or warrant that the owner of such rights has expressly granted) Appian a perpetual, royalty-free, irrevocable, nonexclusive right and license to use, reproduce, modify, adapt, publish, transmit and distribute such content on in any form, medium, or technology now known or later developed. In addition, you warrant that all so-called moral rights in the content have been waived.</p>\r\n<p>9. We reserve the right to release information to the proper authorities, as a result of a violation of these Terms, our standards, or unlawful acts, if the information is subpoenaed and/or if we deem it necessary and/or appropriate. Further, you agree that Appian may, in its sole discretion, at any time terminate your access to this website and any account(s) you may have in connection with this website.
Open citation
Jul 19, 2026indemnity / liabilitymedium

legal burden

Latest stance: liability limited

Documents specified above do not include the design or layout of this website or any other Appian owned, operated, licensed, or controlled website. Elements of Appian websites are protected by trade dress, trademark, unfair competition, and other laws and may not be copied or imitated in whole or in part. No logo, graphic, sound, or image from any Appian website may be copied or retransmitted unless expressly permitted in writing by Appian.</p>\r\n<p>4. APPIAN AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION CONTAINED IN THE INFORMATION, CONTENT, DOCUMENTS, AND RELATED GRAPHICS PUBLISHED ON THIS WEBSITE FOR ANY PURPOSE. ALL SUCH INFORMATION, CONTENT, DOCUMENTS, AND RELATED GRAPHICS ARE PROVIDED FOR YOUR USE AT YOUR OWN RISK AND “AS IS” WITHOUT WARRANTY OF ANY KIND. APPIAN AND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, CONTENT, DOCUMENTS, AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. IN NO EVENT SHALL APPIAN AND/OR ITS RESPECTIVE SUPPLIERS BE LIABLE FOR ANY SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA, OR PROFITS, WHETHER IN AN ACTION OF EQUITY, CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF SOFTWARE, INFORMATION, CONTENT, DOCUMENTS, RELATED GRAPHICS, PROVISION OF OR FAILURE TO PROVIDE SOFTWARE OR SERVICES AVAILABLE FROM OR THROUGH THIS WEBSITE.</p>\r\n<p>THE INFORMATION, CONTENT, DOCUMENTS, AND RELATED GRAPHICS PUBLISHED ON THIS WEBSITE COULD INCLUDE TECHNICAL INACCURACIES, OR ERRORS, AND APPIAN IS NOT RESPONSIBLE FOR OMISSIONS.
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Jul 19, 2026indemnity / liabilitymedium

legal burden

Latest stance: liability limited

EXCEPT AS WARRANTED IN THE LICENSE AGREEMENT, APPIAN AND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE SOFTWARE AND ANY RELATED SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.</p>\r\n<p>Any Software which is downloaded from this website for or on behalf of the United States of America, its agencies and/or instrumentalities (“U.S. Government”), is provided with Restricted Rights. Use, duplication, or disclosure by the U.S. Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 or subparagraphs (c)(1) and (2) of the Commercial Computer Software – Restricted Rights at 48 CFR 52.227-19, as applicable. Manufacturer is Appian Corporation, 7950 Jones Branch Dr, Tysons, VA 22102.</p>\r\n<p>You may download, view, copy, and print documents incorporated in these documents (the “Documents”) from this website subject to the following: (a) the Documents may be used solely for personal, informational, non-commercial purposes; and (b) the Documents may not be modified or altered in any way. You may not use, download, upload, copy, print, display, perform, reproduce, publish, license, post, transmit, or distribute any information from this website in whole or in part without the express written authorization of Appian.
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Jul 19, 2026indemnity / liabilitymedium

legal burden

Latest stance: indemnity

You shall indemnify and hold harmless the Indemnitee from and against any and all damages, costs, liabilities, and attorneys’ fees incurred in defending and/or resolving such Action. The foregoing indemnities shall survive expiration or termination of these Terms.</p>\r\n<p>13. Notices to Appian under this Agreement shall be sufficient only if in writing and transmitted via personal delivery or delivered by a major commercial rapid delivery courier service or by certified or registered mail, return receipt requested, to: Appian Corporation, Attention: Legal Department, 7950 Jones Branch Dr, Tysons, VA 22102.</p>\r\n<p>14. These Terms contain the entire agreement between you and Appian with respect to this website and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Appian with respect to this website. You hereby acknowledge that you shall have no power or authority to assume or create any obligation or responsibility on behalf of Appian. These Terms may only be modified, and a party may only waive its rights under these Terms, by a written document executed by both parties. Any failure to enforce any provision of these Terms shall not constitute a waiver thereof or of any other provision hereof.</p>\r\n<p>If you have any questions about this legal notice, the practices of this site, or your dealings with us, contact us at&nbsp;<a href=\&#34;mailto:info@appian.com\&#34;>info@appian.com</a>.</p>\r\n&#34;}}" id="rich-text-8bda745cf2" class="cmp-text"> Appian Corporation, a Delaware corporation with a principal place of business at 7950 Jones Branch Dr, Tysons, VA 22102 (“Appian”) makes information, products, and services available on this website, subject to the following terms and conditions
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Jul 19, 2026prompt ownershipmedium

content license

Latest stance: broad license

By uploading, emailing, posting, publishing or otherwise transmitting content to any Forum or submitting any content to Appian, you acknowledge that such content is nonconfidential and automatically grant (or warrant that the owner of such rights has expressly granted) Appian a perpetual, royalty-free, irrevocable, nonexclusive right and license to use, reproduce, modify, adapt, publish, transmit and distribute such content on in any form, medium, or technology now known or later developed. In addition, you warrant that all so-called moral rights in the content have been waived.
Open citation
Jul 19, 2026privacyhigh

content ownership

Latest stance: platform claims or reserves rights

You shall not distribute or otherwise publish any content containing a solicitation of funds, promotion, advertising, solicitation for goods or services, or other commercial matter. You agree not to solicit other users of this website to use or join or become members of any commercial online or offline service or other organization. Except where expressly authorized by Appian, you agree not to collect or store personal data about other users.</p>\r\n<p>By uploading, emailing, posting, publishing or otherwise transmitting content to any Forum or submitting any content to Appian, you acknowledge that such content is nonconfidential and automatically grant (or warrant that the owner of such rights has expressly granted) Appian a perpetual, royalty-free, irrevocable, nonexclusive right and license to use, reproduce, modify, adapt, publish, transmit and distribute such content on in any form, medium, or technology now known or later developed. In addition, you warrant that all so-called moral rights in the content have been waived.</p>\r\n<p>9. We reserve the right to release information to the proper authorities, as a result of a violation of these Terms, our standards, or unlawful acts, if the information is subpoenaed and/or if we deem it necessary and/or appropriate. Further, you agree that Appian may, in its sole discretion, at any time terminate your access to this website and any account(s) you may have in connection with this website.
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Jul 19, 2026moderationhigh

content ownership

Latest stance: platform claims or reserves rights

9. We reserve the right to release information to the proper authorities, as a result of a violation of these Terms, our standards, or unlawful acts, if the information is subpoenaed and/or if we deem it necessary and/or appropriate. Further, you agree that Appian may, in its sole discretion, at any time terminate your access to this website and any account(s) you may have in connection with this website. Access to this website may be monitored by Appian.
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Jul 19, 2026commercial usemedium

commercial use

Latest stance: restricted

You may download, view, copy, and print documents incorporated in these documents (the “Documents”) from this website subject to the following: (a) the Documents may be used solely for personal, informational, non-commercial purposes; and (b) the Documents may not be modified or altered in any way. You may not use, download, upload, copy, print, display, perform, reproduce, publish, license, post, transmit, or distribute any information from this website in whole or in part without the express written authorization of Appian. Documents specified above do not include the design or layout of this website or any other Appian owned, operated, licensed, or controlled website. Elements of Appian websites are protected by trade dress, trademark, unfair competition, and other laws and may not be copied or imitated in whole or in part. No logo, graphic, sound, or image from any Appian website may be copied or retransmitted unless expressly permitted in writing by Appian.
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Jul 19, 2026indemnity / liabilitymedium

legal burden

Latest stance: indemnity

12. You shall defend or settle at your sole expense any claim or suit, including without limitation any proceeding, investigation or claim by a self-regulatory organization, state or federal securities agency or commission, (collectively, an “Action”) against Appian and/or each of its affiliates, directors, officers, agents, employees, or licensees (collectively, the “Indemnitee”) to the fullest extent permitted by law arising out of or in connection with: (1) an assertion that the information, content, or other materials or services provided or made available by you, or the use thereof, may infringe any copyright, trademark, or other intellectual property rights of any individual or entity, or are a misappropriation of any individual or entity’s trade secret, or contain any libelous, defamatory, disparaging, pornographic, or obscene materials; (2) any breach by you of your obligations under these Terms; (3) your use of this website, including the information, content, services, and/or products provided therein; and/or (4) any content provided by you in a Forum. You shall indemnify and hold harmless the Indemnitee from and against any and all damages, costs, liabilities, and attorneys’ fees incurred in defending and/or resolving such Action. The foregoing indemnities shall survive expiration or termination of these Terms.
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Jul 19, 2026indemnity / liabilitymedium

legal burden

Latest stance: liability limited

4. APPIAN AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION CONTAINED IN THE INFORMATION, CONTENT, DOCUMENTS, AND RELATED GRAPHICS PUBLISHED ON THIS WEBSITE FOR ANY PURPOSE. ALL SUCH INFORMATION, CONTENT, DOCUMENTS, AND RELATED GRAPHICS ARE PROVIDED FOR YOUR USE AT YOUR OWN RISK AND “AS IS” WITHOUT WARRANTY OF ANY KIND. APPIAN AND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, CONTENT, DOCUMENTS, AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. IN NO EVENT SHALL APPIAN AND/OR ITS RESPECTIVE SUPPLIERS BE LIABLE FOR ANY SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA, OR PROFITS, WHETHER IN AN ACTION OF EQUITY, CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF SOFTWARE, INFORMATION, CONTENT, DOCUMENTS, RELATED GRAPHICS, PROVISION OF OR FAILURE TO PROVIDE SOFTWARE OR SERVICES AVAILABLE FROM OR THROUGH THIS WEBSITE.
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Jul 19, 2026indemnity / liabilitymedium

legal burden

Latest stance: liability limited

THE SOFTWARE IS WARRANTED, IF AT ALL, ONLY ACCORDING TO THE TERMS OF THE LICENSE AGREEMENT. EXCEPT AS WARRANTED IN THE LICENSE AGREEMENT, APPIAN AND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE SOFTWARE AND ANY RELATED SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
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Jul 19, 2026subprocessors / sharingmedium

data sharing

Latest stance: third party or vendor sharing

We may have to share your Personal Data with, for example:</p>\r\n<ul>\r\n<li>Other companies in our group who provide services to us.</li>\r\n<li>Service providers who provide IT, system administration and other centralized services.</li>\r\n<li>Service providers who provide marketing, research, events planning and hosting, and data enrichment.</li>\r\n<li>Professional advisers including lawyers, bankers, auditors and insurers.</li>\r\n<li>Government bodies that require us to report processing activities, or as otherwise required by law or to respond to legal processes.</li>\r\n<li>Our partners, for the purposes of enabling our partners to contact you about our services. You can find more information about the partners that we work with <a href=\&#34;https://appian.com/partners/partner-program/find-a-partner\&#34; target=\&#34;_blank\&#34;>here</a>.</li>\r\n</ul>\r\n<p>We require all third parties to whom we transfer your data to respect the security of your Personal Data and to treat it in accordance with the law. We only allow such third parties to process your Personal Data for specified purposes and in accordance with our instructions. You can ask our partners to stop sending you communications at any time by sending a message through our Privacy Portal and selecting “Other”&nbsp;&nbsp;(<a href=\&#34;https://portals.appian.com/data-privacy\&#34; target=\&#34;_blank\&#34; rel=\&#34;noopener noreferrer\&#34;>https://portals.appian.com/data-privacy</a>).</p>\r\n&#34;}}" id="rich-text-b6b38547ea" class="cmp-text"> We may have to share your Personal Data with, for example:
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Jul 19, 2026subprocessors / sharingmedium

data sharing

Latest stance: third party or vendor sharing

Other companies in our group who provide services to us. Service providers who provide IT, system administration and other centralized services. Service providers who provide marketing, research, events planning and hosting, and data enrichment. Professional advisers including lawyers, bankers, auditors and insurers. Government bodies that require us to report processing activities, or as otherwise required by law or to respond to legal processes. Our partners, for the purposes of enabling our partners to contact you about our services. You can find more information about the partners that we work with here .
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Jul 19, 2026subprocessors / sharingmedium

data sharing

Latest stance: third party or vendor sharing

We share your Personal Data within our group of companies or service providers which involves transferring your data outside the European Economic Area (EEA).</p>\r\n<ul>\r\n<li>We are subject to the provisions of the General Data Protection Regulation that protects your Personal Data. Where we transfer your data to third parties outside of the EEA, we will ensure that certain safeguards are in place to ensure a similar degree of security for your Personal Data. As such:</li>\r\n<li>We may transfer your Personal Data to countries that the European Commission have approved as providing an adequate level of protection for Personal Data by; or</li>\r\n<li>We may transfer your Personal Data to affiliates or service providers who are established outside of the EEA, using Standard Contractual Clauses or certification mechanisms approved by the European Commission which give Personal Data the same protection it has in Europe.</li>\r\n</ul>\r\n<p>If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.&nbsp;</p>\r\n&#34;}}" id="rich-text-9c032321f7" class="cmp-text"> We share your Personal Data within our group of companies or service providers which involves transferring your data outside the European Economic Area (EEA).
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Jul 19, 2026subprocessors / sharingmedium

data sharing

Latest stance: third party or vendor sharing

We are subject to the provisions of the General Data Protection Regulation that protects your Personal Data. Where we transfer your data to third parties outside of the EEA, we will ensure that certain safeguards are in place to ensure a similar degree of security for your Personal Data. As such: We may transfer your Personal Data to countries that the European Commission have approved as providing an adequate level of protection for Personal Data by; or We may transfer your Personal Data to affiliates or service providers who are established outside of the EEA, using Standard Contractual Clauses or certification mechanisms approved by the European Commission which give Personal Data the same protection it has in Europe.
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Jul 19, 2026privacyhigh

data sharing

Latest stance: sale or sell

The California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act (“CPRA”) grant residents of California certain privacy protections as “consumers”, unless a statutory exception applies. You have a number of consumer rights, including the right to access or delete Personal Data collected by a business, the right to have that data corrected, the right to know of and opt out of automated decision making, and to opt-out of sharing your Personal Data for targeted advertising purposes.&nbsp; The categories of data we collect are set out in Section 2 above.&nbsp;</p>\r\n<p>You also have the right to opt out of a “sale” of your Personal Data. Whilst the CCPA defines “sale” in very broad terms that encompass many commonly occurring data sharing arrangements, transfers to service providers are not considered “sales” as defined under the CCPA. Appian does not sell Personal Data. As set out above we do share some Personal Data with service providers, for the purposes set out above, including targeted advertising.. <br>\r\n<br>\r\nTo submit a request to exercise any of your rights under the CCPA or CPRA access and/or delete your Personal Data if you are a resident of California, please submit a request through our Privacy Portal and select ‘other”. (<a href=\&#34;https://portals.appian.com/data-privacy\&#34; target=\&#34;_blank\&#34;>https://portals.appian.com/data-privacy</a>).</p>\r\n&#34;}}" id="rich-text-4ebcf0ac6b" class="cmp-text"> The California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act (“CPRA”) grant residents of California certain privacy protections as “consumers”, unless a statutory exception applies.
Open citation
Jul 19, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

The California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act (“CPRA”) grant residents of California certain privacy protections as “consumers”, unless a statutory exception applies. You have a number of consumer rights, including the right to access or delete Personal Data collected by a business, the right to have that data corrected, the right to know of and opt out of automated decision making, and to opt-out of sharing your Personal Data for targeted advertising purposes.&nbsp; The categories of data we collect are set out in Section 2 above.&nbsp;</p>\r\n<p>You also have the right to opt out of a “sale” of your Personal Data. Whilst the CCPA defines “sale” in very broad terms that encompass many commonly occurring data sharing arrangements, transfers to service providers are not considered “sales” as defined under the CCPA. Appian does not sell Personal Data. As set out above we do share some Personal Data with service providers, for the purposes set out above, including targeted advertising.. <br>\r\n<br>\r\nTo submit a request to exercise any of your rights under the CCPA or CPRA access and/or delete your Personal Data if you are a resident of California, please submit a request through our Privacy Portal and select ‘other”. (<a href=\&#34;https://portals.appian.com/data-privacy\&#34; target=\&#34;_blank\&#34;>https://portals.appian.com/data-privacy</a>).</p>\r\n&#34;}}" id="rich-text-4ebcf0ac6b" class="cmp-text"> The California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act (“CPRA”) grant residents of California certain privacy protections as “consumers”, unless a statutory exception applies.
Open citation
Jul 19, 2026privacyhigh

data sharing

Latest stance: sale or sell

You also have the right to opt out of a “sale” of your Personal Data. Whilst the CCPA defines “sale” in very broad terms that encompass many commonly occurring data sharing arrangements, transfers to service providers are not considered “sales” as defined under the CCPA. Appian does not sell Personal Data. As set out above we do share some Personal Data with service providers, for the purposes set out above, including targeted advertising..
Open citation
Jul 19, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

You also have the right to opt out of a “sale” of your Personal Data. Whilst the CCPA defines “sale” in very broad terms that encompass many commonly occurring data sharing arrangements, transfers to service providers are not considered “sales” as defined under the CCPA. Appian does not sell Personal Data. As set out above we do share some Personal Data with service providers, for the purposes set out above, including targeted advertising..
Open citation
Jul 19, 2026governing lawmedium

data sharing

Latest stance: third party or vendor sharing

DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF.</p>\r\n<p>EU, UK and Swiss individuals also have the possibility, under certain conditions, to invoke binding arbitration for complaints regarding Appian’s compliance with the Data Privacy Framework Principles, which have not been resolved by any of the other Data Privacy Framework mechanisms. You can find additional information here:&nbsp;<a href=\&#34;https://www.dataprivacyframework.gov/framework-article/ANNEX-I-introduction\&#34; target=\&#34;_blank\&#34;>https://www.dataprivacyframework.gov/framework-article/ANNEX-I-introduction</a></p>\r\n<p>As explained above Appian sometimes provides personal information to third parties to perform services on our behalf. If we transfer personal information received under the Data Privacy Framework to a third party, the third party's access, use, and disclosure of the personal information must also be in compliance with our Data Privacy Framework obligations, and we will remain liable under the Data Privacy Framework for any failure to do so by the third party unless we prove we are not responsible for the event giving rise to the damage.</p>\r\n&#34;}}" id="rich-text-d576e38399" class="cmp-text"> For the purposes of the processing envisaged in this Policy, with regards to personal data transferred the the United States from the European Union, Switzerland, or the UK, Appian is a participant in and adheres to the EU-U.S.
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Jul 19, 2026subprocessors / sharingmedium

data sharing

Latest stance: third party or vendor sharing

As explained above Appian sometimes provides personal information to third parties to perform services on our behalf. If we transfer personal information received under the Data Privacy Framework to a third party, the third party's access, use, and disclosure of the personal information must also be in compliance with our Data Privacy Framework obligations, and we will remain liable under the Data Privacy Framework for any failure to do so by the third party unless we prove we are not responsible for the event giving rise to the damage.
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Jul 19, 2026retentionmedium

retention

Latest stance: indefinite or necessity based

We will only retain your Personal Data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.</p>\r\n<p>When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.</p>\r\n&#34;}}" id="rich-text-637886f68e" class="cmp-text"> We will only retain your Personal Data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Open citation
Jul 19, 2026governing lawmedium

dispute terms

Latest stance: arbitration or waiver

DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF.</p>\r\n<p>EU, UK and Swiss individuals also have the possibility, under certain conditions, to invoke binding arbitration for complaints regarding Appian’s compliance with the Data Privacy Framework Principles, which have not been resolved by any of the other Data Privacy Framework mechanisms. You can find additional information here:&nbsp;<a href=\&#34;https://www.dataprivacyframework.gov/framework-article/ANNEX-I-introduction\&#34; target=\&#34;_blank\&#34;>https://www.dataprivacyframework.gov/framework-article/ANNEX-I-introduction</a></p>\r\n<p>As explained above Appian sometimes provides personal information to third parties to perform services on our behalf. If we transfer personal information received under the Data Privacy Framework to a third party, the third party's access, use, and disclosure of the personal information must also be in compliance with our Data Privacy Framework obligations, and we will remain liable under the Data Privacy Framework for any failure to do so by the third party unless we prove we are not responsible for the event giving rise to the damage.</p>\r\n&#34;}}" id="rich-text-d576e38399" class="cmp-text"> For the purposes of the processing envisaged in this Policy, with regards to personal data transferred the the United States from the European Union, Switzerland, or the UK, Appian is a participant in and adheres to the EU-U.S.
Open citation
Jul 19, 2026governing lawmedium

dispute terms

Latest stance: arbitration or waiver

EU, UK and Swiss individuals also have the possibility, under certain conditions, to invoke binding arbitration for complaints regarding Appian’s compliance with the Data Privacy Framework Principles, which have not been resolved by any of the other Data Privacy Framework mechanisms. You can find additional information here: https://www.dataprivacyframework.gov/framework-article/ANNEX-I-introduction
Open citation
Jul 19, 2026indemnity / liabilitymedium

legal burden

Latest stance: liability limited

THE SOFTWARE IS WARRANTED, IF AT ALL, ONLY ACCORDING TO THE TERMS OF THE LICENSE AGREEMENT. EXCEPT AS WARRANTED IN THE LICENSE AGREEMENT, APPIAN AND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE SOFTWARE AND ANY RELATED SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
Open citation
Jul 19, 2026commercial usemedium

commercial use

Latest stance: restricted

You may download, view, copy, and print documents incorporated in these documents (the “Documents”) from this website subject to the following: (a) the Documents may be used solely for personal, informational, non-commercial purposes; and (b) the Documents may not be modified or altered in any way. You may not use, download, upload, copy, print, display, perform, reproduce, publish, license, post, transmit, or distribute any information from this website in whole or in part without the express written authorization of Appian. Documents specified above do not include the design or layout of this website or any other Appian owned, operated, licensed, or controlled website. Elements of Appian websites are protected by trade dress, trademark, unfair competition, and other laws and may not be copied or imitated in whole or in part. No logo, graphic, sound, or image from any Appian website may be copied or retransmitted unless expressly permitted in writing by Appian.
Open citation
Jul 19, 2026privacymedium

content license

Latest stance: broad license

You shall not distribute or otherwise publish any content containing a solicitation of funds, promotion, advertising, solicitation for goods or services, or other commercial matter. You agree not to solicit other users of this website to use or join or become members of any commercial online or offline service or other organization. Except where expressly authorized by Appian, you agree not to collect or store personal data about other users.</p>\r\n<p>By uploading, emailing, posting, publishing or otherwise transmitting content to any Forum or submitting any content to Appian, you acknowledge that such content is nonconfidential and automatically grant (or warrant that the owner of such rights has expressly granted) Appian a perpetual, royalty-free, irrevocable, nonexclusive right and license to use, reproduce, modify, adapt, publish, transmit and distribute such content on in any form, medium, or technology now known or later developed. In addition, you warrant that all so-called moral rights in the content have been waived.</p>\r\n<p>9. We reserve the right to release information to the proper authorities, as a result of a violation of these Terms, our standards, or unlawful acts, if the information is subpoenaed and/or if we deem it necessary and/or appropriate. Further, you agree that Appian may, in its sole discretion, at any time terminate your access to this website and any account(s) you may have in connection with this website.
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Jul 19, 2026ownershipmedium

content license

Latest stance: broad license

By uploading, emailing, posting, publishing or otherwise transmitting content to any Forum or submitting any content to Appian, you acknowledge that such content is nonconfidential and automatically grant (or warrant that the owner of such rights has expressly granted) Appian a perpetual, royalty-free, irrevocable, nonexclusive right and license to use, reproduce, modify, adapt, publish, transmit and distribute such content on in any form, medium, or technology now known or later developed. In addition, you warrant that all so-called moral rights in the content have been waived.
Open citation
Jul 19, 2026privacyhigh

content ownership

Latest stance: platform claims or reserves rights

You shall not distribute or otherwise publish any content containing a solicitation of funds, promotion, advertising, solicitation for goods or services, or other commercial matter. You agree not to solicit other users of this website to use or join or become members of any commercial online or offline service or other organization. Except where expressly authorized by Appian, you agree not to collect or store personal data about other users.</p>\r\n<p>By uploading, emailing, posting, publishing or otherwise transmitting content to any Forum or submitting any content to Appian, you acknowledge that such content is nonconfidential and automatically grant (or warrant that the owner of such rights has expressly granted) Appian a perpetual, royalty-free, irrevocable, nonexclusive right and license to use, reproduce, modify, adapt, publish, transmit and distribute such content on in any form, medium, or technology now known or later developed. In addition, you warrant that all so-called moral rights in the content have been waived.</p>\r\n<p>9. We reserve the right to release information to the proper authorities, as a result of a violation of these Terms, our standards, or unlawful acts, if the information is subpoenaed and/or if we deem it necessary and/or appropriate. Further, you agree that Appian may, in its sole discretion, at any time terminate your access to this website and any account(s) you may have in connection with this website.
Open citation
Jul 19, 2026moderationhigh

content ownership

Latest stance: platform claims or reserves rights

9. We reserve the right to release information to the proper authorities, as a result of a violation of these Terms, our standards, or unlawful acts, if the information is subpoenaed and/or if we deem it necessary and/or appropriate. Further, you agree that Appian may, in its sole discretion, at any time terminate your access to this website and any account(s) you may have in connection with this website. Access to this website may be monitored by Appian.
Open citation
Jul 19, 2026indemnity / liabilitymedium

legal burden

Latest stance: liability limited

EXCEPT AS WARRANTED IN THE LICENSE AGREEMENT, APPIAN AND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE SOFTWARE AND ANY RELATED SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.</p>\r\n<p>Any Software which is downloaded from this website for or on behalf of the United States of America, its agencies and/or instrumentalities (“U.S. Government”), is provided with Restricted Rights. Use, duplication, or disclosure by the U.S. Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 or subparagraphs (c)(1) and (2) of the Commercial Computer Software – Restricted Rights at 48 CFR 52.227-19, as applicable. Manufacturer is Appian Corporation, 7950 Jones Branch Dr, Tysons, VA 22102.</p>\r\n<p>You may download, view, copy, and print documents incorporated in these documents (the “Documents”) from this website subject to the following: (a) the Documents may be used solely for personal, informational, non-commercial purposes; and (b) the Documents may not be modified or altered in any way. You may not use, download, upload, copy, print, display, perform, reproduce, publish, license, post, transmit, or distribute any information from this website in whole or in part without the express written authorization of Appian.
Open citation
Jul 19, 2026indemnity / liabilitymedium

legal burden

Latest stance: indemnity

You shall indemnify and hold harmless the Indemnitee from and against any and all damages, costs, liabilities, and attorneys’ fees incurred in defending and/or resolving such Action. The foregoing indemnities shall survive expiration or termination of these Terms.</p>\r\n<p>13. Notices to Appian under this Agreement shall be sufficient only if in writing and transmitted via personal delivery or delivered by a major commercial rapid delivery courier service or by certified or registered mail, return receipt requested, to: Appian Corporation, Attention: Legal Department, 7950 Jones Branch Dr, Tysons, VA 22102.</p>\r\n<p>14. These Terms contain the entire agreement between you and Appian with respect to this website and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Appian with respect to this website. You hereby acknowledge that you shall have no power or authority to assume or create any obligation or responsibility on behalf of Appian. These Terms may only be modified, and a party may only waive its rights under these Terms, by a written document executed by both parties. Any failure to enforce any provision of these Terms shall not constitute a waiver thereof or of any other provision hereof.</p>\r\n<p>If you have any questions about this legal notice, the practices of this site, or your dealings with us, contact us at&nbsp;<a href=\&#34;mailto:info@appian.com\&#34;>info@appian.com</a>.</p>\r\n&#34;}}" id="rich-text-8bda745cf2" class="cmp-text"> Appian Corporation, a Delaware corporation with a principal place of business at 7950 Jones Branch Dr, Tysons, VA 22102 (“Appian”) makes information, products, and services available on this website, subject to the following terms and conditions
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Jul 19, 2026indemnity / liabilitymedium

legal burden

Latest stance: liability limited

4. APPIAN AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION CONTAINED IN THE INFORMATION, CONTENT, DOCUMENTS, AND RELATED GRAPHICS PUBLISHED ON THIS WEBSITE FOR ANY PURPOSE. ALL SUCH INFORMATION, CONTENT, DOCUMENTS, AND RELATED GRAPHICS ARE PROVIDED FOR YOUR USE AT YOUR OWN RISK AND “AS IS” WITHOUT WARRANTY OF ANY KIND. APPIAN AND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, CONTENT, DOCUMENTS, AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. IN NO EVENT SHALL APPIAN AND/OR ITS RESPECTIVE SUPPLIERS BE LIABLE FOR ANY SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA, OR PROFITS, WHETHER IN AN ACTION OF EQUITY, CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF SOFTWARE, INFORMATION, CONTENT, DOCUMENTS, RELATED GRAPHICS, PROVISION OF OR FAILURE TO PROVIDE SOFTWARE OR SERVICES AVAILABLE FROM OR THROUGH THIS WEBSITE.
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Jul 19, 2026indemnity / liabilitymedium

legal burden

Latest stance: indemnity

12. You shall defend or settle at your sole expense any claim or suit, including without limitation any proceeding, investigation or claim by a self-regulatory organization, state or federal securities agency or commission, (collectively, an “Action”) against Appian and/or each of its affiliates, directors, officers, agents, employees, or licensees (collectively, the “Indemnitee”) to the fullest extent permitted by law arising out of or in connection with: (1) an assertion that the information, content, or other materials or services provided or made available by you, or the use thereof, may infringe any copyright, trademark, or other intellectual property rights of any individual or entity, or are a misappropriation of any individual or entity’s trade secret, or contain any libelous, defamatory, disparaging, pornographic, or obscene materials; (2) any breach by you of your obligations under these Terms; (3) your use of this website, including the information, content, services, and/or products provided therein; and/or (4) any content provided by you in a Forum. You shall indemnify and hold harmless the Indemnitee from and against any and all damages, costs, liabilities, and attorneys’ fees incurred in defending and/or resolving such Action. The foregoing indemnities shall survive expiration or termination of these Terms.
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Jul 8, 2026retentionhigh

data sharing

Latest stance: sale or sell

The California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act (“CPRA”) grant residents of California certain privacy protections as “consumers”, unless a statutory exception applies. You have a number of consumer rights, including the right to access or delete Personal Data collected by a business, the right to have that data corrected, the right to know of and opt out of automated decision making, and to opt-out of sharing your Personal Data for targeted advertising purposes.&nbsp; The categories of data we collect are set out in Section 2 above.&nbsp;</p>\r\n<p>You also have the right to opt out of a “sale” of your Personal Data. Whilst the CCPA defines “sale” in very broad terms that encompass many commonly occurring data sharing arrangements, transfers to service providers are not considered “sales” as defined under the CCPA. Appian does not sell Personal Data. As set out above we do share some Personal Data with service providers, for the purposes set out above, including targeted advertising.. <br>\r\n<br>\r\nTo submit a request to exercise any of your rights under the CCPA or CPRA access and/or delete your Personal Data if you are a resident of California, please submit a request through our Privacy Portal and select ‘other”. (<a href=\&#34;https://portals.appian.com/data-privacy\&#34; target=\&#34;_blank\&#34;>https://portals.appian.com/data-privacy</a>).</p>\r\n&#34;}}" id="rich-text-4ebcf0ac6b" class="cmp-text"> The California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act (“CPRA”) grant residents of California certain privacy protections as “consumers”, unless a statutory exception applies.
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Jul 8, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

We are subject to the provisions of the General Data Protection Regulation that protects your Personal Data. Where we transfer your data to third parties outside of the EEA, we will ensure that certain safeguards are in place to ensure a similar degree of security for your Personal Data. As such: We may transfer your Personal Data to countries that the European Commission have approved as providing an adequate level of protection for Personal Data by; or We may transfer your Personal Data to affiliates or service providers who are established outside of the EEA, using Standard Contractual Clauses or certification mechanisms approved by the European Commission which give Personal Data the same protection it has in Europe.
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Jul 8, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

We share your Personal Data within our group of companies or service providers which involves transferring your data outside the European Economic Area (EEA).</p>\r\n<ul>\r\n<li>We are subject to the provisions of the General Data Protection Regulation that protects your Personal Data. Where we transfer your data to third parties outside of the EEA, we will ensure that certain safeguards are in place to ensure a similar degree of security for your Personal Data. As such:</li>\r\n<li>We may transfer your Personal Data to countries that the European Commission have approved as providing an adequate level of protection for Personal Data by; or</li>\r\n<li>We may transfer your Personal Data to affiliates or service providers who are established outside of the EEA, using Standard Contractual Clauses or certification mechanisms approved by the European Commission which give Personal Data the same protection it has in Europe.</li>\r\n</ul>\r\n<p>If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.&nbsp;</p>\r\n&#34;}}" id="rich-text-9c032321f7" class="cmp-text"> We share your Personal Data within our group of companies or service providers which involves transferring your data outside the European Economic Area (EEA).
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Jul 8, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

Other companies in our group who provide services to us. Service providers who provide IT, system administration and other centralized services. Service providers who provide marketing, research, events planning and hosting, and data enrichment. Professional advisers including lawyers, bankers, auditors and insurers. Government bodies that require us to report processing activities, or as otherwise required by law or to respond to legal processes. Our partners, for the purposes of enabling our partners to contact you about our services. You can find more information about the partners that we work with here .
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Jul 8, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

We may have to share your Personal Data with, for example:</p>\r\n<ul>\r\n<li>Other companies in our group who provide services to us.</li>\r\n<li>Service providers who provide IT, system administration and other centralized services.</li>\r\n<li>Service providers who provide marketing, research, events planning and hosting, and data enrichment.</li>\r\n<li>Professional advisers including lawyers, bankers, auditors and insurers.</li>\r\n<li>Government bodies that require us to report processing activities, or as otherwise required by law or to respond to legal processes.</li>\r\n<li>Our partners, for the purposes of enabling our partners to contact you about our services. You can find more information about the partners that we work with <a href=\&#34;https://appian.com/partners/partner-program/find-a-partner\&#34; target=\&#34;_blank\&#34;>here</a>.</li>\r\n</ul>\r\n<p>We require all third parties to whom we transfer your data to respect the security of your Personal Data and to treat it in accordance with the law. We only allow such third parties to process your Personal Data for specified purposes and in accordance with our instructions. You can ask our partners to stop sending you communications at any time by sending a message through our Privacy Portal and selecting “Other”&nbsp;&nbsp;(<a href=\&#34;https://portals.appian.com/data-privacy\&#34; target=\&#34;_blank\&#34; rel=\&#34;noopener noreferrer\&#34;>https://portals.appian.com/data-privacy</a>).</p>\r\n&#34;}}" id="rich-text-b6b38547ea" class="cmp-text"> We may have to share your Personal Data with, for example:
Open citation
Jul 8, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

You also have the right to opt out of a “sale” of your Personal Data. Whilst the CCPA defines “sale” in very broad terms that encompass many commonly occurring data sharing arrangements, transfers to service providers are not considered “sales” as defined under the CCPA. Appian does not sell Personal Data. As set out above we do share some Personal Data with service providers, for the purposes set out above, including targeted advertising..
Open citation
Jul 8, 2026traininghigh

model training

Latest stance: training permitted

\r\n<li><a href=\&#34;/content/appian-aem/en/blog/acp/process-automation/generative-ai-vs-large-language-models.html\&#34;>Generative AI vs LLMs: What's the Difference?</a></li>\r\n<li><a href=\&#34;/content/appian-aem/en/learn/topics/enterprise-ai/ai-agents-what-are-how-use-them-your-processes.html\&#34;>What are AI Agents, and How to Use Them in Processes?</a></li>\r\n<li><a href=\&#34;/content/appian-aem/en/blog/acp/process-automation/ai-workflow-automation.html\&#34;>AI Workflow Automation: See How it Works</a></li>\r\n<li><a href=\&#34;/content/appian-aem/en/learn/topics/know-your-customer-process/kyc-guide.html\&#34;>KYC Process: The Complete Guide</a></li>\r\n<li><a href=\&#34;/content/appian-aem/en/blog/acp/ai/how-does-ai-model-training-work.html\&#34;>How Does AI Model Training Work?</a></li>\r\n<li><a href=\&#34;/content/appian-aem/en/blog/acp/insurance/generative-ai-for-insurance.html\&#34;>Generative AI For Insurance</a></li>\r\n<li><a href=\&#34;https://appian.com/blog/acp/data-fabric/data-fabric-benefits.html\&#34;>Data Fabric's 5 Key Benefits</a></li>\r\n<li><a href=\&#34;https://appian.com/blog/acp/process-mining/continuous-improvement-process-explained.html\&#34;>What is a Continuous Improvement Process &amp; How to Implement&nbsp;It</a></li>\r\n</ul>\r\n&#34;}}" id="rich-text-e8cd24909a" class="cmp-text"> Generative AI vs LLMs: What's the Difference? What are AI Agents, and How to Use Them in Processes?
Open citation
Jul 8, 2026privacyhigh

data sharing

Latest stance: sale or sell

You also have the right to opt out of a “sale” of your Personal Data. Whilst the CCPA defines “sale” in very broad terms that encompass many commonly occurring data sharing arrangements, transfers to service providers are not considered “sales” as defined under the CCPA. Appian does not sell Personal Data. As set out above we do share some Personal Data with service providers, for the purposes set out above, including targeted advertising..
Open citation
Jul 8, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

As explained above Appian sometimes provides personal information to third parties to perform services on our behalf. If we transfer personal information received under the Data Privacy Framework to a third party, the third party's access, use, and disclosure of the personal information must also be in compliance with our Data Privacy Framework obligations, and we will remain liable under the Data Privacy Framework for any failure to do so by the third party unless we prove we are not responsible for the event giving rise to the damage.
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Jul 8, 2026governing lawmedium

dispute terms

Latest stance: arbitration or waiver

EU, UK and Swiss individuals also have the possibility, under certain conditions, to invoke binding arbitration for complaints regarding Appian’s compliance with the Data Privacy Framework Principles, which have not been resolved by any of the other Data Privacy Framework mechanisms. You can find additional information here: https://www.dataprivacyframework.gov/framework-article/ANNEX-I-introduction
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Jul 8, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF.</p>\r\n<p>EU, UK and Swiss individuals also have the possibility, under certain conditions, to invoke binding arbitration for complaints regarding Appian’s compliance with the Data Privacy Framework Principles, which have not been resolved by any of the other Data Privacy Framework mechanisms. You can find additional information here:&nbsp;<a href=\&#34;https://www.dataprivacyframework.gov/framework-article/ANNEX-I-introduction\&#34; target=\&#34;_blank\&#34;>https://www.dataprivacyframework.gov/framework-article/ANNEX-I-introduction</a></p>\r\n<p>As explained above Appian sometimes provides personal information to third parties to perform services on our behalf. If we transfer personal information received under the Data Privacy Framework to a third party, the third party's access, use, and disclosure of the personal information must also be in compliance with our Data Privacy Framework obligations, and we will remain liable under the Data Privacy Framework for any failure to do so by the third party unless we prove we are not responsible for the event giving rise to the damage.</p>\r\n&#34;}}" id="rich-text-d576e38399" class="cmp-text"> For the purposes of the processing envisaged in this Policy, with regards to personal data transferred the the United States from the European Union, Switzerland, or the UK, Appian is a participant in and adheres to the EU-U.S.
Open citation
Jul 8, 2026retentionmedium

data sharing

Latest stance: third party or vendor sharing

The California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act (“CPRA”) grant residents of California certain privacy protections as “consumers”, unless a statutory exception applies. You have a number of consumer rights, including the right to access or delete Personal Data collected by a business, the right to have that data corrected, the right to know of and opt out of automated decision making, and to opt-out of sharing your Personal Data for targeted advertising purposes.&nbsp; The categories of data we collect are set out in Section 2 above.&nbsp;</p>\r\n<p>You also have the right to opt out of a “sale” of your Personal Data. Whilst the CCPA defines “sale” in very broad terms that encompass many commonly occurring data sharing arrangements, transfers to service providers are not considered “sales” as defined under the CCPA. Appian does not sell Personal Data. As set out above we do share some Personal Data with service providers, for the purposes set out above, including targeted advertising.. <br>\r\n<br>\r\nTo submit a request to exercise any of your rights under the CCPA or CPRA access and/or delete your Personal Data if you are a resident of California, please submit a request through our Privacy Portal and select ‘other”. (<a href=\&#34;https://portals.appian.com/data-privacy\&#34; target=\&#34;_blank\&#34;>https://portals.appian.com/data-privacy</a>).</p>\r\n&#34;}}" id="rich-text-4ebcf0ac6b" class="cmp-text"> The California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act (“CPRA”) grant residents of California certain privacy protections as “consumers”, unless a statutory exception applies.
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Jul 8, 2026retentionmedium

retention

Latest stance: indefinite or necessity based

We will only retain your Personal Data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.</p>\r\n<p>When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.</p>\r\n&#34;}}" id="rich-text-637886f68e" class="cmp-text"> We will only retain your Personal Data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
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Jun 28, 2026commercial usemedium

commercial use

Latest stance: restricted

You may download, view, copy, and print documents incorporated in these documents (the “Documents”) from this website subject to the following: (a) the Documents may be used solely for personal, informational, non-commercial purposes; and (b) the Documents may not be modified or altered in any way. You may not use, download, upload, copy, print, display, perform, reproduce, publish, license, post, transmit, or distribute any information from this website in whole or in part without the express written authorization of Appian. Documents specified above do not include the design or layout of this website or any other Appian owned, operated, licensed, or controlled website. Elements of Appian websites are protected by trade dress, trademark, unfair competition, and other laws and may not be copied or imitated in whole or in part. No logo, graphic, sound, or image from any Appian website may be copied or retransmitted unless expressly permitted in writing by Appian.
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Jun 28, 2026commercial usemedium

commercial use

Latest stance: restricted

EXCEPT AS WARRANTED IN THE LICENSE AGREEMENT, APPIAN AND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE SOFTWARE AND ANY RELATED SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.</p>\r\n<p>Any Software which is downloaded from this website for or on behalf of the United States of America, its agencies and/or instrumentalities (“U.S. Government”), is provided with Restricted Rights. Use, duplication, or disclosure by the U.S. Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 or subparagraphs (c)(1) and (2) of the Commercial Computer Software – Restricted Rights at 48 CFR 52.227-19, as applicable. Manufacturer is Appian Corporation, 7950 Jones Branch Dr, Tysons, VA 22102.</p>\r\n<p>You may download, view, copy, and print documents incorporated in these documents (the “Documents”) from this website subject to the following: (a) the Documents may be used solely for personal, informational, non-commercial purposes; and (b) the Documents may not be modified or altered in any way. You may not use, download, upload, copy, print, display, perform, reproduce, publish, license, post, transmit, or distribute any information from this website in whole or in part without the express written authorization of Appian.
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Jun 28, 2026moderationhigh

content ownership

Latest stance: platform claims or reserves rights

9. We reserve the right to release information to the proper authorities, as a result of a violation of these Terms, our standards, or unlawful acts, if the information is subpoenaed and/or if we deem it necessary and/or appropriate. Further, you agree that Appian may, in its sole discretion, at any time terminate your access to this website and any account(s) you may have in connection with this website. Access to this website may be monitored by Appian.
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Jun 28, 2026commercial usemedium

commercial use

Latest stance: restricted

Forums shall be used in a noncommercial manner only. You shall not distribute or otherwise publish any content containing a solicitation of funds, promotion, advertising, solicitation for goods or services, or other commercial matter. You agree not to solicit other users of this website to use or join or become members of any commercial online or offline service or other organization. Except where expressly authorized by Appian, you agree not to collect or store personal data about other users.
Open citation
Jun 28, 2026traininghigh

model training

Latest stance: training permitted

\r\n<li><a href=\&#34;/content/appian-aem/en/blog/acp/process-automation/generative-ai-vs-large-language-models.html\&#34;>Generative AI vs LLMs: What's the Difference?</a></li>\r\n<li><a href=\&#34;/content/appian-aem/en/learn/topics/enterprise-ai/ai-agents-what-are-how-use-them-your-processes.html\&#34;>What are AI Agents, and How to Use Them in Processes?</a></li>\r\n<li><a href=\&#34;/content/appian-aem/en/blog/acp/process-automation/ai-workflow-automation.html\&#34;>AI Workflow Automation: See How it Works</a></li>\r\n<li><a href=\&#34;/content/appian-aem/en/learn/topics/know-your-customer-process/kyc-guide.html\&#34;>KYC Process: The Complete Guide</a></li>\r\n<li><a href=\&#34;/content/appian-aem/en/blog/acp/ai/how-does-ai-model-training-work.html\&#34;>How Does AI Model Training Work?</a></li>\r\n<li><a href=\&#34;/content/appian-aem/en/blog/acp/insurance/generative-ai-for-insurance.html\&#34;>Generative AI For Insurance</a></li>\r\n<li><a href=\&#34;https://appian.com/blog/acp/data-fabric/data-fabric-benefits.html\&#34;>Data Fabric's 5 Key Benefits</a></li>\r\n<li><a href=\&#34;https://appian.com/blog/acp/process-mining/continuous-improvement-process-explained.html\&#34;>What is a Continuous Improvement Process &amp; How to Implement&nbsp;It</a></li>\r\n</ul>\r\n&#34;}}" id="rich-text-e8cd24909a" class="cmp-text"> Generative AI vs LLMs: What's the Difference? What are AI Agents, and How to Use Them in Processes?
Open citation
Jun 28, 2026commercial usehigh

content ownership

Latest stance: platform claims or reserves rights

You shall not distribute or otherwise publish any content containing a solicitation of funds, promotion, advertising, solicitation for goods or services, or other commercial matter. You agree not to solicit other users of this website to use or join or become members of any commercial online or offline service or other organization. Except where expressly authorized by Appian, you agree not to collect or store personal data about other users.</p>\r\n<p>By uploading, emailing, posting, publishing or otherwise transmitting content to any Forum or submitting any content to Appian, you acknowledge that such content is nonconfidential and automatically grant (or warrant that the owner of such rights has expressly granted) Appian a perpetual, royalty-free, irrevocable, nonexclusive right and license to use, reproduce, modify, adapt, publish, transmit and distribute such content on in any form, medium, or technology now known or later developed. In addition, you warrant that all so-called moral rights in the content have been waived.</p>\r\n<p>9. We reserve the right to release information to the proper authorities, as a result of a violation of these Terms, our standards, or unlawful acts, if the information is subpoenaed and/or if we deem it necessary and/or appropriate. Further, you agree that Appian may, in its sole discretion, at any time terminate your access to this website and any account(s) you may have in connection with this website.
Open citation
Jun 28, 2026commercial usemedium

content license

Latest stance: broad license

You shall not distribute or otherwise publish any content containing a solicitation of funds, promotion, advertising, solicitation for goods or services, or other commercial matter. You agree not to solicit other users of this website to use or join or become members of any commercial online or offline service or other organization. Except where expressly authorized by Appian, you agree not to collect or store personal data about other users.</p>\r\n<p>By uploading, emailing, posting, publishing or otherwise transmitting content to any Forum or submitting any content to Appian, you acknowledge that such content is nonconfidential and automatically grant (or warrant that the owner of such rights has expressly granted) Appian a perpetual, royalty-free, irrevocable, nonexclusive right and license to use, reproduce, modify, adapt, publish, transmit and distribute such content on in any form, medium, or technology now known or later developed. In addition, you warrant that all so-called moral rights in the content have been waived.</p>\r\n<p>9. We reserve the right to release information to the proper authorities, as a result of a violation of these Terms, our standards, or unlawful acts, if the information is subpoenaed and/or if we deem it necessary and/or appropriate. Further, you agree that Appian may, in its sole discretion, at any time terminate your access to this website and any account(s) you may have in connection with this website.
Open citation
Jun 17, 2026audit / residencymedium

data sharing

Latest stance: third party or vendor sharing

We share your Personal Data within our group of companies or service providers which involves transferring your data outside the European Economic Area (EEA).</p>\r\n<ul>\r\n<li>We are subject to the provisions of the General Data Protection Regulation that protects your Personal Data. Where we transfer your data to third parties outside of the EEA, we will ensure that certain safeguards are in place to ensure a similar degree of security for your Personal Data. As such:</li>\r\n<li>We may transfer your Personal Data to countries that the European Commission have approved as providing an adequate level of protection for Personal Data by; or</li>\r\n<li>We may transfer your Personal Data to affiliates or service providers who are established outside of the EEA, using Standard Contractual Clauses or certification mechanisms approved by the European Commission which give Personal Data the same protection it has in Europe.</li>\r\n</ul>\r\n<p>If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.&nbsp;</p>\r\n&#34;}}" id="rich-text-9c032321f7" class="cmp-text"> We share your Personal Data within our group of companies or service providers which involves transferring your data outside the European Economic Area (EEA).
Open citation
Jun 17, 2026subprocessors / sharingmedium

data sharing

Latest stance: third party or vendor sharing

Other companies in our group who provide services to us. Service providers who provide IT, system administration and other centralized services. Service providers who provide marketing, research, events planning and hosting, and data enrichment. Professional advisers including lawyers, bankers, auditors and insurers. Government bodies that require us to report processing activities, or as otherwise required by law or to respond to legal processes. Our partners, for the purposes of enabling our partners to contact you about our services. You can find more information about the partners that we work with here .
Open citation
Jun 17, 2026audit / residencymedium

data sharing

Latest stance: third party or vendor sharing

We are subject to the provisions of the General Data Protection Regulation that protects your Personal Data. Where we transfer your data to third parties outside of the EEA, we will ensure that certain safeguards are in place to ensure a similar degree of security for your Personal Data. As such: We may transfer your Personal Data to countries that the European Commission have approved as providing an adequate level of protection for Personal Data by; or We may transfer your Personal Data to affiliates or service providers who are established outside of the EEA, using Standard Contractual Clauses or certification mechanisms approved by the European Commission which give Personal Data the same protection it has in Europe.
Open citation
Jun 17, 2026subprocessors / sharingmedium

data sharing

Latest stance: third party or vendor sharing

We may have to share your Personal Data with, for example:</p>\r\n<ul>\r\n<li>Other companies in our group who provide services to us.</li>\r\n<li>Service providers who provide IT, system administration and other centralized services.</li>\r\n<li>Service providers who provide marketing, research, events planning and hosting, and data enrichment.</li>\r\n<li>Professional advisers including lawyers, bankers, auditors and insurers.</li>\r\n<li>Government bodies that require us to report processing activities, or as otherwise required by law or to respond to legal processes.</li>\r\n<li>Our partners, for the purposes of enabling our partners to contact you about our services. You can find more information about the partners that we work with <a href=\&#34;https://appian.com/partners/partner-program/find-a-partner\&#34; target=\&#34;_blank\&#34;>here</a>.</li>\r\n</ul>\r\n<p>We require all third parties to whom we transfer your data to respect the security of your Personal Data and to treat it in accordance with the law. We only allow such third parties to process your Personal Data for specified purposes and in accordance with our instructions. You can ask our partners to stop sending you communications at any time by sending a message through our Privacy Portal and selecting “Other”&nbsp;&nbsp;(<a href=\&#34;https://portals.appian.com/data-privacy\&#34; target=\&#34;_blank\&#34; rel=\&#34;noopener noreferrer\&#34;>https://portals.appian.com/data-privacy</a>).</p>\r\n&#34;}}" id="rich-text-b6b38547ea" class="cmp-text"> We may have to share your Personal Data with, for example:
Open citation
Jun 17, 2026privacyhigh

data sharing

Latest stance: sale or sell

The California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act (“CPRA”) grant residents of California certain privacy protections as “consumers”, unless a statutory exception applies. You have a number of consumer rights, including the right to access or delete Personal Data collected by a business, the right to have that data corrected, the right to know of and opt out of automated decision making, and to opt-out of sharing your Personal Data for targeted advertising purposes.&nbsp; The categories of data we collect are set out in Section 2 above.&nbsp;</p>\r\n<p>You also have the right to opt out of a “sale” of your Personal Data. Whilst the CCPA defines “sale” in very broad terms that encompass many commonly occurring data sharing arrangements, transfers to service providers are not considered “sales” as defined under the CCPA. Appian does not sell Personal Data. As set out above we do share some Personal Data with service providers, for the purposes set out above, including targeted advertising.. <br>\r\n<br>\r\nTo submit a request to exercise any of your rights under the CCPA or CPRA access and/or delete your Personal Data if you are a resident of California, please submit a request through our Privacy Portal and select ‘other”. (<a href=\&#34;https://portals.appian.com/data-privacy\&#34; target=\&#34;_blank\&#34;>https://portals.appian.com/data-privacy</a>).</p>\r\n&#34;}}" id="rich-text-4ebcf0ac6b" class="cmp-text"> The California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act (“CPRA”) grant residents of California certain privacy protections as “consumers”, unless a statutory exception applies.
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Jun 17, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

The California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act (“CPRA”) grant residents of California certain privacy protections as “consumers”, unless a statutory exception applies. You have a number of consumer rights, including the right to access or delete Personal Data collected by a business, the right to have that data corrected, the right to know of and opt out of automated decision making, and to opt-out of sharing your Personal Data for targeted advertising purposes.&nbsp; The categories of data we collect are set out in Section 2 above.&nbsp;</p>\r\n<p>You also have the right to opt out of a “sale” of your Personal Data. Whilst the CCPA defines “sale” in very broad terms that encompass many commonly occurring data sharing arrangements, transfers to service providers are not considered “sales” as defined under the CCPA. Appian does not sell Personal Data. As set out above we do share some Personal Data with service providers, for the purposes set out above, including targeted advertising.. <br>\r\n<br>\r\nTo submit a request to exercise any of your rights under the CCPA or CPRA access and/or delete your Personal Data if you are a resident of California, please submit a request through our Privacy Portal and select ‘other”. (<a href=\&#34;https://portals.appian.com/data-privacy\&#34; target=\&#34;_blank\&#34;>https://portals.appian.com/data-privacy</a>).</p>\r\n&#34;}}" id="rich-text-4ebcf0ac6b" class="cmp-text"> The California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act (“CPRA”) grant residents of California certain privacy protections as “consumers”, unless a statutory exception applies.
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Jun 17, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

We may have to share your Personal Data with, for example:</p>\r\n<ul>\r\n<li>Other companies in our group who provide services to us.</li>\r\n<li>Service providers who provide IT, system administration and other centralized services.</li>\r\n<li>Service providers who provide marketing, research, events planning and hosting, and data enrichment.</li>\r\n<li>Professional advisers including lawyers, bankers, auditors and insurers.</li>\r\n<li>Government bodies that require us to report processing activities, or as otherwise required by law or to respond to legal processes.</li>\r\n<li>Our partners, for the purposes of enabling our partners to contact you about our services. You can find more information about the partners that we work with <a href=\&#34;https://appian.com/partners/partner-program/find-a-partner\&#34; target=\&#34;_blank\&#34;>here</a>.</li>\r\n</ul>\r\n<p>We require all third parties to whom we transfer your data to respect the security of your Personal Data and to treat it in accordance with the law. We only allow such third parties to process your Personal Data for specified purposes and in accordance with our instructions. You can ask our partners to stop sending you communications at any time by sending a message through our Privacy Portal and selecting “Other”&nbsp;&nbsp;(<a href=\&#34;https://portals.appian.com/data-privacy\&#34; target=\&#34;_blank\&#34; rel=\&#34;noopener noreferrer\&#34;>https://portals.appian.com/data-privacy</a>).</p>\r\n&#34;}}" id="rich-text-b6b38547ea" class="cmp-text"> We may have to share your Personal Data with, for example:
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Jun 17, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

Other companies in our group who provide services to us. Service providers who provide IT, system administration and other centralized services. Service providers who provide marketing, research, events planning and hosting, and data enrichment. Professional advisers including lawyers, bankers, auditors and insurers. Government bodies that require us to report processing activities, or as otherwise required by law or to respond to legal processes. Our partners, for the purposes of enabling our partners to contact you about our services. You can find more information about the partners that we work with here .
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Jun 17, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

We share your Personal Data within our group of companies or service providers which involves transferring your data outside the European Economic Area (EEA).</p>\r\n<ul>\r\n<li>We are subject to the provisions of the General Data Protection Regulation that protects your Personal Data. Where we transfer your data to third parties outside of the EEA, we will ensure that certain safeguards are in place to ensure a similar degree of security for your Personal Data. As such:</li>\r\n<li>We may transfer your Personal Data to countries that the European Commission have approved as providing an adequate level of protection for Personal Data by; or</li>\r\n<li>We may transfer your Personal Data to affiliates or service providers who are established outside of the EEA, using Standard Contractual Clauses or certification mechanisms approved by the European Commission which give Personal Data the same protection it has in Europe.</li>\r\n</ul>\r\n<p>If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.&nbsp;</p>\r\n&#34;}}" id="rich-text-9c032321f7" class="cmp-text"> We share your Personal Data within our group of companies or service providers which involves transferring your data outside the European Economic Area (EEA).
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Jun 17, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

We are subject to the provisions of the General Data Protection Regulation that protects your Personal Data. Where we transfer your data to third parties outside of the EEA, we will ensure that certain safeguards are in place to ensure a similar degree of security for your Personal Data. As such: We may transfer your Personal Data to countries that the European Commission have approved as providing an adequate level of protection for Personal Data by; or We may transfer your Personal Data to affiliates or service providers who are established outside of the EEA, using Standard Contractual Clauses or certification mechanisms approved by the European Commission which give Personal Data the same protection it has in Europe.
Open citation
Jun 17, 2026retentionhigh

data sharing

Latest stance: sale or sell

The California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act (“CPRA”) grant residents of California certain privacy protections as “consumers”, unless a statutory exception applies. You have a number of consumer rights, including the right to access or delete Personal Data collected by a business, the right to have that data corrected, the right to know of and opt out of automated decision making, and to opt-out of sharing your Personal Data for targeted advertising purposes.&nbsp; The categories of data we collect are set out in Section 2 above.&nbsp;</p>\r\n<p>You also have the right to opt out of a “sale” of your Personal Data. Whilst the CCPA defines “sale” in very broad terms that encompass many commonly occurring data sharing arrangements, transfers to service providers are not considered “sales” as defined under the CCPA. Appian does not sell Personal Data. As set out above we do share some Personal Data with service providers, for the purposes set out above, including targeted advertising.. <br>\r\n<br>\r\nTo submit a request to exercise any of your rights under the CCPA or CPRA access and/or delete your Personal Data if you are a resident of California, please submit a request through our Privacy Portal and select ‘other”. (<a href=\&#34;https://portals.appian.com/data-privacy\&#34; target=\&#34;_blank\&#34;>https://portals.appian.com/data-privacy</a>).</p>\r\n&#34;}}" id="rich-text-4ebcf0ac6b" class="cmp-text"> The California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act (“CPRA”) grant residents of California certain privacy protections as “consumers”, unless a statutory exception applies.
Open citation
Jun 17, 2026retentionmedium

data sharing

Latest stance: third party or vendor sharing

The California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act (“CPRA”) grant residents of California certain privacy protections as “consumers”, unless a statutory exception applies. You have a number of consumer rights, including the right to access or delete Personal Data collected by a business, the right to have that data corrected, the right to know of and opt out of automated decision making, and to opt-out of sharing your Personal Data for targeted advertising purposes.&nbsp; The categories of data we collect are set out in Section 2 above.&nbsp;</p>\r\n<p>You also have the right to opt out of a “sale” of your Personal Data. Whilst the CCPA defines “sale” in very broad terms that encompass many commonly occurring data sharing arrangements, transfers to service providers are not considered “sales” as defined under the CCPA. Appian does not sell Personal Data. As set out above we do share some Personal Data with service providers, for the purposes set out above, including targeted advertising.. <br>\r\n<br>\r\nTo submit a request to exercise any of your rights under the CCPA or CPRA access and/or delete your Personal Data if you are a resident of California, please submit a request through our Privacy Portal and select ‘other”. (<a href=\&#34;https://portals.appian.com/data-privacy\&#34; target=\&#34;_blank\&#34;>https://portals.appian.com/data-privacy</a>).</p>\r\n&#34;}}" id="rich-text-4ebcf0ac6b" class="cmp-text"> The California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act (“CPRA”) grant residents of California certain privacy protections as “consumers”, unless a statutory exception applies.
Open citation
Jun 17, 2026privacyhigh

data sharing

Latest stance: sale or sell

You also have the right to opt out of a “sale” of your Personal Data. Whilst the CCPA defines “sale” in very broad terms that encompass many commonly occurring data sharing arrangements, transfers to service providers are not considered “sales” as defined under the CCPA. Appian does not sell Personal Data. As set out above we do share some Personal Data with service providers, for the purposes set out above, including targeted advertising..
Open citation
Jun 17, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

You also have the right to opt out of a “sale” of your Personal Data. Whilst the CCPA defines “sale” in very broad terms that encompass many commonly occurring data sharing arrangements, transfers to service providers are not considered “sales” as defined under the CCPA. Appian does not sell Personal Data. As set out above we do share some Personal Data with service providers, for the purposes set out above, including targeted advertising..
Open citation
Jun 17, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF.</p>\r\n<p>EU, UK and Swiss individuals also have the possibility, under certain conditions, to invoke binding arbitration for complaints regarding Appian’s compliance with the Data Privacy Framework Principles, which have not been resolved by any of the other Data Privacy Framework mechanisms. You can find additional information here:&nbsp;<a href=\&#34;https://www.dataprivacyframework.gov/framework-article/ANNEX-I-introduction\&#34; target=\&#34;_blank\&#34;>https://www.dataprivacyframework.gov/framework-article/ANNEX-I-introduction</a></p>\r\n<p>As explained above Appian sometimes provides personal information to third parties to perform services on our behalf. If we transfer personal information received under the Data Privacy Framework to a third party, the third party's access, use, and disclosure of the personal information must also be in compliance with our Data Privacy Framework obligations, and we will remain liable under the Data Privacy Framework for any failure to do so by the third party unless we prove we are not responsible for the event giving rise to the damage.</p>\r\n&#34;}}" id="rich-text-d576e38399" class="cmp-text"> For the purposes of the processing envisaged in this Policy, with regards to personal data transferred the the United States from the European Union, Switzerland, or the UK, Appian is a participant in and adheres to the EU-U.S.
Open citation
Jun 17, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

As explained above Appian sometimes provides personal information to third parties to perform services on our behalf. If we transfer personal information received under the Data Privacy Framework to a third party, the third party's access, use, and disclosure of the personal information must also be in compliance with our Data Privacy Framework obligations, and we will remain liable under the Data Privacy Framework for any failure to do so by the third party unless we prove we are not responsible for the event giving rise to the damage.
Open citation
Jun 17, 2026governing lawmedium

dispute terms

Latest stance: arbitration or waiver

EU, UK and Swiss individuals also have the possibility, under certain conditions, to invoke binding arbitration for complaints regarding Appian’s compliance with the Data Privacy Framework Principles, which have not been resolved by any of the other Data Privacy Framework mechanisms. You can find additional information here: https://www.dataprivacyframework.gov/framework-article/ANNEX-I-introduction
Open citation
Jun 17, 2026retentionmedium

retention

Latest stance: indefinite or necessity based

We will only retain your Personal Data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.</p>\r\n<p>When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.</p>\r\n&#34;}}" id="rich-text-637886f68e" class="cmp-text"> We will only retain your Personal Data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Open citation
Jun 17, 2026traininghigh

model training

Latest stance: training permitted

\r\n<li><a href=\&#34;/content/appian-aem/en/blog/acp/process-automation/generative-ai-vs-large-language-models.html\&#34;>Generative AI vs LLMs: What's the Difference?</a></li>\r\n<li><a href=\&#34;/content/appian-aem/en/learn/topics/enterprise-ai/ai-agents-what-are-how-use-them-your-processes.html\&#34;>What are AI Agents, and How to Use Them in Processes?</a></li>\r\n<li><a href=\&#34;/content/appian-aem/en/blog/acp/process-automation/ai-workflow-automation.html\&#34;>AI Workflow Automation: See How it Works</a></li>\r\n<li><a href=\&#34;/content/appian-aem/en/learn/topics/know-your-customer-process/kyc-guide.html\&#34;>KYC Process: The Complete Guide</a></li>\r\n<li><a href=\&#34;/content/appian-aem/en/blog/acp/ai/how-does-ai-model-training-work.html\&#34;>How Does AI Model Training Work?</a></li>\r\n<li><a href=\&#34;/content/appian-aem/en/blog/acp/insurance/generative-ai-for-insurance.html\&#34;>Generative AI For Insurance</a></li>\r\n<li><a href=\&#34;https://appian.com/blog/acp/data-fabric/data-fabric-benefits.html\&#34;>Data Fabric's 5 Key Benefits</a></li>\r\n<li><a href=\&#34;https://appian.com/blog/acp/process-mining/continuous-improvement-process-explained.html\&#34;>What is a Continuous Improvement Process &amp; How to Implement&nbsp;It</a></li>\r\n</ul>\r\n&#34;}}" id="rich-text-e8cd24909a" class="cmp-text"> Generative AI vs LLMs: What's the Difference? What are AI Agents, and How to Use Them in Processes?
Open citation
Jun 17, 2026audit / residencymedium

data sharing

Latest stance: third party or vendor sharing

DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF.</p>\r\n<p>EU, UK and Swiss individuals also have the possibility, under certain conditions, to invoke binding arbitration for complaints regarding Appian’s compliance with the Data Privacy Framework Principles, which have not been resolved by any of the other Data Privacy Framework mechanisms. You can find additional information here:&nbsp;<a href=\&#34;https://www.dataprivacyframework.gov/framework-article/ANNEX-I-introduction\&#34; target=\&#34;_blank\&#34;>https://www.dataprivacyframework.gov/framework-article/ANNEX-I-introduction</a></p>\r\n<p>As explained above Appian sometimes provides personal information to third parties to perform services on our behalf. If we transfer personal information received under the Data Privacy Framework to a third party, the third party's access, use, and disclosure of the personal information must also be in compliance with our Data Privacy Framework obligations, and we will remain liable under the Data Privacy Framework for any failure to do so by the third party unless we prove we are not responsible for the event giving rise to the damage.</p>\r\n&#34;}}" id="rich-text-d576e38399" class="cmp-text"> For the purposes of the processing envisaged in this Policy, with regards to personal data transferred the the United States from the European Union, Switzerland, or the UK, Appian is a participant in and adheres to the EU-U.S.
Open citation
Jun 17, 2026subprocessors / sharingmedium

data sharing

Latest stance: third party or vendor sharing

As explained above Appian sometimes provides personal information to third parties to perform services on our behalf. If we transfer personal information received under the Data Privacy Framework to a third party, the third party's access, use, and disclosure of the personal information must also be in compliance with our Data Privacy Framework obligations, and we will remain liable under the Data Privacy Framework for any failure to do so by the third party unless we prove we are not responsible for the event giving rise to the damage.
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Generated from live stance events. Informational only, not legal advice.

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