Undermind procurement policy evidence
Only topics backed by verified findings appear below. Each row preserves the platform's exact policy words and capture provenance.
| Topic | Plan or tier | Risk | Their words | Source |
|---|---|---|---|---|
| DPA, audit rights & data residency | All applicable tiers | unknown | “ Depending on where you live, you may have rights to access, correct, delete, or receive a portable copy of your personal data, to restrict or object to certain processing, and to withdraw consent where processing is based on consent. You can exercise these rights by emailing support@undermind.ai (or, where available, through your account settings). We will verify your identity before acting on requests; authorized agents may submit requests on your behalf with proof of authorization; and, where applicable law provides, you may appeal a decision by replying to our response. You will not be discriminated against for exercising your rights. You may also lodge a complaint with your local data protection authority.” | Captured 2026-09-25Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | low | “ We process and store personal data in the United States. If you use the Services from the EEA, the United Kingdom, or Switzerland, we transfer personal data to the United States and other jurisdictions in reliance on adequacy decisions where available and otherwise on Standard Contractual Clauses (and the UK Addendum). For a copy of the relevant safeguards, contact support@undermind.ai .” | Captured 2026-09-25Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ Subject to this Section, these Terms will remain in full force and effect while you use the Site. We may suspend or terminate your rights to use the Site (including your Account) at any time for any reason at our sole discretion, including for any use of the Site in violation of these Terms. Upon termination of your rights under these Terms, your Account and right to access and use the Site will terminate immediately. You understand that any termination of your Account may involve deletion of your User Content associated with your Account from our live databases, so we encourage you to maintain your own copies of your User Content (see Section 3.1). Company will not have any liability whatsoever to you for any termination of your rights under these Terms, including for termination of your Account or deletion of your User Content. Even after your rights under these Terms are terminated, the following provisions of these Terms will remain in effect: Sections 2.2 through 2.8, Section 3 and Sections 4 through 10.” | Captured 2026-09-25Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ We retain personal data for as long as needed to provide the Services and for legitimate business purposes such as security, dispute resolution, and legal compliance. Retention periods depend on the type of data, its sensitivity, and our purpose for processing it.” | Captured 2026-09-25Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Third parties you connect or direct — if you connect third-party agents, integrations, or applications to your account (for example, through our agent or programmatic interfaces), or otherwise direct us to disclose information, we disclose it as needed to provide what you requested; the recipient’s handling of that information is governed by its own terms and policies.” | Captured 2026-09-25Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Organization administrators — if you use the Services as part of a team or organization account, or you registered with an email address associated with an organization that later purchases a plan, that organization’s administrators may receive information about your account and use of the Services (including account details and usage information), and your account may be moved under the organization’s plan and administration, as described in our Terms of Use.” | Captured 2026-09-25Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Legal reasons — where required by law or legal process, or where reasonably necessary to protect the rights, safety, or property of Undermind, our users, or the public, or to enforce our Terms of Use.” | Captured 2026-09-25Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Service providers — vendors that support the Services under our instructions, including cloud hosting, AI model providers, payment processing, analytics, email, and customer-support tooling.” | Captured 2026-09-25Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Account information — name, email address, password, and, if you subscribe to a paid plan, billing details. Payments are processed by our payment processor, Stripe; we do not store full payment card numbers.” | Captured 2026-09-25Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Business transfers — in connection with a merger, acquisition, financing, reorganization, or sale of assets, personal data may be disclosed during diligence and transferred to a successor.” | Captured 2026-09-25Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ Enterprise and organizational deployments. Many companies and institutions use Undermind under a separate written agreement with us (an enterprise subscription agreement or order form). These agreements are tailored to each organization’s requirements and typically include enhanced protections — such as segregated data handling and dedicated security, confidentiality, and data-use commitments. If your organization has one, that agreement takes precedence wherever it differs from these Terms, and the specific protections for each organization are those set out in its agreement.” | Captured 2026-09-25Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ Individual use. If you use Undermind under your own account — as most individual researchers do — these Terms govern your use. You keep ownership of everything you upload and create, and our Privacy Policy describes how we collect, protect, and handle personal data.” | Captured 2026-09-25Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ 2.7 Paid Subscriptions. Paid subscriptions are billed in advance on a monthly or annual basis, as selected at purchase, and automatically renew for successive periods of the same length until canceled. You may cancel at any time through your account settings; cancellation takes effect at the end of the then-current billing period, and amounts already billed are non-refundable except as described in our Refund Policy, available at https://undermind.ai/refund , which is incorporated into these Terms by reference. We may change subscription prices from time to time; any change will take effect at your next renewal. If a free trial converts to a paid subscription, we will charge the payment method on file unless you cancel before the trial ends. You are responsible for applicable taxes other than taxes on Company’s income.” | Captured 2026-09-25Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ Enterprise and organizational deployments. If your organization has a separate written agreement with us (an enterprise subscription agreement or order form), the content and data we process on the organization’s behalf are governed by that agreement, not by this policy. Enterprise agreements are tailored to each organization’s requirements and typically include enhanced commitments such as segregated data handling and dedicated security, confidentiality, and data-use terms; the specific protections for each organization are those set out in its agreement. This policy still describes the basic account information we handle as a business (for example, registration details).” | Captured 2026-09-25Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ 2.4 No Support or Maintenance. Except for support expressly included in your plan, you acknowledge and agree that Company will have no obligation to provide you with any support or maintenance in connection with the Site.” | Captured 2026-09-25Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ How these Terms apply to you. Undermind serves both individual researchers and organizations:” | Captured 2026-09-25Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ 1.3 Organization Accounts. If you register for or use an Account using an email address provided by, or associated with, your employer or another organization (each, an “Organization”), you represent and warrant that you have the authority to bind that Organization to these Terms, and “you” and “your” in these Terms refer to both you and the Organization. We refer to such Accounts as “Organization Accounts.”” | Captured 2026-09-25Open source →Finding permalink → |
Informational only, not legal advice. Terms can change; verify every cited source and capture date during procurement review.
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