Workflow & Automation · rev.comRev AI
Graded against 804 verified platforms, from its own policy text. Automated assessment against a published rubric — not legal advice.
“Rev complies with all laws and all obligations in the Agreement related to Confidential Information, privacy, and data protection and warrants that no such data will be disclosed to any party in violation of such laws or the Agreement. Customer Content will not be used for any generative AI model training. Rev Ownership . As between Rev and Customer, Rev…”
Watch: confidentiality
Start here. These are the highest-risk verified clauses AIRIN found in the platform's own policy text.
This segment expressly prohibits Rev from using Customer Content for any generative AI model training, warrants that no Customer data will be disclosed in violation of applicable laws or the Agreement, and separately establishes Rev's ownership of the Platform, Software, Services, ASR model, and APIs, creating a training use restriction alongside Rev's IP ownership rights.
The feedback license is extremely broad: worldwide, perpetual, irrevocable, royalty-free, and for 'any purpose whatsoever.' Feedback is also explicitly declared non-confidential, which could inadvertently expose information embedded in feedback communications. Users should be cautious about what they include in feedback submissions.
A blanket exclusion of liability for data loss is a significant risk transfer to the customer. In the event of a platform failure, breach, or accidental deletion, users have no contractual recourse for lost Customer Content.
Scores derived from 11 enriched findings — same verbatim citations as below. AI-generated, not legal advice.
- Rev AI's terms explicitly protect your inputs from training use — the policy is affirmatively favorable on this point.
- Your outputs and prompts are explicitly yours — Rev AI's terms include affirmatively protective IP language.
- Data handling is conditional — 1 privacy or retention clause warrant review before using Rev AI at scale.
Derived from AI-enriched analysis of the verified findings below — informational only, not legal advice.
How to read this page: Overall risk rates what Rev AI's own policy terms mean for your prompts, outputs, and data. The benchmark bands below grade those same verified terms relative to peers — a platform in a risky-by-default category can rate HIGH risk and still grade STRONG against its peer set. Both trace to the cited findings.
Policy benchmark
rubric v1.0 — how this is scoredBased on 71 verified, verbatim-cited findings below — read the citations.
Based on 67 verified, verbatim-cited findings below — read the citations.
Automated assessment against a published rubric — not legal advice.
Fully verified — complete core corpus captured and read in full.
- Privacy PolicyVerified - read in full - 0 citationsLast captured 2026-08-07
- Terms of ServiceVerified - read in full - 33 citationsLast captured 2026-08-07
Only citation-backed plan differences are shown here; absent cells mean AIRIN has not verified a tier-specific claim.
This segment grants the Customer a limited, revocable, non-transferable, non-sublicensable, non-exclusive license to use the Software and Services solely for internal business purposes during the Order Term, defining the permitted scope of commercial use and the class of authorized users including Affiliates' personnel.
" License . If your Order includes any Software, Rev hereby grants you a limited, revocable, non-transferable, non-sublicensable, and non-exclusive license to download, install, and use such Software solely for your internal business purpose..."
This clause defines Rev's obligation to provide customer support via specified contact channels and limits the hours during which maintenance and support are provided to business hours on weekdays excluding U.S. federal holidays, establishing the service level for support entitlements.
" Customer . may contact Rev through support@rev.com or by calling 1-888-467-9390. For billing inquiries, please email remittance@rev.com . Hours . Rev will provide maintenance and support during normal business hours, Monday through Fr..."
This clause restricts the application of customer purchase order terms to the relationship, represents that neither party relies on outside statements, and grants Rev the right to unilaterally amend terms with notice, establishing integration and amendment procedures.
"It is expressly agreed that no terms in any Customer purchase order, procurement or billing portal, or other similar document will apply to Rev or the relationship between Rev and Customer. By entering into the Agreement, you represent that..."
This clause establishes the procedure and grounds for termination for cause by either party, including notice requirements, cure periods, and insolvency triggers, defining the operative steps to end the contractual relationship.
" Termination for Cause . This Agreement may be terminated (a) by the non-breaching party upon material breach by the other party, which breach, if curable, is not cured within thirty (30) days after receipt of written notice; (b) by Rev imm..."
This clause limits Rev's liability by excluding consequential damages such as lost revenue, profits, and business reputation, and caps total liability to amounts paid by the customer in the twelve months preceding the claim-giving event.
" LOSS OF FUTURE REVENUE, INCOME OR PROFITS, DIMINUTION OF VALUE, OR LOSS OF BUSINESS REPUTATION OR OPPORTUNITY RELATING TO THE BREACH OR ALLEGED BREACH HEREOF, WHETHER OR NOT THE POSSIBILITY OF SUCH DAMAGES HAS BEEN DISCLOSED IN ADVANCE OR ..."
Standard enterprise SaaS limitation-of-liability clause but heavily favoring Rev: full exclusion of consequential damages (including lost profits and reputational harm) and a fee-based cap. For customers relying on transcription/captioning for regulated or high-stakes content, this cap may be inadequate relative to potential harm.
"NOTWITHSTANDING ANYTHING IN THIS AGREEMENT TO THE CONTRARY, TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL REV BE LIABLE, WHETHER BY BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, OR ANY OTHER LEGAL THEORY OR CAUSE OF ACTION,..."
This clause disclaims warranties regarding the accuracy of AI, automated speech recognition, and human transcription services, providing an 'as is' and 'as available' disclaimer and limiting Rev's liability for errors in deliverables to the maximum extent permitted by law.
" DISCLAIMER . YOU ACKNOWLEDGE THAT THE SERVICES ARE PROVIDED USING ARTIFICIAL INTELLIGENCE, AUTOMATED SPEECH RECOGNITION SOFTWARE, OR HUMAN TRANSCRIPTION, CAPTIONING OR SUBTITLING WORK, OR A COMBINATION THEREOF, AND MAY CONTAIN ERRORS, WITH..."
The clause imposes standard mutual confidentiality obligations: use limitation, reasonable care standard (no less than), need-to-know disclosure, and anti-reverse-engineering. The permitted disclosures to personnel and advisors are standard. The clause is bilateral and does not appear to disadvantage users materially.
"Recipient will (a) use Confidential Information only for the purposes of furthering the business relationship between the parties; (b) protect Confidential Information using the same degree of care it uses to protect its own confidential in..."
Evidence appendix
Showing priority citations first. The full appendix is available for audit trails; not every citation is a severe risk.
"If you or your Authorized Users provide Rev with any suggestions, comments, ideas, improvements or other feedback related to the Platform, Software, or Services (“ Feedback ”), such Feedback is non-confidential and provided voluntarily by you, and you hereby grant to Rev a worldwide, perpetual, irrevocable, royalty-free license to the use and exploit the Feedback, for any purpose whatsoever, including for the improvement, marketing, and promotion of the Services; provided that we will not identify you as the source of such Feedback, and we acknowledge and agree that any Feedback is provided by you AS-IS."
The feedback license is extremely broad: worldwide, perpetual, irrevocable, royalty-free, and for 'any purpose whatsoever.' Feedback is also explicitly declared non-confidential, which could inadvertently expose information embedded in feedback communications. Users should be cautious about what they include in feedback submissions.
AI-generated interpretation, not legal advice.
"We reserve the right to suspend your access to the Services (a) in the event of your material breach of the Agreement; (b) to prevent damage to, or degradation of, the Services, or unauthorized access to Customer Content; (c) to comply with Applicable Law; or (d) in part where the Services rely on third-party services and such third-party stops providing such services. We will use reasonable efforts to provide you with prior notice of any suspension of the Services, and will restore access to the Services as soon as practicable following the satisfactory resolution of the event giving rise to suspension. If Rev suspends Services pursuant to subsection (a) above, (i) you remain responsible for all fees you have committed to for the Order Term; and (ii) if you do not fully address the reasons for the suspension within thirty (30) days after we suspend, we may immediately terminate your license."
Suspension rights are broad, including for third-party dependency failures outside the customer's control. Fee obligations survive suspension triggered by alleged breach. The asymmetry (customer pays even when suspended) is a notable financial risk, particularly for large committed orders.
AI-generated interpretation, not legal advice.
"Rev need not pre-screen Customer Content, although it reserves such right and may refuse or remove any Customer Content for any reason in its sole discretion."
The 'for any reason in its sole discretion' language gives Rev effectively unchecked power to reject or remove content without notice or justification, which could disrupt business workflows without recourse.
AI-generated interpretation, not legal advice.
"It is expressly agreed that no terms in any Customer purchase order, procurement or billing portal, or other similar document will apply to Rev or the relationship between Rev and Customer. By entering into the Agreement, you represent that you are not relying on any promise, statement, representation or warranty (whether in writing or not) of any person (whether party to the Agreement or not) relating to the subject matter of the Agreement, other than as stated in the Agreement. Amendment . Rev may update these terms at any time, in its sole discretion, by sending an email to you using the email address you provide to us as part of registering for an account. If any update materially and adversely affects your rights under the Agreement, your sole remedy will be to terminate the Agreement and receive a pro-rated refund of any prepaid fees beyond the date of such termination. You must exercise such right within 30 days of Rev’s notice of any such a change. Independent Contractors . The relationship between Rev and Customer established by this Agreement is solely that of independent contractors. Neither party is in any way the partner or agent of the other, nor is either party authorized or empowered to create or assume any obligation of any kind, implied or expressed, on behalf of the other party, without the express prior written consent of such other party. Third-Party Beneficiaries. Nothing in the Agreement, express or implied, is intended to make any person or entity that is not a signer to the Agreement a third-party beneficiary of any right created by this Agreement or by operation of law. "
This clause restricts the application of customer purchase order terms to the relationship, represents that neither party relies on outside statements, and grants Rev the right to unilaterally amend terms with notice, establishing integration and amendment procedures.
AI-generated interpretation, not legal advice.
"Customer must maintain backups of all Customer Content, and Rev shall not be liable for any loss of data related to Customer Content."
A blanket exclusion of liability for data loss is a significant risk transfer to the customer. In the event of a platform failure, breach, or accidental deletion, users have no contractual recourse for lost Customer Content.
AI-generated interpretation, not legal advice.
" LOSS OF FUTURE REVENUE, INCOME OR PROFITS, DIMINUTION OF VALUE, OR LOSS OF BUSINESS REPUTATION OR OPPORTUNITY RELATING TO THE BREACH OR ALLEGED BREACH HEREOF, WHETHER OR NOT THE POSSIBILITY OF SUCH DAMAGES HAS BEEN DISCLOSED IN ADVANCE OR COULD REASONABLY HAVE BEEN FORESEEN; OR (B) FOR AN AMOUNT THAT EXCEEDS THE TOTAL AMOUNT PAID OR PAYABLE BY YOU TO REV FOR THE SERVICES THAT ARE THE SUBJECT OF THE CLAIM IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT(S) THAT FIRST GAVE RISE TO THE CLAIM."
This clause limits Rev's liability by excluding consequential damages such as lost revenue, profits, and business reputation, and caps total liability to amounts paid by the customer in the twelve months preceding the claim-giving event.
AI-generated interpretation, not legal advice.
"NOTWITHSTANDING ANYTHING IN THIS AGREEMENT TO THE CONTRARY, TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL REV BE LIABLE, WHETHER BY BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, OR ANY OTHER LEGAL THEORY OR CAUSE OF ACTION, (A) FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES OF SUCH OTHER PERSON, INCLUDING, WITHOUT LIMITATION, LOSS OF FUTURE REVENUE, INCOME OR PROFITS, DIMINUTION OF VALUE, OR LOSS OF BUSINESS REPUTATION OR OPPORTUNITY RELATING TO THE BREACH OR ALLEGED BREACH HEREOF, WHETHER OR NOT THE POSSIBILITY OF SUCH DAMAGES HAS BEEN DISCLOSED IN ADVANCE OR COULD REASONABLY HAVE BEEN FORESEEN; OR (B) FOR AN AMOUNT THAT EXCEEDS THE TOTAL AMOUNT PAID OR PAYABLE BY YOU TO REV FOR THE SERVICES THAT ARE THE SUBJECT OF THE CLAIM IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT(S) THAT FIRST GAVE RISE TO THE CLAIM."
Standard enterprise SaaS limitation-of-liability clause but heavily favoring Rev: full exclusion of consequential damages (including lost profits and reputational harm) and a fee-based cap. For customers relying on transcription/captioning for regulated or high-stakes content, this cap may be inadequate relative to potential harm.
AI-generated interpretation, not legal advice.
"Rev complies with all laws and all obligations in the Agreement related to Confidential Information, privacy, and data protection and warrants that no such data will be disclosed to any party in violation of such laws or the Agreement. Customer Content will not be used for any generative AI model training. Rev Ownership . As between Rev and Customer, Rev owns all rights, title, and interest (including all Intellectual Property Rights) in and to (a) the Platform, Software, and Services; (b) Rev’s ASR speech-to-text model; (c) the APIs and other technologies made available through the Platform and the Software or used in provision of the Services; (d) all information, text, links, graphics, photos, audio, video, and other forms of data or communication that users can view, access or otherwise interact with through the Services (except for Customer Content and Work Product); and (e) all improvements, enhancements or modifications to any of the foregoing. Feedback . If you or your Authorized Users provide Rev with any suggestions, comments, ideas, improvements or other feedback related to the Platform, Software, or Services (“ Feedback ”), such Feedback is non-confidential and provided voluntarily by you, and you hereby grant to Rev a worldwide, perpetual, irrevocable, royalty-free license to the use and exploit the Feedback, for any purpose whatsoever, including for the improvement, marketing, and promotion of the Services; provided that we will not identify you as the source of such Feedback, and we acknowledge and agree that any Feedback is provided by you AS-IS. "
This segment expressly prohibits Rev from using Customer Content for any generative AI model training, warrants that no Customer data will be disclosed in violation of applicable laws or the Agreement, and separately establishes Rev's ownership of the Platform, Software, Services, ASR model, and APIs, creating a training use restriction alongside Rev's IP ownership rights.
AI-generated interpretation, not legal advice.
" License . If your Order includes any Software, Rev hereby grants you a limited, revocable, non-transferable, non-sublicensable, and non-exclusive license to download, install, and use such Software solely for your internal business purposes during the applicable Order Term subject to the terms and conditions of the Agreement. If your Order includes any Services, you may use such Services solely for your internal business purposes during the applicable Order Term subject to the terms and conditions of the Agreement. You may allow your and your Affiliates’ directors, officers, employees, members, students, and contractors acting on your behalf (“ Authorized Users ”) to access and use the Software and Services provided to you under the Agreement. Any limitations described in an Order (such as limitations on Authorized Users, number or type of devices, or any use or sharing limitations) will be binding on you and your use of the Software and Services, and you acknowledge and agree that you are liable for all use of the Software and Services by your Authorized Users and for their compliance with this Agreement. Use Restrictions . You may not copy, modify, distribute, sell, sublicense, or otherwise transfer the Software or the Services except as expressly permitted in this Agreement. You agree not to, nor permit any other party to: (a) use, or cause others to use, any automated system or software to extract content from the Platform; (b) interfere with or disrupt the Services or servers or networks connected to the Platform or used in connection with the Services or the Platform; (c) take any action that negatively affects the ability of others to access or use the Platform or the Services; (d) use the Software or Services for any illegal or unauthorized purpose; (e)"
This segment grants the Customer a limited, revocable, non-transferable, non-sublicensable, non-exclusive license to use the Software and Services solely for internal business purposes during the Order Term, defining the permitted scope of commercial use and the class of authorized users including Affiliates' personnel.
AI-generated interpretation, not legal advice.
" Term and Order Term . The Agreement between us is effective upon your first acceptance of these Terms and will remain in effect until terminated in accordance with its terms. The initial term of an Order and any subsequent renewal terms may be collectively referred to as the “ Order Term ”. Suspension . We reserve the right to suspend your access to the Services (a) in the event of your material breach of the Agreement; (b) to prevent damage to, or degradation of, the Services, or unauthorized access to Customer Content; (c) to comply with Applicable Law; or (d) in part where the Services rely on third-party services and such third-party stops providing such services. We will use reasonable efforts to provide you with prior notice of any suspension of the Services, and will restore access to the Services as soon as practicable following the satisfactory resolution of the event giving rise to suspension. If Rev suspends Services pursuant to subsection (a) above, (i) you remain responsible for all fees you have committed to for the Order Term; and (ii) if you do not fully address the reasons for the suspension within thirty (30) days after we suspend, we may immediately terminate your license. If Rev suspends Services pursuant to subsections (b) through (d) above, and we are unable to provide you with Services for which you’ve prepaid during the applicable Order Term, we will refund you for any unused prepaid credits or other prepaid fees, if applicable, for Services you were unable to access during the suspension period. "
This clause defines the effective date and duration of the Agreement, and reserves Rev's right to suspend customer access under specified conditions including material breach, service protection, legal compliance, or partial service issues, constituting an enforcement right.
AI-generated interpretation, not legal advice.
" DISCLAIMER . YOU ACKNOWLEDGE THAT THE SERVICES ARE PROVIDED USING ARTIFICIAL INTELLIGENCE, AUTOMATED SPEECH RECOGNITION SOFTWARE, OR HUMAN TRANSCRIPTION, CAPTIONING OR SUBTITLING WORK, OR A COMBINATION THEREOF, AND MAY CONTAIN ERRORS, WITH THE ERROR RATE IN ANY PARTICULAR DELIVERABLE DEPENDENT ON A NUMBER OF FACTORS SUCH AS THE OVERALL QUALITY OF THE AUDIO, BACKGROUND NOISE, CROSS-TALK, AND SPEAKER ACCENT. THE PLATFORM AND ALL SERVICES PROVIDED UNDER THIS AGREEMENT ARE PROVIDED “AS IS,” “AS AVAILABLE” AND “WITH ALL FAULTS,” AND, TO THE MAXIMUM EXTENT PERMITTED BY LAW, WITH THE EXCEPTION OF THE WARRANTY PROVIDED IN SECTION 6.2 (REV WARRANTIES), REV HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION: (A) THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT; AND (B) ANY WARRANTY WITH RESPECT TO THE QUALITY, ACCURACY, CURRENCY OR COMPLETENESS OF THE PLATFORM AND SERVICES OR ANY DATA OR RESULTS OBTAINED THROUGH THE PLATFORM, OR THAT USE OF THE PLATFORM AND SUCH SERVICES WILL BE ERROR-FREE, UNINTERRUPTED, FREE FROM OTHER FAILURES OR WILL MEET CUSTOMER’S OR AUTHORIZED USERS’ REQUIREMENTS. YOU ACKNOWLEDGE AND AGREE THAT YOU ARE SOLELY RESPONSIBLE FOR VERIFYING THE ACCURACY AND COMPLETENESS OF ALL WORK PRODUCT PROVIDED THROUGH THE SERVICES BEFORE TAKING OR OMITTING ANY ACTION BASED UPON SUCH WORK PRODUCT. INDEMNIFICATION . "
This clause disclaims warranties regarding the accuracy of AI, automated speech recognition, and human transcription services, providing an 'as is' and 'as available' disclaimer and limiting Rev's liability for errors in deliverables to the maximum extent permitted by law.
AI-generated interpretation, not legal advice.
"Further, unless expressly authorized in an Order, you may not disclose or provide Rev with any non-public, sensitive financial or Personal Health Information (as defined in the Health Insurance Portability and Accountability Act of 1996) or any non-public, sensitive personal data (e.g., social security numbers, driver’s license numbers, personal bank account numbers, passport or visa numbers and credit card numbers). "
This segment restricts the Customer from disclosing or providing Rev with non-public sensitive financial or personal health information (as defined under HIPAA) or other sensitive personal data such as social security numbers and credit card numbers, unless expressly authorized in an Order, thereby limiting the categories of data that may be shared with Rev.
AI-generated interpretation, not legal advice.
"Prepaid credits purchased under an Order (a) are nonrefundable; (b) may be used only for Services during the applicable Order Term; and (c) will expire at the end of the applicable Order Term, unless otherwise stated in this Agreement or agreed to in writing. Affiliates . Subject to credit approval by Rev and your agreement to take full responsibility for their compliance with this Agreement, you may allow your Affiliates to order Services under this Agreement. Such Affiliates will be deemed a “Customer” for the applicable Order only. “ Affiliate ” means an entity that controls, is controlled by, or is under common control with a party, with “control” meaning direct or indirect ownership of (a) more than fifty percent (50%) of an entity’s voting interest; or (b) the right to receive more than fifty percent (50%) of an entity’s profits. Taxes . Customer is responsible for all taxes, duties or other fees imposed, assessed or collected by or under the authority of any governmental body (“ Taxes ”) imposed on the transaction or the delivery of Services, except for Taxes based on Rev’s net income or otherwise statutorily imposed on Rev. Notwithstanding the foregoing, Rev will not collect any taxes for which Customer is exempt provided that it receives a valid certificate or other appropriate documentation showing Customer’s tax exempt status. "
This segment establishes that prepaid credits are nonrefundable, usable only during the Order Term, and expire at term end, and defines the conditions under which Affiliates may order Services and be treated as Customers, including the definition of 'Affiliate,' thereby creating tier-specific rules and definitional distinctions in service access.
AI-generated interpretation, not legal advice.
" provide access to the Software or Services to anyone but Authorized Users; (f) rent, lease, lend, sell or sublicense the Software or Services or otherwise provide access to the Software or Services as part of a service bureau or similar fee-for-service purpose; (g) reverse engineer, decode, decompile, disassemble or otherwise attempt to access or derive the source code or architectural framework of the Platform, Software, or Services; or (h) introduce any viruses to the Platform or the Services. "
This segment enumerates specific prohibitions on Customer's use of the Software and Services, including restrictions against providing access to unauthorized users, sublicensing, reverse engineering, and introducing malware, thereby restricting the scope of permissible commercial use.
AI-generated interpretation, not legal advice.
" Force Majeure . Neither party will be liable for any failure to perform under this Agreement to the extent due to any act of God, fire, casualty, flood, war, strike, lock out, failure of public utilities, outages or slow-downs of the internet, outages at any of Rev’s critical infrastructure providers, injunction or any act, exercise, assertion or requirement of any governmental authority, epidemic, pandemic, destruction of production facilities, insurrection or any other cause beyond the reasonable control of the party invoking this provision."
This force majeure clause creates an exception to liability for either party's failure to perform obligations when caused by events beyond their reasonable control, such as natural disasters, government actions, pandemics, or infrastructure failures, excluding such failures from breach or liability.
AI-generated interpretation, not legal advice.
"This Agreement is governed by the laws of the State of Delaware, excluding its conflicts of laws provisions, and any action or proceeding (including those arising from non-contractual disputes or claims) related to the Agreement will be brought in the state and federal courts in the city of Austin and in Travis County, Texas."
The agreement applies Delaware law but requires disputes to be litigated in Texas courts. This split is legally unusual and could raise choice-of-law conflicts. The mandatory Texas venue imposes geographic burden on customers outside that jurisdiction and excludes arbitration or any alternative dispute mechanism.
AI-generated interpretation, not legal advice.
" Reservation of Rights . Each of the parties reserves all rights not expressly granted under this Agreement. "
This segment reserves all rights not expressly granted under the Agreement to each respective party, functioning as a general reservation of intellectual property rights that limits the scope of any implied licenses or permissions beyond what is explicitly stated.
AI-generated interpretation, not legal advice.
"As between Customer and Rev, Customer owns all rights, title, and interest (including all rights associated with patents and inventions; copyrights, and other works of authorship (including moral rights); trademarks, service marks, trade dress, trade names, logos and other source identifiers; trade secrets; and all other intellectual property (“ Intellectual Property Rights ”)) in and to (a) the Customer Content; and (b) any translations, transcriptions, captions, or other derivative works of such Customer Content created through the Services (“ Work Product ”)."
The agreement expressly vests ownership of all outputs (Work Product) in the Customer as between the two parties, which is user-favorable. However, the immediately following section grants Rev a broad license to use Customer Content for model training, which qualifies this ownership.
AI-generated interpretation, not legal advice.
Common questions about Rev AI's policies
- Can you use Rev AI's output commercially?
- Commercial use allowed — with conditions — based on 1 verified finding from Rev AI's published policy. Informational only, not legal advice.
Clause detail — protections, your obligations, and coverage
Every clause below is a verbatim quote from Rev AI's own published policy, read in full and linked to its exact location. Protections and user obligations are reported separately from risk because they are different kinds of clause — an obligation on you is not a risk to your data. Informational only, not legal advice.
✅ Protections found
13 verified clausesClauses in Rev AI's policies that work in your favour — commitments the platform made to you.
- Indemnity & liability
“INSURANCE . During the Term of this Agreement, Rev will maintain in force at a minimum the following insurance coverage at our own cost and expense: (a) Statutory Worker’s Compensation and Employer’s Liability as required by state law with a minimum limit of $…”
This clause obligates Rev to maintain specified minimum insurance coverages at its own cost during the term of the Agreement, including workers' compensation, employer's liability, disability, and unemployment insurance,…
Location: exact-text link only — source has no section structureJump to exact text → - Moderation & enforcementdeletion rights & post-termination survival
“Termination for Cause . This Agreement may be terminated (a) by the non-breaching party upon material breach by the other party, which breach, if curable, is not cured within thirty (30) days after receipt of written notice; (b) by Rev immediately upon notice…”
This clause establishes the procedure and grounds for termination for cause by either party, including notice requirements, cure periods, and insolvency triggers, defining the operative steps to end the contractual relat…
Location: exact-text link only — source has no section structureJump to exact text → - Moderation & enforcementterms can change anytime
“It is expressly agreed that no terms in any Customer purchase order, procurement or billing portal, or other similar document will apply to Rev or the relationship between Rev and Customer. By entering into the Agreement, you represent that you are not relying…”
This clause restricts the application of customer purchase order terms to the relationship, represents that neither party relies on outside statements, and grants Rev the right to unilaterally amend terms with notice, es…
- Terms changes: advance notice promised
Location: exact-text link only — source has no section structureJump to exact text → - Confidentiality
“Use; Disclosure. Recipient will (a) use Confidential Information only for the purposes of furthering the business relationship between the parties; (b) protect Confidential Information using the same degree of care it uses to protect its own confidential infor…”
This clause imposes obligations on the recipient of confidential information to use it only for furthering the business relationship, protect it with at least reasonable care, and restrict disclosure to personnel and adv…
Location: exact-text link only — source has no section structureJump to exact text → - Subprocessors & data sharing
“Software . To the extent described in an Order or Rev’s documentation, you may have the ability to download and use our Software. Such Software includes the Rev desktop apps made available through the Platform or Rev’s mobile apps downloaded through the Apple…”
This segment defines the scope of Software and Services available to the Customer, including Rev's desktop and mobile apps and services such as transcription, captioning, and translation, establishing the definitional bo…
Location: exact-text link only — source has no section structureJump to exact text → - Confidentiality
“Definition . “ Confidential Information ” means any information disclosed under the Agreement that (a) if tangible, is clearly marked as “Confidential” or with a similar designation; (b) if intangible, is identified as “Confidential” by discloser at the time o…”
This clause defines 'Confidential Information' by specifying the criteria for information to qualify as confidential, including tangible markings, intangible designations, and reasonable inference from circumstances, and…
Location: exact-text link only — source has no section structureJump to exact text →
+ 7 more verified clauses of this kind on this platform, cited in full in the report.
📋 Rules you must follow
2 verified clausesWhat Rev AI requires of YOU. These are your obligations, not risks to your data or IP, so they are cited here and excluded from this platform's risk rating.
- Commercial useconduct restrictions
“License . If your Order includes any Software, Rev hereby grants you a limited, revocable, non-transferable, non-sublicensable, and non-exclusive license to download, install, and use such Software solely for your internal business purposes during the applicab…”
This segment grants the Customer a limited, revocable, non-transferable, non-sublicensable, non-exclusive license to use the Software and Services solely for internal business purposes during the Order Term, defining the…
Location: exact-text link only — source has no section structureJump to exact text → - Moderation & enforcementconduct restrictions
“provide access to the Software or Services to anyone but Authorized Users; (f) rent, lease, lend, sell or sublicense the Software or Services or otherwise provide access to the Software or Services as part of a service bureau or similar fee-for-service purpose…”
This segment enumerates specific prohibitions on Customer's use of the Software and Services, including restrictions against providing access to unauthorized users, sublicensing, reverse engineering, and introducing malw…
Location: exact-text link only — source has no section structureJump to exact text →
What the policies actually cover
7 topics- Sensitive data (biometric, location, health)1 protective1 clause
- Government & law-enforcement disclosure1 protective1 clause
- Damages & liability cap3 clauses
- Terms can change at any time1 protective1 clause
- Deletion rights & post-termination survival1 protective2 clauses
- Feedback ownership2 clauses
- Conduct restrictions2 obligations2 clauses
21 further verified clauses are cited on this page but not yet assigned a topic.
Clause intelligence
Canonical clauses and stance patterns extracted from the same gate-verified citations shown on this page.
The clause includes sublicensable, transferable, or assignable rights.
“License . If your Order includes any Software, Rev hereby grants you a limited, revocable, non-transferable, non-sublicensable, and non-exclusive license to download, install, and use such Software solely for your internal business purposes during the applicable Order Term subject to the terms and conditions of the Agreement. If your Order includes any Services, you may use such Services solely for your internal b...”Open source citation
The clause includes sublicensable, transferable, or assignable rights.
“Use of Subcontractors . Rev uses subcontractors from time to time to provide certain parts of the Services, including individual freelancers who provide our human-based Services. By purchasing such Services, you agree that Rev may sublicense its rights and obligations under this Agreement to subcontractors for such purposes. Rev is solely responsible for paying and resolving all disputes with subcontractors. We wi...”Open source citation
The clause includes sublicensable, transferable, or assignable rights.
“provide access to the Software or Services to anyone but Authorized Users; (f) rent, lease, lend, sell or sublicense the Software or Services or otherwise provide access to the Software or Services as part of a service bureau or similar fee-for-service purpose; (g) reverse engineer, decode, decompile, disassemble or otherwise attempt to access or derive the source code or architectural framework of the Platform, S...”Open source citation
The clause includes sublicensable, transferable, or assignable rights.
“Software . To the extent described in an Order or Rev’s documentation, you may have the ability to download and use our Software. Such Software includes the Rev desktop apps made available through the Platform or Rev’s mobile apps downloaded through the Apple App Store or Google Play Store. Use of the Software is governed by the Agreement and, for mobile apps, the additional terms made available through the applic...”Open source citation
The clause includes sublicensable, transferable, or assignable rights.
“Software . To the extent described in an Order or Rev’s documentation, you may have the ability to download and use our Software. Such Software includes the Rev desktop apps made available through the Platform or Rev’s mobile apps downloaded through the Apple App Store or Google Play Store. Use of the Software is governed by the Agreement and, for mobile apps, the additional terms made available through the applic...”Open source citation
Tier matrix
Plan-level conditions detected from citation-backed clauses. Empty tiers mean AIRIN has not captured decisive tier language yet.
| Tier | Surface | Verdict | Risk | Citations |
|---|---|---|---|---|
| All applicable tiers | commercial use | worsens | HIGH | 2 |
| All applicable tiers | confidentiality | worsens | HIGH | 3 |
| All applicable tiers | indemnity liability | conditional | MEDIUM | 3 |
| All applicable tiers | moderation enforcement | worsens | HIGH | 5 |
| All applicable tiers | privacy data use | worsens | HIGH | 5 |
| All applicable tiers | prompt ownership | improves | LOW | 1 |
| All applicable tiers | subprocessors data sharing | worsens | HIGH | 1 |
| Free | indemnity liability | conditional | MEDIUM | 4 |
| Free | output ownership | conditional | MEDIUM | 1 |
| Free | prompt ownership | conditional | MEDIUM | 2 |
| Free | training use | conditional | MEDIUM | 7 |
| Government | data retention | improves | LOW | 1 |
Policy evolution
Open full timelineBefore/after stance changes across captured policy versions. When no material delta exists yet, AIRIN shows the latest citation-backed stance events instead.
data sharing improved from high/sale or sell to medium/third party or vendor sharing.
“Rev does not sell your personal information for monetary compensation. The CCPA requires that we disclose whether we “share” or “sell” personal information, as those terms are uniquely defined. Under the CCPA, “sharing” is defined as the targeting of advertising to a consumer based on that consumer’s personal information obtained from the consumer’s activity across websites, and “selling” is defined as the disclosure of personal information to third parties in exchange for monetary or other valuable consideration. We “share” information to provide more relevant and tailored advertising to you. Our use of third-party analytics services and online advertising services may result in the sharing of online identifiers (e.g., cookie data, IP addresses, device identifiers, and usage information) in a way that may be considered a “sale” under the CCPA. You can opt out of this activity by following the directions in this Privacy Policy, including the section titled “ Your Rights .” We do not knowingly “sell” or “share” the personal information of children under the age of majority. If you would like to exercise any of these rights, please submit a request through this form or at support@rev.com . You will be required to verify your identity before we fulfill your request. You can also designate an authorized agent to make a request on your behalf. To do so, you must provide us with written authorization or a power of attorney, signed by you, for the agent to act on your behalf.”Before citation
“Definition . “ Confidential Information ” means any information disclosed under the Agreement that (a) if tangible, is clearly marked as “Confidential” or with a similar designation; (b) if intangible, is identified as “Confidential” by discloser at the time of disclosure and confirmed in writing to recipient as being Confidential Information; or (c) from the relevant circumstances should reasonably be known by recipient to be confidential (e.g., pricing, personal data, etc.). Customer’s Confidential Information includes the Customer Content. Rev’s Confidential Information includes all software and technology included in the Services. Confidential Information does not include information that: (i) was available to the recipient before disclosure of such information to the recipient and free of any confidentiality obligation in favor of the disclosing party and known to the recipient at the time of disclosure; (ii) is made available to the recipient from a third-party not known by the recipient at the time of such availability to be subject to a confidentiality obligation in favor of the disclosing party; (iii) is made available to third parties by the disclosing party without restriction on disclosing such information; (iv) is or becomes available to the public other than as a result of disclosure by the recipient prohibited by this Agreement; or (v) is developed independently by or on behalf of the recipient without reference to the disclosing party’s Confidential Information.”After citation
data sharing worsened from medium/third party or vendor sharing to high/sale or sell.
“Definition . “ Confidential Information ” means any information disclosed under the Agreement that (a) if tangible, is clearly marked as “Confidential” or with a similar designation; (b) if intangible, is identified as “Confidential” by discloser at the time of disclosure and confirmed in writing to recipient as being Confidential Information; or (c) from the relevant circumstances should reasonably be known by recipient to be confidential (e.g., pricing, personal data, etc.). Customer’s Confidential Information includes the Customer Content. Rev’s Confidential Information includes all software and technology included in the Services. Confidential Information does not include information that: (i) was available to the recipient before disclosure of such information to the recipient and free of any confidentiality obligation in favor of the disclosing party and known to the recipient at the time of disclosure; (ii) is made available to the recipient from a third-party not known by the recipient at the time of such availability to be subject to a confidentiality obligation in favor of the disclosing party; (iii) is made available to third parties by the disclosing party without restriction on disclosing such information; (iv) is or becomes available to the public other than as a result of disclosure by the recipient prohibited by this Agreement; or (v) is developed independently by or on behalf of the recipient without reference to the disclosing party’s Confidential Information.”Before citation
“Rev does not sell your personal information for monetary compensation. The CCPA requires that we disclose whether we “share” or “sell” personal information, as those terms are uniquely defined. Under the CCPA, “sharing” is defined as the targeting of advertising to a consumer based on that consumer’s personal information obtained from the consumer’s activity across websites, and “selling” is defined as the disclosure of personal information to third parties in exchange for monetary or other valuable consideration. We “share” information to provide more relevant and tailored advertising to you. Our use of third-party analytics services and online advertising services may result in the sharing of online identifiers (e.g., cookie data, IP addresses, device identifiers, and usage information) in a way that may be considered a “sale” under the CCPA. You can opt out of this activity by following the directions in this Privacy Policy, including the section titled “ Your Rights .” We do not knowingly “sell” or “share” the personal information of children under the age of majority. If you would like to exercise any of these rights, please submit a request through this form or at support@rev.com . You will be required to verify your identity before we fulfill your request. You can also designate an authorized agent to make a request on your behalf. To do so, you must provide us with written authorization or a power of attorney, signed by you, for the agent to act on your behalf.”After citation
data sharing improved from high/sale or sell to medium/third party or vendor sharing.
“Rev does not sell your personal information for monetary compensation. The CCPA requires that we disclose whether we “share” or “sell” personal information, as those terms are uniquely defined. Under the CCPA, “sharing” is defined as the targeting of advertising to a consumer based on that consumer’s personal information obtained from the consumer’s activity across websites, and “selling” is defined as the disclosure of personal information to third parties in exchange for monetary or other valuable consideration. We “share” information to provide more relevant and tailored advertising to you. Our use of third-party analytics services and online advertising services may result in the sharing of online identifiers (e.g., cookie data, IP addresses, device identifiers, and usage information) in a way that may be considered a “sale” under the CCPA. You can opt out of this activity by following the directions in this Privacy Policy, including the section titled “ Your Rights .” We do not knowingly “sell” or “share” the personal information of children under the age of majority. If you would like to exercise any of these rights, please submit a request through this form or at support@rev.com . You will be required to verify your identity before we fulfill your request. You can also designate an authorized agent to make a request on your behalf. To do so, you must provide us with written authorization or a power of attorney, signed by you, for the agent to act on your behalf.”Before citation
“Definition . “ Confidential Information ” means any information disclosed under the Agreement that (a) if tangible, is clearly marked as “Confidential” or with a similar designation; (b) if intangible, is identified as “Confidential” by discloser at the time of disclosure and confirmed in writing to recipient as being Confidential Information; or (c) from the relevant circumstances should reasonably be known by recipient to be confidential (e.g., pricing, personal data, etc.). Customer’s Confidential Information includes the Customer Content. Rev’s Confidential Information includes all software and technology included in the Services. Confidential Information does not include information that: (i) was available to the recipient before disclosure of such information to the recipient and free of any confidentiality obligation in favor of the disclosing party and known to the recipient at the time of disclosure; (ii) is made available to the recipient from a third-party not known by the recipient at the time of such availability to be subject to a confidentiality obligation in favor of the disclosing party; (iii) is made available to third parties by the disclosing party without restriction on disclosing such information; (iv) is or becomes available to the public other than as a result of disclosure by the recipient prohibited by this Agreement; or (v) is developed independently by or on behalf of the recipient without reference to the disclosing party’s Confidential Information.”After citation
data sharing worsened from medium/third party or vendor sharing to high/sale or sell.
“Definition . “ Confidential Information ” means any information disclosed under the Agreement that (a) if tangible, is clearly marked as “Confidential” or with a similar designation; (b) if intangible, is identified as “Confidential” by discloser at the time of disclosure and confirmed in writing to recipient as being Confidential Information; or (c) from the relevant circumstances should reasonably be known by recipient to be confidential (e.g., pricing, personal data, etc.). Customer’s Confidential Information includes the Customer Content. Rev’s Confidential Information includes all software and technology included in the Services. Confidential Information does not include information that: (i) was available to the recipient before disclosure of such information to the recipient and free of any confidentiality obligation in favor of the disclosing party and known to the recipient at the time of disclosure; (ii) is made available to the recipient from a third-party not known by the recipient at the time of such availability to be subject to a confidentiality obligation in favor of the disclosing party; (iii) is made available to third parties by the disclosing party without restriction on disclosing such information; (iv) is or becomes available to the public other than as a result of disclosure by the recipient prohibited by this Agreement; or (v) is developed independently by or on behalf of the recipient without reference to the disclosing party’s Confidential Information.”Before citation
“Rev does not sell your personal information for monetary compensation. The CCPA requires that we disclose whether we “share” or “sell” personal information, as those terms are uniquely defined. Under the CCPA, “sharing” is defined as the targeting of advertising to a consumer based on that consumer’s personal information obtained from the consumer’s activity across websites, and “selling” is defined as the disclosure of personal information to third parties in exchange for monetary or other valuable consideration. We “share” information to provide more relevant and tailored advertising to you. Our use of third-party analytics services and online advertising services may result in the sharing of online identifiers (e.g., cookie data, IP addresses, device identifiers, and usage information) in a way that may be considered a “sale” under the CCPA. You can opt out of this activity by following the directions in this Privacy Policy, including the section titled “ Your Rights .” We do not knowingly “sell” or “share” the personal information of children under the age of majority. If you would like to exercise any of these rights, please submit a request through this form or at support@rev.com . You will be required to verify your identity before we fulfill your request. You can also designate an authorized agent to make a request on your behalf. To do so, you must provide us with written authorization or a power of attorney, signed by you, for the agent to act on your behalf.”After citation
data sharing improved from high/sale or sell to medium/third party or vendor sharing.
“Rev does not sell your personal information for monetary compensation. The CCPA requires that we disclose whether we “share” or “sell” personal information, as those terms are uniquely defined. Under the CCPA, “sharing” is defined as the targeting of advertising to a consumer based on that consumer’s personal information obtained from the consumer’s activity across websites, and “selling” is defined as the disclosure of personal information to third parties in exchange for monetary or other valuable consideration. We “share” information to provide more relevant and tailored advertising to you. Our use of third-party analytics services and online advertising services may result in the sharing of online identifiers (e.g., cookie data, IP addresses, device identifiers, and usage information) in a way that may be considered a “sale” under the CCPA. You can opt out of this activity by following the directions in this Privacy Policy, including the section titled “ Your Rights .” We do not knowingly “sell” or “share” the personal information of children under the age of majority. If you would like to exercise any of these rights, please submit a request through this form or at support@rev.com . You will be required to verify your identity before we fulfill your request. You can also designate an authorized agent to make a request on your behalf. To do so, you must provide us with written authorization or a power of attorney, signed by you, for the agent to act on your behalf.”Before citation
“Definition . “ Confidential Information ” means any information disclosed under the Agreement that (a) if tangible, is clearly marked as “Confidential” or with a similar designation; (b) if intangible, is identified as “Confidential” by discloser at the time of disclosure and confirmed in writing to recipient as being Confidential Information; or (c) from the relevant circumstances should reasonably be known by recipient to be confidential (e.g., pricing, personal data, etc.). Customer’s Confidential Information includes the Customer Content. Rev’s Confidential Information includes all software and technology included in the Services. Confidential Information does not include information that: (i) was available to the recipient before disclosure of such information to the recipient and free of any confidentiality obligation in favor of the disclosing party and known to the recipient at the time of disclosure; (ii) is made available to the recipient from a third-party not known by the recipient at the time of such availability to be subject to a confidentiality obligation in favor of the disclosing party; (iii) is made available to third parties by the disclosing party without restriction on disclosing such information; (iv) is or becomes available to the public other than as a result of disclosure by the recipient prohibited by this Agreement; or (v) is developed independently by or on behalf of the recipient without reference to the disclosing party’s Confidential Information.”After citation
Latest stance: platform claims or reserves rights on moderation enforcement
“Term and Order Term . The Agreement between us is effective upon your first acceptance of these Terms and will remain in effect until terminated in accordance with its terms. The initial term of an Order and any subsequent renewal terms may be collectively referred to as the “ Order Term ”. Suspension . We reserve the right to suspend your access to the Services (a) in the event of your material breach of the Agreement; (b) to prevent damage to, or degradation of, the Services, or unauthorized access to Customer Content; (c) to comply with Applicable Law; or (d) in part where the Services rely on third-party services and such third-party stops providing such services. We will use reasonable efforts to provide you with prior notice of any suspension of the Services, and will restore access to the Services as soon as practicable following the satisfactory resolution of the event giving rise to suspension. If Rev suspends Services pursuant to subsection (a) above, (i) you remain responsible for all fees you have committed to for the Order Term; and (ii) if you do not fully address the reasons for the suspension within thirty (30) days after we suspend, we may immediately terminate your license. If Rev suspends Services pursuant to subsections (b) through (d) above, and we are unable to provide you with Services for which you’ve prepaid during the applicable Order Term, we will refund you for any unused prepaid credits or other prepaid fees, if applicable, for Services you were unable to access during the suspension period.”Open timeline citation
Latest stance: third party or vendor sharing on privacy data use
“Definition . “ Confidential Information ” means any information disclosed under the Agreement that (a) if tangible, is clearly marked as “Confidential” or with a similar designation; (b) if intangible, is identified as “Confidential” by discloser at the time of disclosure and confirmed in writing to recipient as being Confidential Information; or (c) from the relevant circumstances should reasonably be known by recipient to be confidential (e.g., pricing, personal data, etc.). Customer’s Confidential Information includes the Customer Content. Rev’s Confidential Information includes all software and technology included in the Services. Confidential Information does not include information that: (i) was available to the recipient before disclosure of such information to the recipient and free of any confidentiality obligation in favor of the disclosing party and known to the recipient at the time of disclosure; (ii) is made available to the recipient from a third-party not known by the recipient at the time of such availability to be subject to a confidentiality obligation in favor of the disclosing party; (iii) is made available to third parties by the disclosing party without restriction on disclosing such information; (iv) is or becomes available to the public other than as a result of disclosure by the recipient prohibited by this Agreement; or (v) is developed independently by or on behalf of the recipient without reference to the disclosing party’s Confidential Information.”Open timeline citation
Latest stance: broad license on training use
“Rev complies with all laws and all obligations in the Agreement related to Confidential Information, privacy, and data protection and warrants that no such data will be disclosed to any party in violation of such laws or the Agreement. Customer Content will not be used for any generative AI model training. Rev Ownership . As between Rev and Customer, Rev owns all rights, title, and interest (including all Intellectual Property Rights) in and to (a) the Platform, Software, and Services; (b) Rev’s ASR speech-to-text model; (c) the APIs and other technologies made available through the Platform and the Software or used in provision of the Services; (d) all information, text, links, graphics, photos, audio, video, and other forms of data or communication that users can view, access or otherwise interact with through the Services (except for Customer Content and Work Product); and (e) all improvements, enhancements or modifications to any of the foregoing. Feedback . If you or your Authorized Users provide Rev with any suggestions, comments, ideas, improvements or other feedback related to the Platform, Software, or Services (“ Feedback ”), such Feedback is non-confidential and provided voluntarily by you, and you hereby grant to Rev a worldwide, perpetual, irrevocable, royalty-free license to the use and exploit the Feedback, for any purpose whatsoever, including for the improvement, marketing, and promotion of the Services; provided that we will not identify you as the source of such Feedback, and we acknowledge and agree that any Feedback is provided by you AS-IS.”Open timeline citation
Latest stance: user retains rights on output ownership
“You agree that Rev may establish general practices and limits concerning use of the Platform and the Services, including the maximum period that we will retain Customer Content on the Platform and the maximum storage space to be allotted on Rev's servers on your behalf. Content Restrictions . Customer is responsible for the accuracy, quality, integrity, legality, reliability, appropriateness, and license to use any video, audio and other materials of any kind uploaded, posted, transmitted or otherwise made available to the Platform, Software, or Services by you or on your behalf (“ Customer Content ”). Rev need not pre-screen Customer Content, although it reserves such right and may refuse or remove any Customer Content for any reason in its sole discretion. Customer must maintain backups of all Customer Content, and Rev shall not be liable for any loss of data related to Customer Content. By providing Customer Content to Rev, you represent and warrant that you own such Customer Content or otherwise have the right to make it available to Rev and to grant all rights described herein to allow Rev to provide the Services to you. You may not, directly or indirectly, submit, upload, email, transmit or otherwise make available to Rev any content that violates the applicable provisions of foreign, federal, state, or local laws, rules, regulations, or orders of a government body, court, tribunal, or arbitrator (“ Applicable Law ”) or that a reasonable person would find abusive, harassing, threatening, defamatory, libelous, obscene, or otherwise objectionable; provided that the foregoing restrictions do not apply to the extent such content is contained or embodied in a document intended to be included in the official record of a legal proceeding.”Open timeline citation
Capture recency
- Privacy Policy:Last captured 2026-08-07· verified 2026-08-07
- Terms of Service:Last captured 2026-08-07· verified 2026-08-07
Dates state when our pipeline captured and verified each document — not when the vendor last changed it. Documents are re-scanned on a recurring cadence; a document verified once says so until a re-scan confirms it again.
↑ 66 more findings this quarter vs last (126 vs 60). First scan: June 2026.
Compare and stack are saved in your browser. Open compare · View your stack. A correction triggers an automated re-read of Rev AI's policies — no human edits the data.
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Every finding above is a verbatim quote from Rev AI's own published policy, captured to an immutable snapshot and read in full through a two-gate verification pipeline. Confidence labels and any analysis are AI-generated and informational only — not legal advice.
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