RealPact procurement policy evidence
Only topics backed by verified findings appear below. Each row preserves the platform's exact policy words and capture provenance.
| Topic | Plan or tier | Risk | Their words | Source |
|---|---|---|---|---|
| Data retention | All applicable tiers | unknown | “ 12.1. Your Termination: You may delete your account at any time from within the RealPact iOS app. You may also contact us at ranvir@realpact.ai for assistance or to request account deletion. 12.2. Our Termination: We may suspend or terminate your access for violations of these Terms, MLS rules, or applicable laws. 12.3. Effect of Termination: Upon termination, you should download any contracts or records you need, as access to the Service will be discontinued. We delete authentication credentials, personal profile and preference data, and account access. Transaction records, documents, audit history, and the associated professional identity may be retained for the period required by applicable law or regulation, as described in our Privacy Policy.” | Captured 2026-09-25Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ By using RealPact's e-signature features, you agree to the following: 6.1. Legal Validity: You intend that electronic signatures on documents through RealPact have the same legal effect as handwritten signatures, to the fullest extent permitted by applicable law, including ESIGN Act and UETA. 6.2. Real Estate Compliance: You are responsible for ensuring that electronic signatures meet any specific requirements in your jurisdiction for real estate transactions. 6.3. Audit Trail: RealPact maintains comprehensive audit trails for each signature transaction, including signer identification, timestamps, IP addresses, and all document interactions.” | Captured 2026-09-25Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ 8.1. MLS Access: To use our MLS integration features, you must provide valid MLS credentials and maintain your MLS membership in good standing. We act as your designated vendor for accessing MLS data. 8.2. Compliance with MLS Rules: You agree to comply with all applicable MLS rules, including data display requirements, copyright notices, and usage restrictions. 8.3. Third-Party Services: RealPact may integrate with other real estate tools (CRMs, marketing platforms). Use of these integrations is subject to the third party's terms of service.” | Captured 2026-09-25Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ 7.1. Subscription Plans: RealPact offers various subscription tiers designed for individual agents, teams, and brokerages. Pricing is based on the number of agents and volume of transactions. 7.2. Pilot Programs: We offer pilot programs for brokerages to test RealPact's impact on their transaction efficiency before committing to annual contracts. 7.3. Payment Terms: Subscription fees are billed annually or monthly. Enterprise customers may negotiate custom payment terms. 7.4. Subscription Start and Automatic Billing: A valid payment method is required at signup. The then-listed per-seat monthly price is charged when you subscribe, and the subscription renews monthly thereafter. Seats added mid-cycle are billed on the next monthly renewal. Free trials are not included by default; where we offer one in writing, no charge is made during the trial and the payment method on file is charged automatically when it ends. 7.5. Cancellation: You may cancel at any time from Settings → Billing; cancellation takes effect at the end of the current billing period. If you are on a free trial, canceling before it ends means no charge is made. These billing terms were last updated on August 22, 2026 (version 2026-08-22.1).” | Captured 2026-09-25Open source →Finding permalink → |
Informational only, not legal advice. Terms can change; verify every cited source and capture date during procurement review.
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