data retention · Terms of Service

Pinecone policy finding

“Early termination of this Agreement will automatically terminate all Orders. Post-Termination Access . Upon Customer’s written request, an End User will be permitted to access Services for up to 30 days after termination of this Agreement to the extent necessary to retrieve Customer Data, and for no other purpose. If Customer makes such a request, (a) this Agreement and appliable Order(s) shall be deemed to continue in full force and effect for that 30-day period (the “ Tail Period ”) and (b) any use of Services other than as authorized in this Section 13.4 shall be charged to, and payable by, Customer at the rates specified on the Pricing Page. Effect of Termination . Upon termination of this Agreement, Customer will pay to Pinecone any outstanding Fees payable for Customer’s and any End User’s use of Services through termination, together with any committed or other Fees outstanding under the co-terminating Orders. Further, upon expiration of the Tail Period (or earlier if none is requested): (a) Pinecone shall have no obligation to provide any Services or Support; (b) Customer shall have no right to access Customer Data or Services; (c) Customer shall promptly delete Customer Credentials for Services and Pinecone Confidential Information in its possession; and (d) unless prohibited by Applicable Law, Pinecone shall delete Customer Data in accordance with the Documentation. If Customer terminates this Agreement for Pinecone’s uncured material breach pursuant to Section 13.3, or Pinecone terminates this Agreement pursuant to Section 15.1, Pinecone will refund to Customer any unused amounts prepaid by Customer under the co-terminating Order(s) (a “ Pro-Rated Refund ”). ”

Document

Terms of Service

Captured

2026-06-08

Location

Terms of Service › “2026-02-23”

Snapshot SHA-256

28bd00af0d17dca3d45ff1f0db5aa171c7bf77c9095cc04e0107364a83636206

Informational only, not legal advice. Terms change; verify the source and capture date.