Workflow & Automation · pega.comPega
Graded against 804 verified platforms, from its own policy text. Automated assessment against a published rubric — not legal advice.
“All text, graphics, user interfaces, visual interfaces, photographs, videos, trademarks, logos, sounds, music, artwork, and computer code (collectively, “Content”), including, but not limited to, the design, structure, selection, coordination, expression, and arrangement of other Content, which is contained on the Online Services is owned, controlled, or…”
Watch: indemnity liability
Start here. These are the highest-risk verified clauses AIRIN found in the platform's own policy text.
Limits Pega's liability by excluding all direct, indirect, punitive, incidental, special, and consequential damages, including loss of profits, revenue, or data, arising from use of or inability to use the Online Services, regardless of the legal theory asserted.
Imposes affirmative obligations on users to hold Confidential Information in trust and confidence, restricts use of Confidential Information to purposes expressly permitted, and prohibits disclosure to third parties without Pega's express prior written consent, establishing the core confidentiality covenant.
Defines 'Confidential Information' broadly to include Pega's proprietary and confidential information—ideas, techniques, models, inventions, source code, trade secrets, customer/employee/supplier lists, and published content—establishing the scope of information subject to confidentiality obligations.
Scores derived from 20 enriched findings — same verbatim citations as below. AI-generated, not legal advice.
- Output ownership has conditions — review the commercial use and license carve-outs before building on these outputs.
- Data handling is conditional — 4 privacy or retention clauses warrant review before using Pega at scale.
Derived from AI-enriched analysis of the verified findings below — informational only, not legal advice.
How to read this page: Overall risk rates what Pega's own policy terms mean for your prompts, outputs, and data. The benchmark bands below grade those same verified terms relative to peers — a platform in a risky-by-default category can rate HIGH risk and still grade STRONG against its peer set. Both trace to the cited findings.
Policy benchmark
rubric v1.0 — how this is scoredBased on 121 verified, verbatim-cited findings below — read the citations.
Based on 169 verified, verbatim-cited findings below — read the citations.
Automated assessment against a published rubric — not legal advice.
Fully verified — complete core corpus captured and read in full.
- Terms of ServiceVerified - read in full - 69 citationsLast captured 2026-08-07
- Privacy PolicyVerified - read in full - 43 citationsLast captured 2026-08-07
Only citation-backed plan differences are shown here; absent cells mean AIRIN has not verified a tier-specific claim.
This segment establishes a restriction on feature availability, specifying that Digital Messaging, Co-Browse, and VoiceAI are not supported in the Pega Cloud for Government environment, which limits the scope of services available under that compliance tier.
" *Digital Messaging, Co-Browse, and VoiceAI are not supported in Pega Cloud for Government "
Disclaims any duty or obligation on Pegasystems to keep Online Services content accurate, current, or complete, and places the risk of reliance on the user; also disclaims warranty of error-free content, limiting Pegasystems' liability for inaccuracies.
" You acknowledge that Pegasystems has no duty or obligation to keep any Content on the Online Services accurate, current, or complete and agree that your reliance on any such Content is at your own risk. Although Pegasystems makes best effo..."
Provides a broad warranty disclaimer stating that the Online Services and all content are provided 'as is' and 'as available' without any express or implied warranties, including merchantability, fitness for purpose, or non-infringement, and disclaiming accuracy or completeness of content.
" THE ONLINE SERVICES AND ALL INFORMATION AND CONTENT INCLUDED IN OR AVAILABLE THROUGH THE ONLINE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE. THE ONLINE SERVICES AND ALL INFORMATION AND CONTENT INCLUDED IN OR AVAILABLE THR..."
Requires users to apply at least the same degree of care to protect Pega's Confidential Information as they use for their own confidential information, with a minimum standard of reasonably prudent business practice, and mandates prompt action to prevent unauthorized use or disclosure.
" You shall ensure that the same degree of care is used to prevent the unauthorized use, dissemination, or publication of the Confidential Information as you use to protect your own confidential information of a like nature, but in no event ..."
Defines the Cyber Essentials Plus certification scheme, describing it as a UK Government-backed program that verifies technical security controls against common cyber-attacks, establishing its legal and regulatory character for compliance purposes.
" Cyber Essentials Plus is a UK Government-backed, industry-supported certification scheme introduced in the UK to help organizations demonstrate operational security against common cyber-attacks. It builds upon the Cyber Essentials certific..."
Defines the EU-U.S. DPF, UK Extension to the EU-U.S. DPF, and Swiss-U.S. DPF as the legal mechanisms developed for cross-border personal data transfers to the United States, establishing their scope and purpose for compliance with EU, UK, and Swiss law.
" The EU-U.S. Data Privacy Framework (UK Extension to the EU-U.S. DPF), and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) were respectively developed in furtherance of transatlantic commerce by the U.S. Department of Commerce and th..."
Defines ENS as the Spanish National Security Framework with mandatory security requirements for organizations handling sensitive government information, covering confidentiality, integrity, availability, and accountability principles relevant to data protection and audit obligations.
" The Esquema Nacional de Seguridad (ENS) is the Spanish National Security Framework. It is a set of security requirements and guidelines that are mandatory for all organizations that handle sensitive information on behalf of the Spanish gov..."
This segment defines the Information System Security Management and Assessment Program (ISMAP) as a Japanese government program that assesses the security of cloud service providers, establishing the definitional basis for the compliance framework.
" The Information System Security Management and Assessment Program (ISMAP) is a Japanese government program that assesses the security of cloud service providers (CSPs)."
Evidence appendix
Showing priority citations first. The full appendix is available for audit trails; not every citation is a severe risk.
" You acknowledge that for Pegasystems to provide Pega GenAI, Pegasystems may host, use, transmit and display your Data, your Applications, and any third-party products, and may review your volume and type of usage of the Subscription Services. Pegasystems logs, usage, telemetry and diagnostic data. Except as provided herein, Pegasystems will not acquire any title or interest from you in or to your Data or third-party products. "
Permits Pegasystems to host, use, transmit, display, and review the client's Data, Applications, and third-party products for the purpose of providing Pega GenAI, while clarifying that Pegasystems does not acquire title or interest in the client's Data except as otherwise provided.
AI-generated interpretation, not legal advice.
" Pega’s Online Services may use social media features, such as ‘like’ or ‘share’ buttons (collectively, “Social Media Services”). Social Media Services may collect IP address, visited page details, and set a cookie or pixel to enable the feature to function properly. Social Media Services are either hosted by a third party or hosted directly on Pega’s Online Services. Your interactions with these features are governed by the privacy policy of the company providing the relevant Social Media Service."
Discloses that Social Media Services collect IP addresses and page visit data and set cookies/pixels, and that such interactions are governed by third-party privacy policies, informing users of data collection practices by subprocessors/third-party platforms.
AI-generated interpretation, not legal advice.
" UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, OR USE, INCURRED BY YOU OR ANY THIRD PARTY, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE ACCESS TO, USE OF, OR INABILITY TO USE THE ONLINE SERVICES. THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES."
Limits Pega's liability by excluding all direct, indirect, punitive, incidental, special, and consequential damages, including loss of profits, revenue, or data, arising from use of or inability to use the Online Services, regardless of the legal theory asserted.
AI-generated interpretation, not legal advice.
" Investigate suspected misconduct or irregularities in exam or mission completion."
Grants Pega the right to investigate suspected misconduct or irregularities in exam or mission completion as an enforcement measure.
AI-generated interpretation, not legal advice.
" We reserve the right to modify these Terms of Use, in whole or in part, in our own discretion at any time. Such modifications shall be effective immediately upon the linking of modified Terms of Use to the Online Services, and if you possess an Account, by communicating the modifications to you by sending them to the contact information that you have provided to us. You agree to comply with, and be bound by, any such modifications either (a) by continuing to use or access the Online Services after modified Terms of Use are posted to the Online Services or (b) if you possess an Account, by not requesting to terminate your Account within seven (7) days after being sent a notice of modifications as described above."
Grants Pegasystems the right to modify the Terms of Use unilaterally at any time with immediate effect, and imposes an obligation on the user to comply with modifications either by continued use or by failing to object within a specified window; establishes the amendment procedure and binding acceptance mechanism.
AI-generated interpretation, not legal advice.
" Pegasystems reserves the right to use, review, change, condense, or delete any User-Provided Content, or to refuse to post any User-Provided Content on the Online Services, in its sole discretion. Pega does not guarantee that you will be able to edit or delete any User-Provided Content you have submitted."
Reserves to Pega the sole discretion to use, review, change, condense, delete, or refuse to post any User-Provided Content, and disclaims any guarantee of user ability to edit or delete submitted content, establishing Pega's unilateral moderation authority.
AI-generated interpretation, not legal advice.
" Disqualify individuals from future participation in our training or certification programs, and/or terminate organizations from the Pega Partner Program."
Grants Pega the remedy of disqualifying individuals from future training or certification participation and terminating organizations from the Pega Partner Program as enforcement for violations.
AI-generated interpretation, not legal advice.
" We may use automated and manual methods to detect and prevent cheating or fraud. By participating in our programs, you agree to cooperate with any investigation and acknowledge that our decisions regarding misconduct are final."
Establishes the procedure for misconduct detection using automated and manual methods, obligates participants to cooperate with investigations, and declares Pega's decisions on misconduct to be final, creating a binding enforcement process.
AI-generated interpretation, not legal advice.
" When you provide information about yourself to us, such as when you create an Account or through the careers portion of the Online Services, you agree to: (a) provide accurate, current, and complete information about yourself and your employer, and not to provide information that attempts to impersonate another individual; and (b) maintain and promptly update such information to keep it accurate, current, and complete. If you provide any such information that is untrue, inaccurate, or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, or incomplete, we retain the right to suspend or terminate any Account you establish and/or to refuse any or all current or future use of the Online Services or any portion thereof."
Obligates users to provide accurate, current, and complete information about themselves and their employer when creating an account, to keep that information updated, and imposes consequences including potential account suspension for providing false or incomplete information.
AI-generated interpretation, not legal advice.
" Adjust or revoke a partner or customer organization’s distinction level if such distinction was achieved or maintained through non-compliant activity and/or does not comply with the then current Pega Partner Program Guidelines."
Grants Pega the remedy of adjusting or revoking a partner or customer organization's distinction level where it was obtained through non-compliant activity or failure to meet current Partner Program Guidelines.
AI-generated interpretation, not legal advice.
" You acknowledge and agree that you cannot and will not attempt to hold us, our suppliers, affiliates, subsidiaries, joint ventures, third-party service providers, and our respective employees, contractors, agents, officers, and directors responsible for any liability, claims, or expenses arising from your failure to comply with this section."
Disclaims Pega and its affiliates from any liability, claims, or expenses arising from the user's failure to comply with the registration and password section, functioning as a liability waiver tied to user non-compliance.
AI-generated interpretation, not legal advice.
" You acknowledge that Generative AI, including Pega GenAI, may produce odd, incorrect, inaccurate, or unintended results and such results may be offensive or discriminatory. You are responsible for their use of any results produced by a Generative AI, including Pega GenAI and a Pega Buddy. "
Acknowledges that Generative AI may produce incorrect, inaccurate, offensive, or unintended results and places full responsibility on the user for their use of such results, functioning as a liability disclaimer for GenAI output quality.
AI-generated interpretation, not legal advice.
" The Online Services may contain links to third-party websites and applications for your convenience and information. Pega does not control those third-party websites and applications, and we do not endorse or make any representations about those third-party websites and applications. You acknowledge and agree that we are not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of such websites and applications that are not under our control, and that you will not hold us responsible for any harm that may arise based on your access to or use of any linked website or application."
Disclaims Pega's responsibility for the accuracy, legality, or other aspects of third-party websites and applications linked from the Online Services, and precludes users from holding Pega liable for harm arising from access to such linked content.
AI-generated interpretation, not legal advice.
" You acknowledge that Pegasystems has no duty or obligation to keep any Content on the Online Services accurate, current, or complete and agree that your reliance on any such Content is at your own risk. Although Pegasystems makes best efforts to maintain the accuracy of the Online Services, it does not represent or warrant that they are error-free."
Disclaims any duty or obligation on Pegasystems to keep Online Services content accurate, current, or complete, and places the risk of reliance on the user; also disclaims warranty of error-free content, limiting Pegasystems' liability for inaccuracies.
AI-generated interpretation, not legal advice.
" THE ONLINE SERVICES AND ALL INFORMATION AND CONTENT INCLUDED IN OR AVAILABLE THROUGH THE ONLINE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE. THE ONLINE SERVICES AND ALL INFORMATION AND CONTENT INCLUDED IN OR AVAILABLE THROUGH THE ONLINE SERVICES ARE PROVIDED WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. PEGASYSTEMS DOES NOT WARRANT THAT THE INFORMATION AND CONTENT INCLUDED IN OR AVAILABLE THROUGH THE ONLINE SERVICES ARE ACCURATE, CURRENT, COMPLETE, OR ERROR-FREE; THAT THE ONLINE SERVICES WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; THAT THE ONLINE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR THAT ANY REPORTED PROBLEMS MAY BE RESOLVED WITH THE USE OF ANY INFORMATION THAT PEGASYSTEMS PROVIDES THROUGH THE ONLINE SERVICES. YOUR USE OF THE ONLINE SERVICES IS AT YOUR SOLE RISK. BECAUSE SOME JURISDICTIONS DO NOT PERMIT THE EXCLUSION OF CERTAIN WARRANTIES, THESE EXCLUSIONS MAY NOT APPLY TO YOU."
Provides a broad warranty disclaimer stating that the Online Services and all content are provided 'as is' and 'as available' without any express or implied warranties, including merchantability, fitness for purpose, or non-infringement, and disclaiming accuracy or completeness of content.
AI-generated interpretation, not legal advice.
" You agree to defend, indemnify, and hold us, our suppliers, affiliates, subsidiaries, joint ventures, third-party service providers, and our respective employees, contractors, agents, officers, and directors harmless from any and all liability, claims, and expenses (including reasonable attorneys' fees) that arise out of or are related to your violation of these Terms of Use, your submission of any User-Provided Content, or your use of the Online Services, including the accuracy or completeness of any products, programs, and services received by you, or any data, information, service, report, analysis, or publication derived therefrom."
Obligates the user to defend, indemnify, and hold harmless Pega and its affiliates, employees, and directors from all liability, claims, and expenses including attorneys' fees arising from the user's violation of the Terms of Use, submission of User-Provided Content, or use of the Online Services.
AI-generated interpretation, not legal advice.
" You agree that you will, at all times: (a) take all steps reasonably necessary to hold the Confidential Information in trust and confidence; (b) not use the Confidential Information in any manner or for any purpose not expressly permitted by these Terms of Use or a separate written agreement between you and Pegasystems; and (c) not disclose any such Confidential Information to any third party that is not a user without first obtaining Pegasystems’ express written consent on a case-by-case basis. You agree that these obligations and covenants are necessary and reasonable in order to protect Pega."
Imposes affirmative obligations on users to hold Confidential Information in trust and confidence, restricts use of Confidential Information to purposes expressly permitted, and prohibits disclosure to third parties without Pega's express prior written consent, establishing the core confidentiality covenant.
AI-generated interpretation, not legal advice.
" By virtue of participation in certain areas of the Online Services, you may have access to information that is confidential to Pegasystems ("Confidential Information"). "Confidential Information" shall mean all confidential and proprietary information of Pega, including, but not limited to, all ideas, techniques, models, inventions, know-how, processes, software programs, source code, trade secrets, and works of authorship relating to our current, future, and proposed products and services; customer, employee, and supplier lists; and any and all Content (including User-Provided Content) published on the Online Services by Pegasystems or any user. As used herein, Confidential Information shall not include information that: (a) is or becomes a part of the public domain through no act or omission of a user; (b) was in a user's lawful possession prior to the disclosure and had not been obtained by the user either directly or indirectly from Pega; or (c) is lawfully disclosed to a user by a third party without restriction on disclosure."
Defines 'Confidential Information' broadly to include Pega's proprietary and confidential information—ideas, techniques, models, inventions, source code, trade secrets, customer/employee/supplier lists, and published content—establishing the scope of information subject to confidentiality obligations.
AI-generated interpretation, not legal advice.
Common questions about Pega's policies
- Who owns the content you create with Pega?
- You own your outputs — based on 1 verified finding from Pega's published policy. Informational only, not legal advice.
- Can you use Pega's output commercially?
- Commercial use allowed — based on 2 verified findings from Pega's published policy. Informational only, not legal advice.
Clause detail — protections, your obligations, and coverage
Every clause below is a verbatim quote from Pega's own published policy, read in full and linked to its exact location. Protections and user obligations are reported separately from risk because they are different kinds of clause — an obligation on you is not a risk to your data. Informational only, not legal advice.
✅ Protections found
1 verified clauseClauses in Pega's policies that work in your favour — commitments the platform made to you.
- Audit rights, DPA & residency
“The effective date of the EU-U.S. DPF Principles, including the Supplemental Principles and Annex I of the Principles is July 10, 2023, which is the date of entry into force of the European Commission’s adequacy decision for the EU-U.S. DPF. The adequacy decis…”
Defines the effective date of July 10, 2023 for the EU-U.S. DPF Principles, tied to the European Commission's adequacy decision, establishing the legal basis for EU personal data transfers to participating organizations…
📍 Privacy Policy › “Data Privacy Framework”Jump to exact text →
📋 Rules you must follow
23 verified clausesWhat Pega requires of YOU. These are your obligations, not risks to your data or IP, so they are cited here and excluded from this platform's risk rating.
- Moderation & enforcement
“To preserve the integrity of our training programs, certifications, and partner distinction levels, all users must complete assessments, missions, and certification exams honestly and without unauthorized assistance. Any attempt to manipulate, falsify, or othe…”
Restricts all users from completing assessments, missions, or certification exams dishonestly or with unauthorized assistance, and prohibits specific methods of circumvention such as automated tools, impersonation, and a…
📍 Terms of Service › “Pega Academy”Jump to exact text → - Moderation & enforcement
“that infringes any patent, trademark, trade secret, copyright, right of publicity, or other proprietary right of any party or that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside informati…”
Prohibits posting content that infringes intellectual property rights or discloses confidential, proprietary, or trade-secret information obtained through employment or nondisclosure agreements, imposing restrictions to…
📍 Terms of Service › “Prohibited Activities”Jump to exact text → - Moderation & enforcementconduct restrictions
“take any action that interferes with the proper working of the Online Services, compromises the security of the Online Services, or otherwise damages the Online Services or any materials and information available through the Online Services or violates any cod…”
Prohibits actions that interfere with, compromise, or damage the Online Services or that violate applicable codes of conduct, protecting the integrity and security of the platform.
📍 Terms of Service › “Prohibited Activities”Jump to exact text → - Moderation & enforcementconduct restrictions
“containing a solicitation of funds, a promotion, an advertisement, a solicitation to purchase goods or services, a solicitation of other users to use, join, or become a member of any commercial service or other organization, or any other commercial matter, unl…”
Prohibits users from posting commercial solicitations, advertisements, or promotions through User-Provided Content unless the specific Online Service explicitly permits such content.
📍 Terms of Service › “Prohibited Activities”Jump to exact text → - Moderation & enforcementconduct restrictions
“attempt to gain unauthorized access to any portion or feature of the Online Services, to any other systems or networks connected to the Online Services, to any of our servers, or to any of the services offered on or through the Online Services, including, but…”
Prohibits unauthorized access attempts to any portion of the Online Services, connected systems, or servers through hacking, password mining, or other unauthorized means.
📍 Terms of Service › “Prohibited Activities”Jump to exact text →
+ 18 more verified clauses of this kind on this platform, cited in full in the report.
What the policies actually cover
8 topics- Product telemetry & usage tracking2 clauses
- Advertising & tracking1 clause
- Data shared with other AI providers1 clause
- Arbitration & class-action waiver1 clause
- Damages & liability cap5 clauses
- Indemnity direction2 clauses
- Terms can change at any time1 clause
- Conduct restrictions10 obligations10 clauses
89 further verified clauses are cited on this page but not yet assigned a topic.
Clause intelligence
Canonical clauses and stance patterns extracted from the same gate-verified citations shown on this page.
The clause restricts commercial use.
“Except as expressly provided in these Terms of Use, no part of the Online Services and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, or distributed in any way (including “mirroring”) to any other computer, server, website, or other medium for publication or distribution or for any commercial enterprise, without Pegasystems’ express prior ...”Open source citation
The clause restricts commercial use.
“Except as expressly provided in these Terms of Use, no part of the Online Services and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, or distributed in any way (including “mirroring”) to any other computer, server, website, or other medium for publication or distribution or for any commercial enterprise, without Pegasystems’ express prior ...”Open source citation
The clause grants a broad content license.
“By submitting any User-Provided Content to Pegasystems (other than technical support requests and private account-specific community collaboration), you grant (or warrant that the owner of such rights has expressly granted) Pega a perpetual, royalty-free, irrevocable, nonexclusive right and license to use, reproduce, display, perform, modify, adapt, publish, transmit, create derivative works from, or distribute (o...”Open source citation
The clause grants a broad content license.
“By submitting any User-Provided Content to Pegasystems (other than technical support requests and private account-specific community collaboration), you grant (or warrant that the owner of such rights has expressly granted) Pega a perpetual, royalty-free, irrevocable, nonexclusive right and license to use, reproduce, display, perform, modify, adapt, publish, transmit, create derivative works from, or distribute (o...”Open source citation
The clause grants a broad content license.
“By submitting any User-Provided Content to Pegasystems (other than technical support requests and private account-specific community collaboration), you grant (or warrant that the owner of such rights has expressly granted) Pega a perpetual, royalty-free, irrevocable, nonexclusive right and license to use, reproduce, display, perform, modify, adapt, publish, transmit, create derivative works from, or distribute (o...”Open source citation
Tier matrix
Plan-level conditions detected from citation-backed clauses. Empty tiers mean AIRIN has not captured decisive tier language yet.
| Tier | Surface | Verdict | Risk | Citations |
|---|---|---|---|---|
| All applicable tiers | audit rights dpa residency | conditional | MEDIUM | 1 |
| All applicable tiers | confidentiality | conditional | MEDIUM | 2 |
| All applicable tiers | data retention | worsens | HIGH | 2 |
| All applicable tiers | governing law disputes | worsens | HIGH | 1 |
| All applicable tiers | indemnity liability | worsens | HIGH | 4 |
| All applicable tiers | moderation enforcement | worsens | HIGH | 4 |
| All applicable tiers | privacy data use | worsens | HIGH | 6 |
| All applicable tiers | subprocessors data sharing | conditional | MEDIUM | 3 |
| Enterprise | commercial use | conditional | MEDIUM | 2 |
| Free | indemnity liability | conditional | MEDIUM | 1 |
| Free | prompt ownership | conditional | MEDIUM | 4 |
| Free | training use | conditional | MEDIUM | 2 |
Policy evolution
Open full timelineBefore/after stance changes across captured policy versions. When no material delta exists yet, AIRIN shows the latest citation-backed stance events instead.
Latest stance: restricted on commercial use
“Except as expressly provided in these Terms of Use, no part of the Online Services and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, or distributed in any way (including “mirroring”) to any other computer, server, website, or other medium for publication or distribution or for any commercial enterprise, without Pegasystems’ express prior written consent. Notwithstanding the foregoing, you may view, use, download, and print selected portions of the Online Services solely for your own personal, noncommercial, informational use; provided that you do not republish such Content and that you keep intact all copyright, trademark, service mark, attribution, patent, and other proprietary notices.”Open timeline citation
Latest stance: third party or vendor sharing on privacy data use
“By virtue of participation in certain areas of the Online Services, you may have access to information that is confidential to Pegasystems ("Confidential Information"). "Confidential Information" shall mean all confidential and proprietary information of Pega, including, but not limited to, all ideas, techniques, models, inventions, know-how, processes, software programs, source code, trade secrets, and works of authorship relating to our current, future, and proposed products and services; customer, employee, and supplier lists; and any and all Content (including User-Provided Content) published on the Online Services by Pegasystems or any user. As used herein, Confidential Information shall not include information that: (a) is or becomes a part of the public domain through no act or omission of a user; (b) was in a user's lawful possession prior to the disclosure and had not been obtained by the user either directly or indirectly from Pega; or (c) is lawfully disclosed to a user by a third party without restriction on disclosure.”Open timeline citation
Latest stance: third party or vendor sharing on subprocessors data sharing
“You agree that you will, at all times: (a) take all steps reasonably necessary to hold the Confidential Information in trust and confidence; (b) not use the Confidential Information in any manner or for any purpose not expressly permitted by these Terms of Use or a separate written agreement between you and Pegasystems; and (c) not disclose any such Confidential Information to any third party that is not a user without first obtaining Pegasystems’ express written consent on a case-by-case basis. You agree that these obligations and covenants are necessary and reasonable in order to protect Pega.”Open timeline citation
Latest stance: platform claims or reserves rights on indemnity liability
“We reserve the right, at our sole discretion, to do any of the following, at any time, for any reason or no reason, with or without prior notice, and without liability: (1) refuse, restrict, modify, suspend, or terminate operation of or your access to the Online Services, or any portion of the Online Services; (2) modify or change the Online Services, or any portion of the Online Services; and (3) interrupt the regular operation of the Online Services, or any portion of the Online Services, as necessary to perform routine or non-routine maintenance, to correct errors, or to make other changes to the Online Services. We may also make improvements or changes in the products or programs described in the Online Services at any time without notice.”Open timeline citation
Latest stance: user retains rights on prompt ownership
“By submitting any User-Provided Content to Pegasystems (other than technical support requests and private account-specific community collaboration), you grant (or warrant that the owner of such rights has expressly granted) Pega a perpetual, royalty-free, irrevocable, nonexclusive right and license to use, reproduce, display, perform, modify, adapt, publish, transmit, create derivative works from, or distribute (or have distributed) such User-Provided Content in any form, medium, or technology now known or later developed without compensation to you, subject to our Privacy Statement. You represent and warrant that: (a) all "moral rights" that you may have in such User-Provided Content have been voluntarily waived by you and that Pegasystems is free to use any ideas, concepts, know-how, or techniques that you submit to us for any purpose, other than using Blueprint Inputs for any purpose not permitted in the Blueprint Terms; and (b) all User-Provided Content that you submit is accurate, does not violate these Terms of Use, and will not cause injury to any person or entity. You also represent and warrant that you own or otherwise control all rights in and to any such User-Provided Content, and that our publication or use of your User-Provided Content will not infringe or violate the rights of any third party.”Open timeline citation
Latest stance: platform claims or reserves rights on data retention
“When you provide information about yourself to us, such as when you create an Account or through the careers portion of the Online Services, you agree to: (a) provide accurate, current, and complete information about yourself and your employer, and not to provide information that attempts to impersonate another individual; and (b) maintain and promptly update such information to keep it accurate, current, and complete. If you provide any such information that is untrue, inaccurate, or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, or incomplete, we retain the right to suspend or terminate any Account you establish and/or to refuse any or all current or future use of the Online Services or any portion thereof.”Open timeline citation
Latest stance: broad license on prompt ownership
“By submitting any User-Provided Content to Pegasystems (other than technical support requests and private account-specific community collaboration), you grant (or warrant that the owner of such rights has expressly granted) Pega a perpetual, royalty-free, irrevocable, nonexclusive right and license to use, reproduce, display, perform, modify, adapt, publish, transmit, create derivative works from, or distribute (or have distributed) such User-Provided Content in any form, medium, or technology now known or later developed without compensation to you, subject to our Privacy Statement. You represent and warrant that: (a) all "moral rights" that you may have in such User-Provided Content have been voluntarily waived by you and that Pegasystems is free to use any ideas, concepts, know-how, or techniques that you submit to us for any purpose, other than using Blueprint Inputs for any purpose not permitted in the Blueprint Terms; and (b) all User-Provided Content that you submit is accurate, does not violate these Terms of Use, and will not cause injury to any person or entity. You also represent and warrant that you own or otherwise control all rights in and to any such User-Provided Content, and that our publication or use of your User-Provided Content will not infringe or violate the rights of any third party.”Open timeline citation
Latest stance: platform claims or reserves rights on moderation enforcement
“We reserve the right to modify these Terms of Use, in whole or in part, in our own discretion at any time. Such modifications shall be effective immediately upon the linking of modified Terms of Use to the Online Services, and if you possess an Account, by communicating the modifications to you by sending them to the contact information that you have provided to us. You agree to comply with, and be bound by, any such modifications either (a) by continuing to use or access the Online Services after modified Terms of Use are posted to the Online Services or (b) if you possess an Account, by not requesting to terminate your Account within seven (7) days after being sent a notice of modifications as described above.”Open timeline citation
Capture recency
- Terms of Service:Last captured 2026-08-07· verified 2026-08-07
- Privacy Policy:Last captured 2026-08-07· verified 2026-08-07
Dates state when our pipeline captured and verified each document — not when the vendor last changed it. Documents are re-scanned on a recurring cadence; a document verified once says so until a re-scan confirms it again.
↑ 30 more findings this quarter vs last (180 vs 150). First scan: June 2026.
Compare and stack are saved in your browser. Open compare · View your stack. A correction triggers an automated re-read of Pega's policies — no human edits the data.
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Every finding above is a verbatim quote from Pega's own published policy, captured to an immutable snapshot and read in full through a two-gate verification pipeline. Confidence labels and any analysis are AI-generated and informational only — not legal advice.
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